Top Free Cloud Communication Platforms

Check out our list of free Cloud Communication Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Cloud Communication Platforms to ensure you get the right product.

Results: 27
(391)4.5 out of 5
Optimized for quick response

Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly program voice and SMS capabilities into their applications. With direct relationships with over 1600 carrier networks globally, connectivity in 195 countries and pay-as-you-go pricing, Plivo enables easy and cost-effective global communications. Start for free. Deploy within hours.

DA
Their API is very easy to use; Good documentation and sample code. Easy to use console with searchable access to their logs. Pay-for-use billing;... Read review
AT
Plivo allows us to message customers and it works a good bit of the time which is enough for us. We use it as our fall back messaging gateway. Read review
(329)4.5 out of 5

Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.

Oscar C.
OC
Twilio has a rich API and fully documented. In a few steps, you can make a professional voice or text communication solution. Otherwise,... Read review
AM
We love the price, the ability to have multiple phone numbers to track our advertising is simply invaluable. Twilio is simply the best tool we have... Read review
(180)4.6 out of 5
Optimized for quick response
Entry Level Price:Free (per message)

Bandwidth's solutions are shaping the way we connect where we live, work and play -- with APIs that allow users to easily embed voice calling & text messaging into software and apps. Bandwidth is a communications platform as a service (CPaaS) company, offering a full suite of voice and messaging APIs, all built atop the company’s own carrier-grade VoIP network, purpose-built with business-grade quality and deliverability in mind. We can help give your app a voice in a matter of minutes,

Mike M.
MM
The online portal. We use this portal on a dally basis to submit port requests, purchase numbers, and make other configuration adjustments. Read review
CB
The Portal is nice way to navigate and find what we are looking for Read review
(123)4.3 out of 5
Optimized for quick response

"Whether digital native or plotting a pain-free path to the cloud, businesses can achieve instant global scale for their communications with our enterprise-grade worldwide voice and messaging network. Our compliant, elastic SIP trunking services and phone numbers deliver fully localized presence on a global scale, on demand, across 93% of the world's economy. It's why we're the voice infrastructure partner of choice for the majority of Leaders in Gartner's Magic Quadrants for UCaaS and CCaaS.

AC
Good customer services. user friendly interface. wide range of DIDs. very stable lines.providing clean numbers (spam free). great account manager Read review
PM
1. Ease of use of Voxbone Portal. 2. Long term relationship with Voxbone (we have started in 2008...) 3. First mover on the market in the year... Read review
(99)4.8 out of 5
Optimized for quick response

Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our simple Mission Control portal and API mean you can integrate voice, messaging, fax, wireless, video, and more into your applications with ease. Every Telnyx customer has access to 24/7 in-house engineering support, as well as complimentary services like configuration management, enterprise-level security, and fraud detection.

Andrew A.
AA
The pricing is very good, perhaps the best availble on the market for our use case. Read review
Steve T.
ST
Customer service is the greatest. We have received service well beyond what our small account merits. Read review
(90)4.7 out of 5

Zipwhip provides Texting for Business to help companies of all sizes engage with their customers faster and more effectively. With Zipwhip, a business can text (SMS) enable their existing landline, VoIP or toll-free number and text customers using convenient desktop, web and mobile apps. Additionally, Zipwhip's texting solution integrates with many of the top software applications, making it easy to add texting to existing workflows.

Alejandro D.
AD
Zipwhip's price is very low compared to the competition. Additionally, the ability to connect with their API allows customizing the experience. Read review
Jonah B.
JB
I love the ability to blast out messages to large spreadsheets of contacts at once instead of individual messages which takes a lot of time. I am... Read review
(1,105)4.6 out of 5
Optimized for quick response

Podium is redefining the way customers interact with local businesses. From collecting reviews on the sites that matter most, text-enabling your website with Webchat, collecting payment via text, gathering private feedback after an experience to managing all your customer messages from one central dashboard with Inbox, Podium is the answer. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and team at every customer touchpoint

