# Korey Reviews **Vendor:** Shortcut **Category:** [Product Management Software](https://www.g2.com/categories/product-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About Korey Korey is an AI agent for product engineering workflows that helps teams keep work moving by handling the coordination that slows delivery down. It turns rough ideas into development-ready work by writing Stories, breaking down tasks, and structuring specs so engineers know what to build next. Korey generates clear, actionable output that follows your team’s standards. It adds acceptance criteria, suggests Sub-tasks, asks clarifying questions, and captures requirements as work evolves, reducing back-and-forth and keeping scope clear. Korey also coordinates work across tools and agents. By connecting directly to Shortcut, GitHub, and other systems your team already uses, Korey keeps context in sync and hands off structured work to coding agents when it’s ready for implementation. Teams don’t need to copy, paste, or restate context as work moves from planning into execution. To help teams stay aligned, Korey summarizes updates, stand-ups, and releases, and can answer questions about progress or blockers using up-to-date information from across your tools. Korey works across teams, languages, and time zones, keeping work clear and current whenever it’s needed. By handling coordination and handoff, Korey reduces project overhead so product engineering teams can spend less time managing work and more time building. ## Korey Pros & Cons **What users like:** - Users find Korey to be **extremely easy to use** , facilitating seamless task management and insightful summaries without complexity. (9 reviews) - Users find Korey extremely **helpful** for automating reports and improving communication with management effectively. (8 reviews) - Users find Korey to be a **significant timesaver** , enabling quicker task management and enhancing overall productivity. (8 reviews) - Users find Korey a **significant time-saver** , streamlining communication and reducing the duration of refinement meetings. (6 reviews) - Users love Korey's **efficiency** in summarizing tickets quickly, freeing up time for development and enhancing reporting quality. (5 reviews) - Automation (3 reviews) - Navigation Ease (3 reviews) - Productivity Improvement (3 reviews) - Project Management (3 reviews) - Report Generation (3 reviews) **What users dislike:** - Users criticize Korey for its **slow ticket creation process** and lack of approval options for automatically generated stories. (4 reviews) - Users struggle with **feature issues** in Korey, such as shared conversation history and slow ticket creation processes. (3 reviews) - Users find it challenging to get started due to **excessive detail and complexity** in the information provided. (2 reviews) - Users dislike the **default visibility of chats** to the entire team, limiting privacy and detail sharing. (2 reviews) - Users face **integration issues** with Korey, limiting functionality and leading to confusion, especially for non-English teams. (2 reviews) - Learning Difficulty (2 reviews) - Users find **missing features** in Korey, such as the need for better ticket templates and approval options for stories. (2 reviews) - Users face challenges with **viewing issues** , including shared conversation history and context limits affecting usability. (2 reviews) - Complexity (1 reviews) - Difficulty (1 reviews) ## Korey Reviews ### 1. Korey Makes Weekly Release Summaries Effortless and Highly Customizable **Rating:** 4.5/5.0 stars **Reviewed by:** Jeroen V. | Global Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Korey?** Korey has transformed how I communicate our engineering team's work to management. The ability to generate weekly release summaries automatically has been incredible - it takes our completed Shortcut stories and creates structured reports that show not just what we did, but the balance between reactive work (incidents, bugs, customer requests) versus proactive work (features, technical debt). What really stands out is how customizable it is. I worked with Korey to refine the exact report format we needed, categorizing work into 9 specific categories that matter to our stakeholders (critical incidents, bugs, customer requests, features, technical debt, data analyses, periodic maintenance, training support, and documentation). The reports now include management observations and week-over-week comparisons that give real insight into patterns. The AI understands context incredibly well and adapts to your workflow. It remembers preferences and gets better over time at understanding what you need. **What do you dislike about Korey?** Honestly, nothing significant. The iterative refinement process to get the exact report format was collaborative and efficient. **What problems is Korey solving and how is that benefiting you?