Best Cloud PBX Platforms Software - Page 9

LexTone

Lightspeed Voice

Lightspeed Voice is a cloud-based business communications platform built to help organizations connect with customers, simplify daily workflows, and get more value from every conversation. The platform combines business phone service, advanced call management, integrations, analytics, mobile and desktop communication, and AI-powered conversation intelligence in one connected system. Designed for businesses that depend on the phone as a critical part of their customer experience, Lightspeed Voice gives teams the tools to communicate from anywhere while providing managers with greater visibility into calls, performance, and customer interactions. Complete Business Phone System Lightspeed Voice provides a full-featured cloud phone system designed to support organizations of all sizes, from individual offices to multi-location businesses. Users can make and receive calls through desk phones, computers, and mobile devices while maintaining their business identity and extension. The platform includes features such as call routing, auto attendants, extension management, call queues, voicemail, call recording, conferencing, business texting, presence, call forwarding, and other tools that help businesses manage communications efficiently. Administrators can manage users, phone numbers, call flows, devices, permissions, and other system settings through the Lightspeed Voice dashboard, giving businesses centralized control over their communications environment. Work From Anywhere with Orbit Lightspeed Voice extends beyond the desk phone with Orbit, its desktop communications application, and LS Orbit for mobile devices. Orbit allows users to make and receive business calls from their computer while staying connected to their Lightspeed Voice extension. LS Orbit brings the same flexibility to mobile devices, allowing employees to communicate using their business phone system while working remotely, traveling, or moving between locations. This gives teams more flexibility without requiring employees to use personal phone numbers for business conversations. AI-Powered Conversation Intelligence with NOVA NOVA brings artificial intelligence directly into the Lightspeed Voice platform, turning business calls into useful information teams can review, search, and act on. NOVA can automatically transcribe calls, generate concise call summaries, analyze sentiment, identify important information, and make conversations easier to review without listening to an entire recording. Features include: * Call transcription * Smart call summaries * Sentiment analysis * PII redaction * Information extraction * Ask NOVA for questions about call content * Searchable conversation insights These capabilities help users quickly understand what happened during a call, identify important details, and spend less time reviewing recordings or manually documenting conversations. NOVA Pro NOVA Pro expands Lightspeed Voice's AI capabilities with additional tools designed to help businesses evaluate conversations, automate follow-up, and turn call data into actionable insights. NOVA Pro capabilities include Success Score, Call Queries, automated follow-up assistance, Custom Summaries, Sentiment Alerts, Automated Reports, and other advanced AI tools. Success Score helps organizations evaluate calls against criteria that matter to their business. Call Queries allow teams to identify specific information or behaviors within conversations. Automated reporting and alerts help surface important trends without requiring managers to review calls individually. Together, NOVA and NOVA Pro help transform phone conversations from isolated interactions into structured business intelligence. Integrations That Connect Calls to Business Workflows Lightspeed Voice integrates with many of the platforms businesses already use to manage customers, prospects, policies, sales activity, and internal workflows. Integrations can connect communications with CRM, agency management, and business management systems, reducing manual data entry and giving users relevant customer information while they communicate. Supported integrations include platforms such as Applied Epic, AMS360, AgencyZoom, Momentum, HawkSoft, QQCatalyst, Salesforce, HubSpot, Wealthbox, Acumatica, InsuredMine, ClientCircle, and others. Depending on the integration, users can access capabilities such as screen pops, click-to-call, contact matching, call activity tracking, and other workflow enhancements. These connections allow employees to spend less time switching between systems and more time focused on the customer. Call Reporting and Visibility Lightspeed Voice provides reporting and analytics tools that help organizations understand how their phone system is being used. Managers can review call activity, recordings, user performance, call volumes, and other communication data through the Lightspeed Voice dashboard. This visibility can help businesses identify trends, improve staffing decisions, evaluate customer interactions, and understand how effectively calls are being handled. When combined with NOVA and NOVA Pro, traditional call reporting becomes even more valuable by adding context about what was actually discussed during conversations. Built for Customer-Focused Teams Lightspeed Voice is especially valuable for organizations where phone conversations are an important part of sales, service, support, and customer retention. Rather than operating as a standalone phone system, Lightspeed Voice is designed to become part of the organization's broader workflow. Calls can connect with existing business applications, conversations can become searchable data, and employees can communicate across desk phones, computers, and mobile devices through the same platform. The result is a communication system that helps businesses stay connected, work more efficiently, and gain greater insight into every customer conversation. Lightspeed Voice combines cloud communications, mobility, integrations, analytics, and AI-powered conversation intelligence in one platform, giving businesses the tools to communicate effectively today while building a smarter communications workflow for the future.

