PioneerRX Reviews & Product Details

Integrates everything most community pharmacies need from a software. We switched from McKesson to Pioneer and couldn't be happier. Fast tech support, compounding integration, many tools for management and more. Review collected by and hosted on G2.com.

It's not the cheapest software on the market, doesn't have as many report features as I would like, running the software offsite is "possible " but at a snails pace Review collected by and hosted on G2.com.

Great support. Weekly updates. Built-in sync. Care plans. Triggers. Reports.

I could go on and on about the great things this does and does well. Review collected by and hosted on G2.com.

Not extremely flexible with different types of pharmacy ie. compounding, mail order, specialty. Can do them, but not their main focus, which is okay. Review collected by and hosted on G2.com.

Easy to locate patients or prescriptions Review collected by and hosted on G2.com.

Posting AR payments can be confusing, but help section clears it up Review collected by and hosted on G2.com.

how you can run a report on just about anything. Review collected by and hosted on G2.com.

nothing really. I really like all its functions Review collected by and hosted on G2.com.

It seems like it can do it all, almost too much. Review collected by and hosted on G2.com.

Very dated aesthetics. For an industry that's constantly evolving, I'd expect a tool that's more user friendly Review collected by and hosted on G2.com.

The reports feature was really user friendly and gave great insight into everyday P&L Review collected by and hosted on G2.com.

There wasn't a full integrated shipping feature, it only allowed you to track deliveries but the delivery receipts had to be scanned manually Review collected by and hosted on G2.com.

It is an overloaded app that where its functions are organized on the top bar and even broken down further. I like how there are so many components to it even though it might be intimidating at first. Review collected by and hosted on G2.com.

I dislike the dull layout, but everything's zoomed out to fill the screen with more tabs and make it more efficient. Review collected by and hosted on G2.com.

I like the ability to use the printed receipt information as the label for the bag. I also like the transparency on the pricing information. Review collected by and hosted on G2.com.

The system is not windows based, making it difficult to navigate. The pharmacist verification screen is also difficult to run DUR reviews on. Review collected by and hosted on G2.com.

SyncRx is amazing. I am in charge of our sync program and have more than 550patients to manage and pioneer makes the process seem less. Over all layout is also easy to maneuver. Review collected by and hosted on G2.com.

They don’t work as well with vow phone system as we would like. Vow has their side of the text messaging platform set up hut pioneer does not have theirs. It would make communicating with patients much easier. Review collected by and hosted on G2.com.

It better keeps track of where the prescription is in the processing stages, keeps track of inventory, and allows paperless auto fills and syncs. Review collected by and hosted on G2.com.

Finding the formula for certain compounds, such as Mary’s Magic is very tedious. Unfortunately, you can’t see a preview of the formula before you click on it. So most of the time it takes over twice as long to find the right formula than it is to make it. Review collected by and hosted on G2.com.