--- title: N-able Mail Assure Reviews meta\_title: 'N-able Mail Assure Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 68 reviews by the users' company size, role or industry to find out how N-able Mail Assure works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 68 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### N-able Mail Assure Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **user-friendly and strong email security** of N-able Mail Assure, particularly its advanced filtering capabilities. [(3 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681433&qs=pros-and-cons#reviews) Users value the **user-friendly and robust email security** offered by N-able Mail Assure, enhancing their experience. [(2 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681701&qs=pros-and-cons#reviews) Users appreciate the **customization ease** of N-able Mail Assure, enabling quick integration for both Microsoft 365 and Google Workspace. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052202&qs=pros-and-cons#reviews) Users enjoy the **intuitive dashboard** features of N-able Mail Assure, facilitating quick data analysis with clear visuals. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052206&qs=pros-and-cons#reviews) Users find the **dashboard updates** intuitive, making data analysis quick and accessible for better decision-making. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052204&qs=pros-and-cons#reviews) Users experience **slow customer support** , which can hinder timely assistance and resolution of issues. [(2 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681199&qs=pros-and-cons#reviews) Users find the **slow performance** of N-able Mail Assure to be a frustrating aspect of their experience. [(2 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005587&qs=pros-and-cons#reviews) Users express discomfort with **MX record usage** in Mail Assure, citing vulnerabilities to direct attacks on email security. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681603&qs=pros-and-cons#reviews) Users dislike the **limited customization** options and report that support response times are slow. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005584&qs=pros-and-cons#reviews) Users express frustration with **limited customization options** and note that support is often slow to respond. [(1 mentions)](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005554&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of N-able Mail Assure ##### 1. Email Security Users appreciate the **user-friendly and strong email security** of N-able Mail Assure, particularly its advanced filtering capabilities. [ See 3 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681433&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you like about N-able Mail Assure? It is good for use like a user friendly and strong email security and advanced fileter ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "It was easy to use, but didn't see value in that." What do you like about N-able Mail Assure? I did enjoyed that e-mail security was good. ##### 2. Security Users value the **user-friendly and robust email security** offered by N-able Mail Assure, enhancing their experience. [ See 2 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681701&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you like about N-able Mail Assure? It is good for use like a user friendly and strong email security and advanced fileter ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.5/5 "It was easy to use, but didn't see value in that." What do you like about N-able Mail Assure? I did enjoyed that e-mail security was good. ##### 3. Customization Users appreciate the **customization ease** of N-able Mail Assure, enabling quick integration for both Microsoft 365 and Google Workspace. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052202&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup for Microsoft 365" What do you like about N-able Mail Assure? Setting up the Mail Assure is quick and easy especially for Microsoft 365. Even someone without any experience in integration can simply look at the g ##### 4. Dashboard Features Users enjoy the **intuitive dashboard** features of N-able Mail Assure, facilitating quick data analysis with clear visuals. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052206&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup for Microsoft 365" What do you like about N-able Mail Assure? Setting up the Mail Assure is quick and easy especially for Microsoft 365. Even someone without any experience in integration can simply look at the g ##### 5. Dashboard Updates Users find the **dashboard updates** intuitive, making data analysis quick and accessible for better decision-making. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2052204&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup for Microsoft 365" What do you like about N-able Mail Assure? Setting up the Mail Assure is quick and easy especially for Microsoft 365. Even someone without any experience in integration can simply look at the g ### 5 Cons or Disadvantages of N-able Mail Assure ##### 1. Poor Customer Support Users experience **slow customer support** , which can hinder timely assistance and resolution of issues. [ See 2 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681199&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you dislike about N-able Mail Assure? What i dont like is limited customisation and support is slow ![Matei N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matei N.") MN Matei N. Small-Business (50 or fewer emp.) 5.0/5 "N-able Customer Feedback" What do you dislike about N-able Mail Assure? Customer support is slow, but it's not critical. ##### 2. Slow Performance Users find the **slow performance** of N-able Mail Assure to be a frustrating aspect of their experience. [ See 2 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005587&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you dislike about N-able Mail Assure? What i dont like is limited customisation and support is slow ![Matei N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matei N.") MN Matei N. Small-Business (50 or fewer emp.) 5.0/5 "N-able Customer Feedback" What do you dislike about N-able Mail Assure? Customer support is slow, but it's not critical. ##### 3. Email Issues Users express discomfort with **MX record usage** in Mail Assure, citing vulnerabilities to direct attacks on email security. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=1681603&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup for Microsoft 365" What do you dislike about N-able Mail Assure? I am just not comfortable with the way Mail Assure uses MX records to catch emails. As an attacker there are ways to avoid this like direct to IP atta ##### 4. Limited Customization Users dislike the **limited customization** options and report that support response times are slow. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005584&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you dislike about N-able Mail Assure? What i dont like is limited customisation and support is slow ##### 5. Limited Features Users express frustration with **limited customization options** and note that support is often slow to respond. [ See 1 mentions ](https://www.g2.com/products/n-able-mail-assure/reviews?filters%5Bsentiment_snippet%5D=2005554&qs=pros-and-cons#reviews) See Related User Reviews ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. Small-Business (50 or fewer emp.) 3.5/5 "Feedback about n able mail" What do you dislike about N-able Mail Assure? What i dont like is limited customisation and support is slow ## Top-Rated Alternatives [ ![Proofpoint Core Email Protection](https://images.g2crowd.com/uploads/product/hd_favicon/8adf2eedd5616a9f5e200c4520f6d30d/proofpoint-core-email-protection.svg "Proofpoint Core Email Protection") Proofpoint Core Email Protection 4.6/5(601) ](https://www.g2.com/products/proofpoint-core-email-protection/reviews) [ ![SpamTitan Email Security](https://images.g2crowd.com/uploads/product/hd_favicon/1553620140/spamtitan-email-security.svg "SpamTitan Email Security") SpamTitan Email Security 4.5/5(199) ](https://www.g2.com/products/spamtitan-email-security/reviews) [ ![Mimecast Advanced Email Security](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc9c82db6b8fbc86566d8d997b2c9413/mimecast-advanced-email-security.jpg "Mimecast Advanced Email Security") Mimecast Advanced Email Security 4.4/5(348) ](https://www.g2.com/products/mimecast-advanced-email-security/reviews) [ View All Alternatives ](https://www.g2.com/products/n-able-mail-assure/competitors/alternatives) ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Sales Support Small-Business (50 or fewer emp.) 3/14/2025 "Easy Setup for Microsoft 365" 4/5 What do you like best about N-able Mail Assure? Setting up the Mail Assure is quick and easy especially for Microsoft 365. Even someone without any experience in integration can simply look at the guide and be able to do it. I like how fast and easy it is to integrate the domains and mailboxes for Microsoft 365 without complexity. And this is not just for Microsoft 365 but for Google workspace as well. It doesn't have the same level of integration as M365 but setting it up is also quick and easy. Another thing is that the dashboard, with the bar and pie charts is easy to understand so you can quickly analyze the data. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? I am just not comfortable with the way Mail Assure uses MX records to catch emails. As an attacker there are ways to avoid this like direct to IP attacks so I still need to think of a strategy on how to remediate holes like this. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? I am more of a network guy than an email guy so I look for an email solution that is easy to set up and integrate with mailboxes and domains. For mail assure, it is quick and easy to setup without the need for scripts and other complexities in getting domains and mailboxes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Matei N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matei N.") MN Matei N. CEO Small-Business (50 or fewer emp.) 1/17/2025 "N-able Customer Feedback" 5/5 What do you like best about N-able Mail Assure? Mail Assure does a great job with spam, and the continuity feature is really helpful. However, the support can be slow. If you're okay with that, it's a good choice for email security. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? Customer support is slow, but it's not critical. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? It cuts down on the spam, which is a huge time-saver for us. Plus, it keeps our emails flowing even when our server goes down, which is a lifesaver for keeping things running smoothly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![furqan a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "furqan a.") FA furqan a. DevOps Engineer Small-Business (50 or fewer emp.) 1/29/2025 "Feedback about n able mail" 3.5/5 What do you like best about N-able Mail Assure? It is good for use like a user friendly and strong email security and advanced fileter Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? What i dont like is limited customisation and support is slow Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? It block spams and phishing and malware Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 1/28/2025 "It was easy to use, but didn't see value in that." 3.5/5 What do you like best about N-able Mail Assure? I did enjoyed that e-mail security was good. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? I did not understande why I have to use it. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? I think e-mail security is thing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BK Benjamin K. Manager of Systems Engineering Small-Business (50 or fewer emp.) 12/4/2023 "Spam Filtering with 365 Syncing" 2.5/5 What do you like best about N-able Mail Assure? Mail Assure provides spam filtering and integrations if you already use the N-Able platform. They offer 365 syncing so you don't have to remember to add new users to the spam filter. Its easy to go through logs and find mail being blocked and you can do advanced searches once you have a message ID in order to see the reason why specifically it was blocked. There is a self service portal for end users but its not intuitive for them usually. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? It really comes down to service support and the billing side of N-Able. Their support is slow to respond if you can get them on the phone thats the best way. We've found they create hidden charges making it difficult to pass these things on to your client. Cancelling services has also been difficult with things coming back into the Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? Providing a contiinutiy platform for email. If we have an outage whether it be on-prem or in the cloud Mail assure will queue that mail and when the email server comes back up it releases that queue. So things don't end up in the dark beyond of the web. It also provides spam filtering and does an ok job at filtering out nefarious things. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 5/25/2024 "A good email management and security solution but needs some improvements" 3/5 What do you like best about N-able Mail Assure? It can manage unlimited ammount of emails, also there are no cap for adding emails for filtering Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? The major problem i faced is to connect to their IT support, it requires to tag a ticket in their portal which needs to be logged in first and there are no direct email to contact. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? There are many issues which mail-assure is solving. 1. it helps to control spam and phishing 2. releasing emails are easy 3. configuration is easy 4. it helps t manage user emails Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Adarsh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adarsh K.") AK Adarsh K. Freelance: Lead Generation & Full stack developer | Prospecting | List Building | Pre-Sales Research Small-Business (50 or fewer emp.) 1/4/2024 "Best Email Security Platform for users with high emails!" 4.5/5 What do you like best about N-able Mail Assure? N-able Mail Assure is one of the best email security platform that anyone can find. This platform provides best support and features. I have used it for a year almost but i never get a problem while using it. The main features of this software is actually the anti-phising protection that it gives. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? I didn't the integration of this software. It doesn't comply with many email services so that's a thing that this software can improve and aside that everything is good. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? As a fellow user of N-able Mail Assure, I can tell you it's been a game-changer in terms of email security and peace of mind. Here's what I appreciate most: 1. Blocking the Bad Stuff: Emails are my lifeline for work and staying connected. But they're also full of nasty stuff like phishing scams, spam, and malware. N-able Mail Assure filters these threats like a ninja, catching almost everything before it reaches my inbox. It's like having a super-powered spam bouncer on duty 24/7! 2. No More Phishing Fears: Phishing emails are sneaky, trying to trick you into giving up personal information or clicking on malicious links. N-able Mail Assure flags them with clear warnings, so I can avoid those digital fishing hooks with ease. It's like having a red flag pop up whenever something fishy is swimming in my inbox. Overall, N-able Mail Assure has made my email experience way less stressful and way more secure. It's like having a reliable sidekick who takes care of the dirty work in the background, so I can focus on the things that really matter. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AA Andre A. Mid-Market (51-1000 emp.) 10/2/2023 "Avoid this service at all costs" 0/5 What do you like best about N-able Mail Assure? The branding is certainly the only positive option of this service. For those looking a white SAAS service, they do have it. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? - Poor technical support - Poor interface management - Not convenient to retreive email archives - And the WORST : they do have huge problem to respect the invoicing process resulting in multiple occurences of over billing and our bank account has been withrawn on two occurences for amount way above the amount due. Which is totally unnacceptable. - Impossible also to reconciliate the amounts withdrawn from our bank account with their invoices. - Getting our money back has been a colossal amount of emails and time. You want to lose your time and reputation ? Go with these guys. No serious expert would deal with such crap. Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? Reducing SPAM. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mallika T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mallika T.") MT Mallika T. Sr sales risk investigation Small-Business (50 or fewer emp.) 12/21/2023 "Value for money that no other can compare" 5/5 What do you like best about N-able Mail Assure? It provides spam filtering as well. It also offers 365 syncing to avoid remembering to add new users to spam filter Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? It's user friendly. Nothing to dislike. Sorryps 😛 Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? It's beneficial. Basically I haven't used other services as well Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Games](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Games") AC Verified User in Computer Games Small-Business (50 or fewer emp.) 12/18/2023 "I really liked N‑able Mail Assure! It's a top-notch email security service" 4/5 What do you like best about N-able Mail Assure? What impressed me the most is its proven track record, blocking 100% of malware. It gave me confidence in the security of my emails, making it a valuable tool in today's cyber-threat landscape. It is quite easy to use even for people from no technical background. Review collected by and hosted on G2.com. What do you dislike about N-able Mail Assure? customer support did seem to lack at times Review collected by and hosted on G2.com. What problems is N-able Mail Assure solving and how is that benefiting you? It helps us in reducing the spam messages we get on our emails. Review collected by and hosted on G2.com. 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