Terryberry Reviews & Product Details

As a midsized business, it is of great value to us; ease of use, tremendous support and rapid response from competent professionals, and it involves seamless customization to our needs and values. Review collected by and hosted on G2.com.

No reservations about the Company or the product. Review collected by and hosted on G2.com.

Terry Berry's GiveAWow product is a fantastic software to address any and all employee recognition and engagement needs a company has. There are a lot of different features to choose to include or leave out, depending on your needs and your company. Their programs are really easy and user-friendly. In addition to the great software, I really appreciate the team. Everyone I have worked with at Terry Berry has been fantastic - very helpful, informative, and kind! Review collected by and hosted on G2.com.

Sometimes there are technical glitches or limitations, but Terry Berry seems to address technical issues in a timely manner. They also seem to be constantly working on software feature updates, which is nice! Those updates should be communicated a bit better, however. Review collected by and hosted on G2.com.

Keeping my staff interested and motivated is my biggest concern as a team manager. For this, Terryberry is the ideal solution. Recognization and awards are made simple by its various features and user-friendliness. The support team is always on hand to assist with any issues, and the customer service is superb. Review collected by and hosted on G2.com.

There might be bugs or technical restrictions with Terryberry, but from what Ive seen, they fix any problems right away. By consistently delivering updates with new features, they also show a dedication to always developing their programme, which is fantastic to see. To make sure people are aware of the changes, it would be advantageous if they increased their communication with reference to these upgrades. Review collected by and hosted on G2.com.

I enjoy that the program is mostly managed by them and we don't have a lot of admin work/hours put into managing it. It's a simple platform. We chose Terry Berry over others for our Years of Service program mostly due to the fact that we could limit it to physical items,so us and our employees would avoid paying taxes on what they receive. It works for what we wanted to accomplish. Review collected by and hosted on G2.com.

We've had a lot of login issues with our website. Often the site crashes and you have to reload it. I also wish there was a buy up option for points, so if an employee was short, they'd be able to get what they want. There is a lot of items on the site, but we would always enjoy more options. Review collected by and hosted on G2.com.

Our team loves to be recognized for their years of service (retention) with a Terryberry award! We launched this program a few years ago and it has become something anticipated by our team! It helps us put action to our appreciation. It's wonderful that team members can select their gift from a catalog, so they can choose something they will personally enjoy. As a company, we got to establish at what service intervals we would offer service awards, and what dollar range for each level. This has helped us to budget and reward our team! Review collected by and hosted on G2.com.

Our only wishlist item was that there were even more reward options. It seems like there are certain categories that have a strong presence, but we think there could be other, more diverse options to offer in each dollar range. Review collected by and hosted on G2.com.

I feel very supported by everyone at Terryberry. I'm new at this job, and new at working with a recognition program so I'm extra needy :) I never feel silly for asking questions and I feel comfortable reaching out to anyone on any team from finance to reporting. Review collected by and hosted on G2.com.

The only hiccups we have had is in the billing department. But the TerryBerry staff have been thoughtful, helpful, and collaborative in tackling the issues we have been having. Review collected by and hosted on G2.com.

What I like most about Terryberry is the focus on Recognition and their commitment to improving the platform. Terryberry does a great job at helping an organization develop a culture of recognition. Other great benefits to the service are the webinars they host with excellent guest spots helping fill in the learning gaps on recognizing your employees. Review collected by and hosted on G2.com.

I believe there is still some work to be done on the rewards catalog when it comes to cost to value. The most recent upgrade is a great start though and Terryberry is always willing to work with their clients to do what is best for them. Review collected by and hosted on G2.com.

Friendly customer service, reasonably easy-to-use portal, good selection of redemption gifts, and overall system reliability. Review collected by and hosted on G2.com.

Portal features somewhat lacking compared to competitors, lack of intuitiveness in gift redemption process, occasional technical problems that can take a while (and multiple attempts) to resolve. Review collected by and hosted on G2.com.

The customer service team is very good. I rarely have any issues and things run very smooth with little to know issues. Review collected by and hosted on G2.com.

The admin website is outdated and not very user friendly. The website could use alot of updating the features and functions. Review collected by and hosted on G2.com.

I like the high quality items they have and the catalog is very eye appealing Review collected by and hosted on G2.com.

It takes a while to actually get the catalog you need as the download links don't actually work very well. Review collected by and hosted on G2.com.