# Egencia by Amex GBT vs Perk (formerly TravelPerk) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Perk (formerly TravelPerk) excels in user experience, with an intuitive interface that simplifies booking and managing travel. Users appreciate the seamless integration of flights, hotels, and travel policies, which significantly reduces administrative tasks.
- **According to verified reviews** , Egencia by Amex GBT is praised for its efficient booking process and centralized platform for managing business travel. Users highlight the ease of making reservations and the convenience of having all bookings stored together, making it easier to track upcoming travel.
- **Users say** that Perk's customer support is highly responsive, with quick resolution of queries, enhancing the overall booking experience. This level of support is particularly beneficial for users who need to make last-minute changes to their travel plans.
- **Reviewers mention** that while Egencia by Amex GBT offers a solid platform, some users have noted challenges with specific workflow configurations. However, many still find the initial setup straightforward and appreciate the comprehensive reporting features.
- **G2 reviewers highlight** that Perk's recent updates, such as the option to collect train tickets without needing to input bank card details, have made the booking process even more user-friendly, catering to the needs of modern travelers.
- **According to user feedback** , both platforms have strong performance metrics, but Perk's higher ratings in areas like ease of use and customer support suggest it may be a better fit for businesses looking for a more streamlined travel management experience.



| | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 920 | 2,044 | 
| **Largest Market Segment** | Enterprise (48.3% of reviews) | Mid-Market (62.3% of reviews) | 
| **Entry Level Price** | No pricing available | Free 5 Bookings Per Month | 

---
## Top Pros & Cons

### Egencia by Amex GBT

Pros:
- Ease of Use (96 reviews)
- Easy Booking (70 reviews)

Cons:
- Poor Customer Support (29 reviews)
- Booking Issues (25 reviews)

### Perk (formerly TravelPerk)

Pros:
- Ease of Use (149 reviews)
- Easy Booking (93 reviews)

Cons:
- Booking Issues (44 reviews)
- Booking Confusion (36 reviews)

---
## Ratings Comparison
| Rating | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
  | **Meets Requirements** | 9.1 (694 reviews) | 9.1 (1607 reviews) | 
  | **Ease of Use** | 9.1 (704 reviews) | 9.3 (1625 reviews) | 
  | **Ease of Setup** | 9.0 (348 reviews) | 9.3 (488 reviews) | 
  | **Ease of Admin** | 8.8 (248 reviews) | 9.2 (264 reviews) | 
  | **Quality of Support** | 8.9 (620 reviews) | 9.3 (1435 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (253 reviews) | 9.2 (257 reviews) | 
  | **Product Direction (% positive)** | 8.0 (643 reviews) | 8.9 (1515 reviews) | 

---
## Pricing

### Egencia by Amex GBT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Perk (formerly TravelPerk)

#### Entry-Level Pricing

Plan: Starter

Price: Free 5 Bookings Per Month

Description: First 5 bookings free each month, then it's 5% per booking



Key Features:
- Book all your business travel and accommodation from one place
- Access to our global inventory
- Consolidated invoicing

[Browse all 3 editions](https://www.g2.com/products/perk-formerly-travelperk/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.7/10 | 446 |
| **Perk (formerly TravelPerk)** | 9.5/10 | 1369 |

#### Expense Reports

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Creating Expense Reports** | 8.5 (44 reviews) | 9.7 (37 reviews) ✓ Verified | 
| **Bank / Credit Card Integration** | 8.6 (47 reviews) | 9.6 (46 reviews) ✓ Verified | 
| **Smart Categorization** | 8.8 (45 reviews) | Feature Not Available | 
| **Digital Receipt Management** | 8.7 (44 reviews) | 9.5 (45 reviews) ✓ Verified | 
| **Employee Reimbursement** | 8.4 (33 reviews) | 9.5 (34 reviews) ✓ Verified | 
| **Currency Conversions** | 8.5 (28 reviews) | 9.5 (39 reviews) ✓ Verified | 
| **Credit Card Integration** | 8.7 (45 reviews) | 9.5 (43 reviews) ✓ Verified | 

