Top Free Communication Platform as a Service (cPaaS) Platforms
Check out our list of free Communication Platform as a Service (cPaaS) Platforms. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.
View Free Communication Platform as a Service (cPaaS) Platforms
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
56 Communication Platform as a Service (CPaaS) Products Available
Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T
Users
CEO
Software Engineer
Industries
Computer Software
Information Technology and Services
Market Segment
78% Small-Business
17% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
User Satisfaction
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. T
Users
CEO
Software Engineer
Industries
Computer Software
Information Technology and Services
Market Segment
78% Small-Business
17% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
Plivo is an API-driven platform that supports messaging and voice services in multiple countries, with a focus on scalability and global coverage.
Reviewers appreciate Plivo's competitive pricing, ease of implementation and integration, high reliability, and excellent customer support, as well as its ability to support high-volume messaging with minimal infrastructure requirements.
Reviewers experienced issues with Plivo's inconsistent performance, poor communication skills from the support team, sudden price changes, lack of advanced analytics and intuitive interface, and limited support for country-specific messaging regulations.
Plivo features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a
Users
Senior Software Engineer
Software Engineer
Industries
Computer Software
Information Technology and Services
Market Segment
48% Small-Business
32% Mid-Market
User Satisfaction
Twilio features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
7.1
Professional Support
Average: 8.5
8.3
Communication Varieties
Average: 8.3
What G2 Users Think
NR
What I like about Twilio is its user-friendly system—the API alone is straightforward, and integration with communication systems is super easy.... Read review
AR
If it worked, I'm sure it would be great. Read review
Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a
Users
Senior Software Engineer
Software Engineer
Industries
Computer Software
Information Technology and Services
Market Segment
48% Small-Business
32% Mid-Market
Twilio features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
7.1
Professional Support
Average: 8.5
8.3
Communication Varieties
Average: 8.3
NR
What I like about Twilio is its user-friendly system—the API alone is straightforward, and integration with communication systems is super easy.... Read review
AR
If it worked, I'm sure it would be great. Read review
Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice
Users
CEO
Owner
Industries
Telecommunications
Information Technology and Services
Market Segment
81% Small-Business
16% Mid-Market
User Satisfaction
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.3
What G2 Users Think
JH
Really good value services. I'm pairing a SIP trunk with Unifi Talk and have been really impressed by the cost and simplicity of set up.
I've... Read review
K
I appreciate Telnyx CPaaS for being the only provider offering Swedish numbers with both voice and texting capabilities, all in one package, which... Read review
Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Our Mission Control portal and API mean you can easily integrate voice
Users
CEO
Owner
Industries
Telecommunications
Information Technology and Services
Market Segment
81% Small-Business
16% Mid-Market
Telnyx CPaaS features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.3
JH
Really good value services. I'm pairing a SIP trunk with Unifi Talk and have been really impressed by the cost and simplicity of set up.
I've... Read review
K
I appreciate Telnyx CPaaS for being the only provider offering Swedish numbers with both voice and texting capabilities, all in one package, which... Read review
With Bandwidth, enterprises deliver exceptional communication experiences everywhere.
We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O
Users
CEO
Owner
Industries
Telecommunications
Information Technology and Services
Market Segment
47% Small-Business
39% Mid-Market
User Satisfaction
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.1
Ease Of Integration
Average: 8.6
8.4
Professional Support
Average: 8.5
8.1
Communication Varieties
Average: 8.3
What G2 Users Think
AT
Supported by 3CX and it just works with very little issues. Read review
AN
Hustle free experience. Your website is user freindly Read review
With Bandwidth, enterprises deliver exceptional communication experiences everywhere.
