# Best AI Voice Assistants - Page 4 ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 573 ### Category Stats (Aug 2026) - **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 28,200+ Authentic Reviews - 573+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1371397&focus%5B%5D=1570357&focus%5B%5D=1319598&focus%5B%5D=4215&focus%5B%5D=3326&focus%5B%5D=28903&focus%5B%5D=1462546&focus%5B%5D=1437428) Highlighted products: Retell AI, RingCentral AI Receptionist (AIR), ElevenLabs, Genesys Cloud CX, CallRail, Glia, Smith.ai AI Receptionist, and Jotform AI Agents. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=callrail&focus%5B%5D=glia&focus%5B%5D=smith-ai-ai-receptionist&focus%5B%5D=jotform-ai-agents) **Sponsored** ### Envoy Visitors Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy makes it easy with touchless sign-in, badge printing, legal documents, granting wifi access, and notifying hosts. Envoy Protect confirms everyone walking through your door is healthy with a health screen before they leave home, and allows you to set capacity limits and conduct contract tracking. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-05T07%3A53%3A58Z&secure%5Bdisplayable_resource_id%5D=358&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=18769&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=18769&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%3Fpage%3D4&secure%5Btoken%5D=0f69d2454ce55e1c0d7851711506c6768ddc247fe5fead35eb385e557f6c5679&secure%5Burl%5D=https%3A%2F%2Fenvoy.com%2Fdemo-g2-visitor-management&secure%5Burl_type%5D=book_demo) ### [Sloane](https://www.g2.com/products/sloane/reviews) Sloane is a comprehensive AI-powered phone answering service platform that enables small businesses to provide 24/7 professional phone coverage through intelligent virtual receptionists. The platform combines cutting-edge AI technology with traditional telephony infrastructure to deliver a seamless, scalable, and affordable solution for business communication needs. **Average Rating:** 5.0/5.0 **Total Reviews:** 6 #### Who Is the Company Behind Sloane? - **Seller:** [Sloane](https://www.g2.com/sellers/sloane) - **HQ Location:** N/A - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d0893f723addd90460e2c672abf42b256e849b40bae6df15de63a007d6af2a9&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fhi-sloane%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Sloane? **["Reliable AI phone answering that feels practical and business-ready"](https://www.g2.com/survey_responses/sloane-review-12083848)** **Rating:** 5.0/5.0 stars _— Tasnima T._ [Read full review](https://www.g2.com/survey_responses/sloane-review-12083848) **["A simple, human-sounding AI receptionist that actually works"](https://www.g2.com/survey_responses/sloane-review-12081520)** **Rating:** 5.0/5.0 stars _— Tanvir Ahmde S._ [Read full review](https://www.g2.com/survey_responses/sloane-review-12081520) ### [Synthesys](https://www.g2.com/products/synthesys-synthesys/reviews) Synthesys is an AI telecommunications platform that automates real business conversations across phone calls and SMS. It helps teams handle inbound and outbound communication at scale without sacrificing control, reliability, or integration depth. Built for revenue and operations, Synthesys can qualify leads, book appointments, answer common questions, route callers to the right department, and follow up automatically by text. You can design call flows, define business rules, capture structured data, and trigger actions in your stack in real time. That means calls become workflows, not just transcripts. Synthesys is designed for production use. You get the tools to launch quickly, monitor performance, and improve outcomes over time. Whether you run a sales org, a service business, or a support team, Synthesys helps reduce response time, increase conversion, and take load off humans while keeping escalation paths clear when a customer needs a person. **Average Rating:** 4.8/5.0 **Total Reviews:** 6 #### Who Is the Company Behind Synthesys? - **Seller:** [Synthesys](https://www.g2.com/sellers/synthesys-fccc2ac6-5371-416b-bd1d-4bc636070b79) - **Year Founded:** 2024 - **HQ Location:** Los Angeles, California - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=894523d1e4c347291aa8293915b0500c37ddb61a1ff341eaaedf1372a868e7ac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthesys-studio%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Synthesys? **["Incredible Human-Like AI Voices and Great Support for Client Automation"](https://www.g2.com/survey_responses/synthesys-review-12583674)** **Rating:** 5.0/5.0 stars _— Hasham G._ [Read full review](https://www.g2.com/survey_responses/synthesys-review-12583674) **["Synthesys: A Lead Generation Revolution with Seamless Integration"](https://www.g2.com/survey_responses/synthesys-review-12834975)** **Rating:** 5.0/5.0 stars _— Angus H._ [Read full review](https://www.g2.com/survey_responses/synthesys-review-12834975) ### [Autocalls](https://www.g2.com/products/autocalls/reviews) Autocalls is an advanced SaaS platform designed to automate phone calls using artificial intelligence voice agents. With Autocalls, businesses can streamline and scale their inbound and outbound call processes, whether for customer support, lead generation, appointment scheduling, or payment reminders—without relying on human operators. Autocalls AI provides: - AI-driven interactive voice response (IVR) systems that handle conversations naturally in multiple languages. - Seamless integration with your CRM, helpdesk, or marketing tools. - Real-time analytics and call transcripts for tracking performance and optimizing workflows. - Easy setup through a no-code/low-code interface, so you can launch new call flows quickly and efficiently. Whether you run a call center, a digital agency, or any business that needs to automate repetitive phone calls, Autocalls AI helps you save time, reduce costs, and deliver a better customer experience. **Average Rating:** 