Best AI Voice Assistants - Page 4

How Many AI Voice Assistants Products Does G2 Track?

Total Products under this Category: 795

Category Stats (Sep 2026)

  • Average Rating: 4.72/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Thoughtly (+1.76%) - Among all products in this category, Thoughtly recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank AI Voice Assistants Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 32,900+ Authentic Reviews
  • 795+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Voice Assistants

G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence

Highlighted products: Retell AI, ElevenLabs, Genesys Cloud CX, Podium, RingCentral AI Receptionist (AIR), Dialpad Support, CallRail, and Glia.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=podium&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=dialpad-support&focus%5B%5D=callrail&focus%5B%5D=glia)

Mihup

Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months.

Average Rating: 4.7/5.0

Total Reviews: 67

Who Is the Company Behind Mihup?

Who Uses This Product?

  • Who Uses This: Quality Analyst
  • Top Industries: Financial Services, Consumer Services
  • Company Size: 59% Medium, 25% Small

What Do G2 Reviewers Say About Mihup?

AI-generated summary from verified user reviews

Pros
  • Users value the accuracy of Mihup, enhancing customer understanding and service quality through efficient analysis.
  • Users find Mihup's platform to be easy to use, enhancing call evaluation and report generation effortlessly.
  • Users appreciate the easy implementation and user-friendly features of Mihup, enhanced by excellent customer support.
  • Users appreciate the proactive customer support from Mihup, enhancing their experience with knowledgeable guidance and assistance.
  • Users commend Mihup for its incredible efficiency, enhancing productivity through seamless interactions and quick, accurate responses.
Cons
  • Users find the user interface issues of Mihup detract from an otherwise smooth and efficient experience.
  • Users find the complexity of setup for Mihup challenging, especially with advanced filters and large datasets.
  • Users find the initial setup time-consuming and suggest improved documentation and communication for better onboarding.
  • Users find the learning curve challenging, requiring time to understand features and customize responses effectively.
  • Users find the poor UI design of Mihup cluttered and challenging, impacting overall experience with the product.

What Are Recent G2 Reviews of Mihup?

MyOperator

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

Average Rating: 4.1/5.0

Total Reviews: 68

Who Is the Company Behind MyOperator?

  • Seller: MyOperator
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Noida, Uttar Pradesh
  • Twitter: @MyOperator
    1,797 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    314 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services, Education Management
  • Company Size: 48% Small, 42% Medium

What Do G2 Reviewers Say About MyOperator?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support provided by MyOperator, ensuring effective and proactive assistance.
  • Users appreciate the helpful AI chatbot and excellent account manager support, enhancing overall user experience and efficiency.
  • Users commend the ease of use of MyOperator, highlighting its simple implementation and user-friendly features.
  • Users highlight the easy setup of MyOperator, appreciating its smooth onboarding and user-friendly interface.
  • Users value the excellent staff support from MyOperator, appreciating proactive assistance and detailed product explanations.
Cons
  • Users note the absence of essential features in MyOperator, highlighting the need for better service and support improvements.
  • Users experience poor customer support, with unresponsive service and unresolved issues affecting overall satisfaction and usability.
  • Users find certain missing functionalities in MyOperator, affecting overall user experience and request implementation processes.
  • Users report significant integration issues with MyOperator, hindering daily usage and complicating the overall user experience.
  • Users find the poor UI design of MyOperator outdated and clunky, hindering their overall experience.

What Are Recent G2 Reviews of MyOperator?

What Are G2 Users Discussing About MyOperator?

NUACOM

Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

Average Rating: 4.8/5.0

Total Reviews: 313

Who Is the Company Behind NUACOM?

  • Seller: NUACOM
  • Year Founded: 2009
  • HQ Location: Ireland
  • Twitter: @nuacomie
    742 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, Managing Director
  • Top Industries: Construction, Computer Software
  • Company Size: 93% Small, 7% Medium

What Do G2 Reviewers Say About NUACOM?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support from Nuacom, highlighting quick resolutions and helpful onboarding assistance.
  • Users value the ease of use of NUACOM, appreciating its quick setup and helpful training resources.
  • Users highlight the helpful support team of NUACOM, ensuring a smooth transition and efficient service.
  • Users appreciate the easy setup of NUACOM, which streamlines the onboarding process for smooth functionality.
  • Users highlight the fantastic customer service of NUACOM, noting the friendly and efficient support provided.
Cons
  • Users experience call issues with missed connections and complicated configurations, hindering effective use of Nuacom.
  • Users face call limitations with missed calls and unnecessary voicemail time restrictions, complicating the communication experience.
  • Users wish for a wider selection of features, including headset options and multi-company access in the app.
  • Users find the dialer issues frustrating, noting slow performance and inaccurate name pronunciations impacting usability.
  • Users find NUACOM to be high cost, especially when needing multiple extensions or additional features like texting.