We enable you to integrate voice, messaging, and emergency services into your communications the way you want. O
Users
CEO
Owner
Industries
Telecommunications
Information Technology and Services
Market Segment
47% Small-Business
39% Mid-Market
Bandwidth features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.8
8.1
Ease Of Integration
Average: 8.6
8.4
Professional Support
Average: 8.5
8.1
Communication Varieties
Average: 8.3
AT
Supported by 3CX and it just works with very little issues. Read review
AN
Hustle free experience. Your website is user freindly Read review
Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri
Users
Marketing Manager
Marketing Executive
Industries
Retail
Marketing and Advertising
Market Segment
45% Mid-Market
40% Small-Business
User Satisfaction
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.5
7.9
Communication Varieties
Average: 8.3
What G2 Users Think
NM
I love how quickly Dotdigital enables me to create credible HTML emails. It's incredibly easy to use, which makes the process stress-free and... Read review
UR
The account management teams are great, Jay has been fab. The chat team, and AI is a great too to gaining the answers we need. Read review
Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your marketing teams create connected, personalized experiences across every channel. You can bri
Users
Marketing Manager
Marketing Executive
Industries
Retail
Marketing and Advertising
Market Segment
45% Mid-Market
40% Small-Business
Dotdigital features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.5
7.9
Communication Varieties
Average: 8.3
NM
I love how quickly Dotdigital enables me to create credible HTML emails. It's incredibly easy to use, which makes the process stress-free and... Read review
UR
The account management teams are great, Jay has been fab. The chat team, and AI is a great too to gaining the answers we need. Read review
Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,
Users
Founder
CEO
Industries
Education Management
Information Technology and Services
Market Segment
75% Small-Business
19% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
WATI is a platform that facilitates WhatsApp communication, automation flows, and broadcasts, aiming to reduce response time and improve customer experience.
Reviewers appreciate the clean interface, easy-to-use automation builder, and inbox setup of WATI, along with its ability to handle large data, integrate with other platforms, and provide efficient customer communication.
Users experienced issues with the platform's reporting capabilities, account management and cancellation process, pricing structure, and limitations in automation builder and customer support response time.
User Satisfaction
Wati features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Wati is an end-to-end WhatsApp API solution specifically designed to assist small and medium-sized businesses (SMBs) in enhancing their communication strategies. By leveraging advanced chatbots, APIs,
Users
Founder
CEO
Industries
Education Management
Information Technology and Services
Market Segment
75% Small-Business
19% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
WATI is a platform that facilitates WhatsApp communication, automation flows, and broadcasts, aiming to reduce response time and improve customer experience.
Reviewers appreciate the clean interface, easy-to-use automation builder, and inbox setup of WATI, along with its ability to handle large data, integrate with other platforms, and provide efficient customer communication.
Users experienced issues with the platform's reporting capabilities, account management and cancellation process, pricing structure, and limitations in automation builder and customer support response time.
Wati features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
2nd Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Overview
Product Description
How are these determined?
This description is provided by the seller.
Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale.
The
Users
Associate
Assistant Manager
Industries
Financial Services
Hospital & Health Care
Market Segment
62% Mid-Market
28% Small-Business
User Satisfaction
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.1
Ease Of Integration
Average: 8.6
9.1
Professional Support
Average: 8.5
9.0
Communication Varieties
Average: 8.3
What G2 Users Think
SA
The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
PG
Easy-to-navigate dashboard with a simple and intuitive design.
Minimal training required for new users.
IVR (Interactive Voice Response) improves... Read review
Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale.
The
Users
Associate
Assistant Manager
Industries
Financial Services
Hospital & Health Care
Market Segment
62% Mid-Market
28% Small-Business
Ozonetel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.1
Ease Of Integration
Average: 8.6
9.1
Professional Support
Average: 8.5
9.0
Communication Varieties
Average: 8.3
SA
The best thing about Ozonetel is the easy UI, ease of calling customers as well. Another feature I do like about Ozonetel is the call transfer... Read review
PG
Easy-to-navigate dashboard with a simple and intuitive design.
Minimal training required for new users.
IVR (Interactive Voice Response) improves... Read review
SleekFlow is an agentic AI platform that transforms conversations into sales.
Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live
Users
Director
Founder
Industries
Retail
Education Management
Market Segment
74% Small-Business
19% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
SleekFlow is a customer communication management tool that consolidates messages from various platforms into one inbox, offers automation features, and provides performance analytics.
