
I love the functionality of what it provides. The reports are beautiful and accurate. The system is easy to learn and maintain. The implementation was easy and the system integrates perfectly with many different ERP's . All of our users were also professionally trained by their staff as well. It is user friendly and we find managers owning their numbers more and being proactive looking into what their current numbers are and not reactive. I enjoy all the upgrade we receive being on the cloud as well. These are at no additional charge too! There is also a group of useers that all talk together and help each other with any issues we have. We can simply message each other if we want and get great ideas and new ideas Review collected by and hosted on G2.com.
There is nothing I do not like. I think everything is great. Any issues I had were solved with their customer success team and they are always wanting to teach you more and help with any projects you have in the works or want to accomplish. A few years ago I disliked that I couldn't get a simple response via email if I had an issue. Now they respond how ever you like and make sure you are satisfied with their answer. They really go above and beyond to make sure you receive the help you need and are more than willing to walk you through the resolution of any issues you are having. Review collected by and hosted on G2.com.
Shortened month end process considerably. Fairly intuitive to use once using the system for a while. The customer success team are great at providing advice and providing bespoke support to upskilling admin users. So much potential in the system and enjoy spending time thinking about how the system could solve issues we experience as an organisation. Relatively easy for al users, even outside of 'super users', to get on board with the basics. Review collected by and hosted on G2.com.
Takes a little bit of time to get to grips with but worth the investment. Once out of the first 6 months or so, system begins to feel like second nature. Review collected by and hosted on G2.com.
It turns financial information into easy-to-read reports that even the non-accounting employees have no trouble understanding. It is also easy to "pivot" the data so it can be looked at in a different way. It is also very helpful that our company has its own Administrators and doesn't need Prophix to create reports for us. When we do need help, the Prophix employees are very knowledgeable, and they have a background in Accounting so they understand our needs and our "lingo". Review collected by and hosted on G2.com.
There is a complex piece of Prophix that is not easy to use, MDX formulas, but the intention of those is to have Prophix consultants help with them if needed. Review collected by and hosted on G2.com.
* Dramatically reduces the amount of time it takes to get the info that I need....this is huge!
* Ad-Hoc analysis is an incredible tool to have in your tool box.
* I can have access to financial reports quickly! Review collected by and hosted on G2.com.
* Sometimes if a Cube has a lot of data performance could be slowed. Not saying it does not make it unworkable but slowed.
The above is still true but I have started to RETHINK the data that we are pulling into these cubes and are seeing performance gains! Review collected by and hosted on G2.com.
The dashboards. They make it easy to see important information quickly. And they are customizable for each audience in the company. My executives can get information that is clear, concise, and valuable in rapid fashion. I'm also a fan of the ability to use "reports" for data entry. With Prophix, my users can see live data and, by making adjustments to certain data points, see (almost immediately) what impact their change will have on the rest of the information. That's very useful when generating our planning and forecasting scenarios. Review collected by and hosted on G2.com.
The interface for creating Data Views is sometimes challenging. We have strictly unique combinations of GL and cost center. That means every line of the Data View has to be specified individually and there's no method for choosing multiple items at a time. It has cost me a lot of time in producing reports and I wish there were some way to make it easier to use the unique combinations. Review collected by and hosted on G2.com.
My favorite thing about Prophix is the ability to do quick ad hoc analysis. I also like the dashboards that give the executive team an up-to-date view of various KPI's of both financial and production data. It makes budgeting for many different programs dynamic and easy, especially when adding/changing multiple accounts/programs per year. The implementation team at Prophix was very easy to work with and were great thought partners to get the best use of Prophix possible. Review collected by and hosted on G2.com.
My least favorite thing about Prophix is that most of their staff is on the East Coast so coordinating schedules can be difficult at first. However the Prophix team will work with your schedule. Review collected by and hosted on G2.com.
I adore the constant improvements. Prophix product development team listens to the customer needs and implements changes as soon as possible. Also, there's a customer forum which allows you to get feedback from other users and see how others are utilizing the tool. Review collected by and hosted on G2.com.
