Terryberry Reviews & Product Details

Their products are complete, simple to implement, and provide really nice gifts for those reaching milestones or retiring. And they will customize their programs to fit your organization's needs. Review collected by and hosted on G2.com.

I don't really have any dislikes, I've always had great success with Terryberry. Review collected by and hosted on G2.com.

I love that we had the ability to customize the front opening homepage for our staff. We created a custom graphic that showcased an employee so it feels familiar to our staff. I also love the customer support we have. Kimi Griggs is our support specialist and she is amazing, so helpful and gets back to me so quick. Review collected by and hosted on G2.com.

My biggest issue that I have had with terry berry is the interface and reporting for the admin on the account. My wish is for the ability to click on a persons name in the directory and be able to see everything associated with that person in one spot. All of the communication sent out, the awards that person has redeemed, when their next award will be sent out... having a comprehensive landing page for each person would be amazing. It's really hard when I am researching an account for someone who is claiming that they never recieved their award and I have to click multiple places to get to the communication, then click another link to see if they redeemed an award and then a whole other report to see tracking and when it was shipped. Review collected by and hosted on G2.com.

I like the wide variety of options available for employees to cash in their points. We have a lot of people who enjoy buying things, and the gift cards are super popular. It's really valuable because our employees have different interests, and it's tough to reward them with something that everyone likes. By assigning them a dollar amount worth of points, they can buy whatever they want, which avoids disappointment and makes everyone happy. Review collected by and hosted on G2.com.

My only issue is with having to upload an entire file of all participants each time someone joins or leaves the company, and having to upload a file to reward points rather than just being able to click on their profile and assign points that way. Review collected by and hosted on G2.com.

I like how easy the Terryberry platform is to use. I also value the new birthdays collection, the reporting features, and the rewards platform a lot. These features are important to me and I use all of them frequently. Switching to Terryberry from our homegrown platform was a positive change because Terryberry is user-friendly. The initial setup was very easy, thanks to working with Donna Belts, who was phenomenal in helping us get started. Review collected by and hosted on G2.com.

The thing that I have the most problem with is not the platform itself; it's the Terryberry support. Review collected by and hosted on G2.com.

Terryberry provides a thoughtful and easy way to recognize employee milestones and achievements across the organization. Their platform helps support a culture of appreciation, and the service awards program is a meaningful way to celebrate tenure. The customization options for gifts and messaging help align recognition with our brand and values. Their customer service team has also been responsive and helpful during setup and implementation. Review collected by and hosted on G2.com.

The interface can be a bit clunky and unintuitive, especially when trying to navigate the admin dashboard or customize recognition programs. It sometimes takes more clicks than necessary to complete a task. A cleaner, more streamlined user experience would make managing the platform much easier—especially for those who don’t use it daily. Review collected by and hosted on G2.com.

I like how Terryberry is flexible and how they respond very fast. The support they provided throughout the whole process, from building the platform to launching it, was great. Setting up Terryberry was very easy, and I appreciated the support from day one, especially regarding how the platform was going to work and the options for gifting. Review collected by and hosted on G2.com.

Nothing in particular. Review collected by and hosted on G2.com.

I like most that it's easy to order. We have a great rep that reaches out, and her communication is great. She pretty much does all the follow-up, and we don't have to worry about it. Review collected by and hosted on G2.com.

Sometimes things can be out of stock, which can be a little frustrating. It's important to make sure that items people pick are in stock or not listed in the catalogs. Review collected by and hosted on G2.com.

I appreciate there is an app that is user friendly for all employees. Review collected by and hosted on G2.com.

The challenges can be misleading as to acknowledging the legitimacy of the user's progress. Review collected by and hosted on G2.com.

As a midsized business, it is of great value to us; ease of use, tremendous support and rapid response from competent professionals, and it involves seamless customization to our needs and values. Review collected by and hosted on G2.com.

No reservations about the Company or the product. Review collected by and hosted on G2.com.

Terry Berry's GiveAWow product is a fantastic software to address any and all employee recognition and engagement needs a company has. There are a lot of different features to choose to include or leave out, depending on your needs and your company. Their programs are really easy and user-friendly. In addition to the great software, I really appreciate the team. Everyone I have worked with at Terry Berry has been fantastic - very helpful, informative, and kind! Review collected by and hosted on G2.com.

Sometimes there are technical glitches or limitations, but Terry Berry seems to address technical issues in a timely manner. They also seem to be constantly working on software feature updates, which is nice! Those updates should be communicated a bit better, however. Review collected by and hosted on G2.com.