Best AI IT Agents Software - Page 2

How Many AI IT Agents Software Products Does G2 Track?

Total Products under this Category: 142

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CloudThinker (+0.19%) - Among all products in this category, CloudThinker recorded the largest rating increase compared to last month

Last updated: September 05, 2026

How Does G2 Rank AI IT Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 8,300+ Authentic Reviews
  • 142+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI IT Agents Software

G2 Grid® for AI IT Agents Software plotting products by satisfaction and market presence

Highlighted products: ServiceNow AI Agents, Agentforce IT Service, Remote Monitoring and Management, Harmony, ServiceNow EmployeeWorks, Glean, Guru, and Console.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-it-agents/grids.json?focus%5B%5D=servicenow-ai-agents&focus%5B%5D=agentforce-it-service&focus%5B%5D=remote-monitoring-and-management&focus%5B%5D=harmony-2026-09-15&focus%5B%5D=servicenow-employeeworks&focus%5B%5D=glean-technologies-glean&focus%5B%5D=guru&focus%5B%5D=console-com-console)

Serval

Serval is an AI-native enterprise service management platform that automates employee support requests. Serval has full ITSM functionality including request, incident, problem, change, and knowledge management. They also include a robust CMDB, HAM/SAM workflows, and native access management. Serval is built on a two-agent architecture. Catalyst, the automation agent, turns requests given in plain language into production-grade, code-based workflows, analyzes ticket history to suggest future automations, and investigates, diagnoses, and ships fixes, so problems are resolved before they become tickets. The help desk agent is the employee-facing agent. When employees make requests, the agent reasons over the problem and resolves it using the workflows published by admins, meaning that any action taken against external systems are deterministic and auditable.

Average Rating: 4.9/5.0

Total Reviews: 10

Who Is the Company Behind Serval?

  • Seller: Serval
  • Company Website:
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    59 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 70% Medium, 20% Small

What Are Recent G2 Reviews of Serval?

Leena AI Autonomous Agent

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to access knowledge and execute transactions across ERP, CRM, HRIS, ITSM, and other business systems through a single conversational interface. Customers routinely achieve a 70 % reduction in IT, HR, and finance ticket volumes while boosting employee productivity through intuitive self‐service. Leena AI is on a mission to build the world’s most iconic agentic AI company, trusted by global leaders to transform how work gets done.

Average Rating: 4.6/5.0

Total Reviews: 147

Who Is the Company Behind Leena AI Autonomous Agent?

  • Seller: Leena AI
  • Year Founded: 2018
  • HQ Location: 132 West, 31st Street, Suite #1006, New York 10001
  • Twitter: @LeenaAI_
    364 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    306 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Inside sales specialist
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 70% Large, 24% Medium

What Do G2 Reviewers Say About Leena AI Autonomous Agent?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Leena AI, appreciating its user-friendly interface and seamless access for employees.
  • Users appreciate the intelligent support from Leena AI, enhancing employee engagement and streamlining HR processes effectively.
  • Users commend the responsive customer support provided by Leena AI, ensuring smooth assistance throughout the implementation process.
  • Users appreciate the efficiency of Leena AI, which streamlines HR processes and enhances employee engagement seamlessly.
  • Users appreciate the instant query resolution with Leena AI, enhancing efficiency and saving valuable time.
Cons
  • Users often face technical issues with Leena AI, including software limitations and slow updates affecting performance.
  • Users often face technical issues with Leena AI, including misunderstandings and delays in updates, impacting overall usability.
  • Users experience software bugs and AI limitations, with occasional glitches and slow updates impacting overall performance.
  • Users note a lack of features in Leena AI, suggesting the need for more functionalities and integrations for improved experience.
  • Users note the limited features of Leena AI, suggesting the need for expanded capabilities and integrations.

What Are Recent G2 Reviews of Leena AI Autonomous Agent?

What Are G2 Users Discussing About Leena AI Autonomous Agent?

