PatientNow
Since 2004, PatientNow has had one goal: help aesthetic practices grow and thrive. We’ve been all-in on aesthetics since day one—and it shows. Our platform is designed just for you–to attract more patients, keep them coming back, and make your business run like clockwork. PatientNow brings everything together in one place—HIPAA-compliant EMR, AI-powered marketing, patient engagement, photo management, and practice management tools—so you can simplify your day-to-day and boost profitability. Need help? We’ve got your back. Our friendly, U.S.-based support team truly understands your world—so you’re never on your own. Whether you’re just opening your doors or expanding to new locations, PatientNow gives you the tools and confidence to grow your business. Services Offered: - HIPAA Compliant EMR - Practice Management - Before & After Photo Management - Marketing - Lead Management & CRM - Patient Engagement - Integrated Payments
Average Rating: 3.0/5.0
Total Reviews: 19
How Do G2 Users Rate PatientNow?
- Has the product been a good partner in doing business?: 4.2/10 (Category avg: 8.5/10)
- Patient Workflow Management: 4.4/10 (Category avg: 8.3/10)
- Clinical Documentation: 4.2/10 (Category avg: 8.6/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind PatientNow?
- Seller: PatientNow
- Year Founded: 2004
- HQ Location: Greenwood Village, US
-
LinkedIn® Page: www.linkedin.com
162 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Medical Practice
- Company Size: 90% Small, 5% Medium
What Do G2 Reviewers Say About PatientNow?
AI-generated summary from verified user reviews
Pros
- Users find PatientNow to be easy to use and learn, simplifying scheduling and other essential functions for their practice.
- Users value the ease of use and comprehensive scheduling capabilities of PatientNow, enhancing workflow and service offerings.
- Users appreciate the easy-to-use appointment scheduling that effectively supports their med spa services and package building.
- Users value the time-saving capabilities of PatientNow, appreciating its streamlined workflow and ease of use.
- Users appreciate the workflow efficiency of PatientNow, benefiting from its all-in-one solution for managing practice operations.
Cons
- Users express frustration over the missing features of PatientNow, including inadequate inventory management and poor support.
- Users report poor customer support, citing long delays and unhelpful responses that further complicate their experience.
- Users report serious billing issues with PatientNow, struggling to cancel subscriptions despite long-term commitments.
- Users find the inefficient workflow of PatientNow frustrating, especially with outdated inventory management and tracking limitations.
- Users experience a clunky and unintuitive interface, often struggling with complicated steps and poor customer support.
What Are Recent G2 Reviews of PatientNow?
Rating: 5.0/5.0 stars
— Verified User in Cosmetics
Rating: 5.0/5.0 stars
— Alyson R.