4.9/5.0 **Total Reviews:** 7 #### Who Is the Company Behind Autocalls? - **Seller:** [Autocalls](https://www.g2.com/sellers/autocalls) - **Year Founded:** 2023 - **HQ Location:** Bucharest, RO - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8ccf577cffc9f04d1e5874d0d11cae899a0d231caac13551fa4af169b77f7cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fautocalls-ai&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 86% Small, 14% Medium #### What Are Recent G2 Reviews of Autocalls? **["Top-Tier AI Voice Platform with Powerful Features and World-Class Support"](https://www.g2.com/survey_responses/autocalls-review-12882824)** **Rating:** 5.0/5.0 stars _— Vasileios T._ [Read full review](https://www.g2.com/survey_responses/autocalls-review-12882824) **["Autocalls: Powerful Automation Dashboard, Great Integrations, and Outstanding Support"](https://www.g2.com/survey_responses/autocalls-review-12908048)** **Rating:** 5.0/5.0 stars _— Batuhan ._ [Read full review](https://www.g2.com/survey_responses/autocalls-review-12908048) ### [Nedzo AI](https://www.g2.com/products/nedzo-ai/reviews) Nedzo is an AI Conversation OS that automates omnichannel customer interactions end-to-end with AI voice, chat, and web agents. Build and deploy agents, run every conversation in a unified inbox, and automate routing and follow-ups. When a human is needed, hand off instantly with full context and summaries. Track outcomes, control costs, and prove ROI with reporting, integrations, and built-in safeguards. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 #### Who Is the Company Behind Nedzo AI? - **Seller:** [Nedzo AI](https://www.g2.com/sellers/nedzo-ai) - **Year Founded:** 2023 - **HQ Location:** Newark, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69d08c033535ccbdbd53545556a57c21e56496d6813f2491e1da00565848ed56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnedzo-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Nedzo AI? **["Incredibly Human-Sounding Voice That Callers Mistake for a Real Agent"](https://www.g2.com/survey_responses/nedzo-ai-review-12751327)** **Rating:** 5.0/5.0 stars _— Mike S._ [Read full review](https://www.g2.com/survey_responses/nedzo-ai-review-12751327) **["Excellent support and a platform that truly delivers"](https://www.g2.com/survey_responses/nedzo-ai-review-12312696)** **Rating:** 5.0/5.0 stars _— Tien C._ [Read full review](https://www.g2.com/survey_responses/nedzo-ai-review-12312696) ### [Newo](https://www.g2.com/products/newo/reviews) Newo.ai is the only Voice AI Employee platform built for scale. Our 1-Click Voice AI Builder creates a fully functional, revenue-generating AI receptionist in under three minutes with just a website URL—no code required. Unlike generic AI tools, Newo.ai solves the biggest challenges in voice automation: AI Hallucinations – Our Supervisor/Observer architecture delivers a 99.7% Lead Success Score. Slow Deployment – 1-Click setup launches production-ready Voice AI Employees instantly. High Maintenance Costs – Centralized dashboards make large-scale updates simple. Your Voice AI Employee answers calls, books appointments, and engages across phone, SMS, Instagram, WhatsApp, Yelp, TikTok, and web chat—24/7, in multiple languages, with human-like conversations. Businesses that implement a Voice AI Employee see $25K–$50K in additional monthly revenue by capturing leads missed after hours or during peak times. The perfect white-label solution for IT firms, VoIP providers, CRM/POS vendors, and marketing/web design agencies, Newo.ai enables instant multi-client deployment, industry-specific templates, and measurable ROI through Additional Secured Revenue (ASR) tracking. **Average Rating:** 4.9/5.0 **Total Reviews:** 9 #### Who Is the Company Behind Newo? - **Seller:** [Newo.ai](https://www.g2.com/sellers/newo-ai) - **Year Founded:** 2023 - **HQ Location:** San Francisco, California, United States - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b86d4128238d5cd8d251bb4ac53aa5d920fbd1e5a932b210d04115a892efcfb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnewo-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 77 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 91% Small, 45% Large #### What Do G2 Reviewers Say About Newo? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **seamless integrations** of Newo.ai, enhancing efficiency and boosting reservation bookings significantly. - Users find the **easy setup** of Newo.ai impressive, allowing them to quickly implement and enjoy its benefits. - Users find Newo.ai's **exceptional support and natural conversation flow** invaluable for enhancing customer interactions and efficiency. - Users love how Newo.ai is a **time-saving solution** that streamlines bookings, boosting efficiency and revenue significantly. - Users praise the **automation features** of Newo, seamlessly integrating lead scoring and enhancing the sales process. ##### Cons - Users express concern over the **lack of insight** into call origins, complicating the tracking of social media ad effectiveness. - Users find the **learning curve challenging** , needing initial trial and error before achieving desired conversation quality. #### What Are Recent G2 Reviews of Newo? **["Transformative AI with Quick Setup and Stellar Support"](https://www.g2.com/survey_responses/newo-review-12437841)** **Rating:** 5.0/5.0 stars _— Jacob B._ [Read full review](https://www.g2.com/survey_responses/newo-review-12437841) **["Rapid Deployment and AI Integration Excellence"](https://www.g2.com/survey_responses/newo-review-12438347)** **Rating:** 5.0/5.0 stars _— J Rio F._ [Read full review](https://www.g2.com/survey_responses/newo-review-12438347) ### [Telnyx Voice AI Agents](https://www.g2.com/products/telnyx-voice-ai-agents/reviews) Telnyx Voice AI Agents is a full-stack, real-time conversational AI platform for building, testing, and deploying low-latency voice agents that connect directly to the PSTN. Speech-to-text, text-to-speech, LLMs, and global