LivePerson

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transformation, orchestrate conversations across all channels, departments and systems, supercharge agent productivity, and deliver more personalized, AI-empowered customer experiences. Our platform is built for large, highly-regulated, consumer-facing enterprises. Hundreds of the world’s leading brands — including HSBC, Burberry, Chipotle, and Virgin Media — use our Conversational Cloud® platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of generative AI and large language models(LLM) for better business outcomes. With LivePerson’s solutions, you can understand what customers want, connect to the right channels, assist your agents, and embrace AI-powered automation — all in service of your business and customers. Here are some of the business outcomes brands are seeing with LivePerson: - 2x uptick in employee efficiency - 10X conversions vs. traditional digital - 20% boost in customer satisfaction - 90% automation containment rates - 50% decrease in agent attrition rates With LivePerson, you have the world’s largest dataset at your fingertips. The Conversational Cloud platform powers nearly 1 billion conversational interactions each month, making our AI more accurate than any competitor and used by every major industry across the world. We help you turn your customers’ words into actionable data — and dollar signs for your business.

Average Rating: 4.3/5.0

Total Reviews: 185

Who Is the Company Behind LivePerson?

  • Seller: LivePerson
  • Company Website:
  • Year Founded: 1995
  • HQ Location: New York, NY
  • Twitter: @LivePerson
    10,758 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,183 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Internet, Retail
  • Company Size: 43% Medium, 33% Large

What Do G2 Reviewers Say About LivePerson?

AI-generated summary from verified user reviews

Pros
  • Users value the intelligent AI responses of LivePerson, enhancing personalized and engaging customer interactions across various channels.
  • Users value the ease of use of LivePerson, enabling seamless, personalized interactions across multiple communication channels.
  • Users appreciate the intelligent and personalized responses of LivePerson, enhancing engagement across multiple digital channels.
  • Users appreciate the intelligent AI responses of LivePerson, enhancing personalized interactions and valuable insights across channels.
  • Users value the efficiency of LivePerson, benefiting from swift customer engagement and effective communication across channels.
Cons
  • Users often find the learning curve steep, making onboarding challenging for new developers or teams.
  • Users find the complexity of setup for LivePerson daunting, particularly novice users struggling with functionality and performance.
  • Users face a steep learning curve with LivePerson, making initial setup and optimization challenging and time-consuming.
  • Users find LivePerson to be very expensive, with high implementation costs and demands on resources for setup.
  • Users find the missing features, such as email integration and improved reporting, hinder the overall experience with LivePerson.

What Are Recent G2 Reviews of LivePerson?

Zendesk for Employee Service

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments, Zendesk is designed to accommodate the evolving needs of growing organizations without costly developer resources. The platform offers pre-built integrations with popular IT and HR systems, along with robust data analytics to drive informed decisions. Whether you're looking to build a top-tier service desk, improve incident management, automate workflows, or boost self-service capabilities, Zendesk for Employee Service provides the ease of use, flexibility and scalability required for today's dynamic workplace.

Average Rating: 4.5/5.0

Total Reviews: 109

Who Is the Company Behind Zendesk for Employee Service?

  • Seller: Zendesk
  • Company Website:
  • Year Founded: 2007
  • HQ Location: San Francisco, CA
  • Twitter: @Zendesk
    102,672 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,537 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 24% Small

What Do G2 Reviewers Say About Zendesk for Employee Service?

AI-generated summary from verified user reviews

Pros
  • Users value the quick access to company knowledge with Unleash, enhancing efficiency and team synchronization.
  • Users value the time-saving capabilities of Zendesk for Employee Service, significantly enhancing team efficiency and productivity.
  • Users value the AI-powered search capabilities of Zendesk for Employee Service, significantly enhancing support efficiency and collaboration.
  • Users appreciate the easy integrations of Zendesk for Employee Service, quickly getting up and running with excellent support.
  • Users appreciate the smooth integration process of Zendesk for Employee Service, enabling quick deployment and enhanced productivity.
Cons
  • Users find the AI limitations of Zendesk frustrating, with subpar code generation and transparency issues regarding algorithms.
  • Users note the limited features of Zendesk for Employee Service, lacking advanced options for complex needs.
  • Users find the limited options in Zendesk for Employee Service restricts advanced functionality and customization.
  • Users find the missing features in Zendesk for Employee Service limit its functionality for more complex needs.
  • Users experience slow loading times for complex information retrieval, impacting the overall efficiency of the platform.