What Are Recent G2 Reviews of NUACOM?

What Are G2 Users Discussing About NUACOM?

Synthesys

Synthesys is an AI telecommunications platform that automates real business conversations across phone calls and SMS. It helps teams handle inbound and outbound communication at scale without sacrificing control, reliability, or integration depth. Built for revenue and operations, Synthesys can qualify leads, book appointments, answer common questions, route callers to the right department, and follow up automatically by text. You can design call flows, define business rules, capture structured data, and trigger actions in your stack in real time. That means calls become workflows, not just transcripts. Synthesys is designed for production use. You get the tools to launch quickly, monitor performance, and improve outcomes over time. Whether you run a sales org, a service business, or a support team, Synthesys helps reduce response time, increase conversion, and take load off humans while keeping escalation paths clear when a customer needs a person.

Average Rating: 4.9/5.0

Total Reviews: 7

Who Is the Company Behind Synthesys?

  • Seller: Synthesys
  • Year Founded: 2024
  • HQ Location: Los Angeles, California
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Synthesys?

Automation Anywhere Aisera Solutions

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilities, and customer service domains, delivering exponential cost efficiencies, higher organizational productivity, and an enhanced employee experience. Aisera’s Agentic AI platform acts as a cognitive layer of Artificial Intelligence on top of existing enterprise infrastructure, delivering a single pane of glass view into all business knowledge stored in all the disparate SORs, data systems, and applications that most enterprises accumulate over decades of technology investments. With a no-rip-n-replace approach, Aisera readily integrates with these existing SORs and applications and provides businesses the ability to launch fully autonomous agents that meet and exceed the most stringent enterprise data security, privacy, and compliance requirements and policies. The result is a highly efficient enterprise with transformed employee and customer experiences that translate into a continued increase in productivity levels across the enterprise.

Average Rating: 4.4/5.0

Total Reviews: 133

Who Is the Company Behind Automation Anywhere Aisera Solutions?

  • Seller: Automation Anywhere
  • Year Founded: 2003
  • HQ Location: San Jose, CA
  • Twitter: @AutomationAnywh
    55,050 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,327 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 64% Large, 26% Medium

What Do G2 Reviewers Say About Automation Anywhere Aisera Solutions?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of implementation with Aisera, highlighting seamless integration and responsive support from the team.
  • Users find Aisera's platform to be easy to implement, resulting in a smooth and efficient integration process.
  • Users praise Aisera's responsive customer support, ensuring timely assistance that enhances their experience and satisfaction.
  • Users appreciate the effortless automation Aisera provides, enhancing customer service and saving valuable time.
  • Users value Aisera's automation capabilities for enhancing efficiency and saving time in repetitive business tasks.
Cons
  • Users face a challenging learning curve with Aisera due to lack of documentation and manual tuning requirements.
  • Users find Aisera to be quite time-consuming, requiring extensive manual engagement for tuning and data navigation.
  • Users note the complexity of Aisera, requiring extensive setup and ongoing adjustments, which can be overwhelming.
  • Users express concern about the complexity and limitations of AI, citing the need for more assistance and maintenance.
  • Users find Aisera has a steep learning curve that requires significant investment and time to fully utilize its features.

What Are Recent G2 Reviews of Automation Anywhere Aisera Solutions?

What Are G2 Users Discussing About Automation Anywhere Aisera Solutions?

Awaz AI

Hey, We’re Awaz AI – A voice AI software that helps companies scale outreach, sales, customer engagement and more using lifelike, customisable voice agents. Our users create AI voice agents to spearhead outbound / inbound call campaigns, send follow-up messages / emails to leads, handle customer queries, qualify prospects, and even onboard new users — all without lifting a finger.

Average Rating: 3.9/5.0

Total Reviews: 7

Who Is the Company Behind Awaz AI?

  • Seller: Awaz AI
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 100% Small

What Do G2 Reviewers Say About Awaz AI?

AI-generated summary from verified user reviews

Pros
  • Users value the available customer service for engaging support and assistance whenever needed.
Cons
  • Users report dashboard issues with Awaz AI, feeling misled about features that don't function as promised.
  • Users experience difficult navigation with Awaz AI, leading to frustration over features and functionality that don't work as promised.
  • Users experience email communication issues with Awaz AI, leading to frustration and unresolved problems regarding features and refunds.
  • Users criticize Awaz AI for being expensive with disappointing features and poor customer service, feeling scammed overall.
  • Users report significant integration difficulty with Awaz AI, facing feature malfunctions and misleading representations of functionality.

