We started using Awaz to automate some of our sales outreach, mainly lead follow-ups and event reminders and it’s been great so far. The voice AI is surprisingly natural, and most people don’t even realise they’re talking to a bot.<br><br>What I really like is how customisable the flows are. You can tweak the tone and responses to match your brand, and once it’s set up, it just runs in the background. We’ve booked more demos in the past month than we did with manual follow-ups. Review collected by and hosted on G2.com.

There’s a bit of a learning curve at the start, and you do need to test the flows properly, but the Awaz team has been pretty responsive and open to feedback. It’s definitely freed up time for our sales team to focus on warmer leads. Review collected by and hosted on G2.com.