# What is Capacity used for?

What is Capacity used for?

##### Post Metadata
- Posted at: over 2 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

Capacity helps businesses answer tickets faster and more accurately while providing team and customer support across Web, SMS, Voice, Email, Social, Slack, MS Teams, and more using practical and generative AI.

##### Comment Metadata
- Posted at: over 2 years ago




## Related Product
[Capacity](https://www.g2.com/products/capacity/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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