![Kristin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristin P.") KP Kristin P. Space Planner Enterprise (\> 1000 emp.) 11/4/2024 More Options - "Easy Navigation and Insight for the Whole Company" 5/5 What do you like best about OfficeSpace Software? The best thing about OfficeSpace is it is extremely easy to use and offers value to everyone in the company. It offers simple wayfinding and ticket submission at the basic level all the way to in-depth reports for cost prevention and planning purposes. Implementation was extremely quick as well. We were up and running within a few months! What makes OfficeSpace stand out is their customer service and the way they are involved with their clients beyond implementation! As part of their service, they offer quarterly meetings to review any questions about their software or how they can improve the program overall. New features are always being considered and introduce to enhance the programs offerings and performance. Review collected by and hosted on G2.com. What do you dislike about OfficeSpace Software? Sometimes updates get pushed a little too quickly which introduces bugs, but OfficeSpace is quick to fix them. There are also some things that could help my business specifically, along the lines of asset management and additional hybrid features that are not included in OfficeSpace. The client also does not have the ability to update the floor plans with an upload. Because OfficeSpace is involved, my changes to floor plans are typically updated within a day or so depending on how complex they are. With all this said, I have been involved with my customer service representative as well as the product team. They are constantly taking feedback and if the different features are requested enough, they listen and roll them out. I am confident that my wish list will be added in the future to some capacity. Review collected by and hosted on G2.com. What problems is OfficeSpace Software solving and how is that benefiting you? OfficeSpace is helping with move management, wayfinding, facilities ticketing and space usage. We have an annual move where we shuffle 500 people throughout our campus. OfficeSpace saved us over 200 planning hours in preparation for our moves in the first year of implementation. In addition, we can use daily reports to analyze our building usage and have had a $13.5 million cost prevention in construction alone. Space analysis reports have also helped us with cost savings in our cafeteria and how much food we prepare each day. The insight has helped us manage our vendors such as cleaners and other building support. Wayfinding and facilities ticketing have been game changers for everyone on campus. People can search by person, for meeting space, by department just to see where they are located on our multi-building campus. Before OfficeSpace our ticketing system was tied into another system that was not user friendly and not easy to understand for facilities requests. OfficeSpace allows us to categorize ticket types for facilities, anyone can quickly submit a ticket with a few easy steps, and our facilities team all have access to submissions so we can quickly delegate the work to the correct person. Review collected by and hosted on G2.com. Show More Response from Nick Mason of OfficeSpace Software [Editedit](https://www.g2.com/survey_responses/officespace-software-review-10448936/official_response/edit) Thanks Kristin! Current UserValidated ReviewerIncentivizedSource: Seller invite See what 125 reviewers think of OfficeSpace Software 9.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/officespace-software/reviews)