AA
I love that the App is very similar to the PC version. Read review
UA
We really enjoyed the review automations! We seemed to get a decent amount of reviews when we sent those out and it was incredibly easy to do. Need... Read review
(46)4.4 out of 5

MessageBird is a communications platform-as-a-service (CPaaS) company. At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on MessageBird to solve their communication challenges. Our

RL
Cheap rates and fast delivery of messages. Read review
UN
It's very intuitive and the dashboard is easy to use and navigate. Read review
(72)4.8 out of 5

CometChat is a robust Chat API & In-App Messaging SDK for Mobile & Web Apps. It readily integrates with over 92+ platforms and comes with inbuilt monetisation, moderation, collaboration and administration tools. CometChat also comes with a Chat UI kit with a fully customisable source code. Having over 50,000+ user, CometChat's top use cases come from dating, healthcare, e-commerce, fin-tech, banking, e-learning, gaming, social media, and community, enterprise messaging and more. CometCh

HB
Constant product updates bringing in great features Read review
(22)4.4 out of 5
Optimized for quick response

Sinch delivers 110 billion engagements a year and our communication platform reaches every mobile phone on the planet -  in seconds or less. We're proud to work with some of the world's largest and most demanding enterprises including the 8 of the 10 largest U.S. tech companies. Our suite of products and solutions enables you to get closer to your customers. Whether you're a retail company or a mobile operator, a developer or a marketer, a mobile marketing novice or expert – Sinch can help yo

Muhammad F.
MF
How Sinch representatives understand your requirements and issues and provide you solutions that work. Also I must mention that they're very... Read review
James ("J.") N.
JN
The Team was great as we were getting our account set up. Provide timely updates as carriers were reviewing our application. Additionally,... Read review
(12)3.8 out of 5

Empowering developers, businesses, and startups with easy-to-integrate communication APIs, MSG91 focuses on innovation and ease-of-use by constantly upgrading services and features to our core offerings that include SMS, Email, Voice, WhatsApp APIs, and a dedicated SendOTP platform for 2-factor authentication. We have the perfect tool you require to make your business communication effective, secure & reliable. Guaranteed delivery Real-time analytics Easy-to-integrate communication APIs A

JW
It has amazing functionality, service is very good and many supportive API help! Read review
Shivam M.
SM
Cheap Price was the only good thing which attracted me to buy their service. And earlier I was able to contact the team regarding some hands-on... Read review
(7)4.6 out of 5
Entry Level Price:$5.95

SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery and a wide range of other use cases, all within an easy-to-use web dashboard and mobile app. There's no hardware to install or configure - everything you need is included in your SendHub account.

Sonaj G.
SG
Its is good for small business to manage their communications it fully pbx hosted so we dont need to install another software and set other things.... Read review
Melinda M.
MM
SendHub makes it easy for your business partners to contact you (and vice versa) via text messages vs. phone calls or emails. Texts are sent and... Read review
(7)4.9 out of 5
Entry Level Price:$17.5 5000

ClearoutPhone will help you to understand whether the given phone number is valid or not and return with carrier type, line type,location details etc. We validate phone number across the globe with a multi-level process that covers validation via International telecom authority, multiple carrier lines, and 3rd party validation, we ensure the highest level of accuracy achievable for each number.On successful signup, you will be assigned with 100 credits which can be used for either instant or bul

UL
The app is very simple and self-explanatory to use. Support is awesome. Read review
Sourav S.
SS
Compatibility with Hubspot and Zapier to validate before the contacts are added to our CRM. Their support is great and available throughout the... Read review
(22)4.5 out of 5

Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiq’s Conversational Engagement Platform, companies can easily orchestrate commerce and service conversations involving both bots and humans. We think businesses should engage with their customers in the same ways people communicate with their friends. When customers can reach you how they want to reach you, when they want

AI
The support from the team was superb. They were always hyper-responsive. Read review
(6)4.4 out of 5

ClickSend helps businesses communicate with their customers and staff like never before in the moments that matter on the channels, they use every day. ClickSend powers billions of messages worldwide and offers a full suite of communications products from SMS and rich messaging to letters and fax all done via online dashboard or API. ClickSend is Business Communication. Solved.

