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Best Email Archiving Software for Small Business

Tian Lin
TL
Researched and written by Tian Lin

Products classified in the overall Email Archiving category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Email Archiving to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Email Archiving category.

In addition to qualifying for inclusion in the Email Archiving Software category, to qualify for inclusion in the Small Business Email Archiving Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Small Business Email Archiving Available

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    G2 Score
Paubox
(470)4.9 out of 5
1st Easiest To Use in Email Archiving software
Save to My Lists
Entry Level Price:Starting at $32.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

    Users
    • Owner
    • CEO
    Industries
    • Mental Health Care
    • Hospital & Health Care
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paubox is an email encryption service that ensures secure and HIPAA-compliant communication for businesses.
    • Reviewers frequently mention the ease of setup, automatic encryption of all outbound emails and inbound replies, and the excellent customer support provided by Paubox.
    • Reviewers experienced concerns about the high cost of the service, the limited 45-day log of email records, and occasional emails being flagged as spam.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paubox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Security
    163
    Customer Support
    132
    Setup Ease
    124
    Email Security
    119
    Cons
    Expensive
    48
    Email Issues
    26
    Difficult Setup
    24
    Email Encryption Issues
    15
    Limited Features
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paubox features and usability ratings that predict user satisfaction
    9.8
    Quality of Support
    Average: 8.4
    9.6
    Archive Backup
    Average: 9.1
    9.4
    Email Storage
    Average: 9.1
    9.4
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paubox
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @PauboxHQ
    16,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguar

Users
  • Owner
  • CEO
Industries
  • Mental Health Care
  • Hospital & Health Care
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paubox is an email encryption service that ensures secure and HIPAA-compliant communication for businesses.
  • Reviewers frequently mention the ease of setup, automatic encryption of all outbound emails and inbound replies, and the excellent customer support provided by Paubox.
  • Reviewers experienced concerns about the high cost of the service, the limited 45-day log of email records, and occasional emails being flagged as spam.
Paubox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Security
163
Customer Support
132
Setup Ease
124
Email Security
119
Cons
Expensive
48
Email Issues
26
Difficult Setup
24
Email Encryption Issues
15
Limited Features
13
View All Pros and Cons
Paubox features and usability ratings that predict user satisfaction
9.8
Quality of Support
Average: 8.4
9.6
Archive Backup
Average: 9.1
9.4
Email Storage
Average: 9.1
9.4
Email Analysis
Average: 8.7
Seller Details
Seller
Paubox
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@PauboxHQ
16,592 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Smarsh
(27)4.1 out of 5
10th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smarsh’s Connected Archive is inclusive of capture, Archive, supervision and e-discovery capabilities across 80+ communication channels. It delivers unparalleled efficiency for small to mid-sized orga

    Users
    No information available
    Industries
    • Financial Services
    Market Segment
    • 59% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smarsh Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    6
    Search Efficiency
    6
    Features
    4
    Review Efficiency
    3
    Cons
    Learning Curve
    5
    Poor Customer Support
    4
    Slow Performance
    4
    Insufficient Training
    3
    Not User-Friendly
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smarsh features and usability ratings that predict user satisfaction
    8.0
    Quality of Support
    Average: 8.4
    8.5
    Archive Backup
    Average: 9.1
    9.0
    Email Storage
    Average: 9.1
    7.7
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smarsh
    Company Website
    Year Founded
    2001
    HQ Location
    Portland, OR
    Twitter
    @SmarshInc
    5,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,554 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smarsh’s Connected Archive is inclusive of capture, Archive, supervision and e-discovery capabilities across 80+ communication channels. It delivers unparalleled efficiency for small to mid-sized orga

Users
No information available
Industries
  • Financial Services
Market Segment
  • 59% Small-Business
  • 22% Mid-Market
Smarsh Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
6
Search Efficiency
6
Features
4
Review Efficiency
3
Cons
Learning Curve
5
Poor Customer Support
4
Slow Performance
4
Insufficient Training
3
Not User-Friendly
3
View All Pros and Cons
Smarsh features and usability ratings that predict user satisfaction
8.0
Quality of Support
Average: 8.4
8.5
Archive Backup
Average: 9.1
9.0
Email Storage
Average: 9.1
7.7
Email Analysis
Average: 8.7
Seller Details
Seller
Smarsh
Company Website
Year Founded
2001
HQ Location
Portland, OR
Twitter
@SmarshInc
5,692 Twitter followers
LinkedIn® Page
www.linkedin.com
1,554 employees on LinkedIn®

