# Best Cloud Infrastructure Monitoring Tools and Software

## How Many Cloud Infrastructure Monitoring Software Products Does G2 Track?

**Total Products under this Category:** 128

### Category Stats (Sep 2026)

- **Average Rating:** 4.54/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** VMware Cloud Foundation Usage Meter (+30.77%) - Among all products in this category, VMware Cloud Foundation Usage Meter recorded the largest rating increase compared to last month

_Last updated: September 01, 2026_

## How Does G2 Rank Cloud Infrastructure Monitoring Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,200+ Authentic Reviews
- 128+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Cloud Infrastructure Monitoring Software
 ![G2 Grid® for Cloud Infrastructure Monitoring Software plotting products by satisfaction and market presence](https://www.g2.com/categories/cloud-infrastructure-monitoring/grids.png?focus%5B%5D=27540&focus%5B%5D=3824&focus%5B%5D=13665&focus%5B%5D=2056&focus%5B%5D=139215&focus%5B%5D=17881&focus%5B%5D=1182874&focus%5B%5D=42030)

Highlighted products: IBM Instana, Datadog, Site24x7, Dynatrace, New Relic, Amazon CloudWatch, SolarWinds Observability, and Grafana Labs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/cloud-infrastructure-monitoring/grids.json?focus%5B%5D=ibm-instana&focus%5B%5D=datadog&focus%5B%5D=site24x7&focus%5B%5D=dynatrace&focus%5B%5D=new-relic&focus%5B%5D=amazon-cloudwatch&focus%5B%5D=solarwinds-worldwide-llc-solarwinds-observability&focus%5B%5D=grafana-labs)

**Sponsored**

### Google Cloud Monitoring

Cloud Monitoring collects metric data and provides tools that let you monitor and visualize how your applications and services are performing.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1603&secure%5Bchosen_at%5D=2026-09-04T03%3A18%3A20Z&secure%5Bdisplayable_resource_id%5D=1603&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1603&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=40548&secure%5Bresource_id%5D=1603&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcloud-infrastructure-monitoring&secure%5Btoken%5D=52cc522ca07406495d7694888c3b23ffc97f938210e081006aef9adde6c1fbbf&secure%5Burl%5D=https%3A%2F%2Fcloud.google.com%2Fmonitoring%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-monitoring%26utm_content%3D%7Bdevice%7D-%7Badgroupid%7D-%7Bnetwork%7D-%7Btargetid%7D-%7Bloc_physical_ms%7D-%7Bcampaignid%7D&secure%5Burl_type%5D=custom_url)

### [IBM Instana](https://www.g2.com/products/ibm-instana/reviews)

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

**Average Rating:** 4.4/5.0

**Total Reviews:** 465

#### How Do G2 Users Rate IBM Instana?

- **Usage Monitoring:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.5/10 (Category avg: 8.9/10)
- **Reporting:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind IBM Instana?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Medium, 36% Large

#### What Do G2 Reviewers Say About IBM Instana?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of IBM Instana, which simplifies app tracking and enhances performance analysis.
- Users value the **fast and comprehensive monitoring** capabilities of IBM Instana, ensuring robust protection across all environments.
- Users value the **real-time monitoring** of IBM Instana, appreciating its ease of use and robust dashboard features.
- Users value the **fast and effective monitoring capabilities** of IBM Instana, ensuring comprehensive system protection and anomaly detection.
- Users highlight the **effortless setup** of IBM Instana, enabling seamless monitoring of complex applications without manual configuration.

##### Cons

- Users express that the **pricing can accumulate quickly** as their environments grow, making it a significant concern.
- Users find the **user interface complex** , leading to a steeper learning curve and affecting overall usability.
- Users find the **learning curve challenging** , particularly for new team members navigating the complex interface and features.
- Users find the **difficult learning curve** of IBM Instana challenging, hindering quick adaptation and efficient use of the tool.
- Many users find the **pricing structure** of IBM Instana to be expensive, particularly for smaller teams and startups.

#### What Are Recent G2 Reviews of IBM Instana?

**["Comprehensive Monitoring, Steep Learning Curve"](https://www.g2.com/survey_responses/ibm-instana-review-13089173)**

**Rating:** 4.5/5.0 stars

_— Aleksander M._

[Read full review](https://www.g2.com/survey_responses/ibm-instana-review-13089173)

**["Great tool for real time analytics"](https://www.g2.com/survey_responses/ibm-instana-review-9173395)**

**Rating:** 5.0/5.0 stars

_— Yannick K._

[Read full review](https://www.g2.com/survey_responses/ibm-instana-review-9173395)

#### What Are G2 Users Discussing About IBM Instana?

- [What is Application Performance Monitoring (APM)?](https://www.g2.com/discussions/what-is-application-performance-monitoring-apm) - 2 comments
- [What is Instana?](https://www.g2.com/discussions/instana-what-is-instana)
- [What is Instana?](https://www.g2.com/discussions/what-is-instana) - 2 comments

### [Datadog](https://www.g2.com/products/datadog/reviews)

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

**Average Rating:** 4.4/5.0

**Total Reviews:** 715

#### How Do G2 Users Rate Datadog?

- **Usage Monitoring:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.9/10 (Category avg: 8.9/10)
- **Reporting:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Datadog?

- **Seller:** [Datadog](https://www.g2.com/sellers/datadog)
- **Company Website:** www.datadoghq.com
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @datadoghq  
51,207 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b0942496e12618acadaab3a1601417c9f0d1941be094e2cefb0d89c606e73b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1066442%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,386 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, DevOps Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Medium, 34% Large

#### What Do G2 Reviewers Say About Datadog?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Datadog, enjoying intuitive dashboard creation and straightforward implementation.
- Users appreciate the **intuitive monitoring features** of Datadog, enabling easy integration and insightful data analysis.
- Users value the **real-time monitoring capabilities** of Datadog, enhancing oversight across various applications and infrastructures.
- Users appreciate the **user-friendly interface** and **robust integration capabilities** of Datadog for effective monitoring.
- Users value the **intuitive dashboard creation** in Datadog, which enhances monitoring and analysis efficiency.

##### Cons

- Users find Datadog's pricing to be **expensive** , suggesting it should be more affordable given its features.
- Users find **pricing issues** with Datadog, citing rapidly escalating costs and high subscription fees as concerns.
- Users find the **steep learning curve** challenging, especially with rapidly evolving features and required knowledge.
- Users find the **costs to be unpredictable and excessively high** , especially with data storage and additional features.
- Users find **learning difficulty** in Datadog, noting that new users may require training to understand its complexities.

#### What Are Recent G2 Reviews of Datadog?

**["Effortless Monitoring Across Platforms with Datadog"](https://www.g2.com/survey_responses/datadog-review-12012232)**

**Rating:** 4.5/5.0 stars

_— Pavan kumar S._

[Read full review](https://www.g2.com/survey_responses/datadog-review-12012232)

**["Datadog: Unified Logs, Metrics & Traces for Real-Time Visibility and Faster Debugging"](https://www.g2.com/survey_responses/datadog-review-13049319)**

**Rating:** 4.5/5.0 stars

_— Anshul S._

[Read full review](https://www.g2.com/survey_responses/datadog-review-13049319)

#### What Are G2 Users Discussing About Datadog?

- [How good is Datadog?](https://www.g2.com/discussions/how-good-is-datadog)
- [Does Datadog use AWS?](https://www.g2.com/discussions/does-datadog-use-aws) - 2 comments
- [What can Datadog monitor?](https://www.g2.com/discussions/what-can-datadog-monitor)
- [What is the use of Datadog?](https://www.g2.com/discussions/what-is-the-use-of-datadog) - 3 comments

### [Site24x7](https://www.g2.com/products/site24x7/reviews)

ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.

**Average Rating:** 4.6/5.0

**Total Reviews:** 461

#### How Do G2 Users Rate Site24x7?

- **Usage Monitoring:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.9/10 (Category avg: 8.9/10)
- **Reporting:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Site24x7?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Medium, 41% Small

#### What Do G2 Reviewers Say About Site24x7?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Site24x7, making implementation and daily operations smooth and efficient.
- Users appreciate the **single pane of glass visibility** in Site24x7, enhancing efficiency and monitoring flexibility.
- Users appreciate the **real-time monitoring capabilities** of Site24x7, providing comprehensive oversight for networks and infrastructure.
- Users value the **extensive monitoring features** of Site24x7, enabling efficient oversight of multiple resources from one interface.
- Users enjoy the **extensive visibility** of Site24x7, appreciating its ease of setup and efficient monitoring capabilities.

##### Cons

- Users face **missing alerts** and limited interface visibility, hindering their ability to monitor system efficiency effectively.
- Users find the **complexity of tool integration** and plan options overwhelming, preferring a simplified default view.
- Users find the **pricing overwhelming** and feel it could be more flexible for smaller businesses or startups.
- Users find the **learning curve for advanced features** of Site24x7 challenging, impacting effective usage of the platform.
- Users find the **UI lacking modernity** , making it difficult to adopt and navigate smoothly.

#### What Are Recent G2 Reviews of Site24x7?

**["Site24x7: Easy, All-in-One Monitoring with Reliable Alerts and AI Insights"](https://www.g2.com/survey_responses/site24x7-review-13214427)**

**Rating:** 5.0/5.0 stars

_— sandip E._

[Read full review](https://www.g2.com/survey_responses/site24x7-review-13214427)

**["Comprehensive Real-Time Monitoring with a User-Friendly Interface"](https://www.g2.com/survey_responses/site24x7-review-13278304)**

**Rating:** 5.0/5.0 stars

_— Om B._

[Read full review](https://www.g2.com/survey_responses/site24x7-review-13278304)

#### What Are G2 Users Discussing About Site24x7?

- [What is the use of network monitoring tool?](https://www.g2.com/discussions/what-is-the-use-of-network-monitoring-tool)
- [What is Site24x7?](https://www.g2.com/discussions/what-is-site24x7) - 1 comment
- [What are the key features of network monitoring tool?](https://www.g2.com/discussions/what-are-the-key-features-of-network-monitoring-tool)
- [What is the use of Site24x7?](https://www.g2.com/discussions/what-is-the-use-of-site24x7) - 1 comment

### [Dynatrace](https://www.g2.com/products/dynatrace/reviews)

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,233

#### How Do G2 Users Rate Dynatrace?

- **Usage Monitoring:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.5/10 (Category avg: 8.9/10)
- **Reporting:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dynatrace?