Ramón C.
RC
We decided to start using ClickSend for 2 main reasons. The first one ClickSend is a pretty easy platform to send SMS you just sign up import your... Read review
(2)4.5 out of 5
Entry Level Price:$0

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different

Anjula H.
AH
ShoutOut provides a vast range of utilities to engage with your customers. The options at disposes to engage with your customer is the biggest... Read review
UI
Shoutout is our go to software for sending out SMS to our customers. Using outlook for sending reminders to our customers was a burden but this... Read review
0 ratings
Entry Level Price:free for 4 months

ApiRTC is a library that allows a developer to easily integrate real-time communications (chat, audio, video). The API keys allow them to develop solutions for web or mobile applications. This technology: WebRTC is used with encrypted media streams and exchanged peer-to-peer when possible. Otherwise, a relay is set up (TURN server) when necessary. ApiRTC is the center of our platform which manages all the establishments that are connected. For example; the connection of users, the presence of u

0 ratings

Celitech is the world's 1st digital-only cellular data platform enabling online businesses to better engage with their local and global customers using wireless connectivity. We offer a programmable eSIM API to a wide variety of web and mobile apps to enable bundling of cellular data with other online services. Named twice as "Wireless Broadband Solution of the Year", Celitech's proprietary Bee API provides wireless data via Tier 1 networks in the US and around the world including AT&T, Voda

Synumatic empowers your users to work collaboratively within your app - improving workflows, transparency, and communication. To learn more please visit us at www.synumatic.com

(22)4.2 out of 5

Dolby.io is the cloud-based audio, voice, and video API platform used to transform media and communication apps. Incorporate life like HD audio and video into applications to keep user communication 'in-flow' and provide a premium user experience. With a few lines of code, the Enhance API lets you improve speech leveling, noise reduction, loudness correction and speech isolation in your media. The Analyze API removes the time consuming, manual and costly process of processing audio, by giving au

Suresh K.
SK
No need to dial in...It connects you automatically...Also I still have not found a conference bridge that can connect USA, UK, India, South Africa... Read review
0 ratings

EnableX is a communication platform for embedding video/voice calls and messaging into any apps and sites. Built on a carrier-grade platform, it offers developers with all the necessary toolkits to develop engaging communication experience from one-to-one chats to large-scale broadcast/Webinar.

0 ratings

IMIconnect is an Enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, and automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows you to build and la

0 ratings

We enable companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions – leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through easy-to-use CPaaS (Communications Platform as a Service) that works seamlessly with your existing business solutions. Atmosphere® Voice- delivers secure, reliable, and flexible global voice connectivity for business phone service and automated interactions. Atm

0 ratings

MessageMedia offers customers access to its intelligent SMS gateway. Users can connect to MessageMedia's gateway through user-friendly email-to-SMS and web interface products or our powerful REST API. Users can send singular or batch/bulk messages, schedule one-time and recurring messages, and even send text-to-voice messages. Our service integrates with many third party software products, including popular CRM and ERP systems. We support sending to virtually any country in the world and pri

0 ratings

PaaSoo is an international IT and telecommunications company. PaaSoo provide Global SMS and Voice services to enterprises through Internet cloud computing.Services include SMS API , Voice API, Phone number format API and SMS sengding tool.

(1)0.0 out of 5

Connect your business to the world with Restcomm Programmable Voice and SMS. Programmable Voice: Build voice applications for any app, website or voice-based communications system with the help of our powerful drag and drop Visual Designer or robust Voice APIs. Programmable SMS: Get a complete toolkit that includes powerful APIs and our easy to use Visual Designer. Programmatically send and receive SMS globally for your messaging communications. Message Exchange: SMS enable your Unified Commun

AT
The flexibility of the platform. The ability to write custom call flow logic against solid voice/sms API's opens the doors to building a plethera... Read review

TeleSign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging your business to the complex world of global telecommunications.

