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Best Enterprise Cloud Directory Services

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Cloud Directory Services category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Cloud Directory Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Cloud Directory Services category.

In addition to qualifying for inclusion in the Cloud Directory Services category, to qualify for inclusion in the Enterprise Business Cloud Directory Services category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Enterprise Cloud Directory Services Available

(793)4.5 out of 5
4th Easiest To Use in Cloud Directory Services software
View top Consulting Services for Microsoft Entra ID
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Entra ID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    75
    Security
    68
    Identity Management
    54
    Single Sign-On
    48
    SSO (Single Sign-On)
    41
    Cons
    Expensive
    31
    Cost
    19
    Integration Issues
    19
    Missing Features
    17
    Complexity
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Entra ID features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    On-premise identity repositories supported
    Average: 8.7
    9.0
    Role Management
    Average: 8.8
    8.6
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,090,087 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Enterprise
  • 38% Mid-Market
Microsoft Entra ID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
75
Security
68
Identity Management
54
Single Sign-On
48
SSO (Single Sign-On)
41
Cons
Expensive
31
Cost
19
Integration Issues
19
Missing Features
17
Complexity
15
Microsoft Entra ID features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.7
On-premise identity repositories supported
Average: 8.7
9.0
Role Management
Average: 8.8
8.6
Partner Access
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,090,087 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
(3,735)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Cloud Directory Services software
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Entry Level Price:$3.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JumpCloud is a platform that centralizes identity and device management, supports Windows, macOS, and Linux, and integrates with Google Workspace and Microsoft 365.
    • Users frequently mention the ease of managing users and devices from a single platform, the streamlined integration with other applications, and the time-saving automation of tedious tasks.
    • Users reported issues with the user interface freezing up when too many windows are open, the intimidating initial setup of automation, and the lack of certain features such as identity governance and advanced reporting options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • JumpCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    899
    Device Management
    703
    Security
    524
    Integrations
    522
    User Management
    449
    Cons
    Missing Features
    356
    Improvement Needed
    284
    Limited Features
    228
    UX Improvement
    158
    Limitations
    155
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • JumpCloud features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    On-premise identity repositories supported
    Average: 8.7
    8.8
    Role Management
    Average: 8.8
    8.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Louisville, CO
    Twitter
    @JumpCloud
    36,615 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JumpCloud is a platform that centralizes identity and device management, supports Windows, macOS, and Linux, and integrates with Google Workspace and Microsoft 365.
  • Users frequently mention the ease of managing users and devices from a single platform, the streamlined integration with other applications, and the time-saving automation of tedious tasks.
  • Users reported issues with the user interface freezing up when too many windows are open, the intimidating initial setup of automation, and the lack of certain features such as identity governance and advanced reporting options.
JumpCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
899
Device Management
703
Security
524
Integrations
522
User Management
449
Cons
Missing Features
356
Improvement Needed
284
Limited Features
228
UX Improvement
158
Limitations
155
JumpCloud features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
On-premise identity repositories supported
Average: 8.7
8.8
Role Management
Average: 8.8
8.3
Partner Access
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Louisville, CO
Twitter
@JumpCloud
36,615 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®

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(1,036)4.5 out of 5
3rd Easiest To Use in Cloud Directory Services software
View top Consulting Services for Okta
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Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta t

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 53% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Okta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Security
    129
    Single Sign-On
    99
    Easy Access
    97
    Authentication
    94
    Cons
    Authentication Issues
    65
    Login Issues
    44
    Frequent Authentication
    30
    Complex Setup
    27
    Expensive
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Okta features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    On-premise identity repositories supported
    Average: 8.7
    9.3
    Role Management
    Average: 8.8
    9.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Okta
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @okta
    42,499 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,682 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta t

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 53% Mid-Market
  • 40% Enterprise
Okta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Security
129
Single Sign-On
99
Easy Access
97
Authentication
94
Cons
Authentication Issues
65
Login Issues
44
Frequent Authentication
30
Complex Setup
27
Expensive
27
Okta features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
On-premise identity repositories supported
Average: 8.7
9.3
Role Management
Average: 8.8
9.3
Partner Access
Average: 8.6
Seller Details
Seller
Okta
Company Website
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@okta
42,499 Twitter followers
LinkedIn® Page
www.linkedin.com
6,682 employees on LinkedIn®
(127)4.5 out of 5
8th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:Starting at $2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 49% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CyberArk Workforce Identity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Access Management
    6
    Intuitive
    6
    Customer Support
    5
    Access Control
    4
    Cons
    Missing Features
    4
    Integration Issues
    2
    Lack of Automation
    2
    Lack of Features
    2
    Browser Extension Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CyberArk Workforce Identity features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CyberArk
    Year Founded
    1999
    HQ Location
    Newton, MA
    Twitter
    @CyberArk
    17,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,948 employees on LinkedIn®
    Ownership
    NASDAQ:CYBR
Product Description
How are these determined?Information
This description is provided by the seller.

CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 49% Enterprise
CyberArk Workforce Identity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Access Management
6
Intuitive
6
Customer Support
5
Access Control
4
Cons
Missing Features
4
Integration Issues
2
Lack of Automation
2
Lack of Features
2
Browser Extension Issues
1
CyberArk Workforce Identity features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
CyberArk
Year Founded
1999
HQ Location
Newton, MA
Twitter
@CyberArk
17,649 Twitter followers
LinkedIn® Page
www.linkedin.com
4,948 employees on LinkedIn®
Ownership
NASDAQ:CYBR
(71)3.8 out of 5
View top Consulting Services for Oracle Identity Management
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Identity Management enables organizations to effectively manage the end-to-end lifecycle of user identities across all enterprise resources, both within and beyond the firewall and into the clo

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 65% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oracle Identity Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Control
    1
    Access Management
    1
    Customer Support
    1
    Customization
    1
    Device Management
    1
    Cons
    Error Handling
    1
    Performance Issues
    1
    Poor Interface Design
    1
    Poor UI
    1
    Technical Errors
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Identity Management features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    On-premise identity repositories supported
    Average: 8.7
    8.3
    Role Management
    Average: 8.8
    7.5
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    820,945 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    197,850 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Identity Management enables organizations to effectively manage the end-to-end lifecycle of user identities across all enterprise resources, both within and beyond the firewall and into the clo

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 65% Enterprise
  • 21% Mid-Market
Oracle Identity Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Control
1
Access Management
1
Customer Support
1
Customization
1
Device Management
1
Cons
Error Handling
1
Performance Issues
1
Poor Interface Design
1
Poor UI
1
Technical Errors
1
Oracle Identity Management features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
On-premise identity repositories supported
Average: 8.7
8.3
Role Management
Average: 8.8
7.5
Partner Access
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
820,945 Twitter followers
LinkedIn® Page
www.linkedin.com
197,850 employees on LinkedIn®
Ownership
NYSE:ORCL
(76)4.5 out of 5
7th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:Starting at $595.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cyc

    Users
    No information available
    Industries
    • Government Administration
    • Computer & Network Security
    Market Segment
    • 55% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine ADManager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Integrations
    1
    Reporting
    1
    Reporting Features
    1
    User Interface
    1
    Cons
    Delays
    1
    Poor Customer Support
    1
    Poor Support Services
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine ADManager Plus features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    On-premise identity repositories supported
    Average: 8.7
    8.9
    Role Management
    Average: 8.8
    8.1
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,871 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    550 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cyc

Users
No information available
Industries
  • Government Administration
  • Computer & Network Security
Market Segment
  • 55% Mid-Market
  • 37% Enterprise
ManageEngine ADManager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Integrations
1
Reporting
1
Reporting Features
1
User Interface
1
Cons
Delays
1
Poor Customer Support
1
Poor Support Services
1
ManageEngine ADManager Plus features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
On-premise identity repositories supported
Average: 8.7
8.9
Role Management
Average: 8.8
8.1
Partner Access
Average: 8.6
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,871 Twitter followers
LinkedIn® Page
www.linkedin.com
550 employees on LinkedIn®
(288)4.4 out of 5
5th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:$6 /User /Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

    Users
    • Account Manager
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 49% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OneLogin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Single Sign-On
    10
    SSO (Single Sign-On)
    10
    Security
    6
    SSO
    6
    Cons
    Service Interruptions
    5
    Bugs
    4
    Connection Issues
    4
    Error Handling
    4
    Limited Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneLogin features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    On-premise identity repositories supported
    Average: 8.7
    8.9
    Role Management
    Average: 8.8
    8.7
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Aliso Viejo, CA
    Twitter
    @OneIdentity
    7,913 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    632 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

Users
  • Account Manager
Industries
  • Computer Software
  • Education Management
Market Segment
  • 49% Mid-Market
  • 40% Enterprise
OneLogin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Single Sign-On
10
SSO (Single Sign-On)
10
Security
6
SSO
6
Cons
Service Interruptions
5
Bugs
4
Connection Issues
4
Error Handling
4
Limited Features
3
OneLogin features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
On-premise identity repositories supported
Average: 8.7
8.9
Role Management
Average: 8.8
8.7
Partner Access
Average: 8.6
Seller Details
HQ Location
Aliso Viejo, CA
Twitter
@OneIdentity
7,913 Twitter followers
LinkedIn® Page
www.linkedin.com
632 employees on LinkedIn®