Reviewers appreciate SleekFlow's ability to streamline customer communication across multiple platforms, its automation tools that save time and increase efficiency, and its responsive customer service.
Reviewers mentioned that the pricing can be a hurdle for smaller teams, the mobile app could be more polished, and the analytics feature lacks depth and customization options.
User Satisfaction
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
SleekFlow is an agentic AI platform that transforms conversations into sales.
Trusted by over 1,500 enterprises across over 80 countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live
Users
Director
Founder
Industries
Retail
Education Management
Market Segment
74% Small-Business
19% Mid-Market
User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
SleekFlow is a customer communication management tool that consolidates messages from various platforms into one inbox, offers automation features, and provides performance analytics.
Reviewers appreciate SleekFlow's ability to streamline customer communication across multiple platforms, its automation tools that save time and increase efficiency, and its responsive customer service.
Reviewers mentioned that the pricing can be a hurdle for smaller teams, the mobile app could be more polished, and the analytics feature lacks depth and customization options.
SleekFlow features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu
Users
Owner
CEO
Industries
Telecommunications
Information Technology and Services
Market Segment
73% Small-Business
21% Mid-Market
User Satisfaction
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
8.7
Communication Varieties
Average: 8.3
What G2 Users Think
AC
Commio has been very good at communicationg every step of the process and following up. Read review
UT
Commio is very helpful when you have a problem. They have helped with porting, new numbers and toll-free. Read review
Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-qu
Users
Owner
CEO
Industries
Telecommunications
Information Technology and Services
Market Segment
73% Small-Business
21% Mid-Market
Commio features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.9
Professional Support
Average: 8.5
8.7
Communication Varieties
Average: 8.3
AC
Commio has been very good at communicationg every step of the process and following up. Read review
UT
Commio is very helpful when you have a problem. They have helped with porting, new numbers and toll-free. Read review
CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other
Users
No information available
Industries
Computer Software
Health, Wellness and Fitness
Market Segment
77% Small-Business
19% Mid-Market
User Satisfaction
CometChat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
8.4
Communication Varieties
Average: 8.3
What G2 Users Think
NC
- Easy to integrate
- Great customer service
- Customizability
- easy to integrate plugins. Read review
DW
They offer a wide range of services and are always adding more. I am very satisfied with the service and I havent even discovered all they have to... Read review
CometChat's APIs allow developers to quickly integrate in-app text messaging to any mobile app and website. Our platform provides user-to-user messaging to help you connect your users with each other
Users
No information available
Industries
Computer Software
Health, Wellness and Fitness
Market Segment
77% Small-Business
19% Mid-Market
CometChat features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
8.0
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
8.4
Communication Varieties
Average: 8.3
NC
- Easy to integrate
- Great customer service
- Customizability
- easy to integrate plugins. Read review
DW
They offer a wide range of services and are always adding more. I am very satisfied with the service and I havent even discovered all they have to... Read review
10th Easiest To Use in Communication Platform as a Service (CPaaS) software
Save to My Lists
Overview
Product Description
How are these determined?
This description is provided by the seller.
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with
Users
No information available
Industries
Consumer Services
Information Technology and Services
Market Segment
43% Mid-Market
37% Small-Business
User Satisfaction
Webex Connect features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.3
What G2 Users Think
MT
I consider Webex Connect to be a simple web platform to get things done efficiently. Furthermore, the price is adequate for the bandwidth and they... Read review
AD
I like the versatility of Webex Connect. And like that people from all over were able to be on the telephone network regardless of their location.... Read review
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with
Users
No information available
Industries
Consumer Services
Information Technology and Services
Market Segment
43% Mid-Market
37% Small-Business
Webex Connect features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
8.6
Ease Of Integration
Average: 8.6
8.8
Professional Support
Average: 8.5
9.1
Communication Varieties
Average: 8.3
MT
I consider Webex Connect to be a simple web platform to get things done efficiently. Furthermore, the price is adequate for the bandwidth and they... Read review
AD
I like the versatility of Webex Connect. And like that people from all over were able to be on the telephone network regardless of their location.... Read review
Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici
Users
Software Engineer
Industries
Information Technology and Services
Computer Software
Market Segment
49% Mid-Market
36% Small-Business
User Satisfaction
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.3
What G2 Users Think
CN
I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
AJ
It fulfills all my internal communication needs.