What Are Recent G2 Reviews of Awaz AI?

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

Average Rating: 4.5/5.0

Total Reviews: 727

Who Is the Company Behind CTM?

  • Seller: CTM
  • Company Website:
  • Year Founded: 2009
  • HQ Location: 231 Najoles Rd Suite 500, Millersville, MD 21108
  • LinkedIn® Page: www.linkedin.com
    127 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Marketing and Advertising, Internet
  • Company Size: 65% Small, 30% Medium

What Do G2 Reviewers Say About CTM?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive customer support of CTM, which is always quick to assist and resolve issues.
  • Users value the ease of use of CTM, appreciating its intuitive interface and strong support resources.
  • Users value the extensive features and excellent customer support of CTM, enhancing day-to-day operations and training.
  • Users benefit from accurate call tracking with CTM, providing valuable insights to optimize marketing strategies and enhance training.
  • Users highlight the user-friendly interface and effective customer support, enhancing their overall experience with CTM.
Cons
  • Users find the learning curve steep, making it difficult to utilize the full potential of CTM effectively.
  • Users find the complexity overwhelming due to extensive options and advanced features that are difficult to navigate.
  • Users find difficult navigation in CallTrackingMetrics, particularly for new users, complicating their experience while accessing features.
  • Users find the steep learning curve of CTM challenging, making initial setup and integration difficult.
  • Users face challenges due to the missing functionality of preset templates and limited global number availability on CTM.

What Are Recent G2 Reviews of CTM?

What Are G2 Users Discussing About CTM?

Sloane

Sloane is a comprehensive AI-powered phone answering service platform that enables small businesses to provide 24/7 professional phone coverage through intelligent virtual receptionists. The platform combines cutting-edge AI technology with traditional telephony infrastructure to deliver a seamless, scalable, and affordable solution for business communication needs.

Average Rating: 5.0/5.0

Total Reviews: 6

Who Is the Company Behind Sloane?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Sloane?

Telnyx Voice AI Agents

Telnyx Voice AI Agents is a full-stack, real-time conversational AI platform for building, testing, and deploying low-latency voice agents that connect directly to the PSTN. Speech-to-text, text-to-speech, LLMs, and global voice connectivity live on one integrated platform - so you ship production-grade AI voice agents without stitching together separate vendors. Unlike tools built on rented infrastructure, Telnyx runs Voice AI Agents on its own private global IP network and GPU-accelerated edge, delivering real-time performance from model to microphone with millisecond latency. An open, modular LLM approach lets you choose, swap, fine-tune, or chain models to optimize cost, latency, and performance - no lock-in. From AI appointment booking in healthcare to real-time fraud detection in fintech and multilingual support in the contact center, Telnyx gives you the carrier-grade reliability and global scale to move fast and stand out with voice experiences that keep customers engaged.

Average Rating: 4.8/5.0

Total Reviews: 6

Who Is the Company Behind Telnyx Voice AI Agents?

  • Seller: Telnyx
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Austin, Texas, United States
  • Twitter: @telnyx
    4,414 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    387 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Telnyx Voice AI Agents?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the fast and accurate support for Telnyx Voice AI Agents, making configuration seamless.
  • Users praise easy integrations with Telnyx Voice AI Agents, appreciating the quick and precise support during setup.
  • Users appreciate the fast service provided by Telnyx Voice AI Agents, noting quick and accurate support.
Cons
  • Users find that connectivity issues hinder the effectiveness of Telnyx Voice AI Agents, leading to frustration in usage.

What Are Recent G2 Reviews of Telnyx Voice AI Agents?

Autocalls

Autocalls is an advanced SaaS platform designed to automate phone calls using artificial intelligence voice agents. With Autocalls, businesses can streamline and scale their inbound and outbound call processes, whether for customer support, lead generation, appointment scheduling, or payment reminders—without relying on human operators. Autocalls AI provides: - AI-driven interactive voice response (IVR) systems that handle conversations naturally in multiple languages. - Seamless integration with your CRM, helpdesk, or marketing tools. - Real-time analytics and call transcripts for tracking performance and optimizing workflows. - Easy setup through a no-code/low-code interface, so you can launch new call flows quickly and efficiently. Whether you run a call center, a digital agency, or any business that needs to automate repetitive phone calls, Autocalls AI helps you save time, reduce costs, and deliver a better customer experience.

Average Rating: 4.9/5.0

Total Reviews: 7

Who Is the Company Behind Autocalls?

Who Uses This Product?