Converting over to the Cloud based environment resulted in the lost of features I was accustomed to in Smart Client version. Particularly, the charts. In the latter version, one had graph capabilities similar to excel (eg. Legend visibility, changing chart font size). Such edits are limited now. I realized later such shortcoming is typical when migrating to cloud. Review collected by and hosted on G2.com.
The data presentation is clean. The navigation to find my files is manageable once I got the hang of it. Review collected by and hosted on G2.com.
Sometimes there are too may files to navigate through, and I think that's done through my organization. I know I have access to many files and that is appreciated, but sometimes it's daunting to see so many! Review collected by and hosted on G2.com.
It is really nice to have all of our financial information in one location instead of multiple Excel spreadsheets in multiple places. It is easy to access and easy to compile ad hoc reports as needed. Review collected by and hosted on G2.com.
It can be difficult sometimes to translate something that you did in Excel to Prophix. Having said that though the CSP team is a great resource to work through those type situations. Review collected by and hosted on G2.com.
Prophix is a solution that is all about the users. The software is extremely user friendly and easy to implement. The customer service team is responsive and motivation to help provide a timely solution. Review collected by and hosted on G2.com.
There is very little to dislike about the software, there are minor bugs that pop up with in the system however the support team is continuously fixing them. Review collected by and hosted on G2.com.
Prophix budgeting has increased efficiencies, streamlined processes by enabling multiple staff to be inputing and reviewing budgets at the same time, and ensures integrity of the data!
Monthly financials are now produced in Prophix enabling us to review and analyze as well as distribute reports automatically in PDF or Excel. Review collected by and hosted on G2.com.
The learning curve...for those of us that use it daily or weekly, it's second nature as if we are using Excel; however, those that only access once a month or annually to prepare budgets need refreshers. Review collected by and hosted on G2.com.
Prophix is so versatile. Originally Prophix was acquired to just solve a budgeting need. However the software is so much more powerful than that. It gives the ability to forecast, budget, produce financial reports, cash management, project planning and more. Review collected by and hosted on G2.com.
There aren't too many things to dislike about the software. If there are minor things that aren't as flexible or don't have the ability to have the users control them. Review collected by and hosted on G2.com.
My favorite part of the program is the Ad Hoc function. Having all of our financial and statistical data available to pull in any format at any given time is extremely helpful. Review collected by and hosted on G2.com.
It takes a long time to master all of the functions and quirks of the program. It can be complex and you really need a dedicated administrator/team to learn everything that can be done and how to manage it. Review collected by and hosted on G2.com.
It was very easy to be able to pick up the basics of Prophix. Without being an expert I am still able to get everything I currently need from the system. Review collected by and hosted on G2.com.
It is a little more challenging trying to master the more complex functions of Prophix. Review collected by and hosted on G2.com.
The ease of use for ad hoc reporting is great. The ability to build and save templates for reports that are pulled on a regular basis. Review collected by and hosted on G2.com.
The cloud implementation did not go smoothly. It took multiple attempts and have since run into issue now that we are fully implemented. Review collected by and hosted on G2.com.
The time savings in auto updating data in successive periods after developing exactly what you need. Exponential savings is welcome. Review collected by and hosted on G2.com.
Integration was challenging due to an illness in the integration team that slowed the process. Review collected by and hosted on G2.com.
I love the flexibility of the software and being able to design it to meet any need for the company. Review collected by and hosted on G2.com.
Motivating my end users to be excited about the product and not revert back to old ways of doing things. At times the reports can take a lot of time to open. Review collected by and hosted on G2.com.
The training and customer service is excellent. They really want customer satisfaction and they are dedicated to creating a long term relationship. Review collected by and hosted on G2.com.
To get the full potential of the software, the administrator should have an above average level of technical knowledge and understanding. Review collected by and hosted on G2.com.
Being able to pull together transactional data into a model for enhanced reporting and analysis is the best part. Review collected by and hosted on G2.com.
There isn't anything that I dislike but will find even more value when they release the Power BI connector that we use for a lot of BI reporting. Review collected by and hosted on G2.com.
Once you get used to it Prophix is a great tool to analyse not just financial information but other data too. Quick to manipulate and drill into details, it has really helped with consolidating our information from a global perspectiv