# Top Free AI Customer Support Agents Software - Page 2 ## How Many AI Customer Support Agents Software Products Does G2 Track? **Total Products under this Category:** 461 ### Category Stats (Jul 2026) - **Average Rating:** 4.64/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Dot Assist (+1.39%) - Among all products in this category, Dot Assist recorded the largest rating increase compared to last month _Last updated: July 21, 2026_ ## How Does G2 Rank AI Customer Support Agents Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 83,100+ Authentic Reviews - 461+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. [ Voiceflow ](https://www.g2.com/products/voiceflow/reviews) By [Voiceflow](https://www.g2.com/sellers/voiceflow) [ 4.6/5(111) ](https://www.g2.com/products/voiceflow/reviews) What do users say? Users consistently praise Voiceflow for its intuitive interface and drag-and-drop functionality, which simplify the process of designing and prototyping conversational AI applications. The platform's Pros and Cons [ Ease of Use (59) ](https://www.g2.com/products/voiceflow/reviews?qs=pros-and-cons)[ Limited Features (18) ](https://www.g2.com/products/voiceflow/reviews?qs=pros-and-cons) [ Yuma AI ](https://www.g2.com/products/yuma-ai/reviews) By [Yuma AI](https://www.g2.com/sellers/yuma-ai) [ 4.8/5(19) ](https://www.g2.com/products/yuma-ai/reviews) What do users say? Users consistently praise Yuma AI for its ease of use and ability to automate customer support, significantly improving response times and service quality. The intuitive interface and responsive suppo Pros and Cons [ Automation (7) ](https://www.g2.com/products/yuma-ai/reviews?qs=pros-and-cons)[ Inadequate AI Features (3) ](https://www.g2.com/products/yuma-ai/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ Gorgias ](https://www.g2.com/products/gorgias/reviews) By [Gorgias](https://www.g2.com/sellers/gorgias) [ 4.6/5(565) ](https://www.g2.com/products/gorgias/reviews) What do users say? Users consistently praise Gorgias for its ease of use and powerful integrations with platforms like Shopify, which streamline customer support processes. The ability to manage multiple communication c Pros and Cons [ Ease of Use (28) ](https://www.g2.com/products/gorgias/reviews?qs=pros-and-cons)[ Learning Curve (8) ](https://www.g2.com/products/gorgias/reviews?qs=pros-and-cons) [ Dust ](https://www.g2.com/products/dust-dust/reviews) By [Dust](https://www.g2.com/sellers/dust-0a447854-359e-43a8-a905-8d9756c54386) [ 4.8/5(45) ](https://www.g2.com/products/dust-dust/reviews) What do users say? Users consistently praise the ease of use and collaborative features of Dust, highlighting how it simplifies the creation and sharing of AI agents across teams. The platform's ability to integrate wit Pros and Cons [ Chatbot Development (1) ](https://www.g2.com/products/dust-dust/reviews?qs=pros-and-cons) [ Sendbird ](https://www.g2.com/products/sendbird/reviews) By [Sendbird](https://www.g2.com/sellers/sendbird) [ 4.6/5(126) ](https://www.g2.com/products/sendbird/reviews) What do users say? Users consistently praise Sendbird for its ease of integration and reliable performance, making it a preferred choice for businesses looking to enhance communication. The platform's comprehensive docu Pros and Cons [ Ease of Use (47) ](https://www.g2.com/products/sendbird/reviews?qs=pros-and-cons)[ Expensive (18) ](https://www.g2.com/products/sendbird/reviews?qs=pros-and-cons) [ Maqsam ](https://www.g2.com/products/maqsam/reviews) By [Maqsam](https://www.g2.com/sellers/maqsam) [ 4.7/5(93) ](https://www.g2.com/products/maqsam/reviews) What do users say? Users consistently praise the ease of use and reliable call quality of Maqsam, highlighting its intuitive interface and effective support team that enhances their communication experience. Many apprec Pros and Cons [ Ease of Use (16) ](https://www.g2.com/products/maqsam/reviews?qs=pros-and-cons)[ Call Issues (8) ](https://www.g2.com/products/maqsam/reviews?qs=pros-and-cons) [ Conduit ](https://www.g2.com/products/conduit-2026-07-09/reviews) By [Conduit](https://www.g2.com/sellers/conduit-990433b3-4ce9-403c-8479-66274ec2643b) [ 4.7/5(20) ](https://www.g2.com/products/conduit-2026-07-09/reviews) What do users say? Users consistently praise the ease of use and excellent support provided by Conduit AI, highlighting its ability to streamline guest communication and automate processes effectively. Many appreciate t [ Forethought ](https://www.g2.com/products/zendesk-forethought/reviews) By [Zendesk](https://www.g2.com/sellers/zendesk) [ 