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TherapyAppointment Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the exceptional customer support of TherapyAppointment, always receiving prompt and helpful assistance. (1 mentions)
Users find TherapyAppointment to be exceptionally user-friendly, enhanced by responsive and helpful customer support. (1 mentions)
Users enjoy the efficiency of TherapyAppointment, appreciating its user-friendly design and excellent customer support. (1 mentions)
Users love the user-friendly interface and exceptional support of TherapyAppointment, making it a top choice for many. (1 mentions)
Users commend TherapyAppointment for its exceptional mental wellness support and responsive, helpful customer service team. (1 mentions)

Top Pros or Advantages of TherapyAppointment

TherapyAppointment Reviews (6)

Reviews

TherapyAppointment Reviews (6)

4.2
6 reviews
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Renee C.
RC
Renee C.
Billing Specialist
Small-Business (50 or fewer emp.)
"Therapy Appointment Review"
5/5
What do you like best about TherapyAppointment?

Therapy Appointment is the most user friendly software I have ever worked with. In addition to they have the best staff. When you send and email not only is it answered and attended to but it is so refreshing to connect to a a live person who is always willing to help. Hands down best software I have used over the last 10 years and they only keep improving!!!!!! I have and continue to refer Therapy Appointment to all my providers even the ones who are not in mental health! Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

There is not a single thing I dislike the software is amazing. Review collected by and hosted on G2.com.

Response from Megan Zatko of TherapyAppointment

Thank you for the positive feedback, Renee! Our Support team prides itself on answering your emails in under 30 min and always having time to talk with you on the phone if you need something.

AW
Ashlee W.
Customer Service Specialist
Small-Business (50 or fewer emp.)
"Good system for therapists"
3.5/5
What do you like best about TherapyAppointment?

It makes it very easy for receptionists and therapists to schedule new and existing appointments. I like that it shows you what's available for the day without showing the entire calendar. This makes it easy to cancel appointments or locate any client that may be scheduled for that day. It's also easy to communicate with your internal team with messages. Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

Visually it's not as pleasing as it could be and there should be email notifications for the messages. It could be better with a more modern look and notifications for certain things. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Easy to learn"
3.5/5
What do you like best about TherapyAppointment?

It's easy to learn, easy to navigate, easy to find things, labeled nicely and in a way that makes sense. Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

That for multiple providers, when you use the side-by-side view to search a client name, you can just go to that patient chart. Also, the posting screen is hard to read. Review collected by and hosted on G2.com.

Jennifer T.
JT
Jennifer T.
LCSW
Small-Business (50 or fewer emp.)
"Great for New Clinicians: Grows with you"
4.5/5
What do you like best about TherapyAppointment?

I love that therapy appointment offers a grow with you pricing strategy. When you are just starting out, this helps minimize expenses (only $10) and then it slowly increases as your workload (and income) increase. Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

As with any EHR, setting up the insurance stuff can be cumbersome, but it is worth the effort. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Therapy Appointment has been easy to learn and easy to use!"
3.5/5
What do you like best about TherapyAppointment?

I like the features which allow for documents to be uploaded and stored, keeping everything in one place. I like that I can schedule appointments for our new clients using this software. I recently began using this software (just a month ago) and it took me less than a week to become familiar and comfortable with using this software in my work. Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

We use the Legacy interface, and there are parts of it that seem/look rather dated. I am not sure what might be different about using the 2.0 version. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Great clinical tool"
5/5
What do you like best about TherapyAppointment?

TherapyAppointment was a great tool for our group practice Review collected by and hosted on G2.com.

What do you dislike about TherapyAppointment?

Sometimes the software was a little glitchy but overall it was a great platform Review collected by and hosted on G2.com.