What Are Recent G2 Reviews of Zendesk for Employee Service?

What Are G2 Users Discussing About Zendesk for Employee Service?

IntelePeer

IntelePeer empowers businesses to elevate their brands through exceptional customer experiences. With the only full-stack conversational AI platform, we automate interactions by: * Delivering human-like interactions that drive meaningful outcomes and insights. * Providing rapid, safe, and automated AI solutions with the fastest time-to-value. * Offering a reliable and scalable enterprise-grade platform with unparalleled access to data and insights. * Investing in and orchestrating cutting-edge AI, allowing businesses to leverage the latest technology with the control they need. We provide your customers what they need, when they need it by using AI to make every customer interaction better than the last.

Average Rating: 3.8/5.0

Total Reviews: 9

Who Is the Company Behind IntelePeer?

Who Uses This Product?

  • Company Size: 50% Small, 30% Medium

What Do G2 Reviewers Say About IntelePeer?

AI-generated summary from verified user reviews

Pros
  • Users find that the service's reliability is its key strength, ensuring consistent performance in their communications.
Cons
  • Users report significant account management issues, highlighting frustrations with incorrect billing and unresponsive support staff.
  • Users frequently experience billing issues with IntelePeer, facing unexpected charges and poor customer support throughout the process.
  • Users express frustration over cost transparency due to unexpected charges and ineffective customer support from IntelePeer.
  • Users find IntelePeer to be expensive and unpredictable in billing, leading to frustration and dissatisfaction.
  • Users highlight poor customer support, facing frustrating billing issues and communication failures throughout their experience with IntelePeer.

What Are Recent G2 Reviews of IntelePeer?

What Are G2 Users Discussing About IntelePeer?

PeopleReign

PeopleReign is the industry's only action-taking AI platform for IT and HR employee service that manages the complete employee issue lifecycle—from predicting problems before they occur to eliminating them permanently. Pre-built workflows for the most common employee issues allow fast configuration with just a few clicks, and seamless integration with your existing technology stack enhances its capabilities while protecting your technology investment. PeopleReign is the only platform that guarantees measurable ROI in your first month.

Average Rating: 4.9/5.0

Total Reviews: 8

Who Is the Company Behind PeopleReign?

  • Seller: PeopleReign
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 63% Large, 38% Medium

What Do G2 Reviewers Say About PeopleReign?

AI-generated summary from verified user reviews

Pros
  • Users value the quick deployment and automation capabilities of PeopleReign, enhancing employee experience through instant resolutions.
  • Users commend the deployment ease of PeopleReign, enabling rapid integration and immediate value in AI solutions.
  • Users value the ease of use of PeopleReign, facilitating quick deployment and seamless integration into existing workflows.
  • Users commend the efficiency of PeopleReign, achieving rapid deployments and instant resolutions for HR and IT services.
  • Users appreciate the quick deployment and enhancement capabilities of PeopleReign for AI support in Teams and Slack.
Cons
  • Users note the integration issues requiring more custom configuration than expected, which may complicate diverse enterprise environments.

What Are Recent G2 Reviews of PeopleReign?