** Previously, creating weekly status reports was time-consuming and inconsistent. Korey now automatically generates comprehensive release summaries that: Save hours of manual work each week Provide consistent, professional reporting to management Give visibility into work balance (reactive vs. proactive) Help identify patterns and trends across our engineering work Make our team's impact clear and measurable It's freed up time to focus on actual engineering management rather than report generation. ### 2. Great shortcut fine-tuning, but user token guidance needs work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Korey?** The finetuning for shortcut works; created posts are in the right style and length. Using korey instead of long refinement meetings is a team timesaver. **What do you dislike about Korey?** It's easy to burn tokens too quickly without proper guidance to the users that this is not a chatbot, but a single long form request system. The interface does not explain this for first time users. Not everyone in our team could try it out in free mode because a few coworkers used it like a chat window with small quick questions. Another thing; it's not optimized for non-english users (Our company is in the Netherlands). I can't integrate jira or drag an outlook mail to the chat window, so no syncing mail/jira conversations with shortcut i guess. We use it around once a day'; coworkers are too polite and don't want to burn too much tokens for themselves; this holds usage back. **What problems is Korey solving and how is that benefiting you?** Korey is great to organize and properly refine epics/stories. ### 3. Korey, the project management co-pilot with huge potential **Rating:** 5.0/5.0 stars **Reviewed by:** Anders B. | Agile Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** What I like best about Korey is its ability to immediately provide proactive project health checks and streamline workflow navigation. Korey is fantastic at flagging potential issues before they become full-blown blockers, often identifying conflicts or dependencies that I would typically have to spend hours manually cross-referencing. It's great to ask Korey to do bulk actions for me and save tons of time! **What do you dislike about Korey?** While its core functionality is superb, I'd love it if Korey had an exposed API to build my own custom workflows. Once that's in place, the sky is the limit. **What problems is Korey solving and how is that benefiting you?** 1 Risk Detection & Mitigation: It prevents small delays from snowballing into critical timeline shifts 2 Story refinement: it turns ideas and notes into actionable tasks in no time 3 Bulk actions: work items stack up over time and Korey can help editing multiple stories/epics/objectives more or less effortlessly ### 4. Easy to Get Started and Helpful with Existing Shortcut Tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan C. | Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Korey?** I find it extremely helpful that it already knows so much about our existing tasks and projects in Shortcut. It was easy to get started using. **What do you dislike about Korey?** I don't like that it makes your chat visible to everyone on your team by default. :) But I appreciate there was a way to hide your chat. **What problems is Korey solving and how is that benefiting you?** Eliminate the time consuming part of my job writing tickets in Shortcut ### 5. Korey Effortless Conversations, Instant Answers **Rating:** 5.0/5.0 stars **Reviewed by:** Antoaneta A. | Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Korey?** Korey is very easy to use — I just write to it in plain, conversational language instead of complicated commands, and it gives me the information I need without wasting time navigating through different boards in Shortcuts. **What do you dislike about Korey?** What I don’t like about Korey is that the conversation history isn’t tied to a specific user — it’s shared across the entire organization. That makes it hard to find older chats sometimes. **What problems is Korey solving and how is that benefiting you?** Our biggest challenge has been managing the sheer number of boards and cards, which often makes it difficult to find exactly what we're looking for. Korey has made this process much simpler by helping us quickly locate the information we need and by generating the necessary statistics without any hassle. ### 6. Great for insights into team's work and progress **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Korey?** Korey very quickly breaks down all my tickets in Shortcut and gives me a great summary, plus detailed information and insights about ticket categories, themes and areas for improvement as a development team. Insights like this are amazing because it stops me having to go through Shortcut's reporting feature and write up my own summaries. Big fan! Korey was easy enough for me to implement by connecting to my Shortcut through the integration. **What do you dislike about Korey?** Nothing yet - though I haven't yet tried using it to write out tickets. Mostly just used it for reporting and insights for far. **What problems is Korey solving and how is that benefiting you?