Gaspar AI

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AI-powered service desk platform to auto-resolve 40% of employee IT issues instantly, without IT Teams' involvement, on Slack and Microsoft Teams - so no need to switch platforms -, and to auto-fulfill repetitive IT tasks thanks to Workflow Automation. Main features: -Conversational AI chatbot: available on Slack, Microsoft Teams and Jira Service Management portal, it makes it smooth and easy for employees to get support and solve their IT requests (such as password resets) in seconds without human involvement. It uses LLMs to learn and produce text, and has Natural Language Understanding to comprehend user intent and context. The AI bot resolves requests instantly thanks to numerous integrations with different apps, or deflects tickets through solution articles from different knowledge bases.  -Workflows: easily build and automate complex processes to auto-fulfill repetitive IT tasks such as employee onboarding and offboarding. No coding skills needed! -Admin Portal: an easy-to-use portal where admins get complete authority over their Gaspar AI deployment. They can choose the self-service level and automations they want to enable. -Analytics Dashboard & Proactive Insights: a comprehensive overview of insights for better knowledge management and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. The insights help IT teams build, organize and optimize their knowledge base by getting analytics on the most common employee questions, automations asked for by users, and more. Gaspar AI can be integrated on top of Jira Service Management, ServiceNow, Freshservice and other ticketing systems. It takes 30 minutes to be deployed and is uniquely designed to be tailored to each company's needs. It decreases IT help desk ticket cost to just $1, reduces repetition and increases productivity. Gaspar AI has more than 25 integrations with different software vendors to offer more than 100+ automations to end users.