SP
This is a messaging system which has its own security system within the messaging system in which any organization can use. Read review

Top 10 Free Cloud Communication Platforms in 2021

  • Plivo
  • Twilio
  • Bandwidth
  • Voxbone, now part of Bandwidth
  • Telnyx

Learn More About Cloud Communication Platforms

What are Cloud Communication Platforms?

Cloud communications platforms give businesses and developers the framework they need to add voice, calling, and messaging features to their applications via prebuilt application programming interfaces (APIs). Cloud communication refers to online voice and text communications hosted by third party providers. With cloud communication platforms, developers can implement cloud communication functionality for their applications with prebuilt tools rather than developing their own from scratch. This speeds up the development process.

Cloud communication platforms allow developers to customize APIs to control how their products interact with voice, video, SMS, MMS and verification features. Cloud communication platforms let users customize and control their interface with ease. They also have the added benefit of better security compared to communication functionalities built from scratch. The combination of cloud communications platforms’ ease of use, customization, and security make them essential products for developers implementing mobile communication features in their company’s software.

Key Benefits of Cloud Communication Platforms

  • Saves developers’ time and resources
  • Easy to implement in an organization
  • Ability to customize interface
  • Better security thanks to the cloud

Why Use Cloud Communication Platforms?

Streamlined implementation — Cloud communication platforms offer developers entirely prebuilt, customizable tool kits. As a result, teams can accomplish cloud communication goals without spending extra time and resources to develop these features from scratch. Cloud communication platforms’ APIs streamline the implementation process for cloud communication features during application development.

Customization — Cloud communication platforms ensure developers avoid the pitfalls of building cloud communication features from scratch, while enabling users to control and customize the platform to suit their needs. Cloud communication platforms’ customizable APIs give development teams the same flexibility they could find with an in-house solution while saving users effort and resources. This customization is one of cloud communication platforms’ key benefits — the variety of use cases is endless.

Security — Developers building their own cloud communication solutions face many security vulnerabilities, as a result, they often pour extra resources into ensuring their security. Developers can rest easy with the implementation of cloud communication platforms that are already verified as secure.

Who Uses Cloud Communication Platforms?

One of the great things about cloud communication platforms is its variety of use cases. Application developers for all different realms can use cloud communication platforms to build communication features that suit their company’s needs. Below are some common use cases of cloud communication software.

Contact centers — Companies can unify and manage their contact center communications via custom built solutions through cloud communication platforms. Developers can integrate voice features directly into their company’s existing application so customer service agents have real-time visibility and context for issues. Call flows can also be optimized and streamlined.

In-app customer support — Application development teams benefit from the ability to implement in-app customer support using cloud communication platforms’ SMS integration features. Companies improve the customer experience by giving consumers a direct line to support without leaving the app.

Appointment confirmation — In the health care sector, developers use cloud communication platforms to schedule automated SMS appointment reminders to reduce missed appointments and optimize scheduling. Companies can even use two-way SMS so customers can confirm or deny appointments with ease.

Cloud Communication Platforms Features

Voice and SMS integration— Cloud communication platforms enable developers to integrate voice and SMS capabilities within their Voice over Internet Protocol (VoIP) enabled applications. Many cloud communication platforms offer voice and SMS integration that is “platform-agnostic" — meaning the functionality is usable regardless of the development platform.

Programmable APIs — Developers benefit from cloud communication platforms’ prebuilt and customizable APIs. These predefined functions and features streamline cloud communication implementation, while giving developers the flexibility to curate communication features that best suit their applications.

Implementation guides — Many cloud communication platforms offer guides and tutorials so users can understand the full scope of the software. These guides streamline cloud communication implementations and provide a solid starting point for developers who haven’t worked with cloud communication functionality.

Support — Developers using cloud communication platforms can run into trouble, even with detailed guides. Luckily, most cloud communication platforms offer full support via various contact channels so developers can have questions answered and issues resolved quickly.

Multi-factor authentication — Developers can use cloud communication platforms’ APIs to implement two-factor and multi-factor authentication for any communications performed by their applications.This functionality secures company and user data.