Limofon

Lingo

Lingo is a provider of phone services for home and small businesses in the U.S.

Average Rating: 4.0/5.0

Total Reviews: 1

MCUBE

Microtalk Europe Limited

Microtalk: Your Global Voice & Messaging Partner. Since 2004, Microtalk has been empowering our customers and partners with a Unified Communications portfolio comprising: UCaaS & CPaaS A2P/ P2P SMS Cloud Phone PBX Voice Termination Virtual DID Numbers (mobile, premium & geographic). UK 5G Mobile MVNO Contact Centre Solutions Bespoke mobile Apps We are headquartered in London, UK, with our presence also in the USA, India, and the Philippines. As an SMS and Communications provider, Microtalk helps enterprises, partners, and aggregators deliver high-volume, time-critical messaging for marketing, authentication (OTP), and customer engagement, backed by direct operator connectivity globally. Trusted by thousands of businesses worldwide, Microtalk combines global reach with local expertise to help you grow and connect. Scale Your Communications Worldwide! Our CPaaS platform enables you to have an end-to-end communication system utilising our key products, plus onboarding, CRM, communications, billing, and integrated payments from a customised white labelled system tailored to your specifications. Talk to us for a demo!

MiVoice MX-ONE

Multi-Tenant PBX Software

Vindaloo Softtech introduces ‘PepperPBX’, a secure, cloud-based PBX software that offers impeccable VoIP calling with high roaming capabilities to manage thousands of users simultaneously. It is a feature-packed, multi-domain, ready-to-deploy solution. Get the benefits of advanced call routing, IVR menus, multi-factor authentication, easy integration, and more. With a smart dashboard and no hidden charges, it offers efficiency, scalability, and cost-effectiveness.

NEC Corporation of America

Backed by over 120 years of innovation and experience, NEC knows what it takes to change and stay ahead of technology's continuous evolution. It is our capability to leverage decades of award-winning technologies and research that has enabled NEC to remain an ICT leader and through problem resolution to bring new value to people, organizations and society as a whole.

NEWT Managed PBX

NFON Cloud Telephony

NFON Cloud Telephony is a cloud-based communication service that delivers business telephony through the internet instead of relying on traditional, hardware-bound phone systems. As part of the broader unified communications category, it enables organizations to make, receive, and manage calls seamlessly across devices and locations. By shifting telephony into the cloud, NFON helps businesses reduce reliance on costly infrastructure while ensuring flexibility for modern, hybrid workplaces. Benefits and Features NFON Cloud Telephony is designed with scalability and ease of use in mind. Its features and benefits include: - Cloud-hosted PBX: Advanced telephony functions such as call forwarding, voicemail, call queues, and conferencing delivered entirely online. - Device independence: Employees can use the same number and inbox across desk phones, mobiles, and desktop applications. - Scalable subscriptions: User accounts and lines can be added or removed as business needs evolve, avoiding upfront hardware costs. - Centralised management: A web-based portal gives administrators full visibility and control over call settings, permissions, and configurations. - Security and compliance: Built with GDPR compliance and geo-redundant infrastructure to ensure reliability and data protection. - International availability: A single solution that works across multiple countries, supporting global operations. Best Practices in the Industry NFON Cloud Telephony aligns with industry best practices in modern communication: - Flexibility for hybrid work: Supporting a distributed workforce with consistent communication tools across locations. - Integration with business applications: Linking telephony with tools such as CRM systems or collaboration platforms to improve workflows and customer engagement. - Focus on security and compliance: Meeting strict European standards to safeguard sensitive business data. - High availability: Using redundant infrastructure to guarantee uptime and dependable service. - Cost transparency: Moving from capital expenditures on hardware to predictable, subscription-based models.

Ninja Number

Nonius Voice

Numeración telefónica

OnRelay