--- title: TherapyAppointment Reviews meta_title: 'TherapyAppointment Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how TherapyAppointment works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 6 scale: '5' date_modified: '2026-08-05' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # TherapyAppointment Reviews **Vendor:** Psych Select Software **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About TherapyAppointment ABOUT THERAPYAPPOINTMENT TherapyAppointment is one of the longest-standing EMR and practice management platforms built exclusively for mental health professionals. Founded 25+ years ago by a PhD psychologist, more than 40,000 therapists, counselors, psychologists, and behavioral health practitioners trust our software to run their solo and group practices. We were built for mental health from day one — not adapted from a general health and wellness platform and not built by software developers who have never sat across from a client. Every feature, every workflow, and every support interaction is designed with one type of provider in mind: the mental health practitioner. WHO THERAPYAPPOINTMENT IS BUILT FOR Whether you are a solo practitioner just launching your private practice or a group practice managing a team of clinicians, TherapyAppointment is purpose-built for: -Licensed Clinical Social Workers (LCSWs) -Licensed Marriage and Family Therapists (LMFTs) -Licensed Professional Counselors (LPCs) -Psychologists (PhD, PsyD) -Licensed Mental Health Counselors (LMHCs) -Addiction and substance use counselors -Solo private practice therapists -Group practices with multiple clinicians -Psychiatric nurse practitioners -Psychiatrists managing therapy and medication management -Students who are just starting out in their careers ALL-IN-ONE PLATFORM FOR THERAPISTS TherapyAppointment brings every tool a therapist needs into a single platform, eliminating the need for multiple subscriptions, disconnected software, and manual workarounds. Our pricing is designed to meet your needs as you grow, without charging you for features that you don't use. AI Notes Our AI-powered draft progress notes help therapists complete clinical documentation faster and with less administrative burden. Draft progress notes, treatment plans, and session summaries are generated from session content and formatted to meet clinical documentation standards, so you spend less time writing and more time with clients. Billing and Insurance Submit claims, track ERAs for free, manage superbills, and handle insurance billing directly within our platform. TherapyAppointment supports electronic claim submission, insurance verification, and payment processing, so all of your insurance and client billing stays in one place. No separate billing software required. Telehealth Built-in premium telehealth means your clients join sessions (up to 49 participants) directly from the client portal without the need for third-party apps, separate logins, or additional subscriptions. If you prefer, you can also use your own Zoom for Healthcare account right within your TA dashboard. Telehealth sessions are integrated with scheduling and documentation, so notes and billing flow directly from the session. Scheduling Flexible scheduling tools let you manage appointments, set availability, send free automated reminders, and reduce no-shows. Clients can schedule appointments directly through the client portal and you control what gets confirmed. Secure Client Portal Our free client portal reduces administrative back-and-forth and improves the client experience from first contact. Give clients a secure, HIPAA-aligned space to complete intake forms online, sign consent documents, send unlimited secure messages, make payments, and join telehealth sessions from anywhere. ePrescribe For practices that include medication management, TherapyAppointment's ePrescribe feature allows providers to send prescriptions electronically, check drug interactions, and manage medication history directly and securely within the platform. Insurance and Claims Management TherapyAppointment supports the full billing lifecycle, from insurance verification and claim submission to free ERA posting and patient invoicing. Our billing tools are designed specifically for mental health billing codes and workflows, including CPT codes commonly used in behavioral health practice. Intake and Documentation Customizable intake forms, treatment plans, progress notes, and documentation keep your clinical records organized and audit-ready. Our free library of HIPAA and SOAP templates is built to save you time and eliminate the need to adapt a generic medical form to fit a therapy session. Reporting and Analytics Track practice performance with reporting tools that surface the data that matters. View revenue by provider, claim status, appointment volume, and more. Group practice owners can monitor performance across