Gaspar AI Reviews & Product Details

Gaspar AI is your intelligent AI partner for optimal and smooth service desk experiences! Boost employee, IT and HR teams' productivity by automating your help desk and auto-resolving requests in seconds through omnichannel support in natural language. It uses Conversational AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms - and Workflows to build and auto-fulfill repetitive processes, such as employee onboarding. It also integrates with ChatGPT to generate intuitive answers from the company's knowledge base when employees ask questions, instead of guiding them to the right solution articles. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's Analytics Dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the Proactive Insights feature IT teams can improve knowledge sharing and management, while creating the ultimate knowledge base. Gaspar AI can be integrated on top of Jira Service Management, ServiceNow, Freshservice and most ITSM platforms. It offers more than 100+ automations thanks to more than 30 software integrations. It takes 30 minutes to be deployed and is uniquely designed to be tailored to each company's needs. Learn more at gaspar.ai