# Experity EMR & PM Reviews **Vendor:** Experity **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 2.7/5.0 **Total Reviews:** 11 ## About Experity EMR & PM Experity’s EMR/PM is purpose-built for urgent care and uses complaint-driven logic, real-time chart updates, and automation that allows you to register patients in under two minutes and chart 90% of the most common visits in under 60 seconds. Real Time Verification, coding recommendations, credit card on file, and billing text reminders help reduce the number of days in AR and collect more payments. Integrations with labs, teleradiology, ePrescribe, and Experity Patient Engagement create a seamless user experience without leaving the EMR/PM. The system is not only scalable, but also supports additional service lines like pediatrics, OccMed, and hybrid primary care to accommodate clinics of all sizes. This platform is designed to reduce door-to-door time, simplify billing processes, raise patient satisfaction, improve patient care, and increase throughput. Experity, a GTCR portfolio company, won MedTech Breakthrough’s “Best Electronic Health Record Solution” in 2023 following its 2022 award for “Best Practice Management Solution.” ## Experity EMR & PM Reviews ### 1. Flexible, Detailed Patient Search Options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Experity EMR & PM?** Patient search options are flexible and detailed **What do you dislike about Experity EMR & PM?** Sometimes when I specify a search it still lists other accounts **What problems is Experity EMR & PM solving and how is that benefiting you?** Helping patient account information and billing ### 2. Experity EMR **Rating:** 2.5/5.0 stars **Reviewed by:** Bonnie P. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Experity EMR & PM?** the EMR is relatively easy to use, but there is very little customization. When you ask, the comment is generally, "we will put it on the list", but you rarely see it come to fruition. Customer support is outstanding. I really like the Teleradiology group. But it takes too many steps for the billing piece **What do you dislike about Experity EMR & PM?** It can be restrictive with some of the drop downs, and when we make suggestions for improvements, developers (who don't work in the clinic) say it isn't necessary, or put it on a list of things "to do", which will take years. **What problems is Experity EMR & PM solving and how is that benefiting you?** Itgood documentation. ### 3. Using this EMR is succinct and efficient **Rating:** 4.0/5.0 stars **Reviewed by:** James V. | Clinical Scribe, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2019 **What do you like best about Experity EMR & PM?** I like how every information can be made into a template to ensure fast and quick evaluation of patients by the healthcare provider. I am already an advanced user of DocuTap now that I have used it for more than 2 years. It is also cool how comprehensive it is when it provides templates for regular Chief Complaints we see in the urgent care. In addition, it is a handy tool when dealing with possible drug interactions or drug allergies when prescribing medication for the patients. **What do you dislike about Experity EMR & PM?** I dont like how this software sometimes freezes or lags due to the network error. I also don't like how it sometimes does not provide templates for some chief complaints. **Recommendations to others considering Experity EMR & PM:** I would advice using this software in an Urgent Care Setting. It provides efficient and fast patient care delivery since the urgent care has a spontaneous and inconsistent flow. Sometimes it can be slow and at other times you are just hit with a wave of patients coming in for a sore throat or UTI. **What problems is Experity EMR & PM solving and how is that benefiting you?** I am learning how to manage my time more efficiently when seeing patients and documenting history of present illnesses. I am also learning about ICD-10 and billing. Managing on coding patient visits. ### 4. basic but easy to use EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2019 **What do you like best about Experity EMR & PM?** This is a basic but easy to use EMR. It's hardly the most popular and doesn't have a lot of fancy functions but gets the job done. Patient charts are formatted well and easy to read. **What do you dislike about Experity EMR & PM?** It's a pain to switch back and forth between visit dates and it doesn't always give a good summary of the visit depending what was charted. It could certainly be streamlined and less clicking back and forth. Also, scanned documents don't always save and it's prone to glitches and outages. **Recommendations to others considering Experity EMR & PM:** Easy to chart and use **What problems is Experity EMR & PM solving and how is that benefiting you?** It's fairly easy for new employees to learn and works well for an urgent care setting. ### 5. VelociDoc Streamlines Care **Rating:** 4.0/5.0 stars **Reviewed by:** Ciana V. | Critical Care Registered Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Experity EMR & PM?** - Prescriptions are easy to manage and eSubmit - Assessment details are outlined in "chartlets" which makes sure to cover all possible findings - Easy to navigate and flow through care from start to finish - Abnormal findings are highlighted in red to bring attention to them - The prescription manager has pre-programmed order sets/suggestions for standard of care, which are helpful when making treatment decisions - The visual representations of the anatomy are helpful when describing location of exam findings **What do you dislike about Experity EMR & PM?