Homecare Homebase Reviews & Product Details

It allowed for various methods of searching a patient (ex: SSN, last name, MRN, Medicaid #, etc) it made finding your patient easy. Also it showed the important information for identifying your patient visible in 1 screen. Review collected by and hosted on G2.com.

I disliked all the windows that had to open up when clicked. If the windows opened in a tab form, i think if would have made the user experience more pleasant. This is especially when you need to pull up more than 1 record. Review collected by and hosted on G2.com.

Captures excellent data to improve Star ratings, patient care, and outcomes. HCHB has tons of reports to pull to manage the productivity of staff. Review collected by and hosted on G2.com.

The Backoffice portion of HCHB is not intuitive and has a steep learning curve, while robust, daily struggles occur in the office to find 'this or 'that within the chart. Review collected by and hosted on G2.com.

The compassion, care and centered vision of a whole quality meaningful life. A lot of time being home and ill takes a lot from life but when having that autonomy of a full life goes a long way! Review collected by and hosted on G2.com.

Honestly, there isn't anything that I dislike. Yes, the work day at times can be very busy and workload shift for multitasking is necessary as the matter is pressing. Review collected by and hosted on G2.com.

The thing that I like most about the software is that it really helps to become compliant with the requirements of Survey and it's pretty easy to use on the front end. Review collected by and hosted on G2.com.

The software seems dated and is a bit clunky in places. It's not always easy to see the actions that a user needs to take next. In other words, it doesn't seem as intuitive as other healthcare software that I've used. Review collected by and hosted on G2.com.

We are still in implementation, but I will say the best thing I've encountered is the system training. The training modules for users is comprehensive but not overwhelming! You can go at your own pace, and I can only imagine the training and orienting costs that will be saved having these available to us throughout implementation and beyond. Review collected by and hosted on G2.com.

So far, there has not been anything I was truly disappointed with! There's not much for a quickbooks connection, but I believe that to be on the QB side of not "playing well with others" and not so the HCHB side. Review collected by and hosted on G2.com.

I LOVE that they utilize Tableau for their data! And once you get to the higher level of answering tickets, they can actually answer your questions Review collected by and hosted on G2.com.

They are SO DIFFICULt to work with - whether it's replying in a timely manner or questions/tickets, actually listening to what you're asking of them, or not communicating any releases or updates. When it comes to their data, I had someone ask me last week how I can have faith that it's correct, and my answer was 'I don't - I'm always taking anyone's comment if it's wrong seriously, and any time they release anything new I spend a full day or so checking over it to make sure it's actually correct'. We also have to utilize our own data and information because they don't give us many options for financial information, nor non-Medicare like payors. Review collected by and hosted on G2.com.

Analytics, reports, review, scheduling ability. Review collected by and hosted on G2.com.

I dislike the lag there is sometimes when someone sends a visit back, or when a order processes. Sometimes its difficult to correlate orders with the scheduling console Review collected by and hosted on G2.com.

Easy to use for even a beginner. Clear and concise instructions. Well written programming makes this so easy and helpful. Review collected by and hosted on G2.com.

Absolutely nothing to dislike. Everything about it is great. Review collected by and hosted on G2.com.

HCHB is very thorough and does not allow you to move on/complete your notes without completing all of the required fields which is helpful to ensure that all of the necessary documentation is present before signing your note. Review collected by and hosted on G2.com.

HCHB is extremely time consuming, and there are times when information needs to be rewritten in multiple fields, which causes increased time needed for documentation and detracts from face to face interaction if you are trying to answer all of the required categories during the visit. It would be a much more streamlined process if information automatically pulled over from similar fields. Additionally, there are times when it would be helpful to toggle between screens, however that was not a feature I was able to utilize. Review collected by and hosted on G2.com.

HCHB has given our company the ability to provide real-time data and in-depth reporting on our patients. It provides our clinicians a simplified way to provide documentation and optimize scheduling. Review collected by and hosted on G2.com.

You need to have a strong training team in place because the complexities of the system can be overwhelming at first. Review collected by and hosted on G2.com.