voice connectivity live on one integrated platform - so you ship production-grade AI voice agents without stitching together separate vendors. Unlike tools built on rented infrastructure, Telnyx runs Voice AI Agents on its own private global IP network and GPU-accelerated edge, delivering real-time performance from model to microphone with millisecond latency. An open, modular LLM approach lets you choose, swap, fine-tune, or chain models to optimize cost, latency, and performance - no lock-in. From AI appointment booking in healthcare to real-time fraud detection in fintech and multilingual support in the contact center, Telnyx gives you the carrier-grade reliability and global scale to move fast and stand out with voice experiences that keep customers engaged. **Average Rating:** 4.8/5.0 **Total Reviews:** 5 #### Who Is the Company Behind Telnyx Voice AI Agents? - **Seller:** [Telnyx](https://www.g2.com/sellers/telnyx) - **Company Website:** www.telnyx.com - **Year Founded:** 2009 - **HQ Location:** Austin, Texas, United States - **Twitter:** @telnyx 4,414 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d31f8e5af3824ee9e0aa866f1fdccee2b6e67c6070b5ba3e51fb47c00e12606&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3349412%2F&secure%5Burl_type%5D=linkedin_company_website) 387 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 80% Small, 20% Medium #### What Do G2 Reviewers Say About Telnyx Voice AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **fast and accurate customer support** of Telnyx Voice AI Agents, enhancing their configuration experience. - Users value the **easy integrations** of Telnyx Voice AI Agents, benefiting from quick and precise support. - Users value the **fast service** of Telnyx Voice AI Agents, appreciating quick and accurate support for API configuration. ##### Cons - Users find **connectivity issues** with Telnyx Voice AI Agents, causing confusion and complications in their experience. #### What Are Recent G2 Reviews of Telnyx Voice AI Agents? **["Developer-First Voice API for Serious Integrations"](https://www.g2.com/survey_responses/telnyx-voice-ai-agents-review-11382396)** **Rating:** 5.0/5.0 stars _— Lance D._ [Read full review](https://www.g2.com/survey_responses/telnyx-voice-ai-agents-review-11382396) **["Fastest Voice AI Agent Platform We Tested. Nothing Else Came Close"](https://www.g2.com/survey_responses/telnyx-voice-ai-agents-review-12047229)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/telnyx-voice-ai-agents-review-12047229) ### [DialLink](https://www.g2.com/products/diallink/reviews) DialLink is a business phone system built specifically for SMBs and startups to solve the problem of scattered, hard-to-manage customer communication. It brings advanced call handling, AI voice agents, and business messaging into a single, centralized platform, so teams can manage inbound and outbound communication without relying on personal phones or disconnected tools. Instead of missed calls, lost messages, and unclear ownership, DialLink gives your team one place to see every interaction, know who responded, and keep conversations organized. This helps reduce missed opportunities, improve response times, and deliver a more consistent, professional customer experience. DialLink is designed to be easy to set up and manage, even for non-technical teams. You can get started quickly without IT support, configure call flows with simple settings, and adapt the system as your business grows. With an affordable total cost of ownership, DialLink gives you professional communication capabilities without the high costs and complexity of traditional business phone systems. With built-in AI voice agents, DialLink ensures calls are handled even during busy periods or outside business hours. AI voice agents can answer calls, capture key details, route inquiries, and summarize conversations, so your team stays responsive without adding complexity or without adding extra overhead to the team. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 #### Who Is the Company Behind DialLink? - **Seller:** [DialLink](https://www.g2.com/sellers/diallink) - **Company Website:** diallink.com - **Year Founded:** 2022 - **HQ Location:** Miami Beach, US - **Twitter:** @DialLinkCorp 3 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32cf439891d1f4afb5e1ecaf5c9637db8c7c146f536755cf3c03b2a2438ee10e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiallink%2F&secure%5Burl_type%5D=linkedin_company_website) 11 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Small, 25% Medium #### What Do G2 Reviewers Say About DialLink? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **responsive customer service** of DialLink, highlighting quick support and efficient communication solutions. - Users find DialLink's system to be **user-friendly** , making setup easy and effectively meeting all business needs. - Users find DialLink to be **very user friendly** , appreciating its easy setup and comprehensive coverage for business needs. - Users love the **easy scheduling** with DialLink, enabling quick setup and immediate use of phone numbers. - Users value the **versatile features** of DialLink, which effectively manage inbound calls and enhance automation. ##### Cons - Users express frustration with **voicemail issues** as DialLink lacks support for Ubiquiti VoIP desk phones. #### What Are Recent G2 Reviews of DialLink? **["Switch from Comcast to Diallink"](https://www.g2.com/survey_responses/diallink-review-11264581)** **Rating:** 4.5/5.0 stars _— Jay E._ [Read full review](https://www.g2.com/survey_responses/diallink-review-11264581) **["Very user-friendly product"](https://www.g2.com/survey_responses/diallink-review-11305326)** **Rating:** 5.0/5.0 stars _— Ray P._ [Read full review](https://www.g2.com/survey_responses/diallink-review-11305326) ### [Kimi](https://www.g2.com/products/kimi/reviews) Kimi K2 is an advanced open-source AI agent developed by Moonshot AI, designed to deliver exceptional