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Best Enterprise Cloud Directory Services

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Cloud Directory Services category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Cloud Directory Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Cloud Directory Services category.

In addition to qualifying for inclusion in the Cloud Directory Services category, to qualify for inclusion in the Enterprise Business Cloud Directory Services category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Enterprise Cloud Directory Services Available

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    G2 Score
Microsoft Entra ID
(889)4.5 out of 5
1st Easiest To Use in Cloud Directory Services software
View top Consulting Services for Microsoft Entra ID
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Entra ID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Security
    69
    Identity Management
    53
    Single Sign-On
    48
    SSO (Single Sign-On)
    41
    Cons
    Expensive
    32
    Cost
    20
    Integration Issues
    18
    Missing Features
    17
    Complexity
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Entra ID features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    On-premise identity repositories supported
    Average: 8.7
    9.1
    Role Management
    Average: 8.8
    8.6
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,093,068 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Mid-Market
  • 37% Enterprise
Microsoft Entra ID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Security
69
Identity Management
53
Single Sign-On
48
SSO (Single Sign-On)
41
Cons
Expensive
32
Cost
20
Integration Issues
18
Missing Features
17
Complexity
15
View All Pros and Cons
Microsoft Entra ID features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
On-premise identity repositories supported
Average: 8.7
9.1
Role Management
Average: 8.8
8.6
Partner Access
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,093,068 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
JumpCloud
(3,900)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:$3.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JumpCloud is a cloud-based platform that manages users, devices, and access across various platforms, providing a standardized login experience and centralized control for IT teams.
    • Reviewers frequently mention the platform's ease of use, its ability to provide a consistent experience across IT teams, and its automation capabilities that reduce manual effort and increase efficiency.
    • Reviewers mentioned that the platform can be complex for beginners, the pricing structure can be confusing, and the mobile application is limited with a cluttered interface and ineffective search function.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JumpCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    914
    Device Management
    712
    Integrations
    527
    Security
    527
    User Management
    456
    Cons
    Missing Features
    367
    Improvement Needed
    291
    Limited Features
    233
    Limitations
    162
    UX Improvement
    160
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JumpCloud features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    On-premise identity repositories supported
    Average: 8.7
    8.8
    Role Management
    Average: 8.8
    8.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    JumpCloud Inc.
    Company Website
    Year Founded
    2012
    HQ Location
    Louisville, CO
    Twitter
    @JumpCloud
    36,563 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JumpCloud is a cloud-based platform that manages users, devices, and access across various platforms, providing a standardized login experience and centralized control for IT teams.
  • Reviewers frequently mention the platform's ease of use, its ability to provide a consistent experience across IT teams, and its automation capabilities that reduce manual effort and increase efficiency.
  • Reviewers mentioned that the platform can be complex for beginners, the pricing structure can be confusing, and the mobile application is limited with a cluttered interface and ineffective search function.
JumpCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
914
Device Management
712
Integrations
527
Security
527
User Management
456
Cons
Missing Features
367
Improvement Needed
291
Limited Features
233
Limitations
162
UX Improvement
160
View All Pros and Cons
JumpCloud features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
On-premise identity repositories supported
Average: 8.7
8.8
Role Management
Average: 8.8
8.3
Partner Access
Average: 8.6
Seller Details
Seller
JumpCloud Inc.
Company Website
Year Founded
2012
HQ Location
Louisville, CO
Twitter
@JumpCloud
36,563 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®
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Okta
(1,164)4.5 out of 5
3rd Easiest To Use in Cloud Directory Services software
View top Consulting Services for Okta
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and dev

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Okta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Security
    130
    Single Sign-On
    102
    Easy Access
    100
    Authentication
    94
    Cons
    Authentication Issues
    66
    Login Issues
    44
    Frequent Authentication
    31
    Complex Setup
    28
    Expensive
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Okta features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    On-premise identity repositories supported
    Average: 8.7
    9.3
    Role Management
    Average: 8.8
    9.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Okta
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @okta
    42,606 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,069 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and dev

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 39% Enterprise
Okta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Security
130
Single Sign-On
102
Easy Access
100
Authentication
94
Cons
Authentication Issues
66
Login Issues
44
Frequent Authentication
31
Complex Setup
28
Expensive
27
View All Pros and Cons
Okta features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
On-premise identity repositories supported
Average: 8.7
9.3
Role Management
Average: 8.8
9.3
Partner Access
Average: 8.6
Seller Details
Seller
Okta
Company Website
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@okta
42,606 Twitter followers
LinkedIn® Page
www.linkedin.com
7,069 employees on LinkedIn®
CyberArk Workforce Identity
(127)4.5 out of 5
8th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:Starting at $2.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 49% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • CyberArk Workforce Identity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Access Management
    6
    Intuitive
    6
    Customer Support
    5
    Access Control
    4
    Cons
    Missing Features
    4
    Integration Issues
    2
    Lack of Automation
    2
    Lack of Features
    2
    Browser Extension Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • CyberArk Workforce Identity features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    CyberArk
    Year Founded
    1999
    HQ Location
    Newton, MA
    Twitter
    @CyberArk
    17,711 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,022 employees on LinkedIn®
    Ownership
    NASDAQ:CYBR
Product Description
How are these determined?Information
This description is provided by the seller.

CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 49% Enterprise
CyberArk Workforce Identity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Access Management
6
Intuitive
6
Customer Support
5
Access Control
4
Cons
Missing Features
4
Integration Issues
2
Lack of Automation
2
Lack of Features
2
Browser Extension Issues
1
View All Pros and Cons
CyberArk Workforce Identity features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
CyberArk
Year Founded
1999
HQ Location
Newton, MA
Twitter
@CyberArk
17,711 Twitter followers
LinkedIn® Page
www.linkedin.com
5,022 employees on LinkedIn®
Ownership
NASDAQ:CYBR
Oracle Identity Management
(71)3.8 out of 5
View top Consulting Services for Oracle Identity Management
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Identity Management is a comprehensive suite of identity and access management (IAM) solutions designed to help organizations manage the entire lifecycle of user identities and access privilege

    Users
    No information available
    Industries
    • Information Technology and Services
    • Telecommunications
    Market Segment
    • 65% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle Identity Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Access Control
    1
    Access Management
    1
    Customer Support
    1
    Customization
    1
    Device Management
    1
    Cons
    Error Handling
    1
    Performance Issues
    1
    Poor Interface Design
    1
    Poor UI
    1
    Technical Errors
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle Identity Management features and usability ratings that predict user satisfaction
    7.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    On-premise identity repositories supported
    Average: 8.7
    8.3
    Role Management
    Average: 8.8
    7.5
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    823,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Identity Management is a comprehensive suite of identity and access management (IAM) solutions designed to help organizations manage the entire lifecycle of user identities and access privilege

Users
No information available
Industries
  • Information Technology and Services
  • Telecommunications
Market Segment
  • 65% Enterprise
  • 21% Mid-Market
Oracle Identity Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Access Control
1
Access Management
1
Customer Support
1
Customization
1
Device Management
1
Cons
Error Handling
1
Performance Issues
1
Poor Interface Design
1
Poor UI
1
Technical Errors
1
View All Pros and Cons
Oracle Identity Management features and usability ratings that predict user satisfaction
7.0
Has the product been a good partner in doing business?
Average: 9.0
8.3
On-premise identity repositories supported
Average: 8.7
8.3
Role Management
Average: 8.8
7.5
Partner Access
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
823,838 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Ownership
NYSE:ORCL
ManageEngine ADManager Plus
(77)4.5 out of 5
5th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:Starting at $595.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cyc

    Users
    No information available
    Industries
    • Government Administration
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ManageEngine ADManager Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Integrations
    1
    Reporting
    1
    Reporting Features
    1
    User Interface
    1
    Cons
    Delays
    1
    Poor Customer Support
    1
    Poor Support Services
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ManageEngine ADManager Plus features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    On-premise identity repositories supported
    Average: 8.7
    8.9
    Role Management
    Average: 8.8
    8.1
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,993 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cyc

Users
No information available
Industries
  • Government Administration
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 36% Enterprise
ManageEngine ADManager Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Integrations
1
Reporting
1
Reporting Features
1
User Interface
1
Cons
Delays
1
Poor Customer Support
1
Poor Support Services
1
View All Pros and Cons
ManageEngine ADManager Plus features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
On-premise identity repositories supported
Average: 8.7
8.9
Role Management
Average: 8.8
8.1
Partner Access
Average: 8.6
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,993 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
OneLogin
(288)4.4 out of 5
6th Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:$6 /User /Month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

    Users
    • Account Manager
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 49% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • OneLogin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Single Sign-On
    10
    SSO (Single Sign-On)
    10
    Security
    6
    SSO
    6
    Cons
    Service Interruptions
    5
    Bugs
    4
    Connection Issues
    4
    Error Handling
    4
    Limited Features
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • OneLogin features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    On-premise identity repositories supported
    Average: 8.7
    8.9
    Role Management
    Average: 8.8
    8.7
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    One Identity
    HQ Location
    Aliso Viejo, CA
    Twitter
    @OneIdentity
    7,881 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    667 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

Users
  • Account Manager
Industries
  • Computer Software
  • Education Management
Market Segment
  • 49% Mid-Market
  • 40% Enterprise
OneLogin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Single Sign-On
10
SSO (Single Sign-On)
10
Security
6
SSO
6
Cons
Service Interruptions
5
Bugs
4
Connection Issues
4
Error Handling
4
Limited Features
3
View All Pros and Cons
OneLogin features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
On-premise identity repositories supported
Average: 8.7
8.9
Role Management
Average: 8.8
8.7
Partner Access
Average: 8.6
Seller Details
Seller
One Identity
HQ Location
Aliso Viejo, CA
Twitter
@OneIdentity
7,881 Twitter followers
LinkedIn® Page
www.linkedin.com
667 employees on LinkedIn®
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7 Listings in Enterprise Cloud Directory Services Available

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