In corporate learning, it's fairly straightforward and includes the necessary features for delivering internal or external training. Courses have the minimum features to host third-party content or bespoke content. User and Course Management allow categorization. You can distinguish between your types of learners and your types of courses. The Power User system continues to get better and better, making it a viable roles and permissioning tool. Custom CSS and language Localization tools make the platform almost completely customizable: want to hide a feature? add a wait list banner? change the name of eLearning to "Online Learning"? You can do that and more.
The API is the most powerful tool in this platform. Automate, automate, automate and join the Docebo Community to see how your colleagues around the world are making the most of the API.
And, the most powerful part of the Docebo ecosystem is their Chat Support. Some of the best Chat I've ever worked with across four different LMSs. They go the extra mile to bring you real solutions instead of just pointing you to a help article. Keep it up! Review collected by and hosted on G2.com.
My background is primarily in academic LMSs. Docebo is my first corporate LMS, and I've now been using it for 3 years. Compared against academic LMSs, Docebo is subpar for actual learning. It is a corporate learning tool: deliver trainings, get money for them. It excels at those features. Active learning? Social learning? Integrated third parties for learning? Create an effective learning environment? Craft a visually appealing visual narrative with your learning content? Nope on all fronts. IF you can do this, you'll need CSS or to buy one of their add-ons.
They do not have an actual Archiving system for users, courses, groups, or anything like that. If you want to "turn something off" or "hide it", your only choice is to tuck it into a separate Category or Branch and label it Archived. This can still convolute searches and get in the way of real systemization in the backend.
Lifecycle of Learning. What does that mean? In academia, we know that a course lives for a specific amount of time. It might last for a semester, a winterim, or a year, but even within that time frame it will have marking periods, exam times, and more. These are natural and necessary flows to learning. And then, when the course is done, it will need to be sunset and archived. In Docebo, the course is on or it is off. There is no archiving, there is no start date, there is no end date. The validity dates only tie to when the whole content is DUE but doesn't actually play into whether the course is live or archived.
There is no Recycle Bin! If you delete anything by accident, you have to roll back the entire platform to your 24 hour backup. That's simply untenable. The risk of deleting legitimate content by accident is too high. I do not allow ANY Power Users to have the permission to delete ANY content. It's a significant barrier to autonomy across teams in the platform.
The Power User feature, which allows you to give higher permissions to teams without giving them full superadmin access, MUST be better. Having to assign individual resources to each individual Power User at a time defeats the purpose of a ROLE. They have a Power User Profile feature which allows you to set the Permissions per Profile, but then the actual Resources the user has access to manage with those Permissions must be set manually and user-by-user. It's the worst roles and permissions system I've worked with across Moodle, Schoology, and Canvas. Review collected by and hosted on G2.com.
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