- **Seller:** [Dynatrace](https://www.g2.com/sellers/dynatrace)
- **Year Founded:** 2005
- **HQ Location:** Boston, MA
- **Twitter:** @Dynatrace  
18,668 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=83c43c7495079d745f57a9f8c381cbe86f78689894d05ac3e6cb0ba76b16494d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125999%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,060 employees on LinkedIn®
- **Ownership:** NYSE: DT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 69% Large, 23% Medium

#### What Do G2 Reviewers Say About Dynatrace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Dynatrace, enjoying seamless application instrumentation and comprehensive support.
- Users value the **insightful dashboarding** of Dynatrace, enhancing executive views and simplifying monitoring processes.
- Users value the **comprehensive monitoring** capabilities of Dynatrace, enhancing problem identification and prevention effectively.
- Users value the **effective debugging capabilities** of Dynatrace, enhancing their ability to identify and resolve issues promptly.
- Users value the **robust analytics and integration features** of Dynatrace, enhancing their monitoring and debugging capabilities.

##### Cons

- Users find the **steep learning curve** of Dynatrace challenging, making it hard to fully utilize its features.
- Users find that **missing features** in Dynatrace hinder detailed analysis and communication regarding updates and fixes.
- Users find Dynatrace's **complexity** overwhelming, with a steep learning curve and costly pricing affecting usability.
- Users find the **learning difficulty** challenging due to overwhelming information and inconsistencies in functionality.
- Users find the **costly nature** of Dynatrace challenging, making it more suitable for large enterprises only.

#### What Are Recent G2 Reviews of Dynatrace?

**["Comprehensive Observability, Excellent AI, but Complex Pricing"](https://www.g2.com/survey_responses/dynatrace-review-13111992)**

**Rating:** 4.0/5.0 stars

_— Vishnu Vardhan N._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-13111992)

**["Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring"](https://www.g2.com/survey_responses/dynatrace-review-12645823)**

**Rating:** 4.5/5.0 stars

_— Sabina K._

[Read full review](https://www.g2.com/survey_responses/dynatrace-review-12645823)

#### What Are G2 Users Discussing About Dynatrace?

- [What is Dynatrace used for?](https://www.g2.com/discussions/what-is-dynatrace-used-for) - 3 comments
- [How do you use Rookout?](https://www.g2.com/discussions/how-do-you-use-rookout)
- [What is the use of Rookout?](https://www.g2.com/discussions/what-is-the-use-of-rookout)
- [What is offline debugging?](https://www.g2.com/discussions/what-is-offline-debugging)
- [What does Rookout do?](https://www.g2.com/discussions/what-does-rookout-do) - 2 comments

### [New Relic](https://www.g2.com/products/new-relic/reviews)

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

**Average Rating:** 4.4/5.0

**Total Reviews:** 570

#### How Do G2 Users Rate New Relic?

- **Usage Monitoring:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.3/10 (Category avg: 8.9/10)
- **Reporting:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind New Relic?

- **Seller:** [New Relic](https://www.g2.com/sellers/new-relic)
- **Company Website:** newrelic.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @newrelic  
65,727 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a9eddd984f33572c5efbac2b43c77a680b5f6fb4b0c874a8dc1b10aa32b60f58&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F426253%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,053 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 30% Large

#### What Do G2 Reviewers Say About New Relic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and easy-to-use interface** of New Relic, making navigation and analysis seamless.
- Users value the **real-time monitoring** in New Relic, benefiting from immediate insights and customizable dashboards.
- Users appreciate the **real-time monitoring** capabilities of New Relic, enabling proactive issue detection and resolution.
- Users value the **real-time performance insights** from New Relic, enabling proactive issue detection and improved user experience.
- Users appreciate the **advanced analytics** of New Relic, benefitting from customizable dashboards and real-time performance insights.

##### Cons

- Users find New Relic to be **expensive** , particularly for smaller teams and high data volume demands.
- Users feel that **pricing issues** make New Relic expensive for smaller teams, especially with scaling data volumes.
- Users find the **steep learning curve** of New Relic challenging, especially when mastering its advanced features and UI.
- Users find the **complexity** of New Relic's interface and setup to be overwhelming and difficult to navigate.
- Users find the **difficult learning curve** of New Relic challenging, especially for newcomers navigating its extensive features.

#### What Are Recent G2 Reviews of New Relic?

**["New Relic User Experience Review"](https://www.g2.com/survey_responses/new-relic-review-10695865)**

**Rating:** 5.0/5.0 stars

_— bhavik m._

[Read full review](https://www.g2.com/survey_responses/new-relic-review-10695865)

**["End-to-End Observability That Makes Troubleshooting Faster"](https://www.g2.com/survey_responses/new-relic-review-13057378)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/new-relic-review-13057378)

#### What Are G2 Users Discussing About New Relic?

- [What does observability mean?](https://www.g2.com/discussions/what-does-observability-mean)
- [How do you use New Relic?](https://www.g2.com/discussions/how-do-you-use-new-relic)
- [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) - 2 comments
- [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) - 1 comment

### [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews)

Amazon CloudWatch is a comprehensive monitoring and observability service designed to provide real-time insights into AWS resources, on-premises servers, hybrid environments, and applications. It enables users to collect and track metrics, monitor log files, set alarms, and automatically react to changes in their AWS resources. By offering a unified view of operational health, CloudWatch helps organizations optimize application performance, manage resource utilization, and maintain system reliability. Key Features and Functionality: - Metrics Collection and Monitoring: Automatically collects and tracks metrics from over 70 AWS services, including Amazon EC2, Amazon S3, and AWS Lambda, providing up-to-the-minute data on resource performance. - Log Management: Aggregates and stores logs from various sources, such as AWS services and on-premises servers, facilitating real-time monitoring and analysis. - Alarms and Automated Actions: Allows users to set alarms based on predefined thresholds, triggering automated actions like scaling resources or sending notifications when specific conditions are met. - Dashboards and Visualization: Offers customizable dashboards that display metrics and logs, enabling users to visualize data and gain insights into system performance. - Application Performance Monitoring (APM): Provides tools like Application Signals and CloudWatch Synthetics to monitor application health, detect anomalies, and simulate user interactions for proactive issue detection. - Container and Serverless Monitoring: Includes features like Container Insights and Lambda Insights to monitor containerized applications and serverless functions, offering detailed performance metrics and diagnostics. Primary Value and Problem Solving: Amazon CloudWatch addresses the critical need for comprehensive monitoring and observability in modern IT environments. By consolidating metrics, logs, and events into a single platform, it eliminates the complexity of managing multiple monitoring tools. This integration enables faster detection and resolution of operational issues, reducing downtime and improving system reliability. CloudWatch's automated actions and alarms allow for proactive management of resources, ensuring optimal performance and cost efficiency. Additionally, its support for various environments, including on-premises and hybrid setups, makes it a versatile solution for diverse infrastructure monitoring needs.

**Average Rating:** 4.3/5.0

**Total Reviews:** 364

#### How Do G2 Users Rate Amazon CloudWatch?

- **Usage Monitoring:** 9.1/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.1/10 (Category avg: 8.9/10)
- **Reporting:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Amazon CloudWatch?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 42% Large, 30% Medium

#### What Do G2 Reviewers Say About Amazon CloudWatch?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent log management** capabilities of Amazon CloudWatch for monitoring various AWS services efficiently.
- Users value the **seamless integration** of Amazon CloudWatch with AWS products, enhancing monitoring across various services effortlessly.
- Users value the **real-time monitoring and alerting** features of CloudWatch, enhancing system performance and stability effectively.
- Users value the **sophisticated alerting mechanisms** of CloudWatch, facilitating proactive issue resolution and enhanced system stability.
- Users value the **centralized monitoring** of CloudWatch, unifying logs and metrics for efficient management and insights.

##### Cons

- Users find the **pricing structure confusing** , especially with high log volume leading to unexpected costs and management challenges.
- Users find **cost management challenging** due to complex pricing structures and rising expenses as usage scales.
- Users find AWS CloudWatch **expensive** compared to alternatives, especially with costs rising for high log volume and metrics.
- Users find the **complexity of configuration and pricing** in Amazon CloudWatch challenging, especially for newcomers.
- Users find the **configuration difficulty** of Amazon CloudWatch challenging, particularly with custom metrics, alarms, and cost management.

#### What Are Recent G2 Reviews of Amazon CloudWatch?

**["Seamless AWS Integration and Feature-Rich Log Access"](https://www.g2.com/survey_responses/amazon-cloudwatch-review-12850490)**

**Rating:** 4.5/5.0 stars

_— Adam E._

[Read full review](https://www.g2.com/survey_responses/amazon-cloudwatch-review-12850490)

**["Seamless AWS Integration with Powerful Metrics, Logs, and Alerts"](https://www.g2.com/survey_responses/amazon-cloudwatch-review-13225036)**

**Rating:** 4.5/5.0 stars

_— Pramod K._

[Read full review](https://www.g2.com/survey_responses/amazon-cloudwatch-review-13225036)

#### What Are G2 Users Discussing About Amazon CloudWatch?

- [What is Amazon CloudWatch used for?](https://www.g2.com/discussions/what-is-amazon-cloudwatch-used-for)
- [What is AWS CloudWatch metrics?](https://www.g2.com/discussions/what-is-aws-cloudwatch-metrics) - 1 comment
- [What can CloudWatch monitor?](https://www.g2.com/discussions/what-can-cloudwatch-monitor) - 1 comment
- [How can you use Amazon CloudWatch?](https://www.g2.com/discussions/how-can-you-use-amazon-cloudwatch)
- [Which of the following are features of Amazon CloudWatch?](https://www.g2.com/discussions/which-of-the-following-are-features-of-amazon-cloudwatch)

### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 826

#### How Do G2 Users Rate SolarWinds Observability?

- **Usage Monitoring:** 9.0/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.0/10 (Category avg: 8.9/10)
- **Reporting:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SolarWinds Observability?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 44% Large, 35% Medium

#### What Do G2 Reviewers Say About SolarWinds Observability?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **intuitive interface** of SolarWinds Observability, making system management and monitoring effortless and efficient.
- Users appreciate the **comprehensive visibility** of SolarWinds Observability, simplifying performance monitoring across diverse environments.
- Users appreciate the **intuitive user interface** of SolarWinds, enhancing the management and visibility of network performance.
- Users love the **intuitive dashboards and alerts** of SolarWinds Observability, enhancing system management and monitoring efficiency.
- Users love the **visibility** provided by SolarWinds Observability, thanks to its unified and intuitive dashboards for monitoring.

