--- title: MatrixCare Home Health and Hospice Reviews meta\_title: 'MatrixCare Home Health and Hospice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how MatrixCare Home Health and Hospice works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # MatrixCare Home Health and Hospice Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by MatrixCare Home Health and Hospice but has limited features. Are you part of the MatrixCare Home Health and Hospice team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! MatrixCare HomeCare, Home Health and Hospice is a comprehensive EHR solution providing the ideal combination of a cloud-based back-office system and iPad point-of-care app. Designed for clinicians by clinicians, it is easy, intuitive and efficient for the clinician, yet complete with powerful features that maximize documentation accuracy and compliance. MatrixCare is committed to innovation and patient-centric interoperability in the post-acute industry. * * * Seller [MatrixCare](https://www.g2.com/sellers/matrixcare) Discussions [MatrixCare Home Health and Hospice Community](https://www.g2.com/products/matrixcare-home-health-and-hospice/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Katrina Arey Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/matrixcare-home-health-and-hospice/pricing) ## Top-Rated Alternatives [ ![PointClickCare Skilled Nursing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PointClickCare Skilled Nursing Platform") PointClickCare Skilled Nursing Platform 4.5/5(17) ](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![AxisCare Home Care Software](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AxisCare Home Care Software") AxisCare Home Care Software 4.7/5(236) ](https://www.g2.com/products/axiscare-home-care-software/reviews) [ View All Alternatives ](https://www.g2.com/products/matrixcare-home-health-and-hospice/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 4/30/2026 "Simple, All-in-One Solution Workflows" 4/5 What do you like best about MatrixCare Home Health and Hospice? What I like most about MatrixCare Home Health and Hospice is that everything’s in one place—documentation, scheduling, and billing—so it cuts down on a lot of back-and-forth. Once you get used to it, the workflow feels natural and helps keep things moving without juggling multiple systems. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? One downside is that it can feel a bit clunky at times, especially when navigating between different sections. There’s definitely a learning curve, and some tasks take more clicks than they probably should. It works well once you’re familiar with it, but getting there can be a little frustrating. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? It solves the issue of having everything scattered by putting documentation, scheduling, billing, and patient info in one place. That means less time tracking things down and more time focused on patient care. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RW Rachel W. Registered Nurse Small-Business (50 or fewer emp.) 11/8/2022 "Great EMR system for post-acute care" 5/5 What do you like best about MatrixCare Home Health and Hospice? MatrixCare Home Health& Hospice system is one of the best cloud-based post-acute care systems on the market. With the timely customer service and consistent content updates, they are light years ahead of the competition! Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? The only downside is if you are using the system for only hospice or only home health, you do end up feeling like you bought a house and only use a few rooms. However, the benefits far outweigh this one downside. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? MatrixCare Home Health and Hospice works consistently to stay ahead of regulatory changes, bringing updates to the platform before requirements hit. These changes have led to decreased site visit citations and better internal processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/26/2022 "Very user friendly with high number of integrations possible, but needs some refinement" 3.5/5 What do you like best about MatrixCare Home Health and Hospice? The ease of use for patient charting is the best part of the software. Being able to chart on an iPad app makes it easier for clinicians to get their job done. Seamless integrations with our PBM and other 3rd party vendors, such as CommonWell and Surescripts is helpful. The constant enhancement/development that is being done routinely through updates is always great to see. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? While charting on the iPad app is usually fantastic, the fact that you can ONLY chart visit note documentation through the app and not the website is a downside. There are also many features of a Hospice/Home Health EMR that are missing. No true bereavement charting solution is available. The inpatient charting needs to be enhanced to work as a true inpatient charting system and not just a home health add-on. There are also other small refinements to the solution that would make it so much more helpful to the end user to make charting easier and more efficient. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? The need for an EMR software that is actively being developed and enhanced to provide us with the most up-to-date, reliable and interconnected cloud solution possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/8/2022 "Great for Clinicians" 3.5/5 What do you like best about MatrixCare Home Health and Hospice? User Interface for clinicians is great and allows them to focus on skilled services instead of being drowned in the documentation. The ease of the App and device is really helpful. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? Slow Updates, Only allows you to have 50 patients listed on your device, does not have pediatric friendly documentation notes, would like to see quicker software updates. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Keeping us compliant with federal-level requirements. Understanding the needs of all types of programs that are specific to adults and pediatric home health. Has been easy to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EV Elaine V. Dep. Dir. ITS Mid-Market (51-1000 emp.) 11/9/2022 "Great hospice software" 4.5/5 What do you like best about MatrixCare Home Health and Hospice? Easy to use and help is very helpful and easy to search. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? Somethings take too many keystrokes to get to. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Getting bills out the door faster so we get paid faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SH Sara H. Home Health Coordinator Mid-Market (51-1000 emp.) 11/10/2022 "Matrixcare is a good EMR system" 5/5 What do you like best about MatrixCare Home Health and Hospice? Matrixcare helps us meet all requirements, so when we have our audits, we meet all state requirements. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? I wouldn't say I liked the chat. It is not very helpful, and it is disorganized. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Using Matrixcare to keep track of our supervisory visits for patients has helped us to not miss having one done. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/8/2022 "Clinician Friendly Software" 3.5/5 What do you like best about MatrixCare Home Health and Hospice? I love that Matrixcare is easy to use on the ipad in the home! Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? At times there are glitches and changes that are rolled out and impact the clinicians tremndously. This leads to inefficiencies among departments and can delay care. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Documentation barriers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/26/2022 "support are very helpful" 4.5/5 What do you like best about MatrixCare Home Health and Hospice? When I ask a question and they cannot give me answer right away. They make sure within 24 hours they will get back to me. They send email and make a phone call all the time to make sure that you are on the same page in order to solve the problem or the issue. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? Sometimes there is no support available on the chatting page. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? They solve the issue within 24 hours. Any issue from claims to documentation always there to help and answer questions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 11/8/2022 "Clinician friendly software" 3.5/5 What do you like best about MatrixCare Home Health and Hospice? Clinician-friendly software - easy to use and navigate Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? The AFO side has some challenges with reporting Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Easy access for documentaion Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Janell S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janell S.") JS Janell S. Director Of Compliance Mid-Market (51-1000 emp.) 7/29/2021 "Matrixcare is the best EMR Partner for our agency" 5/5 What do you like best about MatrixCare Home Health and Hospice? I like that Matrixcare is truly focused on the needs of our agency and collaborates well with us. We feel that we truly have a voice related to our EMR needs. We like that they are willing to listen to our needs and opinions and often improves the software with those in consideration. Matrixcare respects the desire to work smarter not harder and have focused documentation and process flows that are not reduntant and are meaningful. The huge strides that have been made for interoperability in the recent time frame is wonderful and we are appreciative for the focus and attention to continue to develop this. We appreciate and value that they have never let us down in relation to any required compliance or regulatory components. We feel that Matrixcare is the best EMR Partnership for our agency and is robust in the software for both the Clinical side as well as the Administrative and Billing side. Review collected by and hosted on G2.com. What do you dislike about MatrixCare Home Health and Hospice? It is not a major dislike, however we would like to see changes or a little faster but we do understand the amount of research, development, and testing that is required. Review collected by and hosted on G2.com. What problems is MatrixCare Home Health and Hospice solving and how is that benefiting you? Sometimes specific billing partners (Payors) have specific tracking or assessment requirements that don't align with other payors or Line of business requirements not currently available within Matrixcare. It is difficult to "report on" did we meet that Payor requirement for X, Y, or Z and have multiple spreadsheets or tracking components outside of Matrixcare to meet those requirements. Review collected by and hosted on G2.com. Show More 7/29/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about MatrixCare Home Health and Hospice? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MatrixCare Home Health and Hospice ](https://www.g2.com/products/matrixcare-home-health-and-hospice/discussions/new) AR Angela Richards • Last activity over 5 years ago How do you score/scope future integration projects and integration of products to enhance the overall product? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/37681-how-do-you-score-scope-future-integration-projects-and-integration-of-products-to-enhance-the-overall-product) [ View all Discussions ](https://www.g2.com/products/matrixcare-home-health-and-hospice/discuss) ## Pricing Options Pricing provided by MatrixCare Home Health and.... ### MatrixCare EHR solution for Home Health and Hospice Agencies Custom [ View More Pricing Information ](https://www.g2.com/products/matrixcare-home-health-and-hospice/pricing) MatrixCare Home Health and Hospice Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-personal-care.png "Product Avatar Image") WellSky Personal Care 4.4/5(143) [ Compare Now ](https://www.g2.com/compare/matrixcare-home-health-and-hospice-vs-wellsky-personal-care) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_073348254bbfbc3001cb4a3c2504477d/pointclickcare-skilled-nursing-platform.jpg "Product Avatar Image") PointClickCare Skilled... 4.5/5(17) [ Compare Now ](https://www.g2.com/compare/matrixcare-home-health-and-hospice-vs-pointclickcare-skilled-nursing-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-matrixcare-home-health-and-hospice) ##### Categories on G2 [EHR](https://www.g2.com/categories/ehr)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care) [EHR](https://www.g2.com/categories/ehr)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care)[Hospice](https://www.g2.com/categories/hospice) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top data monitoring tool for businesses](https://www.g2.com/discussions/top-data-monitoring-tool-for-businesses)[Top core HR software](https://www.g2.com/discussions/what-s-the-top-core-hr-software-available)[Which digital mortgage closing platforms deliver a consistent closing experience across loan officers and branches?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-deliver-a-consistent-closing-experience-across-loan-officers-and-branches) [What is the most secure MFA solution for regulated industries?](https://www.g2.com/discussions/what-is-the-most-secure-mfa-solution-for-regulated-industries)[Which cloud workload protection tools are actually good at cutting alert noise while still maintaining a security posture that can survive an audit?](https://www.g2.com/discussions/which-cloud-workload-protection-tools-are-actually-good-at-cutting-alert-noise-while-still-maintaining-a-security-posture-that-can-survive-an-audit%20)[Top MDM services for remote work teams](https://www.g2.com/discussions/choosing-the-right-mdm-services-for-remote-work-teams) [Show MoreShow Less](javascript:void(0);)