4.3/5(165) ](https://www.g2.com/products/zendesk-forethought/reviews) What do users say? Users consistently praise the product for its intuitive interface and responsive support team, which significantly enhance the customer support experience. Many appreciate how it streamlines workflows Pros and Cons [ Helpful (23) ](https://www.g2.com/products/zendesk-forethought/reviews?qs=pros-and-cons)[ Delays (5) ](https://www.g2.com/products/zendesk-forethought/reviews?qs=pros-and-cons) [ Chatbase ](https://www.g2.com/products/chatbase-chatbase/reviews) By [Chatbase](https://www.g2.com/sellers/chatbase) [ 4.8/5(24) ](https://www.g2.com/products/chatbase-chatbase/reviews) What do users say? Users consistently praise the ease of use and quick setup of Chatbase, allowing them to create custom chatbots effortlessly. Many appreciate its ability to integrate with various platforms and provide Pros and Cons [ Ease of Use (8) ](https://www.g2.com/products/chatbase-chatbase/reviews?qs=pros-and-cons)[ Expensive (2) ](https://www.g2.com/products/chatbase-chatbase/reviews?qs=pros-and-cons) [ monday AI Work Platform ](https://www.g2.com/products/monday-com/reviews) By [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b) [ 4.7/5(16,958) ](https://www.g2.com/products/monday-com/reviews) What do users say? Users consistently praise the platform for its ease of use and flexibility, which allows teams to customize workflows and automate tasks effectively. Many appreciate how it enhances team collaboration Pros and Cons [ Ease of Use (3935) ](https://www.g2.com/products/monday-com/reviews?qs=pros-and-cons)[ Missing Features (1681) ](https://www.g2.com/products/monday-com/reviews?qs=pros-and-cons) [ yellow.ai ](https://www.g2.com/products/yellow-ai/reviews) By [yellow.ai](https://www.g2.com/sellers/yellow-ai) [ 4.4/5(106) ](https://www.g2.com/products/yellow-ai/reviews) What do users say? Users consistently praise the product for its ease of use and intuitive interface, which allows both developers and non-developers to create chatbots effortlessly. The platform's strong customer suppo Pros and Cons [ Integrations (11) ](https://www.g2.com/products/yellow-ai/reviews?qs=pros-and-cons)[ Steep Learning Curve (7) ](https://www.g2.com/products/yellow-ai/reviews?qs=pros-and-cons) [ Pylon ](https://www.g2.com/products/pylon-pylon/reviews) By [Pylon](https://www.g2.com/sellers/pylon) [ 4.7/5(111) ](https://www.g2.com/products/pylon-pylon/reviews) What do users say? Users consistently praise Pylon for its ease of use and seamless Slack integration, which significantly enhances their customer support workflows. The platform's ability to centralize communications a Pros and Cons [ Ease of Use (9) ](https://www.g2.com/products/pylon-pylon/reviews?qs=pros-and-cons)[ Missing Features (5) ](https://www.g2.com/products/pylon-pylon/reviews?qs=pros-and-cons) [ Wonderchat ](https://www.g2.com/products/wonderchat/reviews) By [Wonderchat](https://www.g2.com/sellers/wonderchat) [ 4.8/5(13) ](https://www.g2.com/products/wonderchat/reviews) What do users say? Users consistently praise the excellent support provided by the team, highlighting their responsiveness and willingness to assist with any issues. The platform is noted for its ease of setup and intui [ Dialpad Connect ](https://www.g2.com/products/dialpad-connect/reviews) By [Dialpad](https://www.g2.com/sellers/dialpad) [ 4.4/5(4,199) ](https://www.g2.com/products/dialpad-connect/reviews) What do users say? Users consistently praise the intuitive interface and AI-powered features of Dialpad Connect, which simplify communication and enhance productivity. The platform's ability to integrate calls, messages Pros and Cons [ Ease of Use (126) ](https://www.g2.com/products/dialpad-connect/reviews?qs=pros-and-cons)[ Call Issues (55) ](https://www.g2.com/products/dialpad-connect/reviews?qs=pros-and-cons) [ NiCE CXone ](https://www.g2.com/products/nice-cxone/reviews) By [NiCE](https://www.g2.com/sellers/nice) [ 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) What do users say? Users consistently praise the ease of use and intuitive interface of NiCE CXone Mpower, highlighting how it simplifies call management and enhances productivity. Many appreciate its ability to integra Pros and Cons [ Ease of Use (38) ](https://www.g2.com/products/nice-cxone/reviews?qs=pros-and-cons)[ Call Issues (14) ](https://www.g2.com/products/nice-cxone/reviews?qs=pros-and-cons) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. 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