  • Company Size: 86% Small, 14% Medium

What Are Recent G2 Reviews of Autocalls?

Nedzo AI

Nedzo is an AI Conversation OS that automates omnichannel customer interactions end-to-end with AI voice, chat, and web agents. Build and deploy agents, run every conversation in a unified inbox, and automate routing and follow-ups. When a human is needed, hand off instantly with full context and summaries. Track outcomes, control costs, and prove ROI with reporting, integrations, and built-in safeguards.

Average Rating: 4.9/5.0

Total Reviews: 5

Who Is the Company Behind Nedzo AI?

  • Seller: Nedzo AI
  • Year Founded: 2023
  • HQ Location: Newark, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Nedzo AI?

Newo

Newo.ai is the only Voice AI Employee platform built for scale. Our 1-Click Voice AI Builder creates a fully functional, revenue-generating AI receptionist in under three minutes with just a website URL—no code required. Unlike generic AI tools, Newo.ai solves the biggest challenges in voice automation: AI Hallucinations – Our Supervisor/Observer architecture delivers a 99.7% Lead Success Score. Slow Deployment – 1-Click setup launches production-ready Voice AI Employees instantly. High Maintenance Costs – Centralized dashboards make large-scale updates simple. Your Voice AI Employee answers calls, books appointments, and engages across phone, SMS, Instagram, WhatsApp, Yelp, TikTok, and web chat—24/7, in multiple languages, with human-like conversations. Businesses that implement a Voice AI Employee see $25K–$50K in additional monthly revenue by capturing leads missed after hours or during peak times. The perfect white-label solution for IT firms, VoIP providers, CRM/POS vendors, and marketing/web design agencies, Newo.ai enables instant multi-client deployment, industry-specific templates, and measurable ROI through Additional Secured Revenue (ASR) tracking.

Average Rating: 4.9/5.0

Total Reviews: 9

Who Is the Company Behind Newo?

  • Seller: Newo.ai
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    82 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 45% Large

What Do G2 Reviewers Say About Newo?

AI-generated summary from verified user reviews

Pros
  • Users highlight the seamless integrations of Newo.ai with OpenTable, boosting reservation efficiency and revenue significantly.
  • Users find Newo's easy setup efficient, allowing quick deployment and seamless integration into restaurant operations.
  • Users praise Newo for its exceptional support and seamless integration, enhancing customer interactions and efficiency.
  • Users find Newo.ai a time-saving solution that boosts reservation efficiency, leading to increased bookings and revenue.
  • Users love the automation capabilities of Newo, streamlining lead scoring and enhancing conversational interactions effortlessly.
Cons
  • Users express concern over the lack of insight into call origins, hindering effective ad tracking and analysis.
  • Users find the learning curve challenging initially, requiring trial and error for satisfactory script adjustments.

What Are Recent G2 Reviews of Newo?

DialLink

DialLink is a business phone system built specifically for SMBs and startups to solve the problem of scattered, hard-to-manage customer communication. It brings advanced call handling, AI voice agents, and business messaging into a single, centralized platform, so teams can manage inbound and outbound communication without relying on personal phones or disconnected tools. Instead of missed calls, lost messages, and unclear ownership, DialLink gives your team one place to see every interaction, know who responded, and keep conversations organized. This helps reduce missed opportunities, improve response times, and deliver a more consistent, professional customer experience. DialLink is designed to be easy to set up and manage, even for non-technical teams. You can get started quickly without IT support, configure call flows with simple settings, and adapt the system as your business grows. With an affordable total cost of ownership, DialLink gives you professional communication capabilities without the high costs and complexity of traditional business phone systems. With built-in AI voice agents, DialLink ensures calls are handled even during busy periods or outside business hours. AI voice agents can answer calls, capture key details, route inquiries, and summarize conversations, so your team stays responsive without adding complexity or without adding extra overhead to the team.

Average Rating: 4.9/5.0

Total Reviews: 4

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DialLink is a business phone system that brings business calls, texts, and AI voice agents together in one platform, built for small businesses and startups. Set up in minutes and sound professional from day one.

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View this exclusive G2 deal

Who Is the Company Behind DialLink?

  • Seller: DialLink
  • Company Website:
  • Year Founded: 2024
  • HQ Location: Miami Beach, US
  • Twitter: @DialLinkCorp
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About DialLink?