Risotto

Risotto is an AI-powered help desk and ITSM agent that automates internal support where employees already work, in Slack, Microsoft Teams, and email. Built by IT for IT and trusted by teams like Instacart, Gusto, ThoughtSpot, Jobber, Fundrise, and Retool, Risotto resolves up to 70% of Tier-1 tickets end-to-end with an AI agent that understands context and intent, not just keywords. Out of the box, Risotto rapidly automates the requests that flood lean IT teams: password resets, software access, general knowledge troubleshooting, identity and provisioning issues, MDM-related device requests, and more. Time-to-value is a key differentiator. Rather than the weeks of configuration legacy ITSM tools require, many customers see high automation numbers within hours of going live. Risotto fits however your support is set up today. It can augment your existing ticketing system, layering AI automation on top of tools like Jira Service Management, Freshservice, Zendesk, and ServiceNow, or serve as a complete standalone ticketing system in its own right. Unlike keyword-matching chatbots, Risotto holds a real conversation. It asks clarifying questions, walks employees through multi-step troubleshooting, and only escalates what truly needs a human, with full context. For harder, ambiguous problems, Risotto's Tier-2 assistant goes further, researching the issue and suggesting remediation plans. And because it learns from every interaction and from your documentation, it gets more accurate over time. Risotto also automates identity and access management. Employees request access with a simple message; Risotto confirms permissions, coordinates approvals, and provisions through your IAM tools, with time-bound and just-in-time (JIT) access and a complete audit trail. Knowledge management is automatic too: Risotto blends answers from Notion, Confluence, Google Drive, Guru, SharePoint, and Slack, turns support threads into articles, and keeps everything current without manual upkeep. Beyond IT, Risotto extends the same automation to HR, Legal, Finance, Engineering, and Security, with native HRIS integrations like BambooHR and Workday. Fragmented requests across teams unify into a single funnel that auto-triages by intent, while department-level permissions keep sensitive requests private and compliant. While Risotto's bread and butter is workflows across chat, ticketing, knowledge, identity, HRIS, and MDM, it also handles complex tickets across your CRM, procurement system of record, contract management tools, and more. It connects natively to Okta, Microsoft Entra, Google Workspace, GitHub, Linear, Asana, and Jamf, and its MCP server enables native connections to tools like Claude Cowork. Risotto is SOC 2 compliant, HIPAA compliant, and built to clear infosec reviews. Risotto is the best fit for mid-to-large organizations that already use an ITSM (or small organizations looking for their first AI-native ITSM), have lean teams strained by Tier-1 volume, need support across multiple departments, and want to consolidate scattered knowledge, without forcing employees onto a new portal. Get started with a free demo and a free 30-day pilot.

Average Rating: 4.8/5.0

Total Reviews: 4

Who Is the Company Behind Risotto?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Risotto?

Siit

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with existing tools, Siit eliminates complexity, accelerates resolution times, and transforms internal support into a strategic advantage.

Average Rating: 5.0/5.0

Total Reviews: 29

Who Is the Company Behind Siit?

  • Seller: Siit
  • Year Founded: 1976
  • HQ Location: Paris, FR
  • Twitter: @siitapp
    35 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 55% Small, 45% Medium

What Do G2 Reviewers Say About Siit?

AI-generated summary from verified user reviews

Pros
  • Users find SIIT's ease of use remarkable, enhancing efficiency and streamlining internal support with intuitive tools.
  • Users value the seamless integrations of Siit with tools like Slack and Teams, enhancing efficiency in workflows.
  • Users commend SIIT for its exceptional customer support, providing fast, intuitive assistance directly through Slack and Teams.
  • Users appreciate the seamless communication with Siit, enhancing support efficiency and employee satisfaction through Slack integration.
  • Users appreciate the communication efficiency of Siit, enhancing support speed and collaboration within teams.
Cons
  • Users feel that Siit's inadequate reporting limits their ability to gain valuable insights into support operations.
  • Users desire inadequate reporting features from Siit, seeking enhanced analytics for improved support insights.
  • Users suggest enhancing Siit by addressing integration issues for a more seamless onboarding experience.
  • Users often face connectivity issues with Siit, hindering their experience due to the dependency on stable internet.
  • Users feel there's a need for limited customization, as they desire more options and advanced reporting capabilities.

What Are Recent G2 Reviews of Siit?