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Dropsuite
(78)4.6 out of 5
4th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dropsuite, a NinjaOne company, is an award-winning cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dr

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 79% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dropsuite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Easy Setup
    11
    Backup Solutions
    5
    Reliability
    5
    Simple
    4
    Cons
    Poor Interface Design
    4
    Limited Options
    3
    Restore Difficulties
    3
    Backup Issues
    1
    Billing Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dropsuite features and usability ratings that predict user satisfaction
    9.0
    Quality of Support
    Average: 8.4
    9.4
    Archive Backup
    Average: 9.1
    9.5
    Email Storage
    Average: 9.1
    8.3
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dropsuite
    Year Founded
    2012
    HQ Location
    Melbourne , AU
    Twitter
    @dropsuite
    3,853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    169 employees on LinkedIn®
    Ownership
    ASX: DSE
Product Description
How are these determined?Information
This description is provided by the seller.

Dropsuite, a NinjaOne company, is an award-winning cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dr

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 79% Small-Business
  • 15% Mid-Market
Dropsuite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Easy Setup
11
Backup Solutions
5
Reliability
5
Simple
4
Cons
Poor Interface Design
4
Limited Options
3
Restore Difficulties
3
Backup Issues
1
Billing Issues
1
View All Pros and Cons
Dropsuite features and usability ratings that predict user satisfaction
9.0
Quality of Support
Average: 8.4
9.4
Archive Backup
Average: 9.1
9.5
Email Storage
Average: 9.1
8.3
Email Analysis
Average: 8.7
Seller Details
Seller
Dropsuite
Year Founded
2012
HQ Location
Melbourne , AU
Twitter
@dropsuite
3,853 Twitter followers
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®
Ownership
ASX: DSE
N-able Mail Assure
(68)4.0 out of 5
11th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    N-able™ Mail Assure is cloud-based email security helps you and your customers stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and l

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • N-able Mail Assure Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Security
    3
    Security
    2
    Customization
    1
    Dashboard Features
    1
    Dashboard Updates
    1
    Cons
    Poor Customer Support
    2
    Slow Performance
    2
    Email Issues
    1
    Limited Customization
    1
    Limited Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • N-able Mail Assure features and usability ratings that predict user satisfaction
    8.0
    Quality of Support
    Average: 8.4
    7.7
    Archive Backup
    Average: 9.1
    8.1
    Email Storage
    Average: 9.1
    7.9
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,917 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,149 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

N-able™ Mail Assure is cloud-based email security helps you and your customers stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and l

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
N-able Mail Assure Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Security
3
Security
2
Customization
1
Dashboard Features
1
Dashboard Updates
1
Cons
Poor Customer Support
2
Slow Performance
2
Email Issues
1
Limited Customization
1
Limited Features
1
View All Pros and Cons
N-able Mail Assure features and usability ratings that predict user satisfaction
8.0
Quality of Support
Average: 8.4
7.7
Archive Backup
Average: 9.1
8.1
Email Storage
Average: 9.1
7.9
Email Analysis
Average: 8.7
Seller Details
Seller
N-able
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,917 Twitter followers
LinkedIn® Page
www.linkedin.com
2,149 employees on LinkedIn®
Ownership
NYSE: NABL
CyberSentriq
(382)4.6 out of 5
Optimized for quick response
6th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,

    Users
    • IT Manager
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 48% Mid-Market
    • 41% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • CyberSentriq is an email filter that provides security for organizational emails, while Redstor is a backup solution offering various features such as archiving, web filtering, and spam simulation.
    • Reviewers appreciate the sense of security offered by CyberSentriq, the ease of setup, the intuitive user interface, and the responsive customer support, while Redstor is praised for its flexibility to scale, instant data access, and the simplicity and reliability of its interface.
    • Reviewers experienced issues with CyberSentriq's nightly emails not displaying the correct sender address, and with Redstor, they reported difficulties with emergency recoveries, vague error reports, and the lack of an always-on 'sync' backup for PC and Mac users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CyberSentriq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Backup Solutions
    38
    Backup Ease
    31
    Backup Features
    31
    Cloud Backup
    24
    Cons
    Backup Issues
    16
    Backup Failures
    12
    Inadequate Reporting
    11
    Poor Reporting
    10
    Slow Restoration
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CyberSentriq features and usability ratings that predict user satisfaction
    9.1
    Quality of Support
    Average: 8.4
    0.0
    No information available
    10.0
    Email Storage
    Average: 9.1
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CyberSentriq
    Company Website
    Year Founded
    2025
    HQ Location
    Galway ,Galway
    Twitter
    @Redstor
    1,983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    161 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CyberSentriq is an integrated cybersecurity and data protection platform, leveraging solutions from two best-of breed vendors in the MSP space. Partnering with over 3,000 MSPs and protecting over 150,

