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ServiceChannel

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4.0 out of 5 stars
114 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.0
Serving customers since
1999
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ServiceChannel

114 reviews

ServiceChannel Service Automation combines a web- and mobile-based work order management platform with integrated analytics

Profile Name

Star Rating

57
39
9
2
7

ServiceChannel Reviews

Review Filters
Profile Name
Star Rating
57
39
9
2
7
Mr. Stacy M.
MM
Mr. Stacy M.
12/23/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Invoicing, Needs Better Login Integration

|ServiceChannel
I find ServiceChannel really easy for submitting invoices. The process is very easy and managing disputing items is seamless. I also appreciate the ease of entering information. Because we manage a lot of web portals, having a quick and fast way to enter information is really helpful for my team. Additionally, setting up ServiceChannel was easy.
AH
Amber H.
12/22/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Unmatched Ease of Navigation and Superior Capabilities

|ServiceChannel
I love the ease of navigation. I have used many portals similar to Service Channel but this is by far the easiest to navigate and the things that it is capable of doing far exceed any of the competitors capabilities. I have used Service Channel from many sides over the years - Client, Vendor and Admin User Roles. I love it all the way around
SH
Shara H.
12/11/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to Use but Occasionally Sluggish Support

|ServiceChannel
I like that ServiceChannel is easy to use, which makes updating statuses for work orders and communicating notes to the client straightforward. Additionally, the initial setup was easy, which is always a plus.

About

Contact

HQ Location:
Greenville, SC

Social

@ServiceChannel

What is ServiceChannel?

ServiceChannel is a leading platform that provides facilities management solutions, enabling businesses to manage their maintenance and repair operations efficiently. Through its software, ServiceChannel offers tools for work order management, vendor management, and analytics, helping organizations optimize service delivery, control costs, and enhance operational performance. The platform is designed for various industries, including retail, hospitality, and healthcare, ensuring that facilities are maintained to high standards. For more information, visit their website at https://www.servicechannel.com.

Details

Year Founded
1999