performance across various applications. It features a 1-trillion parameter Mixture-of-Experts (MoE) architecture, activating 32 billion parameters per token, which optimizes computational efficiency without compromising accuracy. With a training dataset of 15.5 trillion tokens and a context length of 128K, Kimi K2 excels in complex tasks requiring extensive contextual understanding. Key Features and Functionality: - Mixture-of-Experts Architecture: Utilizes a sophisticated MoE framework with 1 trillion total parameters, activating only 32 billion per token to balance performance and computational cost. - MuonClip Optimizer: Incorporates the MuonClip optimizer to enhance training stability by addressing challenges like exploding attention logits in large-scale models. - Extended Context Length: Supports a context length of 128K tokens, enabling the processing of extensive and complex inputs effectively. - Agentic Capabilities: Designed for advanced agentic functions, including multi-step reasoning, tool integration, and self-reflection, facilitating autonomous decision-making and task execution. - Open-Source Accessibility: Released under a Modified MIT License, promoting transparency and collaboration within the AI community. Primary Value and User Solutions: Kimi K2 addresses the need for a powerful, efficient, and accessible AI agent capable of handling complex tasks across various domains. Its advanced architecture and training methodologies ensure high performance in areas such as finance, software development, content creation, and business process automation. By offering an open-source model with a permissive license, Kimi K2 fosters innovation and collaboration, enabling users to develop and deploy AI solutions tailored to their specific needs. **Average Rating:** 4.6/5.0 **Total Reviews:** 4 #### Who Is the Company Behind Kimi? - **Seller:** [Moonshot AI](https://www.g2.com/sellers/moonshot-ai) - **Year Founded:** 2023 - **HQ Location:** New York City, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90b3780d08bec295de726aa74fc438bd3bfb68b9a3c4ddffb5d0f6f30ae1b5d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmoon-shot-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 12 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Small, 25% Large #### What Are Recent G2 Reviews of Kimi? **["Excellent Long-Context Summaries That Boost Research and Productivity"](https://www.g2.com/survey_responses/kimi-review-12980319)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/kimi-review-12980319) **["Kimi Makes Long Content Easy to Understand and Summarize"](https://www.g2.com/survey_responses/kimi-review-13041949)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/kimi-review-13041949) ### [NUACOM](https://www.g2.com/products/nuacom/reviews) Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. **Average Rating:** 4.8/5.0 **Total Reviews:** 302 #### Who Is the Company Behind NUACOM? - **Seller:** [NUACOM](https://www.g2.com/sellers/nuacom) - **Year Founded:** 2009 - **HQ Location:** Ireland - **Twitter:** @nuacomie 742 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e51368bc887f97b7f72eb6dbfba5962e1ad9c7064db4ce5497dc8c57e2c8810&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15194499%2F&secure%5Burl_type%5D=linkedin_company_website) 40 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Managing Director - **Top Industries:** Staffing and Recruiting, Construction - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About NUACOM? _AI-generated summary from verified user reviews_ ##### Pros - Users commend NUACOM's **excellent customer support** , appreciating the friendly and efficient service they received throughout integration. - Users highlight the **ease of use** of NUACOM, appreciating its intuitive design and excellent support throughout onboarding. - Users find NUACOM's support to be **very helpful** , enhancing call management and overall efficiency in their operations. - Users praise the **easy setup** of NUACOM, highlighting seamless onboarding and quick integration with no issues. - Users commend NUACOM's **efficient and friendly customer service** , appreciating their helpfulness and knowledgeable support. ##### Cons - Users report **occasional call issues** and lag, though support assists in resolving these problems effectively. - Users find **call limitations** with NUACOM frustrating, particularly concerning Keap CRM integration and missed calls. - Users find NUACOM to be **high cost** , especially when needing multiple extensions and additional features like texting. - Users express a desire for a **wider selection of features** in NUACOM, limiting their overall experience and convenience. - Users face **connection issues** with NUACOM, often experiencing dropped calls and difficulties connecting to networks. #### What Are Recent G2 Reviews of NUACOM? **["Seamless Multi-Country Number Porting with Proactive, Clear Support"](https://www.g2.com/survey_responses/nuacom-review-12965235)** **Rating:** 5.0/5.0 stars _— Virginia D._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12965235) **["Responsive Support and a Flexible, Easy-to-Use IP Telephony Platform"](https://www.g2.com/survey_responses/nuacom-review-12798834)** **Rating:** 4.5/5.0 stars _— Brian W._ [Read full review](https://www.g2.com/survey_responses/nuacom-review-12798834) #### What Are G2 Users Discussing About NUACOM? - [What is NUACOM used for?](https://www.g2.com/discussions/what-is-nuacom-used-for) ### [Sonant AI](https://www.g2.com/products/sonant-ai/reviews) Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic, Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 #### Who Is the Company Behind Sonant AI? - **Seller:** [Sonant AI](https://www.g2.com/sellers/sonant-ai) - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af420ceb65dfa5408bcd8f6f4ef98fbd0317b734de0297f483b505c110c29ec8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsonant%2F&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Insurance - **Company Size:** 60% Small, 40% Medium #### What Are Recent G2 Reviews of Sonant AI? **["Incredible Agency Zoom Integrations and a Super Helpful AI Receptionist"](https://www.g2.com/survey_responses/sonant-ai-review-13087889)** **Rating:** 5.0/5.0 stars _— Cameron S._ [Read full review](https://www.g2.com/survey_responses/sonant-ai-review-13087889) **["Efficient Call Routing with Highly Responsive Support Team"](https://www.g2.com/survey_responses/sonant-ai-review-12496811)** **Rating:** 5.0/5.0 stars _— Jonathan S._ [Read full review](https://www.g2.com/survey_responses/sonant-ai-review-12496811) ### [Boost.ai](https://www.g2.com/products/boost-ai/reviews) Boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation. Proven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. Boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant™ for Conversational AI Platforms. Competitive differentiators #1: We deliver on what we promise to our customers to ensure their solution is live in days and weeks, not months and years (or never). #2: We enable our customers to stay in hybrid control and seamlessly move between traditional NLUs and LLMs to always deliver the right resolutions to their customers. #3: We are specialists in regulated industries ensuring safety, security and guardrails that customers (and their customers) can rely on. #4: We have the tools and platform to empower our customer's existing teams to be able to develop and deliver their conversational AI solution. Technical features of our platform #1: Hybrid AI Flexibility Combining multilingual, fine-tuned NLP and LLMs for AI Agent orchestration and dialogue management. #2: User friendly UI for non-technical builders Intuitive builder enabling non-technical teams to confidently design and deploy AI Agents in days. #3: Enterprise security and collaboration Guardrails, PII masking, role-based access, staging, audit trails, approval and testing pipelines. #4: Persona-based Automated Test Studio Persona-based testing simulating real-world dialogues at scale to validate AI Agent performance. #5: Specialized features for regulated industries Fine-tuned AI models, use case libraries, and integrations for banking, insurance, and public sector. **Average Rating:** 4.7/5.0 **Total Reviews:** 33 #### Who Is the Company Behind Boost.ai? - **Seller:** [Boost.ai](https://www.g2.com/sellers/boost-ai) - **Year Founded:** 2016 - **HQ Location:** Sandnes, Rogaland - **Twitter:** @boost\_ai\_ 513 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f63e1dcf9426c59816d1f4545b84028c369bd0a9cc9be540f0eae13646465a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fboost-ai%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 170 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Telecommunications, Banking - **Company Size:** 38% Medium, 36% Large #### What Do G2 Reviewers Say About Boost.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users find Boost.ai's platform to have a **straightforward and intuitive interface** , making it easy to use and master. - Users value the **intuitive interface and rich features** of Boost.ai, promoting seamless chatbot and voicebot integration. - Users appreciate the **helpfulness** of Boost.ai's support team, enhancing project success and user satisfaction. - Users commend Boost.ai for its **excellent customer support** , enhancing collaboration and responsiveness in their implementations. - Users commend Boost.ai for its **exceptional customer support** and effective tools that enhance service and experience. ##### Cons - Users find certain features of Boost.ai **hard to use and unclear** , affecting the overall experience and performance. - Users find the **AI limitations** in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities. - Users struggle with a **steep learning curve** , finding some features unclear and not intuitive initially. - Users express a desire for **greater customization** options in Boost.ai, particularly for analytics and reporting features. - Users find the **limited reporting and analytics features** of Boost.ai insufficient for effectively analyzing generative AI performance. #### What Are Recent G2 Reviews of Boost.ai? **["Excellent AI Platform with Strong Support"](https://www.g2.com/survey_responses/boost-ai-review-11855585)** **Rating:** 5.0/5.0 stars _— Nils N._ [Read full review](https://www.g2.com/survey_responses/boost-ai-review-11855585) **["Technical Associate"](https://www.g2.com/survey_responses/boost-ai-review-11569791)** **Rating:** 5.0/5.0 stars _— Leo ._ [Read full review](https://www.g2.com/survey_responses/boost-ai-review-11569791) #### What Are G2 Users Discussing About Boost.ai? - [What is Boost.ai used for?](https://www.g2.com/discussions/what-is-boost-ai-used-for) ### [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth. **Average Rating:** 4.1/5.0 **Total Reviews:** 604 #### Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform? - **Seller:** [Five9](https://www.g2.com/sellers/five9) - **Company Website:** www.Five9.com - **Year Founded:** 2001 - **HQ Location:** San Ramon, CA - **Twitter:** @Five9 14,856 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ab47fa8489c7a54b5afa3a30c5a95276dbcdfd37f1e12bcd69df7e9622d7f85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16827%2F&secure%5Burl_type%5D=linkedin_company_website) 3,058 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Customer Service Representative, Manager - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 56% Medium, 23% Small #### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **user-friendly interface** of Five9, finding it simple to navigate and easy to implement. - Users praise the **responsive customer support** of Five9, highlighting its priority in addressing concerns promptly. - Users value the **exceptional customer service** of Five9, highlighting responsiveness and helpfulness in their experience. - Users appreciate the **responsive and helpful support** from Five9, enhancing their