##### Cons

- Users find the **complex setup** of SolarWinds Observability challenging, requiring significant technical expertise and time investment.
- Users face a **significant learning curve** with SolarWinds Observability, complicating the use of advanced features and integrations.
- Users are frustrated with the **poor customer support** , often finding it unhelpful for integration and troubleshooting issues.
- Users experience **usability issues** with SolarWinds Observability, including a cluttered interface and a steep learning curve.

#### What Are Recent G2 Reviews of SolarWinds Observability?

**["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)**

**Rating:** 4.5/5.0 stars

_— Naveen T._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)

**["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)**

**Rating:** 5.0/5.0 stars

_— MJ S._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)

#### What Are G2 Users Discussing About SolarWinds Observability?

- [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments
- [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment
- [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for)
- [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for)
- [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for)

### [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 193

#### How Do G2 Users Rate Grafana Labs?

- **Usage Monitoring:** 9.3/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.6/10 (Category avg: 8.9/10)
- **Reporting:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Grafana Labs?

- **Seller:** [Grafana Labs](https://www.g2.com/sellers/grafana-labs)
- **Year Founded:** 2014
- **HQ Location:** New York
- **Twitter:** @grafana  
71,444 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55deb351586ac844302bd5b232ffaab97f2744e502c2117dd39cd597287e80d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11062162%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,842 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Medium, 27% Large

#### What Do G2 Reviewers Say About Grafana Labs?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive and flexible interface** of Grafana for creating interactive and seamless dashboards.
- Users appreciate the **ease of use** of Grafana, enjoying seamless monitoring and intuitive dashboard creation.
- Users value the **intuitive and flexible dashboard interface** of Grafana, enhancing their data visualization and monitoring experiences.
- Users value the **real-time monitoring** capabilities of Grafana Labs, enhancing visibility and responsiveness for complex metrics.
- Users value **Grafana's flexibility and clarity** in monitoring, making complex data visualization easy and effective.

##### Cons

- Users find the **learning curve steep** , with challenging setup and limited documentation impacting accessibility for newcomers.
- Users find the **complex setup** of Grafana Labs challenging, especially when configuring data sources and writing queries.
- Users find the **learning difficulty** of Grafana challenging, particularly in navigating the interface and setup processes.
- Users find the **difficult learning curve** to be a significant challenge, especially for advanced features and configurations.
- Users find the **complexity** of initial setup and query writing in Grafana Labs to be challenging and time-consuming.

#### What Are Recent G2 Reviews of Grafana Labs?

**["Powerful Monitoring and Visualization Platform with excellent Synthetic Monitoring Capabilities"](https://www.g2.com/survey_responses/grafana-labs-review-13385733)**

**Rating:** 4.0/5.0 stars

_— Rahul P._

[Read full review](https://www.g2.com/survey_responses/grafana-labs-review-13385733)

**["Flexible, HMI-Like Dashboards with Smooth Multi-Source Integration"](https://www.g2.com/survey_responses/grafana-labs-review-13370416)**

**Rating:** 4.0/5.0 stars

_— Ern I._

[Read full review](https://www.g2.com/survey_responses/grafana-labs-review-13370416)

#### What Are G2 Users Discussing About Grafana Labs?

- [What framework does Grafana use?](https://www.g2.com/discussions/what-framework-does-grafana-use)
- [What are the components of Grafana?](https://www.g2.com/discussions/what-are-the-components-of-grafana)
- [What are the benefits of Grafana?](https://www.g2.com/discussions/what-are-the-benefits-of-grafana)
- [What is Grafana software used for?](https://www.g2.com/discussions/what-is-grafana-software-used-for)

### [Coralogix](https://www.g2.com/products/coralogix/reviews)

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events, enhancing operational efficiency and reducing total cost of ownership by up to 70%. Coralogix stands out for its simple pricing model, based solely on data volume ingested and retained, and offers free, fast customer support with less than 30 second response time and 1 hour resolution time. Our platform covers the entire range of observability with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all streamlined for quick integration and immediate value. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.

**Average Rating:** 4.6/5.0

**Total Reviews:** 339

#### How Do G2 Users Rate Coralogix?

- **Usage Monitoring:** 9.1/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.7/10 (Category avg: 8.9/10)
- **Reporting:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Coralogix?

- **Seller:** [Coralogix](https://www.g2.com/sellers/coralogix)
- **Company Website:** www.coralogix.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, CA
- **Twitter:** @Coralogix  
4,102 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef56bf9e77f90e052266a03df08c90be65b7100d379c98d7e03372c2daaa8254&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3763125%2F&secure%5Burl_type%5D=linkedin_company_website)  
582 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, DevOps Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 53% Medium, 34% Large

#### What Do G2 Reviewers Say About Coralogix?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Coralogix, highlighting its simple setup and efficient integrations.
- Users value the **integration of logs, metrics, and alerts** , enhancing efficiency in root-cause analysis and monitoring.
- Users commend the **exceptional customer support** of Coralogix, ensuring quick resolutions and a smooth experience.
- Users value the **real-time monitoring** of Coralogix, enhancing their understanding of user behavior and improving incident response.
- Users value the **intuitive user interface** of Coralogix, appreciating its ease of log searching and export functionality.

##### Cons

- Users find that the **learning curve is steep** for beginners, making navigation and understanding features challenging.
- Users find the **learning difficulty** of Coralogix challenging, especially when navigating advanced features and the overwhelming UI.
- Users experience **slow performance** with Coralogix, leading to frustration due to delayed log fetching and UI loading.
- Users find the **difficult learning** curve of Coralogix challenging, especially for beginners navigating complex options.
- Users find the **missing feature for downloading log results** a significant limitation in Coralogix's functionality.

#### What Are Recent G2 Reviews of Coralogix?

**["Coralogix Game Changer Logging Tool"](https://www.g2.com/survey_responses/coralogix-review-11633887)**

**Rating:** 4.5/5.0 stars

_— Shakti V._

[Read full review](https://www.g2.com/survey_responses/coralogix-review-11633887)

**["Reliable Log Monitoring with Room for Improvement"](https://www.g2.com/survey_responses/coralogix-review-12091026)**

**Rating:** 4.5/5.0 stars

_— Aayush M._

[Read full review](https://www.g2.com/survey_responses/coralogix-review-12091026)

### [ScienceLogic AI Platform](https://www.g2.com/products/sciencelogic-ai-platform/reviews)

ScienceLogic delivers a unified, service-centric, AI-powered IT operations platform that transforms reactive IT into intelligent, automated operations, using high-fidelity telemetry data and safe, explainable automation to deliver measurable results. Deployable across on-premises, cloud, and hybrid environments, the ScienceLogic AI Platform consolidates fragmented tools, delivers complete service-aware observability, and empowers engineers to move beyond manual processes with the efficiency of automation and the intelligence of AI. Unlike competitors, ScienceLogic’s platform leverages automation as a true differentiator, providing goal-driven insights, closed-loop remediation, and explainable actions governed by enterprise policies. This reduces MTTR, improves efficiency, and frees teams to focus on innovation, with confidence that every automated action is safe, verifiable, and aligned with business intent. Through seamless integrations, advanced agentic AI capabilities, and a data-rich architecture built on continuous telemetry and discovery, the ScienceLogic AI Platform enables enterprises and managed service providers to manage complex, distributed infrastructures with accuracy, efficiency, and speed. Flexible and extensive, the ScienceLogic AI Platform helps enterprises, MSPs, government agencies, and other organizations scale services reliably, deliver superior customer experiences, and consolidate toolsets with intelligent automation built on trusted data. Recognized as a leader in The Forrester Wave™: AIOps Platforms, Q2 2025, and a visionary in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, ScienceLogic empowers customers to achieve faster service restoration, executive-level visibility, and optimal business outcomes, while advancing toward fully autonomous IT operations.

**Average Rating:** 4.5/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate ScienceLogic AI Platform?

- **Usage Monitoring:** 9.2/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.0/10 (Category avg: 8.9/10)
- **Reporting:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ScienceLogic AI Platform?

- **Seller:** [ScienceLogic](https://www.g2.com/sellers/sciencelogic)
- **Company Website:** www.sciencelogic.com
- **Year Founded:** 2003
- **HQ Location:** Reston, Virginia
- **Twitter:** @ScienceLogic  
9,190 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7bd1e3d7d9710c8afbe5a6a3f6b40cb62860bb6c791da8a8784fa09df96b073&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F70487%2F&secure%5Burl_type%5D=linkedin_company_website)  
582 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Large, 24% Small

#### What Do G2 Reviewers Say About ScienceLogic AI Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automatic root cause detection** of ScienceLogic AI Platform, enabling quick issue resolution and efficiency.
- Users value the **unified visibility** provided by ScienceLogic AI Platform across hybrid, cloud, and on-premise environments.
- Users appreciate the **monitoring efficiency** of ScienceLogic AI Platform, which enhances visibility and reduces operational downtime.
- Users value the **AI-driven automation** of ScienceLogic AI Platform, enhancing operational efficiency and proactive issue resolution.
- Users value the **comprehensive monitoring** capabilities of ScienceLogic AI Platform, enhancing visibility and efficiency in IT management.

##### Cons

- Users find the **noisy alerts** troublesome, leading to false positives and a complicated experience with alert tuning.
- Users face a **difficult learning curve** with ScienceLogic AI Platform, making initial setup and customization quite challenging.
- Many users find the **initial setup has a steep learning curve** , making the onboarding process challenging.
- Users face a **steep learning curve** during initial setup, making it complex to become proficient with the platform.
- Users find the **initial setup and integration complex** , leading to a steep learning curve for effective usage.

