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Best Cloud Directory Services for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Cloud Directory Services category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Cloud Directory Services to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Cloud Directory Services category.

In addition to qualifying for inclusion in the Cloud Directory Services category, to qualify for inclusion in the Small Business Cloud Directory Services category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Small Business Cloud Directory Services Available

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    G2 Score
JumpCloud
(3,793)4.5 out of 5
Optimized for quick response
2nd Easiest To Use in Cloud Directory Services software
Save to My Lists
Entry Level Price:$3.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 53% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • JumpCloud is a cloud-based platform that manages users, devices, and access across various platforms, providing a standardized login experience and centralized control for IT teams.
    • Reviewers frequently mention the platform's ease of use, its ability to provide a consistent experience across IT teams, and its automation capabilities that reduce manual effort and increase efficiency.
    • Reviewers mentioned that the platform can be complex for beginners, the pricing structure can be confusing, and the mobile application is limited with a cluttered interface and ineffective search function.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • JumpCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    913
    Device Management
    711
    Integrations
    526
    Security
    526
    User Management
    456
    Cons
    Missing Features
    367
    Improvement Needed
    291
    Limited Features
    233
    Limitations
    162
    UX Improvement
    160
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • JumpCloud features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    On-premise identity repositories supported
    Average: 8.7
    8.8
    Role Management
    Average: 8.8
    8.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    JumpCloud Inc.
    Company Website
    Year Founded
    2012
    HQ Location
    Louisville, CO
    Twitter
    @JumpCloud
    36,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    918 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 53% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • JumpCloud is a cloud-based platform that manages users, devices, and access across various platforms, providing a standardized login experience and centralized control for IT teams.
  • Reviewers frequently mention the platform's ease of use, its ability to provide a consistent experience across IT teams, and its automation capabilities that reduce manual effort and increase efficiency.
  • Reviewers mentioned that the platform can be complex for beginners, the pricing structure can be confusing, and the mobile application is limited with a cluttered interface and ineffective search function.
JumpCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
913
Device Management
711
Integrations
526
Security
526
User Management
456
Cons
Missing Features
367
Improvement Needed
291
Limited Features
233
Limitations
162
UX Improvement
160
View All Pros and Cons
JumpCloud features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
On-premise identity repositories supported
Average: 8.7
8.8
Role Management
Average: 8.8
8.3
Partner Access
Average: 8.6
Seller Details
Seller
JumpCloud Inc.
Company Website
Year Founded
2012
HQ Location
Louisville, CO
Twitter
@JumpCloud
36,571 Twitter followers
LinkedIn® Page
www.linkedin.com
918 employees on LinkedIn®
Microsoft Entra ID
(885)4.5 out of 5
1st Easiest To Use in Cloud Directory Services software
View top Consulting Services for Microsoft Entra ID
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Microsoft Entra ID Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Security
    69
    Identity Management
    53
    Single Sign-On
    48
    SSO (Single Sign-On)
    41
    Cons
    Expensive
    32
    Cost
    20
    Integration Issues
    18
    Missing Features
    17
    Complexity
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Microsoft Entra ID features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    On-premise identity repositories supported
    Average: 8.7
    9.1
    Role Management
    Average: 8.8
    8.6
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,085,372 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Mid-Market
  • 37% Enterprise
Microsoft Entra ID Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Security
69
Identity Management
53
Single Sign-On
48
SSO (Single Sign-On)
41
Cons
Expensive
32
Cost
20
Integration Issues
18
Missing Features
17
Complexity
15
View All Pros and Cons
Microsoft Entra ID features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
On-premise identity repositories supported
Average: 8.7
9.1
Role Management
Average: 8.8
8.6
Partner Access
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,085,372 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
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Okta
(1,164)4.5 out of 5
3rd Easiest To Use in Cloud Directory Services software
View top Consulting Services for Okta
Save to My Lists
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and dev

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Okta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    179
    Security
    132
    Single Sign-On
    104
    Easy Access
    101
    Authentication
    96
    Cons
    Authentication Issues
    66
    Login Issues
    44
    Frequent Authentication
    31
    Complex Setup
    29
    Expensive
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Okta features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    On-premise identity repositories supported
    Average: 8.7
    9.3
    Role Management
    Average: 8.8
    9.3
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Okta
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @okta
    42,568 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,069 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Okta, Inc. is The World’s Identity Company™. We secure AI, machine, and human identity so everyone is free to safely use any technology. Our customer and workforce solutions empower businesses and dev

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 39% Enterprise
Okta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
179
Security
132
Single Sign-On
104
Easy Access
101
Authentication
96
Cons
Authentication Issues
66
Login Issues
44
Frequent Authentication
31
Complex Setup
29
Expensive
29
View All Pros and Cons
Okta features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
On-premise identity repositories supported
Average: 8.7
9.3
Role Management
Average: 8.8
9.3
Partner Access
Average: 8.6
Seller Details
Seller
Okta
Company Website
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@okta
42,568 Twitter followers
LinkedIn® Page
www.linkedin.com
7,069 employees on LinkedIn®
Managed Microsoft AD
(29)4.4 out of 5
9th Easiest To Use in Cloud Directory Services software
View top Consulting Services for Managed Microsoft AD
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Use a highly available, hardened service running actual Microsoft® Active Directory (AD).

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Managed Microsoft AD features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.6
    On-premise identity repositories supported
    Average: 8.7
    8.7
    Role Management
    Average: 8.8
    7.9
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,652,748 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Use a highly available, hardened service running actual Microsoft® Active Directory (AD).

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 38% Mid-Market
Managed Microsoft AD features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
7.6
On-premise identity repositories supported
Average: 8.7
8.7
Role Management
Average: 8.8
7.9
Partner Access
Average: 8.6
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,652,748 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
Rippling IT
(1,337)4.7 out of 5
4th Easiest To Use in Cloud Directory Services software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to

    Users
    • Software Engineer
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rippling IT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    859
    Intuitive
    595
    Simple
    526
    Easy Access
    474
    User Interface
    462
    Cons
    Missing Features
    221
    Limited Features
    147
    Improvement Needed
    125
    Not User-Friendly
    114
    Learning Curve
    109
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rippling IT features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    On-premise identity repositories supported
    Average: 8.7
    9.2
    Role Management
    Average: 8.8
    9.2
    Partner Access
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rippling
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @Rippling
    11,776 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,473 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to

Users
  • Software Engineer
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Mid-Market
  • 28% Small-Business
Rippling IT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
859
Intuitive
595
Simple
526
Easy Access
474
User Interface
462
Cons
Missing Features
221
Limited Features
147
Improvement Needed
125
Not User-Friendly
114
Learning Curve
109
View All Pros and Cons
Rippling IT features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
On-premise identity repositories supported
Average: 8.7
9.2
Role Management
Average: 8.8
9.2
Partner Access
Average: 8.6
Seller Details
Seller
Rippling
Company Website
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@Rippling
11,776 Twitter followers
LinkedIn® Page
www.linkedin.com
6,473 employees on LinkedIn®
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Small Business
Mid Market
Enterprise
Avg. Customer Review
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Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

5 Listings in Small Business Cloud Directory Services Available

  • Sort By:
    G2 Score

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