Cryoserver Reviews & Product Details

Cryoserver provides a stable and reliable email archiving solution with strong search capabilities and compliance support. The platform is robust for large-scale environments, and storage expansion can be handled smoothly without operational downtime. The support team is knowledgeable, responsive, and provides clear guidance during configuration and capacity planning activities. Review collected by and hosted on G2.com.

The archive search and access process can be time-consuming for end users, especially when retrieving older emails, as it requires multiple filters and steps. The user interface could be more intuitive and user-friendly for frequent archive access. Some advanced configurations also require vendor support rather than being fully self-service. Review collected by and hosted on G2.com.

Cryoserver is a reliable and efficient email archiving solution that works well for both small and large organizations. It enables secure message storage, fast searching, and easy compliance with legal and audit requirements. With its intuitive interface, users can recover emails on their own, reducing the workload on the IT department. Cryoserver ensures regulatory compliance, streamlines email management, and enhances data security within the company. Review collected by and hosted on G2.com.

Nothing :-) Cryoserver is the best software Review collected by and hosted on G2.com.

The system is so simple to use, very quick and efficient. The support team are excellent, cannot fault it at all. Review collected by and hosted on G2.com.

Its a shame is doesn't archive a folder structure based on the users preference, but the way the system archives is pre-mailbox so wouldn't see the folder structure anyway. Review collected by and hosted on G2.com.

There are so many, easy integration and user-friendly portal, great customer support Review collected by and hosted on G2.com.

Haven't come across anything that I dislike about them. Review collected by and hosted on G2.com.

The advanced search and retrieval functionality. For housing organisations like ourself that handle high volumes of email communication with tenants, landlords, contractors, and other stakeholders, being able to quickly locate specific emails or entire conversation histories is invaluable. Cryoserver’s search tool allows users to find emails by keyword, sender, recipient, date, and more, all within seconds—even across vast archives.

This feature saves substantial time for teams who often need to refer back to previous communications for tenant inquiries, compliance checks, or legal requirements. Instead of sifting through individual inboxes, the team can retrieve information instantly, which not only improves productivity but also helps maintain a higher level of service and responsiveness Review collected by and hosted on G2.com.

On Premises experience was a bit slow at times, but I don't think this is a fault of Cryoserver. Overall, the experience has been very positive. It just works Review collected by and hosted on G2.com.

Cryoserver is an great product that enables our organisation to manage and protect its email data.

Cryoserver ensures that our most sensitive communications are securely archived and easily accessible.

It's helped us combat oversized mailboxes and reduce inbox clutter.

It offers smooth integration with Outlook, providing our users with peace of mind knowing that their data is both protected and organized. It was very easy to implement and had minimal user friction.

I couldn't recommend it enough. Our colleagues use it all the time.

The support was very helpful in assisting our transition from the on-premises Cryoserver product to the cloud version. Review collected by and hosted on G2.com.

The user interface could do with some modern refinement.

It's not difficult to use. it's just lacking in the style department. Review collected by and hosted on G2.com.

We have been using CryoServer for more than 7 years. Initially, we used physical servers running Windows Server, but at this point, Ubuntu Linux is fully virtualized. We had no problems at our Disaster Recovery Sites or Head Office during the relocation, which was incredibly simple. It's amazing how well the two sites replicate. The integration mail server is very straightforward steps and not complex at all.

Because it is a web interface, the product is very simple to use and fast and dependable from the user's point of view. The user can easily search through and download his old emails to a PST, and the download capability has been improved over time.

The service provided by Cryoserver is among the best I've found. Every engineer I have dealt with is extremely knowledgeable and quickly handles any issues or requests.

A pleasant connection with Outlook HTTP Form is present. Review collected by and hosted on G2.com.

Nothing is precise; in my opinion, they can do a better job on the Microsoft Outlook interaction. Review collected by and hosted on G2.com.

We are long time Cryoserver customers, and we're really happy with the product and support. For end users it's easy to use, and ensures compliance with no hassle. For Administrators it's not time consuming and quick to make changes. The search functionality is fast and reliable. Overall, a great product. Review collected by and hosted on G2.com.

The old user interface was a bit clunky, however moving to the new version resolved a lot of those issues. Review collected by and hosted on G2.com.

It is a great product for archiving emails. We have been with Cryoserver for many years. They continue to develop a good stable product.

Users like the product. Review collected by and hosted on G2.com.

Only negative that their cloud based service not in the US.

per our requirements and guidelines. Review collected by and hosted on G2.com.

Cryoserver has proved to be an invaluable resource on more than one occasion and is leaps and bounds ahead of the search facility in 365 both from a performance and functionality standpoint.

Easy to implement with comprehensive documentation and good customer support, provides rapid and secure mail retrieval even with hundreds of thousands of email on the backend. Comprehensive search criteria & mail retrieval options. Reliable and easy to use with traceable history and full transparency to other admins using the data guardian feature.

Simple, self explanatory & uncluttered interface is easy to use and the ability to add users with granular access control allows for delegation without sacrificing security.

Quick and helpful customer support via email, although we've rarely needed to use it outside of assistance with configuration changes as it just works, and from memory, we've had no notable downtime over the course of nearly a decade.

Would highly recommend to any business looking for an efficient & effective cloud mail archiving solution. Review collected by and hosted on G2.com.

It would be useful to have the option to add a multifactor authenticator device without having to integrate with Azure. Review collected by and hosted on G2.com.