#### What Are Recent G2 Reviews of ScienceLogic AI Platform?

**["Unified Observability with AI-Driven Monitoring That Boosts Efficiency and ROI"](https://www.g2.com/survey_responses/sciencelogic-ai-platform-review-13285275)**

**Rating:** 5.0/5.0 stars

_— Manikandan R._

[Read full review](https://www.g2.com/survey_responses/sciencelogic-ai-platform-review-13285275)

**["Service-Centric Hybrid IT Visibility with Powerful AIOps Insights"](https://www.g2.com/survey_responses/sciencelogic-ai-platform-review-13204532)**

**Rating:** 5.0/5.0 stars

_— Rupa P._

[Read full review](https://www.g2.com/survey_responses/sciencelogic-ai-platform-review-13204532)

#### What Are G2 Users Discussing About ScienceLogic AI Platform?

- [Which appliance provides the user interface in the SL1 architecture?](https://www.g2.com/discussions/sciencelogic-sl1-platform-which-appliance-provides-the-user-interface-in-the-sl1-architecture)
- [Which appliance provides the user interface in the SL1 architecture?](https://www.g2.com/discussions/which-appliance-provides-the-user-interface-in-the-sl1-architecture)
- [What is infrastructure monitoring?](https://www.g2.com/discussions/what-is-infrastructure-monitoring)
- [What is ScienceLogic used for?](https://www.g2.com/discussions/what-is-sciencelogic-used-for)
- [What is ScienceLogic EM7?](https://www.g2.com/discussions/what-is-sciencelogic-em7)

### [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews)

LogicMonitor is an AI-first observability platform that helps enterprises protect revenue, brand reputation, and customer experience in a digital-first world. As every customer interaction depends on application and infrastructure performance, downtime is more than an IT issue—it is a business risk. LogicMonitor eliminates blind spots across cloud, infrastructure, applications, and the Internet, giving IT teams unified visibility from user experience to code-level performance. With AI-powered insights, intelligent alerting, and automation, LogicMonitor helps organizations detect, prioritize, and prevent issues before they impact customers. By enabling teams to move from reactive incident response to autonomous IT operations, LogicMonitor helps modern enterprises reduce disruption, operate efficiently at scale, and keep digital services performing reliably. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

**Average Rating:** 4.5/5.0

**Total Reviews:** 587

#### How Do G2 Users Rate LogicMonitor?

- **Usage Monitoring:** 8.5/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.5/10 (Category avg: 8.9/10)
- **Reporting:** 8.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind LogicMonitor?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** www.logicmonitor.com
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Infrastructure Manager, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About LogicMonitor?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in LogicMonitor, benefiting from its intuitive navigation and simple management features.
- Users praise the **implementation ease** of LogicMonitor, appreciating its fast setup and intuitive platform navigation.
- Users value the **broad range of monitoring features** in LogicMonitor, enhancing both infrastructure and application oversight.
- Users value the **comprehensive monitoring** of LogicMonitor, providing deep insights into applications and infrastructure effortlessly.
- Users commend the **excellent customer support** of LogicMonitor, facilitating enhanced monitoring and problem management effortlessly.

##### Cons

- Users find the **steep learning curve** challenging due to the need for advanced skills and internet reliance.
- Users note **limited features** , facing challenges like integrations, training needs, and an expensive licensing model.
- Users find LogicMonitor to be **expensive** , especially for small teams without a free tier or affordable licenses.
- Users find the **inadequate monitoring** capabilities of LogicMonitor frustrating, especially with traditional server workloads and configuration demands.
- Users find the **complexity of integrations** and setup challenging, often requiring external tools and training for effective use.

#### What Are Recent G2 Reviews of LogicMonitor?

**["Forecasting That Feels Instant alongwith Confidence Intervals."](https://www.g2.com/survey_responses/logicmonitor-review-13401798)**

**Rating:** 5.0/5.0 stars

_— Harry E._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-13401798)

**["Predictive Forecasting Controls Are a Math Nerd’s Dream"](https://www.g2.com/survey_responses/logicmonitor-review-12957464)**

**Rating:** 4.5/5.0 stars

_— Nidhi S._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12957464)

#### What Are G2 Users Discussing About LogicMonitor?

- [What is LogicMonitor used for?](https://www.g2.com/discussions/what-is-logicmonitor-used-for)
- [What does LogicMonitor do?](https://www.g2.com/discussions/what-does-logicmonitor-do)
- [Where does LogicMonitor store your monitored data?](https://www.g2.com/discussions/where-does-logicmonitor-store-your-monitored-data)
- [What does logic monitor do?](https://www.g2.com/discussions/what-does-logic-monitor-do) - 1 comment
- [How much does LogicMonitor cost?](https://www.g2.com/discussions/how-much-does-logicmonitor-cost)

### [Elastic Observability](https://www.g2.com/products/elastic-observability/reviews)

OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment.

**Average Rating:** 4.3/5.0

**Total Reviews:** 102

#### How Do G2 Users Rate Elastic Observability?

- **Usage Monitoring:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 7.4/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.4/10 (Category avg: 8.9/10)
- **Reporting:** 7.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Elastic Observability?

- **Seller:** [Elastic](https://www.g2.com/sellers/elastic)
- **Company Website:** www.elastic.co
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @elastic  
65,200 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc8e533876f16af617380aaa3922cb6a39a1d6233f0b32a0fa987a5fdffd799e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F814025%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,079 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Large, 43% Medium

#### What Do G2 Reviewers Say About Elastic Observability?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Elastic Observability to be **intuitively easy to use** , facilitating effortless integration and quick setup for various needs.
- Users value the **real-time alerting** capabilities of Elastic Observability, enhancing proactive monitoring and issue resolution.
- Users value the **excellent log collection and monitoring capabilities** of Elastic Observability for efficient server management.
- Users appreciate the **excellent monitoring capabilities** of Elastic Observability for comprehensive insights into their applications and infrastructure.
- Users value the **flexibility and unified view** of Elastic Observability, enhancing troubleshooting and operational visibility.

##### Cons

- Users face a **steep learning curve** with Elastic Observability, requiring extensive knowledge and training for effective use.
- Users find the **difficult learning** curve for Elastic Observability challenging, particularly for teams unfamiliar with the Elastic Stack.
- Users struggle with the **lack of log integration** and find log generation with APM challenging without ELK knowledge.
- Users find the **learning difficulty** frustrating, particularly due to overwhelming logs and advanced feature navigation.
- Users struggle with **log management issues** , from hardware corruption to lack of integration with existing log files.

#### What Are Recent G2 Reviews of Elastic Observability?

**["Powerful observability platform with a bit of a learning curve"](https://www.g2.com/survey_responses/elastic-observability-review-13359825)**

**Rating:** 4.0/5.0 stars

_— Divyank M._

[Read full review](https://www.g2.com/survey_responses/elastic-observability-review-13359825)

**["Elastic Observability’s Powerful Unified View for Faster Root-Cause Analysis"](https://www.g2.com/survey_responses/elastic-observability-review-13358527)**

**Rating:** 5.0/5.0 stars

_— Manoj M._

[Read full review](https://www.g2.com/survey_responses/elastic-observability-review-13358527)

#### What Are G2 Users Discussing About Elastic Observability?

- [Can I use Elasticsearch as a database?](https://www.g2.com/discussions/can-i-use-elasticsearch-as-a-database)
- [Can I use Elasticsearch for free?](https://www.g2.com/discussions/can-i-use-elasticsearch-for-free) - 1 comment
- [What is elastic search?](https://www.g2.com/discussions/what-is-elastic-search)
- [What is elastic search used for?](https://www.g2.com/discussions/what-is-elastic-search-used-for)

### [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

**Average Rating:** 4.3/5.0

**Total Reviews:** 395

#### How Do G2 Users Rate Sumo Logic?

- **Usage Monitoring:** 8.9/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 9.0/10 (Category avg: 8.9/10)
- **Reporting:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sumo Logic?

- **Seller:** [Sumo Logic](https://www.g2.com/sellers/sumo-logic)
- **Company Website:** www.sumologic.com
- **Year Founded:** 2010
- **HQ Location:** Redwood City, CA
- **Twitter:** @SumoLogic  
6,542 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=405f2514b57035d31a9696f673d9692138c137173787398caeba6974c512d779&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1037816%2F&secure%5Burl_type%5D=linkedin_company_website)  
838 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Medium, 37% Large

#### What Do G2 Reviewers Say About Sumo Logic?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** in Sumo Logic, citing its simple query language and intuitive configurations.
- Users value the **ease of searching and configuring logs** with Sumo Logic, enhancing their monitoring and tracing efficiency.
- Users appreciate the **Comprehensive Continuous Intelligence feature** of Sumo Logic for transforming data into actionable insights quickly.
- Users value the **powerful visual insights** and efficient log management capabilities of Sumo Logic for fast resolution.
- Users value the **real-time monitoring capabilities** of Sumo Logic, enjoying swift insights and effective data management.

##### Cons

- Users find Sumo Logic **expensive** , prompting concerns about whether its value justifies the high pricing.
- Users find the **difficult learning** curve of Sumo Logic challenging, requiring significant time to become proficient.
- Users face a **steep learning curve** with Sumo Logic, requiring significant time to master its features and query language.
- Users face a **steep learning curve** with Sumo Logic, requiring significant time to master complex features and queries.
- Users experience **slow performance** with Sumo Logic, facing delays in alerting and a cumbersome user interface.

#### What Are Recent G2 Reviews of Sumo Logic?

**["Secure, Privacy-First AI Logging That Helps Reduce Data Breach Risk"](https://www.g2.com/survey_responses/sumo-logic-review-13156334)**

**Rating:** 4.5/5.0 stars

_— Aiyappa Baleyada B._

[Read full review](https://www.g2.com/survey_responses/sumo-logic-review-13156334)

**["Sumo Logic Makes Multi-Cloud Observability Scale with an API-First, Search-Centric Workflow"](https://www.g2.com/survey_responses/sumo-logic-review-13324396)**

**Rating:** 5.0/5.0 stars

_— Ssherie C._

[Read full review](https://www.g2.com/survey_responses/sumo-logic-review-13324396)

#### What Are G2 Users Discussing About Sumo Logic?

- [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote
- [Is Sumo Logic a SIEM?](https://www.g2.com/discussions/is-sumo-logic-a-siem)
- [What is Sumo Logic used for?](https://www.g2.com/discussions/what-is-sumo-logic-used-for)
- [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment
- [How much does Sumo Logic cost?](https://www.g2.com/discussions/how-much-does-sumo-logic-cost)