Users
  • IT Manager
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 48% Mid-Market
  • 41% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • CyberSentriq is an email filter that provides security for organizational emails, while Redstor is a backup solution offering various features such as archiving, web filtering, and spam simulation.
  • Reviewers appreciate the sense of security offered by CyberSentriq, the ease of setup, the intuitive user interface, and the responsive customer support, while Redstor is praised for its flexibility to scale, instant data access, and the simplicity and reliability of its interface.
  • Reviewers experienced issues with CyberSentriq's nightly emails not displaying the correct sender address, and with Redstor, they reported difficulties with emergency recoveries, vague error reports, and the lack of an always-on 'sync' backup for PC and Mac users.
CyberSentriq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Backup Solutions
38
Backup Ease
31
Backup Features
31
Cloud Backup
24
Cons
Backup Issues
16
Backup Failures
12
Inadequate Reporting
11
Poor Reporting
10
Slow Restoration
10
View All Pros and Cons
CyberSentriq features and usability ratings that predict user satisfaction
9.1
Quality of Support
Average: 8.4
0.0
No information available
10.0
Email Storage
Average: 9.1
0.0
No information available
Seller Details
Seller
CyberSentriq
Company Website
Year Founded
2025
HQ Location
Galway ,Galway
Twitter
@Redstor
1,983 Twitter followers
LinkedIn® Page
www.linkedin.com
161 employees on LinkedIn®
Cryoserver
(53)4.6 out of 5
7th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Launched in the UK in 2003, Cryoserver has customers in 28 countries around the globe. It serves a large client base across all sectors, including financial, industrial and government. Cryoserver ema

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 28% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cryoserver features and usability ratings that predict user satisfaction
    9.3
    Quality of Support
    Average: 8.4
    9.4
    Archive Backup
    Average: 9.1
    9.5
    Email Storage
    Average: 9.1
    8.6
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cryoserver
    Year Founded
    2003
    HQ Location
    London
    Twitter
    @Cryoserver
    461 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Launched in the UK in 2003, Cryoserver has customers in 28 countries around the globe. It serves a large client base across all sectors, including financial, industrial and government. Cryoserver ema

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 28% Enterprise
Cryoserver features and usability ratings that predict user satisfaction
9.3
Quality of Support
Average: 8.4
9.4
Archive Backup
Average: 9.1
9.5
Email Storage
Average: 9.1
8.6
Email Analysis
Average: 8.7
Seller Details
Seller
Cryoserver
Year Founded
2003
HQ Location
London
Twitter
@Cryoserver
461 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Gmail Backup Tool
(37)4.4 out of 5
13th Easiest To Use in Email Archiving software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gmail Backup Tool allows the user to take a full backup of his account by downloading all the mailbox items in the PC.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 49% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Gmail Backup Tool features and usability ratings that predict user satisfaction
    8.2
    Quality of Support
    Average: 8.4
    8.7
    Archive Backup
    Average: 9.1
    8.5
    Email Storage
    Average: 9.1
    8.7
    Email Analysis
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cigati Solutions
    Year Founded
    2018
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @Cigatisolution
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gmail Backup Tool allows the user to take a full backup of his account by downloading all the mailbox items in the PC.

Users
No information available
Industries
No information available
Market Segment
  • 49% Mid-Market
  • 38% Small-Business
Gmail Backup Tool features and usability ratings that predict user satisfaction
8.2
Quality of Support
Average: 8.4
8.7
Archive Backup
Average: 9.1
8.5
Email Storage
Average: 9.1
8.7
Email Analysis
Average: 8.7
Seller Details
Seller
Cigati Solutions
Year Founded
2018
HQ Location
Noida, Uttar Pradesh
Twitter
@Cigatisolution
15 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
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7 Listings in Small Business Email Archiving Available

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