** At the moment, Korey is solving my problem of getting valuable insights for reporting on my tickets over the last 30-90 days, for example. Getting the breakdown of themes and details on ticket types etc as percentages of all our tickets has been very helpful, as I'm tracking various metrics for the team. ### 7. Makes refining of existing user stories a lot easier **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** One of the main advantages of Korey is that it helped me refine my existing user stories into a standard format. Previously, most of my user stories in Shortcut lacked sufficient detail, and providing enough information for software developers was often a tedious task. However, Korey made this process much easier, particularly when it came to filling out sections like acceptance criteria. **What do you dislike about Korey?** At times, the level of detail provided felt excessive. There was too much information added to my user stories, along with assumptions about various aspects, which meant I had to spend extra time editing. It really needs to learn to keep things more straightforward and simple. **What problems is Korey solving and how is that benefiting you?** I've used Korey within Shortcut in my role as a Business Analyst, and it has really helped streamline the process of writing user stories and requirements. This allows me to spend less time drafting documentation and more time engaging with other stakeholders. ### 8. A helpful AI assistant for ticket management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** The Shortcut tool usage Korey is capable of make it more helpful than using something like Claude and then having to manually copy + paste the ticket description and set all the fields yourself. Once you get used to the prompting flow you can help guide it to be less wordy and keep things simple. It's nice to instruct Korey then shift gears to start thinking about the next task while the ticket is being created in the background. Korey also does a great job summarizing work in progress, things that recently shipped, and describing the overall focus for each team. **What do you dislike about Korey?** It takes Korey a while to create tickets as it figures out which approach to take. If Korey could leverage Shortcut ticket templates more effectively it would reduce overhead on instructing it to set fields that would be set by default through the template. While Korey did a good job finding epics to associate tickets with even if you didn't use the exact epic name in your prompt, it could not do so with labels and would generate a new label unless the prompt is character exact. **What problems is Korey solving and how is that benefiting you?** Primarily ticket writing and reports for a leadership audience. Ticket writing was pretty good without needing much manual intervention, saving me time doing repetitive tasks and focusing on the intent and impact of each ticket. Summarizing a team's board and focus helps me quickly share our progress with an executive audience, and also highlight if our focus has drifted from what I'd intend the team to be working on. ### 9. Korey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** We were early users through the beta program. Even since we started using Korey, our product/engineering loop became shorter and tighter. Our product stories became more concise, and tightly coupled with our backlog items, roadmaps and priorities. Korey helped free up our product managers to focus more on research and roadmapping, rather than writing tedious user stories to hand off to our engineering team, and as a result our productivity has greatly improved since using Korey. It was also great to see how the Korey team reacted to feedback and added functionality that helped us even further from beta to launch. **What do you dislike about Korey?** I would like to see more integrations with other components in our stack such as Figma, Github, various CRMs etc.. **What problems is Korey solving and how is that benefiting you?** Connecting our user stories to backlog stories, summarizing tasks and freeing up product manager time from writing user stories. ### 10. Korey.ai is a total game-changer for Shortcut users **Rating:** 5.0/5.0 stars **Reviewed by:** BJ W. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** Korey doesn’t just generate tasks—it understands context and produces clean, actionable stories ready to go. **What do you dislike about Korey?** Honestly, nothing significant so far. Just excited to see what they add next. It's currently in beta, so there could be a few hiccups. **What problems is Korey solving and how is that benefiting you?** I’m a huge fan of Shortcut, and Korey.ai took our workflow to the next level. We used it to build out our Epics and stories—including descriptions, sizing, and structure—and it literally saved me hours. The output was better than what anyone on our team could have done manually. Having AI personalized and fully integrated with our Shortcut account is a 10x productivity boost. ### 11. As a developer, Korey increased the frequency and accuracy of my reporting on Shortcut tickets. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** I was able to quickly summarise my changes and have Korey update tickets with detailed updates that followed our formatting guides, this decreased the time I spent on reporting tasks and allowed me to increase the time I spent on development tasks, while improving the quality of my reporting. **What do you dislike about Korey?** The biggest issue I have had with Korey is the contex / character limit of the chat window. I would like to be able to provide more details to Korey sometimes by including things like markdown documentation generated by my editor, but it usually doesn't fit in the context window. **What problems is Korey solving and how is that benefiting you?** Korey is helping us to increase the frequency and quality of reporting by developers, without taking time away from their work which provides core business value. ### 12. Saves so much time! **Rating:** 5.0/5.0 stars **Reviewed by:** Simon H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** You can write your ideas down. It flashes them out of stories. The best part is it makes the same interpretation mistakes an engineer would. This lets me know when and where. I haven't put enough detail saving valuable engineering time down the track. **What do you dislike about Korey?** Not much! Further, expanding what you can do with the tool would be amazing, such as adding checklist items **What problems is Korey solving and how is that benefiting you?** He makes it much quicker for us to write our product management tickets ### 13. Good but still lacking **Rating:** 3.0/5.0 stars **Reviewed by:** Jorge F. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** Korey is helpful when it comes to creating stories. **What do you dislike about Korey?** It automatically creates stories directly in Shortcut, but I think there should be an option for me to approve them first instead of having them added right away. **What problems is Korey solving and how is that benefiting you?** I appreciate the ability to create multiple stories simply by providing context. This feature makes it much easier to generate different narratives tailored to specific needs. ### 14. Nice Addition for Fast Project Management **Rating:** 4.0/5.0 stars **Reviewed by:** Noah H. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Korey?** Korey makes it easy to update tasks on the fly without needing to comb through tasks to find them. **What do you dislike about Korey?** Can be hard to get started, doesn't use my browser to authenticate with google. **What problems is Korey solving and how is that benefiting you?** Faster project management and task assignment - [View Korey pricing details and edition comparison](https://www.g2.com/products/korey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+01%3A48%3A50+-0500&secure%5Bsession_id%5D=fe4ea709-e59a-40fa-8308-08726f4cc205&secure%5Btoken%5D=be28a9d605236cc6558cfe9e29155ac5746061f7ee232ca6e0e701bce63c5a2a&format=llm_user) ## Korey Integrations - [Shortcut](https://www.g2.com/products/shortcut/reviews) ## Korey Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Automation - AI IT Agents** - Document Processing - Feedback Collection **Workflow Design & Integration - AI Orchestration** - Dependency Management - Workflow Coordination - Multi-Provider API Connectivity - Multi-Step Workflow Creation - Enterprise System Integration - Real-Time Data Pipelines **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Communication** - Wiki Documentation - Community Forum - Customer Ideation **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Autonomy - AI IT Agents** - Adaptive Responses - Task Execution - Independent Decision Making - Problem Solving **Performance Optimization & Analytics - AI Orchestration** - Workflow Performance Dashboards - Workflow Reporting - Resource Utilization Monitoring - Computational Resource Management - Dynamic Scaling - Component Monitoring **Resource Management** - Resource Definiton - Capacity - Scheduling **Planning** - Work Capacity - Task Ranking - Kanban Board - Custom Workflows - Release Forecasting **Generative AI** - AI Text Generation - AI Text Summarization **IT Ticket Management - AI IT Agents** - Ticket Status Updates - SLA Monitoring - Ticket Categorization - Ticket Assignment - Automated Ticket Creation **Governance & Compliance Controls - AI Orchestration** - Regulatory Compliance - Governance Policy Enforcement - Role-Based Access Control - Audit Trail Management - Security Protocols **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Workflow Management** - Time Tracking - Progress Monitoring - Budgeting - Team Scorecard **IT Support Automation - AI IT Agents** - Knowledge Base Utilization - Workflow Automation - Real-Time Troubleshooting - User Self-Service Assistance - Proactive Issue Detection **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Korey Alternatives - [Asana](https://www.g2.com/products/asana/reviews) - 4.4/5.0 (13,121 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,074 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,493 reviews)