### [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews)

IBM Turbonomic, now part of the Concert platform, is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continuously analyzes application performance and resource utilization, automating critical resourcing decisions to ensure optimal application performance while minimizing costs associated with cloud and infrastructure resources. IBM Turbonomic addresses the challenges of managing complex, dynamic environments. As organizations increasingly adopt hybrid and multi-cloud strategies, the need for effective resource management becomes paramount. Turbonomic provides a comprehensive approach to performance management by analyzing the entire technology stack, identifying inefficiencies, and uncovering dependencies that can impact application performance. This proactive management capability allows organizations to maintain high service levels while controlling costs. One of the key features of IBM Turbonomic is its ability to continuously adjust application resources in real time. By monitoring resource utilization and application performance, Turbonomic prevents performance degradation and overprovisioning. This dynamic adjustment ensures that applications receive the necessary resources when needed, which is crucial for maintaining optimal performance levels. Additionally, the platform automates resource decisions such as scaling and placement, allowing organizations to focus on strategic initiatives rather than manual resource management tasks. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years. IBM Turbonomic is also available on AWS Marketplace. By leveraging Turbonomic, businesses can ensure that their applications run smoothly, resources are utilized effectively, and costs are kept in check, all while maintaining a focus on innovation and growth. For further information, please visit www.ibm.com/products/turbonomic

**Average Rating:** 4.4/5.0

**Total Reviews:** 287

#### How Do G2 Users Rate IBM Turbonomic?

- **Usage Monitoring:** 8.7/10 (Category avg: 9.1/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 7.9/10 (Category avg: 8.9/10)
- **Reporting:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind IBM Turbonomic?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, System Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 42% Large, 32% Medium

#### What Do G2 Reviewers Say About IBM Turbonomic?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intelligent cost optimization** of IBM Turbonomic, effectively reducing cloud expenses while maintaining performance.
- Users appreciate the **intelligent automation** of IBM Turbonomic, optimizing resources and reducing costs efficiently.
- Users value the **ease of use** of IBM Turbonomic, which streamlines resource management and enhances efficiency.
- Users appreciate the **intelligent automation** of IBM Turbonomic, ensuring optimal performance while reducing cloud costs and over-provisioning.
- Users value the **real-time monitoring** of IBM Turbonomic, which optimizes resources effectively, enhancing performance and reducing costs.

##### Cons

- Users find the **complexity of setup and reporting** in IBM Turbonomic challenging, impacting efficient utilization and time-to-value.
- Users find the **learning curve challenging** , requiring time and better documentation for effective onboarding and setup.
- Users face **complex configuration** challenges with IBM Turbonomic, leading to longer setup times and delayed value realization.
- Users face a **difficult learning curve** with IBM Turbonomic, requiring time and effort to become comfortable with the tool.
- Users find the **difficult setup** of IBM Turbonomic challenging, requiring significant time and effort to get accustomed.

#### What Are Recent G2 Reviews of IBM Turbonomic?

**["Reliable Infrastructure Optimization for Modern DevOps Teams"](https://www.g2.com/survey_responses/ibm-turbonomic-review-12394418)**

**Rating:** 4.0/5.0 stars

_— Tushar P._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12394418)

**["Smarter Resource Optimization with Real-Time Automation"](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)**

**Rating:** 5.0/5.0 stars

_— Bishal D._

[Read full review](https://www.g2.com/survey_responses/ibm-turbonomic-review-12380847)

#### What Are G2 Users Discussing About IBM Turbonomic?

- [How much does Turbonomic cost?](https://www.g2.com/discussions/how-much-does-turbonomic-cost)
- [Who uses Turbonomic?](https://www.g2.com/discussions/who-uses-turbonomic)
- [What is Turbonomic IBM?](https://www.g2.com/discussions/what-is-turbonomic-ibm)
- [What is Turbonomic used for?](https://www.g2.com/discussions/what-is-turbonomic-used-for)

### [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)

Your infrastructure is complex. Your monitoring tool shouldn't be. Paessler PRTG delivers mission-critical visibility across IT and OT environments, deploying in minutes, not months. Whether you're managing servers, switches, virtual machines, cloud services, or industrial systems, PRTG monitors everything from a single platform, so your team always knows what's running, what's struggling, and what needs attention, before users do. Fast to deploy. Easy to run. Auto-discovery finds devices on your network automatically, and 300+ pre-configured sensors cover the most common infrastructure components out of the box. Support for all major protocols (SNMP, WMI, REST APIs, SSH, NetFlow, and more) means PRTG fits into your existing environment without forcing changes to it. Built for lean teams under real pressure. Customizable dashboards give instant visibility across your entire landscape. Flexible alerting (via email, SMS, push notification, or third-party integrations) ensures the right people are notified the moment something goes wrong. Historical trend data helps you spot patterns and plan ahead, not just react. Scales on your terms. From a single site to distributed multi-location environments, PRTG grows with your organization. Available as an on-premises installation or a hosted solution, it adapts to your infrastructure and your IT policies, no rip-and-replace required. Trusted by more than 500,000 users across 190+ countries since 1997, Paessler PRTG is the monitoring standard for IT professionals who need results, not complexity.

**Average Rating:** 4.7/5.0

**Total Reviews:** 207

#### How Do G2 Users Rate Paessler PRTG?

- **Usage Monitoring:** 8.8/10 (Category avg: 9.1/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Dashboards and Visualizations:** 8.6/10 (Category avg: 8.9/10)
- **Reporting:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Paessler PRTG?

- **Seller:** [Paessler GmbH](https://www.g2.com/sellers/paessler-gmbh)
- **Company Website:** www.paessler.com
- **Year Founded:** 1997
- **HQ Location:** Nuremberg, Germany
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b49a4e1e8615ca1dbd0dd7ffd8201d0411e25fc37dac6975a9e785265f4d2f9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F409588%2F&secure%5Burl_type%5D=linkedin_company_website)  
403 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 52% Medium, 35% Large

#### What Do G2 Reviewers Say About Paessler PRTG?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Paessler PRTG's **ease of use** impressive, enjoying intuitive setup and customizable features for effective monitoring.
- Users value the **reliable monitoring** capabilities of PRTG, enjoying its customizable sensors and mobile accessibility.
- Users highlight the **reliable monitoring capabilities** of PRTG, enabling efficient tracking of critical network infrastructure.
- Users value the **robust alerting system** of PRTG, ensuring immediate notifications for any network disruptions or issues.
- Users find the **easy setup** of Paessler PRTG efficient, enabling quick monitoring of their network infrastructure.

##### Cons

- Users find the **high acquisition cost** problematic, complicating the decision to monitor additional metrics and services.
- Users report **slow performance** with large reports and dashboards, affecting usability during peak access times.
- Users report **user interface issues** with PRTG, finding the web interface dated and the mobile app lacking polish.
- Users find the **learning curve for advanced features** of PRTG to be steeper than expected, especially for new users.
- Users find the **complex setup** of PRTG challenging, requiring extensive experimentation and fine-tuning for optimal performance.

#### What Are Recent G2 Reviews of Paessler PRTG?

**["From reactive to proactive: how PRTG helped us stay ahead of incidents"](https://www.g2.com/survey_responses/paessler-prtg-review-13372369)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/paessler-prtg-review-13372369)

**["Authentic, Experience-Based Reviews for PRTG Paessler"](https://www.g2.com/survey_responses/paessler-prtg-review-12437064)**

**Rating:** 5.0/5.0 stars

_— Sainath H._

[Read full review](https://www.g2.com/survey_responses/paessler-prtg-review-12437064)

#### What Are G2 Users Discussing About Paessler PRTG?

- [Is anyone else stuck juggling old vs new UI, desktop, and mobile because none of them fully cover daily needs?](https://www.g2.com/discussions/is-anyone-else-stuck-juggling-old-vs-new-ui-desktop-and-mobile-because-none-of-them-fully-cover-daily-needs) - 1 comment
- [Do others struggle with PRTG’s reporting and dashboards being too technical for managers?](https://www.g2.com/discussions/do-others-struggle-with-prtg-s-reporting-and-dashboards-being-too-technical-for-managers) - 1 comment
- [Has anyone else found the learning curve for custom sensors and reports slows real projects?](https://www.g2.com/discussions/has-anyone-else-found-the-learning-curve-for-custom-sensors-and-reports-slows-real-projects) - 1 comment
- [How are you handling PRTG’s sensor‑based licensing before it blows up the budget?](https://www.g2.com/discussions/how-are-you-handling-prtg-s-sensor-based-licensing-before-it-blows-up-the-budget) - 1 comment
- [Heavy storage use and slowdowns with lots of sensors directly cut into my monitoring time](https://www.g2.com/discussions/heavy-storage-use-and-slowdowns-with-lots-of-sensors-directly-cut-into-my-monitoring-time) - 1 comment

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Similar Categories

- [AI Agent Observability](/categories/ai-agent-observability)
- [Application Performance Monitoring (APM)](/categories/application-performance-monitoring-apm)
- [Database Monitoring](/categories/database-monitoring)
- [Enterprise Monitoring](/categories/enterprise-monitoring)

- [Hardware Monitoring](/categories/hardware-monitoring)
- [Log Monitoring](/categories/log-monitoring)
- [Network Monitoring](/categories/network-monitoring)
- [Network Troubleshooting](/categories/network-troubleshooting)

- [Observability Pipeline](/categories/observability-pipeline)
- [Observability Software](/categories/observability-software)
- [Other Monitoring](/categories/other-monitoring)
- [Website Monitoring](/categories/website-monitoring)

[Browse Cloud Infrastructure Monitoring Themes](/categories/cloud-infrastructure-monitoring/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Cloud infrastructure monitoring software helps businesses maintain the health, availability, and efficiency of their cloud environments by collecting and analyzing metrics from compute, storage, network, and other cloud resources across public, private, and hybrid clouds. These tools enable teams to proactively detect issues, understand performance and resource usage in real time, and optimize both cost and security.

### Core Capabilities of Cloud Infrastructure Monitoring Software

To qualify for inclusion in the Cloud Infrastructure Monitoring category, a product must:

- Continuously monitor the performance and health of cloud infrastructure components (e.g., compute instances, containers, storage, databases, and networks)
- Provide visualization tools such as dashboards, topology maps, or infrastructure diagrams
- Detect and alert on abnormal behavior or potential infrastructure failures
- Provide actionable insights or recommendations for optimizing infrastructure performance and costs

### How Cloud Infrastructure Monitoring Software Differs from Other Tools

Cloud infrastructure monitoring focuses specifically on the infrastructure layer, unlike application performance monitoring tools, which measure application-level performance and user experience, or observability software, which provides deeper insights across logs, metrics, and traces. Its purpose is to ensure foundational cloud resources operate reliably and cost-effectively.