Public, Private channels & Direct messaging are the best features that i like most
Very easy... Read review
Rocket.Chat Secure CommsOS™ is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational effici
Users
Software Engineer
Industries
Information Technology and Services
Computer Software
Market Segment
49% Mid-Market
36% Small-Business
Rocket.Chat features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.8
8.9
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.3
CN
I had a really great experience with the Rocket Chat app! The interface is intuitive and easy to use, which makes team communication much more... Read review
AJ
It fulfills all my internal communication needs.
Public, Private channels & Direct messaging are the best features that i like most
Very easy... Read review
Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w
Users
Student Experience Team Member
Product Manager
Industries
Computer Software
Health, Wellness and Fitness
Market Segment
47% Mid-Market
31% Small-Business
User Satisfaction
Sendbird features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.5
8.6
Communication Varieties
Average: 8.3
What G2 Users Think
UI
Update Reminders, high scalability and even the UI/UX of Sendbird is smooth and great. The Dashboard is awesome Read review
BZ
The sendbird functions is very stable. We have been using it for 7 years, and we have honestly spent very little time fixing or maintaining it... Read review
Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage w
Users
Student Experience Team Member
Product Manager
Industries
Computer Software
Health, Wellness and Fitness
Market Segment
47% Mid-Market
31% Small-Business
Sendbird features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.7
Ease Of Integration
Average: 8.6
9.0
Professional Support
Average: 8.5
8.6
Communication Varieties
Average: 8.3
UI
Update Reminders, high scalability and even the UI/UX of Sendbird is smooth and great. The Dashboard is awesome Read review
BZ
The sendbird functions is very stable. We have been using it for 7 years, and we have honestly spent very little time fixing or maintaining it... Read review
EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade
Users
No information available
Industries
Information Technology and Services
Computer Software
Market Segment
52% Small-Business
31% Mid-Market
User Satisfaction
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.3
What G2 Users Think
UB
Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
SS
A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade
Users
No information available
Industries
Information Technology and Services
Computer Software
Market Segment
52% Small-Business
31% Mid-Market
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease Of Integration
Average: 8.6
9.3
Professional Support
Average: 8.5
9.2
Communication Varieties
Average: 8.3
UB
Using EnableX Video Meeting, I feel comfortable and have effortless communication with my family members, friends, clients, and live broadcast... Read review
SS
A user-friendly interface and easy setup. Features like screen sharing, recording, and chat are efficient. Robust security features are additional... Read review
Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a
Users
No information available
Industries
Education Management
Financial Services
Market Segment
45% Mid-Market
30% Small-Business
User Satisfaction
Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
9.7
Communication Varieties
Average: 8.3
What G2 Users Think
SK
The cost of call is saved all thanks to this app. It is easy to use and also allows one to send out sms texts which is very cost-effective. Calls... Read review
CR
We are using Exotel for sending SMS to users. I must say the pricing, service & support of Exotel is top quality. Highly recommended Read review
Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI, driving over 70 million daily conversations for more than 7,100 businesses a
Users
No information available
Industries
Education Management
Financial Services
Market Segment
45% Mid-Market
30% Small-Business
Exotel Customer Communication Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
9.3
Ease Of Integration
Average: 8.6
8.7
Professional Support
Average: 8.5
9.7
Communication Varieties
Average: 8.3
SK
The cost of call is saved all thanks to this app. It is easy to use and also allows one to send out sms texts which is very cost-effective. Calls... Read review
CR
We are using Exotel for sending SMS to users. I must say the pricing, service & support of Exotel is top quality. Highly recommended Read review
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.