# Infiworks Reviews
**Vendor:** Infiworks  
**Category:** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)
## About Infiworks
Helping businesses redesign their accounts payable and procurement lifecycles with AI agents that transform operations into connected, self-optimizing systems.






- [View Infiworks pricing details and edition comparison](https://www.g2.com/products/infiworks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+12%3A19%3A01+-0500&secure%5Bsession_id%5D=13eae56f-e6b5-4291-a6c8-53fc0eca9923&secure%5Btoken%5D=5e92bef00aea4b52243e5a35104d57080fdea752c4bdb6728b536962f8f0c677&format=llm_user)

## Infiworks Features
**Automation - AI IT Agents**
- Document Processing
- Feedback Collection

**Autonomy - AI IT Agents**
- Adaptive Responses
- Task Execution
- Independent Decision Making
- Problem Solving

**IT Ticket Management - AI IT Agents**
- Ticket Status Updates
- SLA Monitoring
- Ticket Categorization
- Ticket Assignment
- Automated Ticket Creation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**IT Support Automation - AI IT Agents**
- Knowledge Base Utilization
- Workflow Automation
- Real-Time Troubleshooting
- User Self-Service Assistance
- Proactive Issue Detection

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