### Insights from G2 on Cloud Infrastructure Monitoring Software

Based on category trends on G2, the value of real-time alerts, customizable dashboards, and the ability to monitor diverse cloud environments without disrupting performance.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "Product Avatar Image")](https://www.g2.com/products/ibm-instana/reviews)[IBM Instana](https://www.g2.com/products/ibm-instana/reviews)[4.4/5(476)](https://www.g2.com/products/ibm-instana/reviews) | Zero-config distributed tracing for dynamic microservices | "Comprehensive Monitoring, Steep Learning Curve" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image")](https://www.g2.com/products/datadog/reviews)[Datadog](https://www.g2.com/products/datadog/reviews)[4.4/5(726)](https://www.g2.com/products/datadog/reviews) | Unified observability across multi-cloud microservices | "Effortless Monitoring Across Platforms with Datadog" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae9b1fda5fc1b3ebd74d3e2f6946df2b/site24x7.png "Product Avatar Image")](https://www.g2.com/products/site24x7/reviews)[Site24x7](https://www.g2.com/products/site24x7/reviews)[4.6/5(469)](https://www.g2.com/products/site24x7/reviews) | Unified full-stack infrastructure observability with proactive alerting | "Site24x7: Easy, All-in-One Monitoring with Reliable Alerts and AI Insights" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image")](https://www.g2.com/products/dynatrace/reviews)[Dynatrace](https://www.g2.com/products/dynatrace/reviews)[4.5/5(1,365)](https://www.g2.com/products/dynatrace/reviews) | AI-driven full-stack observability with automated root-cause analysis | "Davis AI Delivers Clear Root-Cause Insights and Real-Time User Monitoring" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0774bbdcf32251601a1995c6b97543fb/new-relic.jpg "Product Avatar Image")](https://www.g2.com/products/new-relic/reviews)[New Relic](https://www.g2.com/products/new-relic/reviews)[4.4/5(585)](https://www.g2.com/products/new-relic/reviews) | Full-stack observability with unified APM telemetry | "New Relic User Experience Review" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")](https://www.g2.com/products/amazon-cloudwatch/reviews)[Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews)[4.3/5(404)](https://www.g2.com/products/amazon-cloudwatch/reviews) | AWS-native infrastructure monitoring and log observability | "Seamless AWS Integration and Feature-Rich Log Access" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56d5d9c06838826bab60f7c98d0c16c6/solarwinds-worldwide-llc-solarwinds-observability.png "Product Avatar Image")](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)[SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)[4.3/5(865)](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) | Hybrid infrastructure observability with unified full-stack visibility | "Powerful Database Observability" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d3d49a98db6a061d2ddfe6104ef7fd88/coralogix.png "Product Avatar Image")](https://www.g2.com/products/coralogix/reviews)[Coralogix](https://www.g2.com/products/coralogix/reviews)[4.6/5(343)](https://www.g2.com/products/coralogix/reviews) | Unified logs, metrics, and traces observability | "Coralogix Game Changer Logging Tool" |

* * *

Show More

### Cloud Infrastructure Monitoring Topics

- [What is cloud infrastructure monitoring software?](#what-is-cloud-infrastructure-monitoring-software)
- [What are the common features of cloud infrastructure monitoring tools?](#what-are-the-common-features-of-cloud-infrastructure-monitoring-tools)
- [What are the benefits of cloud infrastructure monitoring solutions?](#what-are-the-benefits-of-cloud-infrastructure-monitoring-solutions)
- [Who Uses Cloud Infrastructure Monitoring Software?](#who-uses-cloud-infrastructure-monitoring-software)
- [Which is the best cloud infrastructure monitoring software for tech startups?](#which-is-the-best-cloud-infrastructure-monitoring-software-for-tech-startups)
- [What are the alternatives to cloud infrastructure monitoring platforms?](#what-are-the-alternatives-to-cloud-infrastructure-monitoring-platforms)
- [Software related to cloud infrastructure monitoring software](#software-related-to-cloud-infrastructure-monitoring-software)
- [Challenges with cloud monitoring software](#challenges-with-cloud-monitoring-software)
- [How to choose the best cloud infrastructure monitoring software](#how-to-choose-the-best-cloud-infrastructure-monitoring-software)
- [How much does cloud infrastructure monitoring software cost?](#how-much-does-cloud-infrastructure-monitoring-software-cost)
- [Which cloud infrastructure monitoring service is the most affordable?](#which-cloud-infrastructure-monitoring-service-is-the-most-affordable)
- [Cloud Infrastructure Monitoring Software FAQs](#cloud-infrastructure-monitoring-software-faqs)
- [Most Popular FAQs](#most-popular-faqs)
- [Small Business FAQs](#small-business-faqs)
- [Enterprise FAQs](#enterprise-faqs)

[
### Cloud Infrastructure Monitoring Topics
 Expand/Collapse ](#)
- [What is cloud infrastructure monitoring software?](#what-is-cloud-infrastructure-monitoring-software)
- [What are the common features of cloud infrastructure monitoring tools?](#what-are-the-common-features-of-cloud-infrastructure-monitoring-tools)
- [What are the benefits of cloud infrastructure monitoring solutions?](#what-are-the-benefits-of-cloud-infrastructure-monitoring-solutions)
- [Who Uses Cloud Infrastructure Monitoring Software?](#who-uses-cloud-infrastructure-monitoring-software)
- [Which is the best cloud infrastructure monitoring software for tech startups?](#which-is-the-best-cloud-infrastructure-monitoring-software-for-tech-startups)
- [What are the alternatives to cloud infrastructure monitoring platforms?](#what-are-the-alternatives-to-cloud-infrastructure-monitoring-platforms)
- [Software related to cloud infrastructure monitoring software](#software-related-to-cloud-infrastructure-monitoring-software)
- [Challenges with cloud monitoring software](#challenges-with-cloud-monitoring-software)
- [How to choose the best cloud infrastructure monitoring software](#how-to-choose-the-best-cloud-infrastructure-monitoring-software)
- [How much does cloud infrastructure monitoring software cost?](#how-much-does-cloud-infrastructure-monitoring-software-cost)
- [Which cloud infrastructure monitoring service is the most affordable?](#which-cloud-infrastructure-monitoring-service-is-the-most-affordable)
- [Cloud Infrastructure Monitoring Software FAQs](#cloud-infrastructure-monitoring-software-faqs)
- [Most Popular FAQs](#most-popular-faqs)
- [Small Business FAQs](#small-business-faqs)
- [Enterprise FAQs](#enterprise-faqs)

## Learn More About Cloud Infrastructure Monitoring Software

### What is cloud infrastructure monitoring software?
 

With the rapid increase in cloud adoption, organizations are constantly looking to move more of their workloads to the cloud to achieve scalability, agility, and cost savings. A question that arises with this move is how organizations monitor their infrastructure performance as the migration creates visibility gaps. Maintaining and monitoring performance across their dynamic and complex cloud environments is challenging for organizations. This has led to the emergence of cloud monitoring solutions, which enable organizations to have end-to-end visibility across their cloud applications and servers.

 

A typical cloud infrastructure comprises servers, storage devices, cloud management tools, networks, and platform virtualization. Cloud infrastructure monitoring tools enable organizations to monitor and manage the operational workflow of their cloud infrastructure environment. These software tools provide a complete and comprehensive health picture of the cloud infrastructure components in real time. They help users access all their crucial cloud infrastructure metrics associated with network, storage, and resource utilization. 

 

Cloud infrastructure monitoring tools also help track metrics like resource levels, server response times, and storage capacities, which allows organizations to reduce troubleshooting times, predict performance requirements, and reduce overall costs associated with their cloud environments. ** **

 

### What are the common features of cloud infrastructure monitoring tools?
 

Cloud infrastructure monitoring solutions enable organizations to detect patterns and solve potential issues associated with their cloud infrastructure components. The following are some core features within cloud infrastructure monitoring software that can help users gain real-time insights into the availability, performance, and utilization of resources across their cloud environment:

 

**Usage monitoring:** This feature enables users to track infrastructure resource needs, alert administrators, and automatically scale usage to minimize waste.

 

**Database monitoring:** The software monitors performance and statistics related to memory, caches, and connections.

 

**API monitoring:** Cloud infrastructure monitoring software detects anomalies in functionality, user accessibility, traffic flows, and tampering.

 

**Network monitoring:** These monitoring solutions provide real-time insights into network performance metrics such as bandwidth usage, latency, connectivity, etc.

 

**Storage monitoring:** Some cloud infrastructure monitoring tools help administrators monitor and track their storage resources and utilization on the cloud.

 

**Real-time monitoring:** These solutions provide constant monitoring systems to detect real-time anomalies.

 

**Automation:** These tools efficiently scale resource usage to optimize spend with increased or decreased resource usage requirements.

 

**Reporting:** Cloud infrastructure monitoring solutions create reports outlining resources, underutilization, cost trends, and functional overlap.

 

**Dashboard and visualization:** The software presents information and analytics in a digestible, intuitive, and visually appealing way. This feature also helps users gain insights into performance issues by enabling dashboard visibility of various types of errors, such as system errors and user errors.

 

**Spend forecasting and optimization:** The tools allow users to project spending based on contracts, usage trends and predicted growth.

 

**Integrations:** Cloud infrastructure monitoring can be integrated with [ITSM solutions](https://www.g2.com/categories/it-service-management-itsm-tools) like [workflow management tools](https://www.g2.com/categories/workflow-management) to enable real-time configuration management database updates, automatic ticketing, and autotriggering of remediation workflows. 

 

### What are the benefits of cloud infrastructure monitoring solutions?
 

Cloud monitoring tools facilitate performance monitoring across servers, networks, applications, and storage devices. They allow administrators to continuously assess resource utilization levels, server response times, speed, and availability. They also enable users to troubleshoot anomalies that can lead to future issues in a timely and efficient manner.

 

**Reduces costs:** Cloud infrastructure monitoring platforms help save IT costs by predicting utilization or potential performance issues in cloud infrastructure components. 

 

**Efficiency:** These solutions help IT teams gain insights into performance metrics across cloud infrastructure environments, troubleshoot detected issues, and bring out the major areas for improvement, increasing efficiency.

 

**End-to-end visibility:** These solutions let organizations have complete visibility and control over their cloud infrastructure environment in real time. This helps them analyze and optimize the performance of their cloud infrastructure applications and services.