#### Agentic AI - Expense Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Travel Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 9.4 (1245 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.0 (938 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.1 (976 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.2 (557 reviews) ✓ Verified | 

#### Client Invoicing

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (34 reviews) | 9.5 (34 reviews) | 
| **Electronic Payments** | 8.4 (36 reviews) | 9.9 (28 reviews) | 
| **Project Accounting / Revenue Recognition** | 8.7 (31 reviews) | 9.7 (29 reviews) ✓ Verified | 

#### Generative AI - Expense Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

#### Mobile

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Receipt Capture** | 8.5 (34 reviews) | 9.8 (31 reviews) ✓ Verified | 
| **Mileage Tracking** | 8.3 (27 reviews) | 9.7 (24 reviews) ✓ Verified | 
| **Travel Itinerary and Flight Status Updates** | 8.8 (52 reviews) | 9.1 (47 reviews) | 

#### Platform

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Embedded AI / Machine Learning** | 8.4 (30 reviews) | 9.0 (28 reviews) | 
| **Complex Approval Workflow** | 9.0 (30 reviews) | 9.2 (34 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **PCI Regulation Compliant** | 9.0 (25 reviews) | 9.6 (27 reviews) ✓ Verified | 

#### Administration

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Business Tool Integration** | 8.9 (28 reviews) | 9.8 (30 reviews) ✓ Verified | 
| **Workflow** | 8.8 (30 reviews) | 9.3 (42 reviews) ✓ Verified | 
| **Automated Reminders** | 8.9 (40 reviews) | Feature Not Available | 
| **Policy Compliance Management** | 8.8 (37 reviews) | 9.7 (34 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (37 reviews) | 9.5 (39 reviews) ✓ Verified | 

#### Platform

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Reporting** | 8.3 (36 reviews) | 9.5 (38 reviews) ✓ Verified | 
| **APIs / Integration** | 7.8 (25 reviews) | 9.3 (27 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (29 reviews) | 9.6 (38 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.8 (43 reviews) | 9.3 (43 reviews) ✓ Verified | 
| **Mobile User Support** | 8.7 (38 reviews) | 9.1 (37 reviews) ✓ Verified | 
| **Offline** | 8.3 (27 reviews) | Feature Not Available | 

### Spend Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.1/10 | 18 |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Setup

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Data** | 8.3 (16 reviews) | Not enough data | 
| **Approvals** | 8.6 (16 reviews) | Not enough data | 
| **Alignment** | 8.2 (16 reviews) | Not enough data | 

#### Performance

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **KPIs** | 7.7 (15 reviews) | Not enough data | 
| **Benchmarks** | 7.6 (16 reviews) | Not enough data | 
| **Forecasting** | 7.6 (14 reviews) | Not enough data | 
| **Savings** | 8.2 (15 reviews) | Not enough data | 

#### Payment Cards

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **One-time Virtual** | 8.8 (13 reviews) | Not enough data | 
| **Recurring Virtual** | 8.7 (13 reviews) | Not enough data | 
| **Physical** | 7.8 (12 reviews) | Not enough data | 

#### Reporting

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Real time** | 8.8 (14 reviews) | Not enough data | 
| **Multiple Views** | 8.7 (14 reviews) | Not enough data | 
| **Export** | 9.0 (14 reviews) | Not enough data | 
| **Budgets** | 9.0 (13 reviews) | Not enough data | 

#### Payments

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Vendor** | 7.8 (12 reviews) | Not enough data | 
| **Recurring** | 8.3 (12 reviews) | Not enough data | 
| **Employee Reimbursements** | 8.7 (13 reviews) | Not enough data | 
| **ACH** | 6.3 (12 reviews) | Not enough data | 

#### Fraud & Risk Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Notifications** | 7.6 (13 reviews) | Not enough data | 
| **Unique Cards** | 7.8 (12 reviews) | Not enough data | 
| **Controls** | 7.6 (12 reviews) | Not enough data | 

#### Agentic AI - Spend Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Proactive Assistance** | 7.3 (5 reviews) | Not enough data | 

### Travel Management

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | 8.3/10 | 566 |
| **Perk (formerly TravelPerk)** | 8.7/10 | 1488 |