ElevenLabs

ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace. Core capabilities include Eleven v3 for expressive Text to Speech in 70+ languages, Scribe v2 for Speech to Text, Voice Design and Voice Cloning for character creation, and Dubbing for full-scale localization. Teams also use it for AI Sound Effects, AI Music, and Image and Video generation, alongside production tools like Studio and Voice Library. ElevenAgents enables businesses to deploy voice and chat agents at scale, with the integrations, testing, and monitoring needed for reliable customer experiences across sales, support, and operations. ElevenAPI provides programmatic access to ElevenLabs AI models for voice, music, sound effects, dubbing, and transcription, so developers can integrate these capabilities directly into their applications, workflows, and production pipelines. Enterprises integrate via SOC 2 Type 2-certified APIs and SDKs. Safety measures including Speech Classifier, watermarking, and granular voice usage controls, are built into the platform. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication, empowering teams to create, converse, and connect in any language, medium, or voice.

Average Rating: 4.5/5.0

Total Reviews: 1,213

Who Is the Company Behind ElevenLabs?

  • Seller: Eleven Labs
  • Company Website:
  • Year Founded: 2022
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    1,296 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 73% Small, 7% Medium

What Do G2 Reviewers Say About ElevenLabs?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ElevenLabs, allowing for quick setup and efficient task completion.
  • Users appreciate the impressive quality of ElevenLabs, highlighting its natural voices and seamless user experience.
  • Users value the speed and reliability of ElevenLabs, allowing efficient task completion and enhanced production quality.
  • Users appreciate the impressive voice quality and ease of use of ElevenLabs for creating seamless voice agents.
  • Users appreciate the easy setup of ElevenLabs, allowing for a smooth integration into their workflow.
Cons
  • Users find the pricing structure quite expensive, especially for high-volume usage and with non-carryover of unused credits.
  • Users report that directing AI voice talent and integration processes need improvement, causing challenges in usability and setup.
  • Users find the pricing issues limiting, especially with high-volume needs and non-carryover credits, affecting usability.
  • Users highlight the missing features like custom datasets and flexible pricing that limit their overall experience.
  • Users experience pronunciation issues with ElevenLabs, leading to inaccuracies and frustration in voice output.

What Are Recent G2 Reviews of ElevenLabs?

Enjo

Enjo is an AI support agent that resolves employee and customer service requests end to end, including requests that require reading from or updating connected systems. Enjo Platform is the operating environment built around the agent: an AI helpdesk with an AI shared inbox for human agents, an AI knowledge base, a self-serve Help Center, automation tools, governance controls, and analytics. Enjo works in Slack, Microsoft Teams, website chat, a Help Center portal, and Slack Connect shared channels, and is used for AI ITSM and employee support in IT and HR as well as for AI customer service. Enjo is configured agent-first. The AI support agent is set up to resolve support work before a ticket queue is configured for human escalations, reversing the usual order of implementing a helpdesk and adding AI afterward. Enjo handles informational requests and transactional ones such as access requests, password resets, order status, and approvals. Every answer is grounded in the knowledge and memory the customer configures, with a citation on every response and synthesis data showing how the agent reached its answer. When confidence is low or risk is high, Enjo escalates with the full conversation, account context, and suggested next steps. Enjo has a free plan that includes generous AI credits, unlimited human agent seats, unlimited AI agents, unlimited channels, and access to the shared Inbox, Help Center, and Insights. No credit card is required, and pricing scales with AI usage rather than headcount. Same-day go-live is achievable: Aptean deployed Enjo to an initial cohort in a single day. AI support agent: end-to-end resolution in Slack, Microsoft Teams, website chat, and Help Center, with guardrails, personas, bulk testing before launch, and a playground for prompts and policies. AI helpdesk and AI shared inbox: escalation workspace with workload management, SLAs, saved views, ticket sync, office hours, and Agent Assist for summaries, reply suggestions, sentiment, and translation. AI knowledge base and Help Center: one knowledge layer across Confluence, SharePoint, Google Drive, Notion, Guru, past tickets, websites, and uploaded files, plus a requester-facing Help Center with AI search, multilingual content, SEO controls, and article generation from a website URL, connected docs, or ticket patterns. AI Actions and AI Flows: retrieve data and run operations in connected systems including Okta, Jira, and Salesforce, with multi-step orchestration, approvals, and fallbacks. Insights and governance: resolution, deflection, CSAT, and ROI reporting, with guardrails, audit logs, and role-based access control. Documented results include 63% autonomous resolution at Aurora, 30% deflection and 80% faster response at Delivery Hero, 120 agents equivalent volume and 200,000 requests accelerated per year at Aptean, and HR response times reduced from two to three days to minutes at Kraken. Enjo is backed by 600+ enterprise deployments, 99.9% uptime over seven years, and SOC 2 Type II, ISO 27001, and GDPR compliance.