AI-generated summary from verified user reviews

Pros
  • Users commend the fast and efficient customer support of DialLink, enhancing their overall experience with the service.
  • Users find DialLink to be very user-friendly, with easy setup and efficient AI voice agents enhancing their experience.
  • Users value the ease of use of DialLink, praising its simple setup and efficiency in meeting business needs.
  • Users love the easy scheduling feature of DialLink, allowing immediate phone number use upon account setup.
  • Users appreciate the versatile features of DialLink, enabling seamless automation for inbound calls and effective communication.
Cons
  • Users face voicemail issues with DialLink, as Ubiquiti VoIP desk phones are currently unsupported.

What Are Recent G2 Reviews of DialLink?

Flip

Flip is the leading conversational AI customer service platform built for retail, ecommerce, healthcare, and transportation. While most platforms are built wide and generic, Flip is built deep, with industry-specific automations that help companies resolve more customer requests without adding headcount. Trusted by Under Armour, Tory Burch, Experity, and 13cabs, Flip’s agent goes live quickly with automated intents and dedicated support to personalize workflows for each business. What Flip Does - Automates customer conversations on phone and chat channels, and the workflows behind them. Handles routine requests with AI while routing complex issues to human agents, giving your CX team time to focus on complex, high-value conversations. - Integrates with 60+ platforms, including Shopify, Salesforce, HubSpot, and Zendesk. What Clients Get - Automate more, faster: Resolve more customer requests without adding headcount. Time to invest in their CX team: AI handles routine interactions so agents can focus on complex, high-value conversations. - Launch quickly: Dedicated teams personalize workflows, policies, and brand voice to get you live faster. - Built for your industry: Purpose-built automations for retail, healthcare, and transportation industries for the most impactful performance outcomes. Proof & Recognition - 300M+ real customer interactions used to train Flip across 250+ deployments. - Recognized by Customer Management Practice (CMP), Retail Exchange, and more

Average Rating: 4.7/5.0

Total Reviews: 17

Who Is the Company Behind Flip?

  • Seller: Flip
  • Company Website:
  • Year Founded: 2015
  • HQ Location: New York, New York
  • Twitter: @flip_cx
    66 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    78 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail
  • Company Size: 53% Medium, 47% Small

What Are Recent G2 Reviews of Flip?

Mina (Meeting Assistant)

Mina is an AI teammate that turns meetings into action. Unlike conventional AI meeting assistants that quietly record conversations and send notes afterward, Mina actively participates in meetings, responds when addressed, understands the evolving context and helps teams complete work while the conversation is still happening. Mina works across the entire meeting lifecycle: Before the meeting, Mina can prepare agendas, retrieve relevant information from connected tools and brief participants with the context they need. During the meeting, participants can say “Hey Mina” to ask questions, retrieve documents, track decisions, pull off presentations, identify action items, assign responsibilities, schedule follow-ups or execute tasks without interrupting the conversation. After the meeting, Mina creates role-specific summaries, organizes decisions and action items, and updates the tools where teams already work. With 40+ skills and 200+ integrations, Mina connects with popular platforms such as Slack, Salesforce, HubSpot, Jira, Asana, ClickUp, GitHub, Linear, Notion, Confluence, Gmail, Google Calendar, Google Sheets and Zapier. Teams can use specialized Mina assistants for different workflows, including: • Leadership and executive meetings • Sales calls • Scrum and agile meetings • Interviews and recruitment • Customer success conversations • General team meetings Organizations can also customize Mina’s personality, voice, knowledge, participation style, connected tools and executable skills to match their specific workflow. Mina helps teams: • Turn meeting decisions into assigned and trackable work • Reduce manual note-taking and post-meeting administration • Keep action items, owners and deadlines visible • Retrieve business information during live conversations • Update project-management and CRM tools • Schedule follow-ups and keep commitments moving • Preserve meeting context across teams and workflows • Spend less time chasing updates after meetings Mina supports Google Meet, Zoom and Microsoft Teams and can operate in passive or proactive participation modes based on the team’s preferences. Security and user control are fundamental to Mina. The platform uses secure OAuth authentication, 256-bit encryption and user-controlled meeting participation. Mina is SOC 2 Type II certified and GDPR-friendly. Mina does not delete emails or meetings without explicit user action, and teams control when Mina participates, speaks and executes actions. Mina is designed for founders, leadership teams, sales organizations, customer-success teams, recruiters, product teams and growing companies that want meetings to create measurable outcomes—not just transcripts. Mina doesn’t simply remember what was discussed. She helps teams act on it.

Average Rating: 5.0/5.0

Total Reviews: 7

Who Is the Company Behind Mina (Meeting Assistant)?

Who Uses This Product?

  • Company Size: 71% Medium, 29% Small

What Are Recent G2 Reviews of Mina (Meeting Assistant)?

Shalaka Joshi
SJ
Researched and written by Shalaka Joshi
Updated April 9, 2026