#### Expense Reporting

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Expense Automation** | 8.5 (217 reviews) ✓ Verified | 9.2 (143 reviews) ✓ Verified | 
| **Integration** | 8.5 (227 reviews) ✓ Verified | 9.0 (145 reviews) ✓ Verified | 
| **Compliance** | 9.0 (280 reviews) ✓ Verified | 9.2 (182 reviews) ✓ Verified | 
| **Mobile Functionality** | 8.8 (271 reviews) ✓ Verified | 9.0 (186 reviews) ✓ Verified | 

#### Travel Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Ease of Booking** | 9.0 (388 reviews) ✓ Verified | 9.4 (1245 reviews) ✓ Verified | 
| **Itinerary Management** | 8.9 (362 reviews) ✓ Verified | 9.0 (938 reviews) ✓ Verified | 
| **Trip Notifications** | 9.1 (356 reviews) ✓ Verified | 9.1 (976 reviews) ✓ Verified | 
| **Advanced Integrations** | 8.2 (249 reviews) ✓ Verified | 8.2 (557 reviews) ✓ Verified | 

#### Approval 

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Rules** | 9.0 (318 reviews) ✓ Verified | 9.1 (228 reviews) ✓ Verified | 
| **Workflows** | 8.9 (285 reviews) ✓ Verified | 9.1 (206 reviews) ✓ Verified | 
| **Submit** | Feature Not Available | 9.3 (216 reviews) ✓ Verified | 

#### AI - Travel Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Personalization** | 7.1 (69 reviews) | 7.5 (16 reviews) | 
| **Predictive Analytics** | 7.3 (72 reviews) | 8.1 (14 reviews) | 
| **Cost Savings** | 8.0 (74 reviews) | 7.5 (19 reviews) | 
| **Efficiency** | 8.2 (74 reviews) | 7.4 (21 reviews) | 
| **Real-Time Assistance** | 7.5 (76 reviews) | 8.1 (36 reviews) | 

#### Agentic AI - Travel Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | 7.0 (25 reviews) | 8.9 (12 reviews) | 
| **Proactive Assistance** | 7.4 (25 reviews) | 8.8 (10 reviews) | 

#### Employee Risk Management

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Emergency Assistance Integration** | Not enough data | Not enough data | 
| **Policy Enforcement & Compliance** | 9.7 (6 reviews) | 8.6 (15 reviews) | 
| **Traveler Tracking** | Not enough data | 9.4 (8 reviews) | 
| **Risk Alerts & Safety Notifications** | Not enough data | 9.3 (7 reviews) | 

#### Sustainability & Reporting

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Sustainability Reporting** | Not enough data | Not enough data | 
| **Green Travel Recommendations** | Not enough data | Not enough data | 
| **Carbon Emissions Tracking** | Not enough data | Not enough data | 

### Travel Agency

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Travel Agency

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Egencia by Amex GBT** | N/A | N/A |
| **Perk (formerly TravelPerk)** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Travel Management Software](https://www.g2.com/categories/travel-management), [Expense Management Software](https://www.g2.com/categories/expense-management), [Spend Management Software](https://www.g2.com/categories/spend-management)


**Unique to Perk (formerly TravelPerk) (1):** [Travel Agency Software](https://www.g2.com/categories/travel-agency)


---
## Reviewer Demographics

### By Company Size

| Segment | Egencia by Amex GBT | Perk (formerly TravelPerk) | 
|---|---|---|
| **Small-Business** | 13.6% | 19.9% | 
| **Mid-Market** | 38.1% | 62.3% | 
| **Enterprise** | 48.3% | 17.8% | 

### By Industry

#### Egencia by Amex GBT

- **Information Technology and Services:** 8.4%
- **Computer Software:** 8.3%
- **Construction:** 4.2%
- **Hospital & Health Care:** 4.0%
- **Financial Services:** 3.9%
- **Automotive:** 3.2%
- **Internet:** 2.9%
- **Retail:** 2.9%
- **Non-Profit Organization Management:** 2.4%
- **Higher Education:** 2.4%
- **Other:** 57.5%