overall experience and integration capabilities. - Users value the **efficiency** of Five9, benefiting from impressive features that enhance customer interactions and productivity monitoring. ##### Cons - Users face **call issues** that hinder accurate reporting and performance assessment, complicating the contact center experience. - Users note **missing features** like a modern UI and efficient search options, impacting usability and functionality. - Users find the **complexity** of Five9's interface and reporting features to be quite challenging and confusing. - Users report **technical issues** with Five9, including slow support responses and occasional glitches disrupting service. - Users report that **poor customer support** leads to frustrating delays and challenges in issue resolution and setup. #### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform? **["Fast, Intuitive Web-Based Platform with Reliable Support"](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)** **Rating:** 5.0/5.0 stars _— Aldo O._ [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120) **["User-Friendly Platform with Excellent Agent Support"](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794)** **Rating:** 5.0/5.0 stars _— Kimika W._ [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794) #### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform? - [What is Five9 used for?](https://www.g2.com/discussions/five9-what-is-five9-used-for) - 2 comments - [What is Five9 used for?](https://www.g2.com/discussions/what-is-five9-used-for) - 1 comment - [What is the best call center software?](https://www.g2.com/discussions/what-is-the-best-call-center-software) - [How much is five9 cost?](https://www.g2.com/discussions/how-much-is-five9-cost) - [Does five9 have a mobile app?](https://www.g2.com/discussions/does-five9-have-a-mobile-app) - 2 comments ### [Loman](https://www.g2.com/products/loman/reviews) Loman is an AI-powered phone agent designed specifically for the restaurant industry, providing 24/7 automated call handling to ensure no customer inquiry goes unanswered. By managing tasks such as taking orders, booking reservations, answering menu questions, and handling catering requests, Loman allows restaurant staff to focus on in-house operations, enhancing overall efficiency and customer satisfaction. Seamlessly integrating with leading POS systems like Square, Toast, Clover, and Revel, Loman ensures accurate order processing and reservation management. Its multilingual capabilities enable communication in over 30 languages, broadening customer reach and improving service accessibility. By automating phone communications, Loman reduces labor costs, increases order accuracy, and captures revenue from previously missed calls. Key Features and Functionality: - 24/7 AI Call Handling: Instantly answers all incoming calls, managing orders, reservations, and inquiries without human intervention. - Menu and Business Knowledge: Trained on your specific menu and business information to provide accurate and personalized responses. - POS Integration: Seamlessly integrates with major POS systems to synchronize orders and reservations directly into your workflow. - Order and Reservation Automation: Efficiently processes and confirms orders and bookings, reducing errors and wait times. - Multilingual Support: Communicates in over 30 languages, catering to a diverse customer base. - Lead Capture and Website Chat: Captures leads, books appointments, and generates quotes through website chat functionality. - Call Recording and Analytics: Records and transcribes calls (with consent), providing insights into customer interactions and business performance. - Seamless Human Handoff: Transfers calls to human staff when necessary, ensuring complex or sensitive issues are handled appropriately. Primary Value and Solutions Provided: Loman addresses common challenges in the restaurant industry, such as missed calls, high labor costs, and inconsistent customer service. By automating phone communications, it ensures that every customer inquiry is promptly addressed, leading to increased customer satisfaction and loyalty. The integration with existing POS systems streamlines operations, reducing manual errors and improving order accuracy. Additionally, Loman's 24/7 availability captures revenue opportunities that might otherwise be lost due to unanswered calls or limited staffing during off-hours. Overall, Loman enhances operational efficiency, reduces costs, and boosts revenue, making it a valuable asset for any restaurant aiming to improve its customer service and bottom line. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 #### Who Is the Company Behind Loman? - **Seller:** [Loman](https://www.g2.com/sellers/loman) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=35913ac7e8937998c602a93cb03c59f18329f61fd579fc87daa71ed4cc3ea869&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fuseloman%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 67% Small, 33% Medium #### What Are Recent G2 Reviews of Loman? **["The Best Restaurant Phone AI by a Mile"](https://www.g2.com/survey_responses/loman-review-13152497)** **Rating:** 5.0/5.0 stars _— Samuel B._ [Read full review](https://www.g2.com/survey_responses/loman-review-13152497) **["Best-in-Market AI Software—Flawless for Over Two Years"](https://www.g2.com/survey_responses/loman-review-13113669)** **Rating:** 5.0/5.0 stars _— Cory O._ [Read full review](https://www.g2.com/survey_responses/loman-review-13113669) ### [PolyAI](https://www.g2.com/products/polyai/reviews) PolyAI builds customer-led voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how they say it. We serve enterprises where customer conversation is an important part of doing business, including banks, hotels, insurers, restaurants, retail and telecoms. Our enterprise clients deploy PolyAI voice assistants to cut down on wait times and free up live staff to focus on calls requiring empathy and judgment. As a result, our enterprise clients see improved customer satisfaction, employee retention and operational efficiency. PolyAI has been recognized by Forbes in their 2023 AI 50, Gartner as a Cool Vendor in Conversational AI, and CB Insights in their 2021 AI 100. PolyAI has been featured in Bloomberg, The Washington Post, The Wall Street Journal, The New York Times, Forbes and TechCrunch. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 #### Who Is the Company Behind PolyAI? - **Seller:** [PolyAI](https://www.g2.com/sellers/polyai) - **Year Founded:** 2017 - **HQ Location:** London, England - **Twitter:** @polyaivoice 9,414 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d96637fa9ce0f5d191202abfb22de2fd358d2b9f33356e6a582c0c9420d4743c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpolyai%2F&secure%5Burl_type%5D=linkedin_company_website) 369 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 50% Large, 25% Medium #### What Do G2 Reviewers Say About PolyAI? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **automation and efficiency** of PolyAI exceptional, creating seamless and lifelike interactions. - Users find **automation** in PolyAI enhances efficiency, creating seamless and natural interactions with AI voice assistants. - Users value the **24/7 support** from PolyAI, appreciating the near-human interaction experience it provides. - Users find the **AI integration** of PolyAI excellent for creating seamless and automated customer interactions. - Users find the **seamless conversational AI** capabilities of PolyAI exceptionally beneficial for customer interactions. ##### Cons - Users find the **speed and advertising issues** in PolyAI frustrating, impacting their overall experience. - Users experience **lagging issues** with PolyAI, impacting efficiency and overall satisfaction during interactions. - Users find PolyAI **slow at times** , which hinders smooth interaction and can be frustrating. - Users report **slow performance** at times, which can disrupt the overall experience with PolyAI. - Users experience **slow speeds** at times, causing frustration and impacting their overall experience with PolyAI. #### What Are Recent G2 Reviews of PolyAI? **["Very useful voice assistant tool"](https://www.g2.com/survey_responses/polyai-review-8783441)** **Rating:** 5.0/5.0 stars _— Buket K._ [Read full review](https://www.g2.com/survey_responses/polyai-review-8783441) **["PolyAI interactions"](https://www.g2.com/survey_responses/polyai-review-11858235)** **Rating:** 5.0/5.0 stars _— Rocio C._ [Read full review](https://www.g2.com/survey_responses/polyai-review-11858235) ### [TeleWizard](https://www.g2.com/products/telewizard/reviews) TeleWizard is a U.S.-based AI phone answering and virtual receptionist solution developed by NextGen AI Tech LLC, a registered Delaware company. It provides businesses with an AI phone agents that handle inbound and outbound calls, appointment scheduling, lead qualification, and customer support. Designed for small businesses to large enterprises, TeleWizard helps companies improve customer engagement, reduce operational costs, eliminate wait times, and ensure every call is handled efficiently. With 24/7 availability, businesses can provide uninterrupted customer service without the need for human operators, making it an effective solution for industries with high call volumes. The platform offers AI call handling, real-time call analytics, automated appointment scheduling, lead qualification, and multilingual support for over 36 languages. It seamlessly integrates with CRM, scheduling, and customer support platforms such as Google Calendar, Microsoft Calendar, Freshdesk, Zendesk, Clio, Lawmatics and more to streamline workflow automation. Additional capabilities include AI-generated call summaries, after-call work automation, sentiment analysis, and in-call actions like note-taking, updating records and pulling information. TeleWizard also features an AI Supervisor, which monitors call performance in real time, provides coaching insights, and ensures that calls meet predefined quality standards. The real-time call analytics dashboard gives businesses valuable insights into call trends, CSAT, customer sentiment, and agent efficiency, allowing for data-driven improvements. By automating phone calls, analyzing call data in real time, and streamlining post-call processes, TeleWizard helps businesses reduce missed opportunities, enhance customer satisfaction, and increase operational efficiency. Industries such as healthcare, legal services, real estate, financial services, and e-commerce benefit from its ability to screen and qualify leads, schedule appointments, and handle customer inquiries instantly. For customer support teams, after-call work automation reduces manual tasks, ensuring that call notes, CRM updates, and follow-ups happen in real-time. With 24/7 availability, AI-driven analytics, and automated post-call workflows, TeleWizard ensures businesses remain responsive, improve service quality, and make data-driven decisions to optimize customer interactions. **Average Rating:** 4.3/5.0 **Total Reviews:** 3 #### Who Is the Company Behind TeleWizard? - **Seller:** [TeleWizard](https://www.g2.com/sellers/telewizard) - **Year Founded:** 2023 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=51805be55e0f4b824b234393f6bae924b488655295b520d6e386e8a4f0554d13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelewizard%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 33% Medium, 33% Small #### What Do G2 Reviewers Say About TeleWizard? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **24/7 customer support** of TeleWizard, enhancing engagement and allowing focus on complex issues. - Users value the **efficiency** of TeleWizard, enabling them to focus on complex client issues seamlessly. - Users value the **24/7 support** of TeleWizard, enhancing customer engagement and streamlining service processes. - Users appreciate the **effective case management** of TeleWizard, leading to improved customer satisfaction with timely responses. - Users find **easy access** to information through TeleWizard, enhancing customer interactions and overall satisfaction during calls. ##### Cons - Users report **delays in AI responses** , often taking 5-10 minutes, affecting the overall user experience. - Users find the tool **expensive** and costly in terms of credit consumption for changing settings. - Users experience delays in **issue resolution** , with response times averaging 5-10 minutes, impacting overall satisfaction. - Users experience **limited connectivity** issues that can disrupt the functionality of TeleWizard during calls. - Users find the **time-consuming credits usage** for settings changes frustrating and unexpected, leading to lost credits. #### What Are Recent G2 Reviews of TeleWizard? **["Experience about telewizard for the past 2 months."](https://www.g2.com/survey_responses/telewizard-review-10628783)** **Rating:** 4.5/5.0 stars _— Mahendraprabu M._ [Read full review](https://www.g2.com/survey_responses/telewizard-review-10628783) **["TeleWizard is your very own 24/7 automated support."](https://www.g2.com/survey_responses/telewizard-review-9234408)** **Rating:** 5.0/5.0 stars _— Chloe Nicole L._ [Read full review](https://www.g2.com/survey_responses/telewizard-review-9234408) - [‹ Prev‹ Prev](/categories/ai-voice-assistants?order=g2_score&page=3#product-list) - [1](/categories/ai-voice-assistants?order=g2_score#product-list) - [2](/categories/ai-voice-assistants?order=g2_score&page=2#product-list) - [3](/categories/ai-voice-assistants?order=g2_score&page=3#product-list) - 4 - [5](/categories/ai-voice-assistants?order=g2_score&page=5#product-list) - [6](/categories/ai-voice-assistants?order=g2_score&page=6#product-list) - [7](/categories/ai-voice-assistants?order=g2_score&page=7#product-list) - [8](/categories/ai-voice-assistants?order=g2_score&page=8#product-list) - … - [38](/categories/ai-voice-assistants?order=g2_score&page=38#product-list) - [39](/categories/ai-voice-assistants?order=g2_score&page=39#product-list) - [Next ›Next ›](/categories/ai-voice-assistants?order=g2_score&page=5#product-list) Spotlight Categories [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management) [Purchasing Software](https://www.g2.com/categories/purchasing-software) [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant) [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) Similar Categories - [Active Learning Tools](/categories/active-learning-tools) - [Agentic AI](/categories/agentic-ai) - [AI Avatar Generators](/categories/ai-avatar-generators) - [AI Gateways](/categories/ai-gateways) - [AI Governance Tools](/categories/ai-governance-tools) - [AI Note-Taking Software](/categories/ai-note-taking-software) - [AI Orchestration](/categories/ai-orchestration) - [AI Proposal Generator Tools](/categories/ai-proposal-generator-tools) - [AI Search Visibility Optimization Tools](/categories/ai-search-visibility-optimization-tools) - [AI Security Posture Management (AI-SPM) Tools](/categories/ai-security-posture-management-ai-spm-tools) - [AI Security Solutions](/categories/ai-security-solutions) - [AI Storyboard Generators](/categories/ai-storyboard-generators) - [AI Voice Dictation](/categories/ai-voice-dictation) - [AI Writing Assistant](/categories/ai-writing-assistant) - [Answer Engine Optimization (AEO)](/categories/answer-engine-optimization-aeo) [Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes) ![Shalaka Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalaka Joshi") SJ Researched and written by [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi) Updated April 9, 2026 AI voice assistant software enables people to interact with digital devices and systems using natural voice commands, conducting conversations, performing tasks, or transcribing speech into text. It combines automatic speech recognition (ASR), [natural language processing (NLP)](https://www.g2.com/categories/natural-language-processing-nlp), and AI to interpret spoken input and respond by speaking, performing actions, or retrieving information. ### Core Capabilities of AI Voice Assistants Software To qualify for inclusion in the AI Voice Assistants category, a product must: - Support natural language understanding (NLU) with high accuracy to ensure consistent caller experiences - Maintain conversation history to enable multi-turn interactions - Offer AI-powered call answering tools capable of handling incoming calls at all times - Ensure scalability to meet varying call volumes and business needs - Support ASR to convert spoken input into text - Use natural language generation (NLG) and text-to-speech (TTS) to produce natural-sounding responses - Include dialogue management to maintain context and support multi-turn conversations - Respond in real time to enable natural, human-like communication - Provide seamless human handoff to a live agent for unresolved or complex interactions ### How AI Voice Assistants Software Differs from Other Tools AI voice assistants are commonly integrated with [CRM platforms](https://www.g2.com/categories/crm), [call center software](https://www.g2.com/categories/call-center-infrastructure), and [IoT devices](https://www.g2.com/categories/internet-of-things-iot-platforms), enabling them to update records, trigger workflows, and control connected systems. This sets them apart from simple voice dictation tools, which focus solely on transcription. AI voice assistants are particularly valuable for small to mid-sized businesses seeking to reduce wait times, lower operational costs, and maintain professional customer service without scaling headcount. ### Insights from G2 on AI Voice Assistants Software Based on category trends on G2, real-time responsiveness and seamless human handoff stand out as the most valued capabilities. These platforms deliver measurable reductions in operational costs and improvements in customer experience consistency when handling high call volumes. Show More