 

**Increased productivity:** These monitoring tools alert or notify cloud administrators about real-time performance issues and allow them to resolve them quickly. These solutions also provide interactive dashboards to visualize anomalies and the related root cause analysis representation that helps organizations troubleshoot cloud infrastructure performance disruptions quickly.

 

**Improved end-user experience:** Cloud infrastructure monitoring solutions can optimize the user experience by monitoring the end-to-end performance of applications deployed on the cloud. They can quickly identify application issues and significantly reduce the mean time to repair (MTTR).

 

### Who Uses Cloud Infrastructure Monitoring Software?

Cloud infrastructure monitoring solutions act as a single source of truth to monitor, manage, and optimize the performance of all the components associated with a cloud infrastructure environment. One can gain a real-time view of all the operational data and act upon it instantly. IT administrators are the key users of this software:

**IT administrators:** Cloud infrastructure monitoring tools are implemented through automated monitoring software that provide centralized access and control over cloud infrastructure environments. Cloud IT administrators can track and assess the operational status and health of cloud applications and services.

### Which is the best cloud infrastructure monitoring software for tech startups?

- [Coralogix](https://www.g2.com/products/coralogix/reviews): Offers a modern observability platform with real-time log analytics and metrics. Its affordable pricing and scalability make it ideal for startups seeking comprehensive monitoring solutions.​
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews): Provides full-stack monitoring with a focus on simplicity and scalability. It's suitable for startups aiming to monitor their infrastructure without extensive setup.​
- [FusionReactor APM](https://www.g2.com/products/fusionreactor-apm/reviews): Combines application performance monitoring with infrastructure insights. Its user-friendly interface and affordable plans cater well to startups needing deep visibility.​
- [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews): An open-source monitoring solution that supports a wide range of infrastructure components. It's a flexible choice for startups looking for customizable monitoring tools.​
- [OpsRamp](https://www.g2.com/products/opsramp/reviews): Cloud-based IT operations platform with strong infrastructure monitoring, alert management, and hybrid environment support — a good fit for startups expanding into multi-cloud or hybrid setups.

### What are the alternatives to cloud infrastructure monitoring platforms?

Alternatives to cloud and IT infrastructure monitoring can replace this type of software, either partially or completely:

[Application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm) **:** These solutions help users track and visualize application obstructions and troubleshoot any future predictable issues. They also facilitate real-time insights into application performance through dashboards and trigger timely alerts for issues like disturbances in load time or response times. 

APM can be considered a subset of cloud infrastructure monitoring software, as the latter is a comprehensive monitoring platform that includes network monitoring, server monitoring, APM, and more.

### Software related to cloud infrastructure monitoring software

Related solutions that can be used together with cloud infrastructure monitoring software include:

[Network monitoring software](https://www.g2.com/categories/network-monitoring) **:** Cloud infrastructure monitoring solutions monitor network connections and collect related performance data such as bandwidth consumption, network latency, throughput, and more to optimize network performance across servers.

[Server monitoring software](https://www.g2.com/categories/server-monitoring) **:** Server monitoring lowers the number of server outages and reduces the time to resolve related issues. Cloud infrastructure monitoring tools enable server monitoring by monitoring system-level metrics like CPU, memory, disk usage, network activity, etc.

[Log monitoring software](https://www.g2.com/categories/log-monitoring): Log monitoring software scans and monitors log files generated by servers, applications, and networks. Some cloud infrastructure monitoring solutions facilitate log data aggregation, structuring, and summarizing. Users can analyze the log data through dashboards for anomaly identification, and the tool alerts users to patterns in these log files that help solve performance and security issues.

### Challenges with cloud monitoring software

Some of the key challenges which come along with cloud infrastructure monitoring tools are:

**Multiple cloud providers:** Organizations are extensively adopting multi-cloud strategies for multiple reasons, such as risk mitigation, avoiding vendor lock-ins, and higher security. However, monitoring infrastructure across multiple cloud providers has become a challenge for organizations.

**Hybrid cloud environment:** Monitoring infrastructure across public and private cloud deployment is highly challenging. Gaining end-to-end visibility across hybrid cloud environments is complex as applications are deployed in a distributed manner, and identifying issues across different environments becomes cumbersome. 

### How to choose the best cloud infrastructure monitoring software

#### Requirements Gathering (RFI/RFP) for Cloud Infrastructure Monitoring Software

Whether a company is looking for its first cloud and IT infrastructure monitoring software or wants to replace an existing one, g2.com can help find the best tool.

When searching for cloud infrastructure monitoring software, the company's needs often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring and improving transaction performance within their applications. Buyers should make a ranked list of the cloud infrastructure monitoring features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit.

Prioritizing the desired feature set can help narrow down the potential pool of cloud infrastructure monitoring solutions, allowing teams to apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used with G2 scoring to select the business's best cloud infrastructure monitoring product.

#### Compare Cloud Infrastructure Monitoring Software Products

**Create a long list**

Buyers should start with a large pool of cloud infrastructure monitoring software vendors. Keeping the desired must-have features in mind, it is important that buyers perform consistent inquiries during demos by which they can effectively compare the pros and cons of each software solution. 

**Create a short list**

It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers. The combination of these will help narrow down a short three- to five-product list. From there, buyers can compare pricing and features to determine the best fit.

**Conduct demos**

As a rule of thumb, companies should demo all of the products that end up on their short list. During demos, buyers should ask specific questions about the functionalities they care about most; for example, one might ask to be walked through a typical performance issue, from alerting to remediation within the cloud infrastructure monitoring tool. 

#### Selection of Cloud Infrastructure Monitoring Software

**Choose a selection team**

Regardless of a company’s size, it’s important to involve the most relevant personas during the cloud infrastructure monitoring software selection process. Larger companies may include individual team members to fill roles such as project manager, decision maker, system owner, and IT professionals and developers who will be working closely with the software. Smaller companies with fewer employees might overlap roles. 

**Negotiation**

Cloud infrastructure monitoring tools are on the expensive side when it comes to pricing. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them in order to get the best price. 

**Final decision**

After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the cloud infrastructure monitoring software of choice integrates well with an IT administrator’s systems setup or a developer’s day-to-day work. If the cloud infrastructure monitoring tool is well liked and well utilized, the buyer can take that as a sign that their selection is the right one. If not, reevaluation of the options may be necessary.

### How much does cloud infrastructure monitoring software cost?

Cloud infrastructure monitoring tools have several pricing options, such as perpetual license and subscription-based models. Some vendors also offer a free trial version, starting with the software being free for 14 days.

### Which cloud infrastructure monitoring service is the most affordable?

- [Site24x7](https://www.g2.com/products/site24x7/reviews): Highly rated for affordability and ease of use. It monitors servers, cloud services, and networks, starting at $9/month — ideal for small to mid-sized teams.
- [Datadog](https://www.g2.com/products/datadog/reviews): Offers broad monitoring capabilities including cloud infrastructure, APM, and log management. Starts at $15/user/month with a free trial. Great for growing teams needing integrations.
- [New Relic](https://www.g2.com/products/new-relic/reviews): Provides full-stack observability with a generous free tier (up to 100 GB/month of data ingest). Flexible pricing makes it accessible for startups and SMBs.
- [Checkmk](https://www.g2.com/products/checkmk/reviews): Open-source monitoring with commercial editions available. Supports cloud, on-prem, and hybrid infrastructures with a focus on performance and flexibility.
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews): Cloud-based platform with automated discovery and customizable dashboards. Offers strong infrastructure and hybrid environment support. Pricing is usage-based, with plans suited for mid-market companies.

### Cloud Infrastructure Monitoring Software FAQs

### Most Popular FAQs

#### Which Cloud Infrastructure Monitoring Software has the best reviews?

Based on verified user reviews on G2, several tools consistently earn top marks across overall satisfaction, likelihood to recommend, and support quality. Here are the highest-rated options:

- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews): A versatile network and infrastructure monitoring tool praised for its comprehensive sensor-based architecture and strong reliability scores across all company sizes.
- [Checkmk](https://www.g2.com/products/checkmk/reviews): An open-source-rooted monitoring platform that earns high ratings for its flexibility, ease of configuration, and consistent performance in hybrid environments.
- [New Relic](https://www.g2.com/products/new-relic/reviews): A full-stack observability platform with one of the largest review volumes in the category, receiving strong marks for depth of features and likelihood to recommend.
- [CubeAPM](https://www.g2.com/products/cubeapm/reviews): A newer entrant generating near-perfect scores for support quality and ease of use, particularly well-regarded by smaller engineering teams.

#### What is cloud infrastructure monitoring software?

Cloud infrastructure monitoring software gives IT and engineering teams real-time visibility into the health, performance, and availability of cloud-based resources — including servers, containers, databases, networks, and applications. These tools collect metrics, logs, and traces from across an organization's cloud environment and surface them in dashboards, alerts, and reports. 

The goal is to catch problems before they affect end users, reduce mean time to resolution (MTTR), and ensure that infrastructure is running efficiently. Many platforms in this category also extend into observability, going beyond raw metrics to help teams understand the why behind performance issues, not just the what.

#### What are the best cloud infrastructure monitoring software for tech startups?

Tech startups benefit from tools that are easy to set up, offer flexible pricing, and don't require large DevOps teams to manage. The following platforms stand out for startup use cases based on user-reported ease of setup and overall satisfaction:

- [Better Stack](https://www.g2.com/products/better-stack/reviews): A lightweight uptime and logging platform highly rated for its clean interface and quick time-to-value, making it ideal for lean startup teams.
- [Middleware](https://www.g2.com/products/middleware/reviews): A unified observability platform built with developer workflows in mind, offering strong ease-of-use scores and fast onboarding.
- [Dash0](https://www.g2.com/products/dash0/reviews): An OpenTelemetry-native observability tool that earns strong reviews for its modern architecture and straightforward setup process.
- [Last9](https://www.g2.com/products/last9/reviews): A Prometheus-compatible monitoring platform optimized for high-cardinality environments, well-suited to cloud-native startup infrastructure.

#### What's the most user-friendly cloud infrastructure monitoring platform?

User-friendliness in this category comes down to intuitive dashboards, minimal configuration overhead, and fast time-to-insight. Based on Ease of Use scores from verified reviewers, these platforms lead the pack:

- [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews): A flexible monitoring suite that earns the highest ease-of-use scores in the dataset, praised for its customizable views and accessible interface.
- [Netdata](https://www.g2.com/products/netdata/reviews): A real-time performance monitoring tool known for its zero-configuration setup and highly visual, low-latency dashboards.
- [Cloudshot](https://www.g2.com/products/cloudshot/reviews): A cloud cost and infrastructure monitoring platform that reviewers consistently describe as intuitive and easy to navigate from day one.
- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews): A network and infrastructure monitoring tool that balances deep functionality with an approachable interface, earning top ease-of-use ratings across company sizes.