#### Perk (formerly TravelPerk)

- **Information Technology and Services:** 15.4%
- **Computer Software:** 13.9%
- **Financial Services:** 8.4%
- **Internet:** 4.6%
- **Marketing and Advertising:** 3.9%
- **Retail:** 2.1%
- **Leisure, Travel & Tourism:** 2.0%
- **Hospitality:** 1.9%
- **Events Services:** 1.7%
- **Consumer Goods:** 1.5%
- **Other:** 44.6%

---
## Alternatives

### Alternatives to Egencia by Amex GBT

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9266 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7133 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Deem](https://www.g2.com/products/deem/reviews) — 4.5/5 stars (220 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2458 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1604 reviews)

### Alternatives to Perk (formerly TravelPerk)

- [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) — 4.7/5 stars (9266 reviews)
- [SAP Concur](https://www.g2.com/products/sap-concur/reviews) — 4.0/5 stars (7133 reviews)
- [Routespring](https://www.g2.com/products/routespring/reviews) — 4.9/5 stars (399 reviews)
- [TravelBank](https://www.g2.com/products/travelbank/reviews) — 4.5/5 stars (380 reviews)
- [Rydoo](https://www.g2.com/products/rydoo/reviews) — 4.4/5 stars (743 reviews)
- [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) — 4.5/5 stars (2409 reviews)
- [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) — 4.8/5 stars (2458 reviews)
- [Expensify](https://www.g2.com/products/expensify/reviews) — 4.5/5 stars (5653 reviews)
- [itilite](https://www.g2.com/products/itilite/reviews) — 4.4/5 stars (714 reviews)
- [Brex](https://www.g2.com/products/brex/reviews) — 4.8/5 stars (1604 reviews)

---
## Top Discussions

### Egencia by Amex GBT

- Title: [How much does egencia cost?](https://www.g2.com/discussions/how-much-does-egencia-cost) — 2 comments
  > **Top comment:** "depends on your volume and negotiations.  I can't give you what my company pays since it is proprietary and consists of the fees we have negotiated."
- Title: [Where is egencia based?](https://www.g2.com/discussions/where-is-egencia-based) — 2 comments
  > **Top comment:** "Chicago"
- Title: [What is egencia Expedia?](https://www.g2.com/discussions/what-is-egencia-expedia) — 2 comments
  > **Top comment:** "I don’t believe they are related. They are two different travel sites. "
- Title: [What is Egencia used for?](https://www.g2.com/discussions/what-is-egencia-used-for) — 1 comment
  > **Top comment:** "Business Travel Management tool"
- Title: [How to l weed out extended stay hotels in the beginning of search?](https://www.g2.com/discussions/29946-how-to-l-weed-out-extended-stay-hotels-in-the-beginning-of-search) — 1 comment
  > **Top comment:** "Open and hinest information sharing"

### Perk (formerly TravelPerk)

- Title: [How can I create a voyage with 2 employees leaving from different places.](https://www.g2.com/discussions/15663-how-can-i-create-a-voyage-with-2-employees-leaving-from-different-places) — 3 comments, 2 upvotes
  > **Top comment:** "aws"
- Title: [When will you release a mobile application?](https://www.g2.com/discussions/6231-when-will-you-release-a-mobile-application) — 1 comment, 1 upvote
  > **Top comment:** "The tool will be fully responsive by the end of the year (2017) and we shall release our native app by early 2018.

As to the "why?"
As a startup set out to..."
- Title: [How do I contact for an emergency, any user can call?](https://www.g2.com/discussions/support-e420f435-a70a-4eb0-b27f-acebb25e0c0b) — 1 comment, 1 upvote
  > **Top comment:** "the best way is to simply open a chat window in Travelperk's app"
- Title: [How much does this service cost?](https://www.g2.com/discussions/pricing-ac9b7e58-c7e1-47bc-85f5-74e9da1d527d) — 1 comment, 2 upvotes
  > **Top comment:** "Premium Service is 10€/Trip. Additional Options are available, like CO2-neutral, Risk management and Flexible Options"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/egencia-by-amex-gbt-vs-perk-formerly-travelperk)