G2

Tanvir Ahmde S.

Operations Manager

Small-Business (50 or fewer emp.)

12/12/2025

"A simple, human-sounding AI receptionist that actually works"

5/5

What do you like best about Sloane?

What I like most about Sloane is how easy it is to set up and how natural the AI sounds on real calls. The onboarding process is fast, and importing business information from a website or Google Business profile makes getting started very straightforward.

Sloane does a great job answering calls, capturing important details, and providing call summaries without feeling robotic. The pricing is also very transparent, including a free plan, which makes it accessible for small businesses that want to test it before committing. Overall, it’s a clean, well-designed solution that focuses on solving a real business problem. Review collected by and hosted on G2.com.

What do you dislike about Sloane?

The onboarding experience is very minimal, which is good for speed but could use a bit more guidance for first-time users. Some steps would benefit from short explanations, examples, or visual walkthroughs to make it clearer what to expect.

Additionally, while the core features work well, more advanced customization and analytics could be highlighted or expanded in the interface to help users better understand all the capabilities available. Review collected by and hosted on G2.com.

What problems is Sloane solving and how is that benefiting you?

Sloane helps solve the problem of missed calls and inconsistent call handling, especially for small businesses that can’t always answer the phone. By providing a 24/7 AI receptionist, it ensures every call is answered professionally and no potential leads or customer inquiries are lost.

This reduces the need for additional staff, saves time, and improves the overall customer experience. Having access to call summaries and transcripts also makes it easier to follow up and stay organized without manually tracking calls. Review collected by and hosted on G2.com.