Average Rating: 4.8/5.0

Total Reviews: 5

Who Is the Company Behind Enjo?

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Do G2 Reviewers Say About Enjo?

AI-generated summary from verified user reviews

Pros
  • Users value the bot creation feature of Enjo for its effectiveness in automating support processes seamlessly.
  • Users benefit from the AI-powered assistance in resolving requests effectively and efficiently through Enjo's chatbot development.
  • Users find Enjo to be very helpful in daily office tasks, enhancing their productivity and efficiency.
  • Users admire the seamless integrations of Enjo, enhancing workflow efficiency and productivity across their operations.
  • Users appreciate the messaging automation of Enjo, streamlining communication and enhancing overall support efficiency.
Cons
  • Users often experience software bugs and lag issues with Enjo, affecting their overall satisfaction and usability.
  • Users often experience interface bugs with Enjo, leading to a frustrating and inconsistent user experience.
  • Users experience slow loading, facing bugs and lag issues that hinder their overall enjoyment of Enjo.

What Are Recent G2 Reviews of Enjo?

Atomicwork

Atomicwork is a modern service management platform powered by AI. Atomicwork empowers enterprises to deliver fast and scalable internal support for their employees on modern collaboration platforms like Microsoft Teams and Slack. Atomicwork connects employees, internal processes, and business systems, enhancing efficiency in support, service, and operations.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Atomicwork?

  • Seller: Atomicwork
  • Year Founded: 2022
  • HQ Location: Palo Alto, California, United States
  • Twitter: @atomicworkhq
    2,066 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    120 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Do G2 Reviewers Say About Atomicwork?

AI-generated summary from verified user reviews

Pros
  • Users value the AI integration in Atomicwork, enhancing workflows with instant support and efficient automation.
  • Users value the automation and AI-driven workflows of Atomicwork, enhancing efficiency and streamlining their tasks effectively.
  • Users value the automation efficiency of Atomicwork, enhancing workflows and ensuring rapid support and information access.
  • Users value the instant support and quick access to information provided by Atomicwork, enhancing overall reliability.
  • Users value the instant support and quick access provided by Atomicwork, enhancing their overall workflow efficiency.
Cons
  • Users note that some integration issues can hinder the overall seamless experience of Atomicwork.
  • Users suggest that limited customization options hinder Atomicwork's flexibility and integration capabilities for their workflows.

What Are Recent G2 Reviews of Atomicwork?

Kenyt

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%. Kenyt.AI also offers a self-serve option for customers looking to build chatbots on their own with extensive training material and an easy to use dashboard that can help you get running in under 3 minutes.

Average Rating: 4.6/5.0

Total Reviews: 12

Who Is the Company Behind Kenyt?

Who Uses This Product?

  • Company Size: 58% Medium, 33% Small

What Do G2 Reviewers Say About Kenyt?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Kenyt, finding it efficient and truly amazing.
  • Users appreciate the efficiency and responsiveness of Kenyt, optimizing their HR tasks and saving valuable time and money.
  • Users commend the integration capabilities of Kenyt, enhancing communication and marketing efficiency for business growth.
  • Users commend Kenyt for its effective business growth tools that enhance market reach and lead generation.
  • Users value the customization and flexibility of Kenyt, enhancing their marketing strategies and overall user experience.
Cons
  • Users find the limited analytics of Kenyt restricts insights from Google Ads and lacks integration with Google Analytics.
  • Users experience feature issues with Kenyt, lacking Google integration and necessary analytics capabilities for marketing.
  • Users find Kenyt's limited features disappointing, as it lacks essential Google integrations and collaboration analytics tools.
  • Users experience slow loading times with Kenyt, leading to lag in responses during usage.