their entire team from a single dashboard. Unlimited Client Messaging Communicate with clients through encrypted, HIPAA-aligned messaging directly within their client portal. No personal email, no unsecured SMS — just secure communication that keeps your practice protected and your clients informed. SECURITY AND COMPLIANCE At TherapyAppointment, security is not a checkbox. It's built into the foundation of our platform. Our features are designed to support HIPAA Privacy and Security Rule standards and help protect protected health information (PHI) at every layer. HIPAA Privacy and Security Rule Alignment: We do not claim to be HIPAA-compliant, because there is no official HIPAA certification program issued by the government. We provide HIPAA-eligible services, implement safeguards aligned with HIPAA requirements, and execute a Business Associate Agreement. Encryption: All data is encrypted in transit and at rest, ensuring that client information is protected whether it is being transmitted between a client and provider or stored within the platform. Role-Based Access Controls: Administrators can assign access permissions by role, ensuring that billing staff, clinical staff, and administrative staff only see the information relevant to their function. Interns and supervised clinicians can document without signing authority, and front desk staff can manage scheduling without accessing clinical notes. Audit Logs: Every login, record access, and edit is tracked and logged. Audit logs provide a complete record of who accessed what and when, supporting compliance documentation and internal oversight. CUSTOMER SUPPORT IS OUR #1 RATED VALUE Therapists consistently rate our customer support as the number one reason they choose and stay with TherapyAppointment. We believe that software is only as good as the support behind it, and we have built our live U.S.-based Support Team to reflect that. Free Onboarding: Every TherapyAppointment customer receives free onboarding assistance to get their practice set up and running. Our onboarding team walks you through account configuration, data migration, billing setup, and platform training so you are not left to figure it out alone. Live U.S.-Based Phone Support: We offer live phone support staffed by our U.S.-based Support Team. When you schedule a call, that time is 100% focused on you. You receive undivided 1:1 time to help answer your questions. Email Support: Our average email response time is under 30 minutes, with 75% of tickets answered in under 15 minutes. For a busy therapist between sessions, that turnaround time makes a real difference. When we are closed, our 24/7 Help Library is filled with videos, help articles, FAQs, and answers to common questions. No Tiered Support: Every plan includes full access to our Support Team. We do not reserve phone support for premium tiers or charge extra for onboarding. Every customer gets the same level of care from day one. WHY THERAPISTS SWITCH TO THERAPYAPPOINTMENT Not every EMR platform is built for mental health. When therapists need one that is, here is what brings them to TherapyAppointment: 1. Transparent, reliable pricing. We offer one of the lowest starting prices in the space, with plans starting at $10/month. 2. Free live U.S.-based phone support that is easy to reach via email or a scheduled phone call. 3. Software built exclusively for mental health workflows, not adapted from a general health and wellness platform. 4. Free onboarding assistance with a real person, not just self-service tutorials. 5. The feeling of being part of a community that is as invested in seeing your practice succeed as you are. PRICING TherapyAppointment offers one of the lowest starting prices in the space, with plans starting at $10/month. Every plan begins with a 30-day free trial that includes all of our features. After that, your practice begins with tiered introductory pricing based on how many sessions you book per month. As your practice grows, your pricing tier adjusts to match. After you book 40 sessions per month, you stay at our standard rate of $59/month. We also offer usage-based add-on features for when you need them. Solo practitioners pay for what they need, and group practices can add clinicians without bill shock. No hidden fees. No surprise price increases. Just clear, affordable pricing that grows with your practice. Get started with your free 30-day trial at TherapyAppointment.com. ## TherapyAppointment Pros & Cons **What users like:** - Users rave about TherapyAppointment's **excellent customer support** , highlighting timely responses and helpful, friendly service. (1 reviews) - Users find TherapyAppointment extremely **user-friendly** , praising its responsive support and continuous improvements over time. (1 reviews) - Users commend the **efficiency** of TherapyAppointment, highlighting exceptional support and user-friendly features that enhance experience. (1 reviews) - Users love the **user-friendly design** and exceptional support of TherapyAppointment, making it their top choice in software. (1 reviews) - Users value the **exceptional support** and user-friendly nature of TherapyAppointment, enhancing their mental wellness experience. (1 reviews) - Platform Quality (1 reviews) - Professionalism (1 reviews) - Staff Support (1 reviews) - Therapy Services (1 reviews) ## TherapyAppointment Reviews ### 1. Therapy Appointment Review **Rating:** 5.0/5.0 stars **Reviewed by:** Renee C. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about TherapyAppointment?** Therapy Appointment is the most user friendly software I have ever worked with. In addition to they have the best staff. When you send and email not only is it answered and attended to but it is so refreshing to connect to a a live person who is always willing to help. Hands down best software I have used over the last 10 years and they only keep improving!!!!!! I have and continue to refer Therapy Appointment to all my providers even the ones who are not in mental health! **What do you dislike about TherapyAppointment?** There is not a single thing I dislike the software is amazing. **What problems is TherapyAppointment solving and how is that benefiting you?** Anytime I have had a suggestion Therapy Appointment has taken the time into researching it and implementing changes. **Official Response from Megan Zatko:** > Thank you for the positive feedback, Renee! Our Support team prides itself on answering your emails in under 30 min and always having time to talk with you on the phone if you need something. ### 2. Good system for therapists **Rating:** 3.5/5.0 stars **Reviewed by:** Ashlee W. | Customer Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about TherapyAppointment?** It makes it very easy for receptionists and therapists to schedule new and existing appointments. I like that it shows you what's available for the day without showing the entire calendar. This makes it easy to cancel appointments or locate any client that may be scheduled for that day. It's also easy to communicate with your internal team with messages. **What do you dislike about TherapyAppointment?** Visually it's not as pleasing as it could be and there should be email notifications for the messages. It could be better with a more modern look and notifications for certain things. **Recommendations to others considering TherapyAppointment:** n/a **What problems is TherapyAppointment solving and how is that benefiting you?** Better customer service and experience. One great benefit is having a customer portal where customers have control as well. Any system like this only enhances your company's performance. ### 3. Easy to learn **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about TherapyAppointment?** It's easy to learn, easy to navigate, easy to find things, labeled nicely and in a way that makes sens. **What do you dislike about TherapyAppointment?** That for multiple providers, when you use the side-by-side view to search a client name, you can just go to that patient chart. Also, the posting screen is hard to read. **Recommendations to others considering TherapyAppointment:** an easier way to search a patient name, a different looking posting screen, a better way for the billers to get statistics **What problems is TherapyAppointment solving and how is that benefiting you?** The benefits are that it is easy to navigate, so people who have never used TA can pick it up fast. ### 4. Great for New Clinicians: Grows with you **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer T. | LCSW, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2019 **What do you like best about TherapyAppointment?** I love that therapy appointment offers a grow with you pricing strategy. When you are just starting out, this helps minimize expenses (only $10) and then it slowly increases as your workload (and income) increase. **What do you dislike about TherapyAppointment?** As with any EHR, setting up the insurance stuff can be cumbersome, but it is worth the effort. **Recommendations to others considering TherapyAppointment:** use the email support and schedule a help call. They are so helpful! **What problems is TherapyAppointment solving and how is that benefiting you?** Makes filing claims a breeze! I also love the electronic records signatures! ### 5. Therapy Appointment has been easy to learn and easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2019 **What do you like best about TherapyAppointment?** I like the features which allow for documents to be uploaded and stored, keeping everything in one place. I like that I can schedule appointments for our new clients using this software. I recently began using this software (just a month ago) and it took mess less than a week to become familiar and comfortable with using this software in my work. **What do you dislike about TherapyAppointment?