Products

Genesys and AWS have teamed up to deliver the next generation inbound IVR and chat experience. This joint solution enables businesses with context-aware and intent-driven conversational AI capability supported by Lex bots and Kendra search. With this solution, businesses can answer even more complex customer queries and increase the use of self-service channels without live agent assistance.

Datature is a cutting-edge MLOps platform that streamlines deep-learning capabilities for healthcare, medical, and manufacturing companies. Nexus simplifies complex tasks with advanced auto-labeling and team collaboration tools that reduce data annotation time by a staggering 90%. The platform offers cloud-based model training and AI-powered auto-segmentation tools for data labeling. With a customizable visual interface and streamlined annotation workflows (reviews, consensus), Nexus delivers a

The Dynamics Connector for PureCloud is the out-of-the-box solution to integrate all the PureCloud channels inside Microsoft Dynamics using the PureCloud Embeddable Framework. This solution allows having PureCloud embedded inside Dynamics so always visible and accessible whatever interaction is managed by the agent.

eGenius CAAS (Campus and Academic Automation System) is a comprehensive institution management solution. The ultimate 360-degree cloud-based ERP solution that brings together the key stakeholders, including students, parents, faculty/staff & the management of an educational institution on a single platform.

DISPLAY, VIDEO, OTT, NATIVE, AUDIO, SOCIAL AND RETARGETING We find the perfect consumer for your brand and deliver your digital ads to all of their devices, using any channels available, as often as necessary until they engage. And we do this in the most cost- effective way possible. It’s programmatic! Reach more people for less with our proven tracking, attribution and optimization. WHAT DOES GENIUS MONKEY DO, AND WHY? It comes down to one thing. We get your brand, product or message in front

All-in-one solution for IT professionals, use it and you will love it.

COGNNA is an Agentic AI SOC (Security Operations Center) Platform that transforms how organizations secure their digital environments. It combines multi agent artificial intelligence with deep security expertise to go beyond traditional XDR and SIEM. The platform autonomously manages the full security lifecycle by discovering assets, detecting threats, investigating incidents, and responding in real time while continuously learning and adapting to new risks.

Modern, intuitive, cloud base EHR. Easy navigation and simple workflow. Low cost and no lock-in period.

Since 2002, Star Telecom has been designing, deploying and managing cloud contact center and telecom services solutions. Star Telecom assists clients with optimizing all types of customer interactions by making each experience and communication better, more efficient and, where appropriate, automated, regardless of the channel. Everything we do revolves around ensuring our clients receive the best possible service. This has resulted in industry-leading CSAT and NPS scores and client retention.

Genesys Cloud for Virtual Agent by Google CCAI allows customers to leverage Google's Contact Center AI features to expand CX capabilities. Deployment of Google Dialogflow in combination with Genesys Cloud is a powerful combination for a variety of self-help applications with the possibility of routing to a customer service representative.

Upland InGenius Connect is a CRM telephony integration (CTI) solution for Genesys Cloud. This CRM telephony integration solution brings Genesys Cloud into Salesforce or Microsoft Dynamics 365 with a secure, flexible integration that reduces call handling time and improves customer experience.

The Geonexus Integration Platform is a no-code solution designed to seamlessly connect Geographic Information Systems with enterprise systems such as Esri ArcGIS, IBM Maximo, SAP, Oracle, and Hexagon. Tailored for asset-intensive sectors like utilities, transportation, and government, GIP enables organizations to integrate their systems efficiently, reducing implementation time from weeks or months to just days. Its intuitive interface eliminates the need for custom development, thereby lowering

At Smoke Customer Intelligence we are passionately focused on giving organisations the ability to hear and understand their customers’ voices through proprietary software and intuitive insight. Our multi-channel survey offering engages your customers at various touchpoints along their customer journey with your organisation to measure moments-of-truth.

ISO Digital management system for ISO 9001, ISO 14001, ISO 45001 & ISO 27001. Making the process simplified through easy to follow instructions, automation for tasks and reminders for overdue actions.

The Sugar Connector for PureCloud integrates the Genesys PureCloud Solution with the Sugar CRM. Via a simple click contact center agents can access customer relationship data and hence provide for a more informed service, make more informed decisions, and ultimately increase the productivity of the agent and the satisfaction of the customer.

Google Cloud's Agent Assist is an AI-powered solution designed to enhance customer service operations by providing real-time support and guidance to customer care representatives. By leveraging machine learning, Agent Assist analyzes ongoing conversations and offers contextually relevant suggestions, enabling agents to resolve customer inquiries more efficiently and accurately. Key Features: - In-the-Moment Coaching and Assistance: Delivers contextual, step-by-step guidance during live interac

Generus offers a comprehensive volunteer management platform paired with a robust catalog of volunteering experiences rooted in positive psychology, making team volunteering impactful and easy. Our software simplifies each step—from choosing activities and handling logistics to tracking and reporting—while our research-backed experiences empower companies to build stronger connections and drive meaningful social impact.

LaborEdge's Candidate Portal is a comprehensive, user-friendly platform designed to streamline the recruitment and management processes for healthcare staffing agencies. It empowers candidates to efficiently manage their profiles, credentials, and job applications, while providing agencies with seamless integration into the Nexus system for effective lifecycle management. Key Features and Functionality: - Dashboards: Candidates can monitor their application progress, view current and upcoming

WebRTC is an open framework for the web that enables Real Time Communications in the browser. It includes the fundamental building blocks for high-quality communications on the web, such as network, audio and video components used in voice and video chat applications.

MoreYeahs IT Technologies Pvt. Ltd. is one of the fastest-growing companies, partnering with Microsoft, Zoho, AWS, Google, and Genesys. We offer a range of IT services to mid-sized companies and startups across the globe and deliver out-of-the-box solutions that can revolutionize businesses and industries. We have a team that helps business extend their operational capacity and accelerate growth. To get to know more, visit https://www.moreyeahs.com/ now!