Perk (formerly TravelPerk) Reviews & Product Details

It is super useful for managing everything from one platform. Especially if integrated with other expense tracking solutions such as Qonto. Makes everything easier for the company. Quite easy to implement, we use it for every trip now. Review collected by and hosted on G2.com.

You have to double check prices against the main independent providers. Sometimes, flight prices are significantly disconnected, which is not acceptable. Yet if you tell customer support, they adapt it. Review collected by and hosted on G2.com.

The interface is very intuitive; however, for the Italian market, I would better organize the selection of trains to more easily manage any connections. The proposed prices are generally aligned with those found on other platforms, but I would add the possibility of leaving reviews directly within the platform. The support is prompt, and they immediately resolve any issues encountered via chat. Review collected by and hosted on G2.com.

I don't like the possibility of immediately booking complex train journeys that require changes; in fact, it is necessary to book trains individually for each leg. I wish there was the possibility to insert reviews directly on the platform for the facilities. It is often difficult to contact the facilities because the booking is made through the platform and there is no direct contact, especially when it is necessary to change the check-in time. Review collected by and hosted on G2.com.

A great solution for businesses. I love how simple and user-friendly the travel booking process is. We are mostly using the integration with our HR system and our finance reporting tools. The 24/7 support is reliable, and the concierge service is especially helpful with specific requests. I know I can always count on them. Perk also offers plenty of automation features that streamline the overall workflow and save time. Although Perk is a relatively expensive solution, I believe the speed and reliability it offers make it well worth the investment. Review collected by and hosted on G2.com.

There aren’t many downsides. Of course, we occasionally find that some destinations don’t offer as wide a selection of accommodation as other booking platforms. It’s also a shame that bus travel cannot be booked, at least within Europe. Review collected by and hosted on G2.com.

I love how incredibly intuitive and user-friendly the platform is. It makes booking flights and hotels completely effortless, keeping all my itineraries organized in one place without needing to juggle multiple sites. Review collected by and hosted on G2.com.

There is nothing to improve the UI UX everything is fine.The search filters could be improved. It can be difficult to filter out basic economy flights that don't include a carry-on bag, and you can't easily filter results by budget while also sorting by departure tim Review collected by and hosted on G2.com.

Having flights, hotels and trains in one place makes booking business trips quick. I can compare options, stay within our travel policy and book in a few minutes without going back and forth over email. All the bookings and invoices sit in one dashboard, which saves time when I submit expenses. Review collected by and hosted on G2.com.

Sometimes the hotel selection is smaller than on consumer booking sites, and now and then a room is a bit more expensive on Perk than booking directly. It doesn’t happen often, but it means I occasionally double-check prices elsewhere before booking. Review collected by and hosted on G2.com.

The portal is fast and features an excellent inventory of hotels and flights, as well as a consistent selection of train options.

A major highlight is the exclusive hotel rates—the cost savings alone make using this system an easy decision.

What I appreciate most is the seamless management of existing reservations and the rapid response time from their phone support team Review collected by and hosted on G2.com.

The car rental still with few options and not clear coverages, also the personal on telephone support should be more trained. Better offers and more rental car companies would be a plus. Review collected by and hosted on G2.com.

I like the simplicity and intuitive design of Perk. It is easy to navigate, quickly find the required information, and manage travel arrangements efficiently from one platform. Review collected by and hosted on G2.com.

One area that could be improved is how booking information is presented in the app. After making a booking, it would be helpful if key details such as hotel information and reservation details were more visible directly on the main screen. Currently, some information can only be found by opening notifications, which is not always obvious at first. Making important travel details easier to access would improve the overall user experience. Review collected by and hosted on G2.com.

We've been using Perk for corporate travel, and the biggest advantage for us is simplicity. Everything is centralized in one platform, making it easier for employees to book trips and for administrators to manage policies and approvals. It has reduced a lot of back-and-forth emails and manual work. The platform is easy to use, and whenever we've needed help, the support team has been quick to respond. Overall, it has made our travel management process much smoother. Review collected by and hosted on G2.com.

As a large international company, we sometimes feel that some of our needs take too long to make it into the product roadmap. Examples include SCIM user provisioning, VAT reclaim support, and automated cost center splitting. The team listens and is open to feedback, but we'd appreciate a faster pace in some areas. Fortunately, we have seen continuous improvements, so we're optimistic about the future direction of the platform. Review collected by and hosted on G2.com.

What I like most about Perk is the modern and intuitive user interface. The platform makes business travel booking significantly easier, as flights, hotels, train journeys, and other travel services can be managed centrally in one place. The user guidance is clear and allows even new users to quickly find their way around.

Particularly valuable are the integrations with tools from the HR, finance, and expense management sectors. This allows travel bookings to be seamlessly integrated into existing company processes, reducing manual administrative effort.

In terms of performance, the platform works quickly and reliably. Search results are displayed promptly, and bookings can be completed within minutes, noticeably increasing efficiency in everyday work.

The pricing and ROI are also convincing. By centrally controlling travel, automating processes, and adhering to travel policies, companies can save time and better control travel costs. For many teams, the added value significantly exceeds the investment costs.

The onboarding and support are also worth mentioning positively. The introduction is straightforward, and the support team responds quickly and competently to inquiries. This usually allows problems to be solved without major delays.

Another plus point is the AI-supported functions and intelligent automations that simplify booking processes, suggest suitable travel options, and support compliance with internal guidelines. This contributes to an overall more pleasant and efficient user experience.

Overall rating: Perk combines excellent UX, strong integration possibilities, reliable performance, clear business value, and helpful intelligent functions into a comprehensive solution for modern business travel management. Review collected by and hosted on G2.com.

Perk is overall a strong solution for business travel management, yet there are some areas with room for improvement.

The pricing can be relatively high for smaller companies or teams with low travel volumes. Additional fees for certain premium features or flexible booking options can increase the overall costs.

While many standard integrations are available, specific company processes or individual system landscapes cannot always be mapped without additional implementation effort.

The user interface (UI/UX) is generally intuitive but can quickly become confusing with more complex travel requirements or exceptions. Some functions are not always found where users would expect them.

In terms of performance, it occasionally happens that search results do not display all available travel options or that certain airline and hotel rates appear cheaper outside the platform.

Onboarding usually runs smoothly, yet administrators need some time to optimally set up travel policies, approval workflows, and integrations.

Support generally responds reliably, but processing times can be longer than desired for more complex inquiries or escalations.

In the area of AI and intelligent functions, there is still room for development. The existing automations are helpful but could provide more proactive recommendations, for example, in cost savings, travel policies, or alternative routes.

In summary, the advantages clearly outweigh the disadvantages, but there is still potential for improvement, particularly in pricing structure, customizability, and the maturity of some intelligent functions. Review collected by and hosted on G2.com.

I recently started using the Perk app. Previously, I had to book my own travel and hotels, submit an expense claim, and then wait to be reimbursed in my next salary.

Now, I don't have to worry about submitting or forgetting expense claims. I simply open the app, search for travel or hotels that are within the company's policy, and make the booking. The request is sent for approval, and once it's approved, everything is taken care of - no more expense claims. Review collected by and hosted on G2.com.

I like almost all of the features, but there are a couple of minor issues. For example, adding tickets to my Android Wallet from the app doesn't work.

Also, I previously used Trainline for train travel, and it provided real-time journey updates and information about delay refunds. Those features seem to be missing from the current Perk app. Review collected by and hosted on G2.com.