** We use the Legacy interface, and there are parts of it that seem/look rather dated. I am not sure what might be different about using the 2.0 version. **What problems is TherapyAppointment solving and how is that benefiting you?** We are able to book clients, store information and forms, and I am grateful to be able to see the availability of various counselors all in the same place. We are using it to stay organized as a team and have a good idea of availability at our fingertips. ### 6. Great clinical tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2019 **What do you like best about TherapyAppointment?** TherapyAppointment was a great tool for our group practice **What do you dislike about TherapyAppointment?** Sometimes the software was a little glitchy but overall it was a great platform **Recommendations to others considering TherapyAppointment:** N/A **What problems is TherapyAppointment solving and how is that benefiting you?** Multi-office scheduling was very helpful. EMR documentation was great ## TherapyAppointment Discussions - [What types of integrations are people using with TherapyAppointment?](https://www.g2.com/discussions/what-types-of-integrations-are-people-using-with-therapyappointment) - 1 comment, 1 upvote - [View TherapyAppointment pricing details and edition comparison](https://www.g2.com/products/therapyappointment/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+15%3A31%3A44+-0500&secure%5Bsession_id%5D=596c9f17-4ea9-4130-96b7-2e26f5c5c363&secure%5Btoken%5D=48910b1bfb3c7a5d1f899fd30f27a2e1549c651dbf8a8718ff4761c6978c7cf7&format=llm_user) ## TherapyAppointment Integrations - [Blueprint](https://www.g2.com/products/abtin-buergari-blueprint/reviews) - [Finix](https://www.g2.com/products/finix/reviews) - [Surescripts E-Prescribing](https://www.g2.com/products/surescripts-e-prescribing/reviews) ## TherapyAppointment Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance - Invoice Management - Medication Management - Calendar Management - Employee Management - Document Management - Claims Management - Template Management - Data Security **Administrative** - Regular Updates - E-Prescribing - Clinical Alerts - E-Prescribing - Electronic Prior Authorization - E-Prescribing **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription - EMR/EHR - Customizable Templates **Operations** - HIPAA Compliant - E-Prescribing - Provider Certification - E-Prescribing - Pharmacy Medication History - E-Prescribing - EPCS - E-Prescribing - Patient Medication History - E-Prescribing - EPCS Compliant - Prescription Cancellation **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **** - Initial Assessments - Mobile Access - Teletherapy - AI Copilot - Confirmations/Reminders - Customizable Reports - For Group Therapy - Appointment Scheduling - HIPAA Compliant - Lab Integration - E-Prescribing - Role-Based Permissions - Treatment Planning - Electronic Signature - Charting - Reporting & Statistics - For Substance Abuse Therapy - Outcome Assessment Tools - Therapy Notes - API - Activity Dashboard - Secure Messaging - Electronic Payments - Generative AI - Chat/Messaging - Reporting/Analytics - Payment Processing - SMS Messaging - Income/Expense Tracking - Telemedicine - Third-Party Integrations - Multi-Location - Compliance Tracking - Client Database - Progress Tracking - Email Marketing - Coding Assistance - Patient Intake - Online Booking **Interoperability** - Pharmacy Network - E-Prescribing - EHR Integration - E-Prescribing - Lab Integration - E-Prescribing - Third-Party Integrations **Compliance** - HIPAA Compliance - State Regulation Compliance **Agentic AI - EHR** - Autonomous Task Execution **** - Employee Management - Prescription Renewal - Messaging - SMS Reminders - Drug Reference Database - Scheduling - Revenue Management - Mobile App - HIPAA Compliant - Access Controls/Permissions - Appointment Management - Claims Management - Payment Processing - Calendar Management - Online Refills - Generative AI - Charting - AI Copilot - Medication Alerts/Warnings - Healthcare Compliance - Search/Filter - API - Formulary Management - Reporting & Statistics - Electronic Prior Authorization - Records Management - Pricing Data - Customizable Templates - Predictive Analytics - Patient Portal - Inventory Management - Audit Trail - Document Management - Task Management - Electronic Signature - Workflow Management - Activity Dashboard - Multi-Location - Immunization & Allergy Tracking - For Medical Purposes - Diagnostic Reports - Alerts/Notifications - Data Import/Export - Billing & Invoicing - Patient Records Management - Prescription Management **** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment **** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top TherapyAppointment Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (604 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)