G2

PG

PRASHANT G.

Vice President

Information Technology and Services

Enterprise (> 1000 emp.)

4/20/2026

"User-Friendly and Easy to Adopt, with Great AI Features"

4.5/5

What do you like best about Automation Anywhere Aisera Solutions?

Use of LLM Models and integration of the same in Multi Agent Mode Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Aisera Solutions?

Work on more in person support rather offline Review collected by and hosted on G2.com.

What problems is Automation Anywhere Aisera Solutions solving and how is that benefiting you?

Aisera solves the problem of inefficient, manual and slow employee/customer support by providing an Agentic AI platform that automates resolutions rather than just answering questions.

Problems Aisera Solves:

1. High Vilume of Repetitive Tickets

2. Slow Mean Time to Resolution (MTTR)

3. 24/7 Support Demands

Key Benefits of Aisera:

1. Auto-Resolution of Tickets (65% - 80%)

2. Increased Productivity

3. Improved Employee/Customer Satisfaction (CSAT) Review collected by and hosted on G2.com.