Top 10 Voyc Alternatives & Competitors

Top 10 Alternatives to Voyc Recently Reviewed By G2 Community

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Balto
By Balto
4.8/5
(575)
Product Description
Balto connects contact center agents with AI to enable better conversations that deliver results.
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Reviewers say compared to Voyc, Balto is:
Better at meeting requirements
More usable
Better at support
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

Gong
By Gong
4.8/5
(6,507)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Reviewers say compared to Voyc, Gong is:
Better at meeting requirements
More usable
Categories in common with Voyc:
Conversation Intelligence

Fireflies.ai
By Fireflies.ai
4.7/5
(735)
Product Description
Fireflies generates automated meeting notes from phone conversations.
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Reviewers say compared to Voyc, Fireflies.ai is:
Better at meeting requirements
More usable
Categories in common with Voyc:
Conversation Intelligence
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JustCall
By Saas Labs
4.3/5
(2,375)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to Voyc, JustCall is:
Better at meeting requirements
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

Invoca
By Invoca
4.5/5
(963)
Product Description
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
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Reviewers say compared to Voyc, Invoca is:
Better at meeting requirements
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(760)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Reviewers say compared to Voyc, CTM (formerly CallTrackingMetrics) is:
Better at meeting requirements
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

Sprinklr Service
By Sprinklr
4.3/5
(724)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Reviewers say compared to Voyc, Sprinklr Service is:
Better at meeting requirements
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

Convin.ai
By Convin
4.7/5
(548)
Product Description
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
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Reviewers say compared to Voyc, Convin.ai is:
Better at meeting requirements
More usable
Better at support
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

evaluagent
By EvaluAgent
4.5/5
(425)
Product Description
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
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Reviewers say compared to Voyc, evaluagent is:
Better at meeting requirements
Categories in common with Voyc:
Conversation Intelligence
Speech Analytics

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