Products

Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.

Customize Jira Service Management projects and Customer Portals flexibly. Spoil your customers with a smooth service process thanks to our feature bundle. Contact Us

Unlock the power of data-driven decision-making with cutting-edge ITSM Reports for Jira Service Management. Elevate your service desk efficiency and streamline your operations.ITSM Reports seamlessly integrates with Jira's native gadgets, providing you with instant access to a comprehensive suite of reports that will transform the way you manage your IT service desk.Reports available:Average CSAT – Customer Satisfaction Score Analysis:Gain valuable insights into customer satisfaction with a deta

Enhance the self-service capabilities of your Customer Portal. Let your customers perform additional actions and interact more

A service desk extension for customer-centered Jira Service Management. Boost your Jira Customer Portal to be more useful and up-to-date with ease. Keep your customers satisfied with this Jira Service Management extension.

Auto Participants for Jira Service Management adds request participants automatically. You set rules that add the members of a customer organization or a Jira group to matching requests, and manage all of them in one app. It runs on Atlassian Forge and is available on the Atlassian Marketplace with a free trial. Independent app by Atesen Software.

Group Participants is an Atlassian Marketplace app for Jira Service Management Cloud, built on Atlassian Forge. Jira Service Management adds people to a request one at a time, not a whole Jira group. This app adds whole groups as request participants: rules per project pick request types and the groups that follow them, agents can add any group from the work item's actions menu, and an hourly sync adds new group members to matching open requests (removing leavers is optional and off by default).

Profit.co is a comprehensive strategy execution and performance management platform that helps organizations achieve measurable results through an integrated approach combining OKRs, Balanced Scorecard methodology, and continuous performance management. The platform enables companies to plan and align strategic objectives quarterly, execute with confidence through weekly check-ins and real-time tracking, and drive employee engagement via collaborative goal-setting and 360-degree performance revi

Rev-Trac is engineered to modernize how SAP change is managed across complex SAP landscapes and can support SAP ECC, S/4HANA, BTP and other Cloud applications, accelerating deployment of SAP releases with less risk. Rev-Trac automates ABAP and Cloud change management and integrates with top-tier ALM and DevOps solutions including Jira, ServiceNow, and Tricentis LiveCompare and Tosca. It is the centralized point of control for a unified DevOps toolchain, automating and orchestrating a low-risk ap

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

Darwin Attack® is a real-time penetration testing platform developed by Evolve Security, designed to enhance the efficiency and collaboration of security information within organizations. By integrating data management, communication, and reporting functionalities, Darwin Attack® enables proactive security measures, thereby improving compliance and reducing risk. The platform allows for continuous monitoring and immediate identification of vulnerabilities, facilitating prompt remediation actions

OnePlan offers a portfolio and resource management solution that fits every work team's needs, including product teams, PMOs, and even service organizations. With OnePlan, you can optimize your portfolio and resources enterprise-wide. Integrate OnePlan with Microsoft Project, Microsoft for the web, Office 365 Planner, Azure DevOps, Jira, and others for a complete view into all work in one portfolio.

Willow is enterprise AI adoption infrastructure that enables organizations to securely connect AI agents (Claude, ChatGPT, Cursor, n8n) to internal tools and systems at scale. Built on the Model Context Protocol standard, Willow provides a single secure gateway that eliminates the #1 blocker to AI adoption: security concerns around tool access. Key capabilities: - Centralized SSO & RBAC - Connect employees to approved tools instantly without IT tickets - Universal agent support - Wo

ServiceNow DevOps is a comprehensive solution designed to bridge the gap between development and operations teams, enhancing collaboration and automating processes to accelerate software delivery. By integrating seamlessly with existing DevOps toolchains, it provides real-time visibility into each stage of the development lifecycle, from planning and coding to deployment. This integration enables organizations to streamline workflows, reduce manual tasks, and ensure compliance without compromisi

Atlassian is a provider of collaboration and productivity software designed to enhance team performance across various industries. Founded in 2002, the company offers a suite of tools that facilitate project management, software development, and team collaboration. With products like Jira, Confluence, Trello, and Bitbucket, Atlassian empowers teams to plan, track, and execute their work efficiently, fostering innovation and delivering high-quality outcomes. Key Features and Functionality: - Pr

Airapi is and End-to-End API Management platform, specialized For Open Banking and Banking As A Service(BaaS). It is developed based on PSD2 open banking directives and can easily be adopted to any open banking specifications applicable in your region. It works compliant with PSD2, UK Open Banking, Berlin Group and TCMB (Türkiye) Open Banking Standards. As an API Manager, it includes API gateway, Management Portal and Developer Portal. It has built-in tools for developing, testing and operating

Jira OAuth/OpenID SSO plugin supports Login for Jira Service Management and Data Center. All OAuth/OpenID Providers are supported including Google Apps, GitHub, GitLab, Facebook, Linkedin, ADFS, Okta, Salesforce, Azure AD, AWS Cognito, Slack, Discord, Gluu Server, Meetup, Keycloak & Custom OAuth/OIDC provider. Features Supports login and on-the-fly user creation, just-in-time user provisioning Supports Multiple providers Map user profile and group information from provider Restrict user S

InspireIP is an innovative platform designed to streamline the management of ideas and intellectual property (IP within organizations. By integrating tools for idea generation, collaboration, and IP protection, InspireIP empowers teams to transform creative concepts into valuable assets efficiently. The platform's user-friendly interface and robust features facilitate a seamless innovation journey from inception to implementation. Key Features and Functionality: - Idea Management: Capture, sub

Bytescare provides anti-piracy solutions to its customers with the help of its advanced technology that keeps the risk of infringing content and data theft in ed-tech industries at bay. It deals in pre-piracy, post-piracy, and brand and reputation management services. The pre-piracy phase of protection allows for equipping your brand with precautionary elements that can avoid piracy. For example, DRM and watermarking. On the other hand, the post-piracy phase helps brands rectify the piracy that

ProdCamp is a comprehensive user feedback and product management platform designed to help SaaS companies collect, analyze, and act on customer insights to build products that truly meet user needs. By centralizing feedback from various channels, ProdCamp enables product teams to prioritize feature development based on real customer demand, ensuring a more customer-centric approach to product roadmapping. Key Features and Functionality: - Feedback Collection: Gather and centralize feedback fro