** - Multiple clicks/steps for labs, imaging etc. that may lead to confusion as to what has been performed - Sometimes easy to mistake icons for each other; when learning the system can take some time to learn which to click on to open chart vs. get demographic information, etc. - As with any EHR, there is an element of double-documenting (having multiple places to chart the same finding) - Printing lab requisitions takes some patience, but once you know the system it is not a problem **Recommendations to others considering Experity EMR & PM:** It's a great system! **What problems is Experity EMR & PM solving and how is that benefiting you?** Benefits include thorough and conscientious documentation, ability to streamline to the problem at hand; ability to see all patients in-center at a glance and prioritize. Also can link in to other centers to see their patient load, etc. at a glance remotely from where you are. That way you can get a sense of resources needed overall and prioritize where they are sent. Having patients complete their registration on iPad streamlines the process on arrival for care ### 6. Efficient but fickle **Rating:** 3.5/5.0 stars **Reviewed by:** Kenneth P. | Medical Scribe, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2018 **What do you like best about Experity EMR & PM?** I thoroughly enjoy the high adaptability of the software. It's fairly easy to navigate and when doing exams, it's possible to add options in a manner that is related to the exam (Normal/Abnormal, Left/Right/Both, etc). I also enjoy that you can pull previous exams for simple follow up visits with the ability to also alter anything that may have changed. This can be a real time saver **What do you dislike about Experity EMR & PM?** It basically works as a remote desktop so it can be difficult working with my home computer and connecting to printers through the software with out having hardwire into the devices. Also, depending on the internet connection, it can wreak a bit of havoc on your ability to maintain a connection creating lag and interruption in use. It almost never fails that this happens when you are incredibly busy and need to ensure that you're getting from one patient to the other quickly without forgetting your previous exam. I would make the recommendation to the engineers to allow the software to continue to work offline from the citrix receiver and update online when the connection is re-established. **Recommendations to others considering Experity EMR & PM:** This is a decent EMR, however, where I live, most healthcare providers and institutions are moving to Epic and so inter-organizational communication should be considered when deciding on which program to use. **What problems is Experity EMR & PM solving and how is that benefiting you?** This software is great for using to chart patients, creating their administrative profile as well as documenting PMH, Assessments, Plans, and easily e-scribing. ### 7. Sooo bad **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2019 **What do you like best about Experity EMR & PM?** Nothing this is the worst EMR software so manny issues with it even after update **What do you dislike about Experity EMR & PM?** Nothing sorry not sorry docutap would crash a lot had to go back to old school writing things down **Recommendations to others considering Experity EMR & PM:** No don’t use it it’s so bad **What problems is Experity EMR & PM solving and how is that benefiting you?** Nothing company switched ### 8. Lackluster MR system for urgent cares **Rating:** 1.0/5.0 stars **Reviewed by:** elizabeth d. | Clinical Program Manager, Medical Practice, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2018 **What do you like best about Experity EMR & PM?** The documentation is broken down by tabs to make it fairly simple to know where and how to document. **What do you dislike about Experity EMR & PM?** This software has come a long way but still leaves much to be desired. **What problems is Experity EMR & PM solving and how is that benefiting you?** Medical record documentation, the only benefit is it’s electronic versus paper. ### 9. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about Experity EMR & PM?** Great software! Very easy to use, would reccomend **What do you dislike about Experity EMR & PM?** Nothing at all, it’s great, enjoy using it! **What problems is Experity EMR & PM solving and how is that benefiting you?** Sometimes RTE doesn’t work. That’s really all I’ve experienced. ### 10. Needs work **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about Experity EMR & PM?** Not user friendly at all! It is made for iPad.. **What do you dislike about Experity EMR & PM?** Everything is hard to figure out. Instant message is everything but. The labs don't always save when ordering. You can't move between screens without everything resstting **Recommendations to others considering Experity EMR & PM:** Make sure everyone has a ipad **What problems is Experity EMR & PM solving and how is that benefiting you?** Not very user friendly ### 11. DocuTap **Rating:** 3.0/5.0 stars **Reviewed by:** Ashley L. | Front Office Assistant, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2017 **What do you like best about Experity EMR & PM?** Easy to search for a patient and to scan documents **What do you dislike about Experity EMR & PM?** It constantly freezes and hard it to navigate **Recommendations to others considering Experity EMR & PM:** None **What problems is Experity EMR & PM solving and how is that benefiting you?** Keeping patient information organized - [View Experity EMR & PM pricing details and edition comparison](https://www.g2.com/products/experity-emr-pm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-08+07%3A02%3A06+-0500&secure%5Bsession_id%5D=068cd083-369d-4094-8768-67103d0eeffb&secure%5Btoken%5D=1d10bb94368bcc09f76f944766cd3c04fe7cef7ce883d6febd18c6d84aa4824c&format=llm_user) ## Experity EMR & PM Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Agentic AI - EHR** - Autonomous Task Execution ## Top Experity EMR & PM Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.6/5.0 (352 reviews)