#### What tools do you use for monitoring cloud infrastructure?

The most commonly reviewed and deployed tools in this category reflect a mix of full-stack observability platforms, infrastructure-specific monitors, and AIOps-enabled solutions. Based on review volume and breadth of use across industries, the most widely adopted tools include Datadog, Site24x7, New Relic, IBM Instana, IBM Turbonomic, LogicMonitor, and Checkmk. Each serves different infrastructure needs — from multi-cloud environments to hybrid on-premise setups — so the right choice depends on your stack, team size, and observability goals.

### Small Business FAQs

#### What is the most affordable Cloud Infrastructure Monitoring Software for SMBs?

Affordability for small businesses in this category is closely tied to flexible pricing, low barrier to entry, and strong value for the features delivered. The [G2 Small Business](https://www.g2.com/categories/cloud-infrastructure-monitoring/small-business) segment surfaces tools that reviewers at companies with fewer than 50 employees rate highly. Based on those reviews, the following tools offer strong value for smaller teams:

- [Netdata](https://www.g2.com/products/netdata/reviews): An open-source monitoring agent that offers a generous free tier and real-time visibility into system performance with minimal infrastructure cost.
- [Checkmk](https://www.g2.com/products/checkmk/reviews): An infrastructure monitoring platform with a free open-source edition and affordable commercial tiers, well-suited to SMBs managing mixed environments.
- [CubeAPM](https://www.g2.com/products/cubeapm/reviews): A cost-effective APM and infrastructure monitoring tool earning near-perfect satisfaction scores from small business reviewers seeking enterprise-level visibility on a startup budget.

#### What is the best Cloud Infrastructure Monitoring Software for startups?

For startups, the ideal monitoring tool combines fast setup, developer-friendly workflows, and scalable pricing. Based on ratings from users at early-stage and growth-stage companies in G2's [Small Business segment](https://www.g2.com/categories/cloud-infrastructure-monitoring/small-business), these platforms consistently rank at the top:

- [Dash0](https://www.g2.com/products/dash0/reviews): An OpenTelemetry-native observability platform that is purpose-built for modern cloud-native stacks and earns strong marks from startup engineering teams for its clean onboarding experience.
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews): An automated APM and infrastructure monitoring tool that leverages AI to deliver continuous discovery and monitoring with minimal manual configuration.
- [Better Stack](https://www.g2.com/products/better-stack/reviews): A developer-first uptime monitoring and logging platform that startup teams consistently recommend for its simplicity and fast setup.

#### Which Cloud Infrastructure Monitoring Software is the most user-friendly for startups?

Startup teams need tools that engineers can adopt quickly without extensive onboarding. In the [Small Business](https://www.g2.com/categories/cloud-infrastructure-monitoring/small-business) segment, ease of use and ease of setup are the clearest differentiators. The following tools earn top marks from startup reviewers on both dimensions:

- [Oodle AI](https://www.g2.com/products/oodle-ai/reviews): An AIOps-driven monitoring platform that reviewers at smaller companies highlight for its intuitive anomaly detection and low learning curve.
- [Middleware](https://www.g2.com/products/middleware/reviews): A unified observability tool built around developer experience, earning strong ease-of-use scores from startup engineering teams looking for an all-in-one solution.
- [Cloudshot](https://www.g2.com/products/cloudshot/reviews): A cloud infrastructure monitoring tool that startup reviewers frequently cite for its accessible interface and quick time-to-value.

#### Which Cloud Infrastructure Monitoring Software has the best customer support for small businesses?

Responsive and effective support is critical for small teams that lack dedicated ops staff. Based on Quality of Support scores from SMB reviewers, these tools stand out:

- [CubeAPM](https://www.g2.com/products/cubeapm/reviews): Earns the highest Quality of Support scores in the dataset overall, with small business reviewers frequently calling out responsive and knowledgeable support teams.
- [Oodle AI](https://www.g2.com/products/oodle-ai/reviews): An AIOps observability platform praised by SMB users for attentive customer success and fast issue resolution.
- [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews): A long-established monitoring platform with mature support infrastructure that small business reviewers consistently rate highly for quality and availability.

#### What is the easiest Cloud Infrastructure Monitoring Software to set up for small teams?

For small teams with limited DevOps resources, fast and friction-free setup is a top priority. Ease of Setup scores from SMB reviewers point to these platforms as the quickest to get running:

- [Netdata](https://www.g2.com/products/netdata/reviews): Deploys as a single agent with near-zero configuration and begins surfacing real-time metrics in minutes, making it one of the fastest tools to get started with.
- [Site24x7](https://www.g2.com/products/site24x7/reviews): A cloud-hosted monitoring platform that SMB reviewers highlight for its guided onboarding and broad out-of-the-box integrations that reduce manual setup time.
- [Dash0](https://www.g2.com/products/dash0/reviews): Designed around OpenTelemetry standards, Dash0 earns strong setup ratings from smaller teams who appreciate its straightforward instrumentation process.

### Enterprise FAQs

#### What are the best-rated Cloud Infrastructure Monitoring Software for tech enterprises?

Large technology organizations need monitoring platforms that can scale across complex, multi-cloud environments while maintaining high performance and reliability. In G2's [Enterprise](https://www.g2.com/categories/cloud-infrastructure-monitoring/enterprise) segment, these tools earn the strongest overall ratings from verified reviewers at large companies:

- [Catchpoint](https://www.g2.com/products/catchpoint/reviews): An internet performance monitoring platform used by large tech enterprises to monitor end-user experience and digital service reliability at scale.
- [Checkmk](https://www.g2.com/products/checkmk/reviews): A comprehensive infrastructure monitoring platform with enterprise editions that support large-scale deployments across hybrid and multi-cloud environments.
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews): A SaaS-based infrastructure monitoring platform purpose-built for enterprise IT, earning strong ratings from large organizations for its breadth of integrations and AIOps capabilities.
- [Cloudshot](https://www.g2.com/products/cloudshot/reviews): A cloud infrastructure and cost monitoring platform widely used by enterprise teams that earns high satisfaction and recommendation scores at scale.

#### What are the most reliable Cloud Infrastructure Monitoring Software tools for enterprises?

Reliability in enterprise monitoring means consistent uptime, accurate alerting, and minimal false positives at scale. Based on Meets Requirements and overall ratings from enterprise reviewers in G2's [Enterprise](https://www.g2.com/categories/cloud-infrastructure-monitoring/enterprise) segment, the following platforms are considered the most dependable:

- [Datadog](https://www.g2.com/products/datadog/reviews): A cloud monitoring and security platform with one of the highest Meets Requirements scores in the dataset, widely used by large enterprises for its reliability across infrastructure, APM, and log management.
- [New Relic](https://www.g2.com/products/new-relic/reviews): A full-stack observability platform that enterprise teams rate highly for consistent performance and dependable alerting across distributed systems.
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews): A cloud-native log management and analytics platform that earns strong Meets Requirements scores from enterprise security and operations teams.
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews): An automated APM platform designed for enterprise microservices environments, rated highly for continuous discovery and reliable performance monitoring.

#### What are the best-reviewed Cloud Infrastructure Monitoring Software for enterprise app integration?

Enterprise organizations often need monitoring tools that integrate seamlessly with existing ecosystems, including CI/CD pipelines, ITSM platforms, cloud providers, and data warehouses. Based on integration depth and overall enterprise reviewer satisfaction in G2's [Enterprise segment](https://www.g2.com/categories/cloud-infrastructure-monitoring/enterprise), these platforms lead on app integration:

- [Datadog](https://www.g2.com/products/datadog/reviews): Offers one of the broadest integration libraries in the category, covering 700+ technologies, making it a go-to for enterprises with complex, heterogeneous environments.
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews): A SaaS monitoring platform with deep integrations into enterprise tools like ServiceNow, PagerDuty, and major cloud providers, frequently cited by large organizations for its out-of-the-box connectivity.
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews): A cloud-native analytics platform that enterprise reviewers highlight for its robust integration with security tools, DevOps pipelines, and third-party data sources.

#### What are the most recommended Cloud Infrastructure Monitoring Software for large-scale DevOps teams?

DevOps teams at enterprise scale need monitoring tools that fit naturally into CI/CD workflows, support high-cardinality data, and reduce alert fatigue. Based on Likely to Recommend scores and review content from enterprise users in G2's [Enterprise](https://www.g2.com/categories/cloud-infrastructure-monitoring/enterprise) segment, these platforms earn the highest endorsement from DevOps practitioners:

- [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews): An open, composable observability platform built around Grafana's visualization engine, widely adopted by DevOps teams for its flexibility and strong community ecosystem.
- [New Relic](https://www.g2.com/products/new-relic/reviews): A full-stack observability platform with one of the highest Likely to Recommend scores in the dataset, consistently praised by DevOps engineers for its breadth of telemetry and developer-centric workflows.
- [Checkmk](https://www.g2.com/products/checkmk/reviews): A robust monitoring platform that enterprise DevOps teams recommend for its ability to scale across complex environments without sacrificing operational simplicity.

#### Which Cloud Infrastructure Monitoring Software offers the best AIOps capabilities for enterprises?

AIOps capabilities, including anomaly detection, automated root cause analysis, and intelligent alerting, are increasingly prioritized by enterprise teams managing large-scale cloud environments. Based on enterprise reviewer feedback in G2's [Enterprise](https://www.g2.com/categories/cloud-infrastructure-monitoring/enterprise) segment, these platforms are recognized for their AI-driven monitoring features:

- [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews): An AI-powered application resource management platform that automates infrastructure optimization decisions in real time, widely deployed in enterprise multi-cloud environments.
- [Oodle AI](https://www.g2.com/products/oodle-ai/reviews): An AIOps observability platform purpose-built for anomaly detection and intelligent alerting, earning strong satisfaction scores from enterprise teams looking to reduce noise and accelerate incident response.
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews): A full-stack observability platform with a proprietary AI engine (Davis AI) that enterprise reviewers credit for precise root cause analysis and automated problem detection across complex cloud environments.

**Last updated on April 24, 2026**