Perk Reviews & Product Details

I like that all of our employees can use this app to book their flights and it's on one platform. I like that the receipts and invoices are consolidated and automatically provided to us so they don't have to track their receipts and submit it to a third-party platform, where we reconcile it ourselves. Perhaps most importantly, I like the ongoing personal customer support from Ainsley K. that makes a huge difference in my experience with Perk because I'm not just dealing with a computer; I'm dealing with a person. Review collected by and hosted on G2.com.

I know that we're running into some trouble with not every invoice flowing through with our integration with divvy spend and expense or bill.com as it's called. So there have been some technical issues. Review collected by and hosted on G2.com.

The perk platform is incredibly user-friendly, which makes navigating and trouble-shooting very seamless in my experience and that of my colleagues. Our account manager Maggie Penkoff has been a wonderful help and is has been able to assist myself and our companies travelers with all of our needs, keeping us informed and prepared for our bookings. Review collected by and hosted on G2.com.

There is nothing i dislike about perk. I highly recommend the platform and am very excited our company has switched over! Review collected by and hosted on G2.com.

Clean, simple, user-friendly and straight forward website. Fair pricing. Responsive support team. Solid chat customer service. Excellent client account management provided by Monica Dhaliwal and her team for over a year! Review collected by and hosted on G2.com.

Navigation can sometimes feel unintuitive or confusing. Traveler PII like date of birth should only be available at the Admin role level. Customer service's verbose politeness can sometimes feel robotic and out of place when you're in a rush. Review collected by and hosted on G2.com.

Perk has been extremely helpful for managing our team's travel. It removed the need for a travel admin. I like that Perk will monitor and ensure compliance without constant oversight from managers.

Perk had an easy implementation process and integration. I've also had an incredible experience with our Account Manager, Morgan R. She consistently goes above and beyond, makes herself available, and anticipates cost savings for our company. Review collected by and hosted on G2.com.

Perk sometimes makes it difficult to update travel plans that could easily be done when booking directly with the airline, car, or hotel. Additionally, I've had some feedback about unresponsive or not helpful support. Review collected by and hosted on G2.com.

Flexibility to customize a solution that fits our enterprise needs. Susan Altman has been a fantastic partner and moved mountains to bring together a winning proposal on a tight deadline at a price point that our organization felt good about. We trusted Susan's commitment to deliver and she came through, even involving the CEO. Review collected by and hosted on G2.com.

I would have liked a more white-label solution for our team members. Review collected by and hosted on G2.com.

It has been a pleasure working with Morgan Riley from day 1 as she made sure the transition from our old account manager was very easy and seamless. Morgan has been great at finding answers to our many questions quickly and she has been very proactive by always updating us on any new changes or features to Travelperk so we don't miss a thing! I look forward to continuing to work alongside Morgan as we are very happy with TravelPerk as it has made our lives a lot easier and a lot less stressful Review collected by and hosted on G2.com.

The support team normally takes a long time to reply. Review collected by and hosted on G2.com.

Easy to navigate booking platform, convenient reporting and management settings, different payment methods available. And we really benefit from the FlexiTravel (FlexiPerk) option that saved us a lot of money and which is not available at some other popular platforms.

I would like to sincerely thank our account manager Maggie Penkoff for the excellent support provided. The level of attentiveness and responsiveness has been consistently high, and I always feel confident that any request or concern will be addressed in a timely and professional manner. Review collected by and hosted on G2.com.

Some of our employees faced issues with the support team (long waiting times). These issues tend to be more noticeable when dealing with more complex itineraries.

Booking trains might be challenging and the prices are sometimes much higher than booking directly with the railways.

Sometimes when you need approval for the flight/ hotel, the prices can become higher or the option you've chosen might be unavailable if the trip is not approved promptly. Review collected by and hosted on G2.com.

This is a great travel platform that makes it easy to plan all your business trips in one place, and it even includes approval flows. Review collected by and hosted on G2.com.

The pricing could use some improvement. Occasionally, when I compare prices on websites outside the platform, I notice some discrepancies. Review collected by and hosted on G2.com.

When we started to use the product we made a discovery across multiple products.

We evaluated the user journey.

We have user with different mother tongue languages (Italian, German, Japanese, English)

Travelperk gives us the ability of different people to reserve their travel itinerary without friction in the same flow they have when they reserve travel for personal use in the major travel apps.

Finally no more worries about correct cast attribution, and out-of-policy travels.

Continuos Update of features Review collected by and hosted on G2.com.

Travelperk have some local destination with fewer choices but they are growing the hotel base. Review collected by and hosted on G2.com.

It’s very easy to navigate, both as an administrator and as an end user. Review collected by and hosted on G2.com.

Sometimes, the lag between approving travel for a user and the booking stage results in a cycle of rate increases and the need to reapprove. This creates frustration for both the user and our approver. Review collected by and hosted on G2.com.