--- title: MatrixCare Senior Living and Long Term Care Reviews meta\_title: 'MatrixCare Senior Living and Long Term Care Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how MatrixCare Senior Living and Long Term Care works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 6 scale: '5' date\_modified: '2026-01-14' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

# MatrixCare Senior Living and Long Term Care Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by MatrixCare Senior Living and Long Term Care but has limited features.  
  
Are you part of the MatrixCare Senior Living and Long Term Care team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

MatrixCare's skilled nursing software comes equipped with built-in validation rules to enable clinicians to document at the point-of-care and gather all the information needed to optimize reimbursement. The paperless workflow allows for accurate and consistent resident-centered care delivery while supporting full compliance with PDPM and other regulatory requirements.

* * *

Seller
[MatrixCare](https://www.g2.com/sellers/matrixcare)
Discussions
[MatrixCare Senior Living and Long Term Care Community](https://www.g2.com/products/matrixcare-senior-living-and-long-term-care/discuss)
Languages Supported

English

Overview by
Hannah Willis (Marketing Project Manager - ResMed, SaaS )

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## Pricing

Pricing provided by MatrixCare Senior Living....

### MatrixCare Skilled Nursing EHR Solution

Custom

[
View More Pricing Information
](https://www.g2.com/products/matrixcare-senior-living-and-long-term-care/pricing)

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## User Insights

Average based on 6 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Ryan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan C.")
RC

Ryan C.

Nurse Practitioner

Mid-Market (51-1000 emp.)

4/23/2024

"Matrix is a great platform"

4.5/5

What do you like best about MatrixCare Senior Living and Long Term Care?

matrix is easily the most simplistic and best point of care system that they make today it is completely accessible and able to be perfectly utilized throughout the day. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

It can be a little outdated at times and difficult to visualize on a Platform Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

As a healthcare provider I am able to access labs and mediations at point of care Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from User Profile

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
CI

Verified User in Information Services

Small-Business (50 or fewer emp.)

11/11/2021

"An excellent CRM option for the senior living industry!"

5/5

What do you like best about MatrixCare Senior Living and Long Term Care?

Matrixcare considers all aspects of the senior living industry and understands how sales teams function and benefit from a CRM. In my opinion, it is one of the top senior living CRM options available. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

On occasion, there are a few extra clicks needed to get to where you want to be in the system. These extra clicks certainly aren't something that should prevent use. The custom report tool is very robust but can be difficult for someone without a data background. However, the pre-built reports are handy for the average user. Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

Matrixcare provides senior living sales teams the ability to track leads, manage activities, mailing lists, events, and track census. Review collected by and hosted on G2.com.

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11/12/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Sarah G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah G.")
SG

Sarah G.

IT Specialist

1/4/2022

"Not thrilled"

3/5

What do you like best about MatrixCare Senior Living and Long Term Care?

It's a comprehensive set of software tools that handles everything from IT ticketing to restaurant management. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

It's clunky, and not well organized. Needs more training modules and documentation. Our non-technical staff constantly have trouble using it. Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

We track everything about our residents, and it's great for record keeping. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/29/2022

"Good System"

4.5/5

What do you like best about MatrixCare Senior Living and Long Term Care?

It's easy to teach to all types of learners. They have good customer support as well. Our NP enjoy the system. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

Sometimes it takes a minute to load when you first login. Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

Better personalized patient care and great communication between all care givers. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Enterprise (\> 1000 emp.)

7/15/2021

"Daily User"

5/5

What do you like best about MatrixCare Senior Living and Long Term Care?

It is user friendly with an organized platform. Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

The only downside is that it crashes a little too often. Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

Streamlining patient care documents in order to efficiently send clinical updates to insurance case managers. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

7/11/2021

"Easy to Use POC system"

4.5/5

What do you like best about MatrixCare Senior Living and Long Term Care?

It is easy to find the information you're looking for without having to go through the whole system Review collected by and hosted on G2.com.

What do you dislike about MatrixCare Senior Living and Long Term Care?

Sometimes it takes a while for the system to load the reports Review collected by and hosted on G2.com.

What problems is MatrixCare Senior Living and Long Term Care solving and how is that benefiting you?

I can see if our nursing staff is documenting the POC for our residents by shift and correct staff when not completed Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by MatrixCare Senior Living....

### MatrixCare Skilled Nursing EHR Solution

Custom

[
View More Pricing Information
](https://www.g2.com/products/matrixcare-senior-living-and-long-term-care/pricing)

##### Categories on G2

[Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care)[Assisted Living](https://www.g2.com/categories/assisted-living)

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