What Are Recent G2 Reviews of Kenyt?

What Are G2 Users Discussing About Kenyt?

Metoro

Metoro is an AI SRE for Kubernetes based systems. It helps SREs, DevOps and Software Engineers handle production. Metoro autonomously monitors services and infrastructure to detect issues as they arise. Then it automatically root causes issues and fixes them by opening pull requests. It collects all telemetry required itself via eBPF - every container, service and host is instrumented at the kernel level at runtime - no code changes are needed. Users run one helm install to install Metoro into their clusters, then they're up and running. Set up is around 5 minutes. Metoro integrates at a deep level into your stack with these features: Deployment Verification - Metoro watches every change to your system - configuration, code changes, hardware changes and more. For each change it will identify risks and proactively check traces, metrics, logs, profiling information and events to verify that systems are operating effectively. Anomaly Detection - Metoro watches the state of all services - latencies, response codes, request rates, utilization and more. When something deviates, Metoro proactively investigates to verify that no degradation has occurred. If Metoro finds something, it pings your engineers with the problem, the root cause and the suggested remediations. Issue Categorization - As issues are discovered, Metoro checks previous issues to see if they are related. Metoro keeps these issues up to date so you can see when an issue last happened and what the severity is so you can prioritize effectively. Alert Investigation - Allocate alerts to Metoro to investigate. When the alert fires Metoro will follow any runbooks you provide or autonomously investigate to find the root cause. By the time your engineers get to their laptop, Metoro has often already root caused the problem. Assisted Debugging - If engineers are investigating an issue manually, they can delegate tasks to Metoro complete to speed up remediation. e.g. "Find the last rollout of the cart service, did metrics change"? Metoro is available as a SaaS, Bring Your Own Cloud (Metoro managed in your cloud), or fully on-prem.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Metoro?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Metoro?

Mizo

AI Service Desk Automation for MSPs Mizo is the AI-powered automation platform built specifically for Managed Service Providers (MSPs) that want to scale faster, deliver a better customer experience, and free their engineers from repetitive service desk tasks. Traditional service desks are overwhelmed with ticket backlogs, manual triage, and outdated documentation. Mizo transforms that reality by combining automation with agentic AI, giving MSPs an intelligent system that learns from data, adapts to workflows, and continuously improves ticket resolution. With Mizo, every new ticket is analyzed in real time. The platform automatically categorizes, merges, and prioritizes requests, then dispatches them to the right technician. Engineers get contextual assistance — from sentiment analysis of end users to recommended next steps based on past resolutions and customer documentation. Recurring and routine tasks are automated end-to-end, while every interaction and solution is instantly documented and published to your knowledge base and tools, keeping information accurate and accessible. The result? Faster resolutions, fewer escalations, and happier customers. Engineers spend less time on manual triage or repetitive tasks and more time solving complex issues. MSP leaders gain visibility into workflows, reduce operational costs, and unlock new capacity without adding headcount. Mizo is designed for next-generation MSPs that want to be proactive, data-smart, and effortlessly scalable. By turning ticket chaos into real-time wins, Mizo empowers service desks to focus on what matters most: delivering value to clients. Key Benefits: - Reduce ticket backlog with AI-driven triage and dispatch - Improve engineer productivity with contextual assistance - Keep knowledge bases accurate with automated documentation - Automate recurring service desk tasks to save time and costs Mizo helps MSPs work smarter, respond faster, and scale with confidence.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Mizo?

  • Seller: Mizo
  • Year Founded: 2024
  • HQ Location: Montreal, CA
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Mizo?

TriagerFlow

TriagerFlow is an AI-powered IT support tool that diagnoses and fixes tech problems through conversation. Instead of searching Google or waiting on IT, users describe their issue in plain English, answer up to two targeted follow-up questions, and receive exact fix steps — with one-click automatic execution on Windows, Mac, and Linux. Built for small and mid-sized businesses that need fast, reliable IT support without the cost of a dedicated IT team.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind TriagerFlow?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of TriagerFlow?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026