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HHAeXchange

By HHA eXchange

4.2 out of 5 stars

How would you rate your experience with HHAeXchange?

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HHAeXchange Reviews & Product Details

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HHAeXchange Media

HHAeXchange Demo - Caregiver Mobile App
Caregiver Mobile App
HHAeXchange Demo - Caregiver Mobile App
Caregiver Mobile App
HHAeXchange Demo - Caregiver Mobile App
Caregiver Mobile App
HHAeXchange Demo - Caregiver Mobile App
Caregiver Mobile App
HHAeXchange Demo - Care Insights Workflow
Care Insights Workflow
HHAeXchange Demo - Care Insights Workflow
Care Insights Workflow
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HHAeXchange Reviews (17)

Reviews

HHAeXchange Reviews (17)

4.2
17 reviews

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Marisol M.
MM
Billing specialist 2
Small-Business (50 or fewer emp.)
"Great concept, still missing a few features (for free)"
What do you like best about HHAeXchange?

That we can keep track of payments and invoices, and it's easy to edit visits. Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

That when you download invoices or IVRs there's no set up option to download them by name or that the file has the clients name, so it gets confusing or we can make a mistake when doing multiple charges and clients Review collected by and hosted on G2.com.

MARITZA F.
MF
Medical collector
Small-Business (50 or fewer emp.)
"MEDICAL COLLECTOR"
What do you like best about HHAeXchange?

ALL AREAS ARE VERY GOOD FOR ME, THE SYSTEM IS VERY FRIENDLY Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

BILLING REVIEW MANY TIMES IS VERY COMPLICATE TO RESOLVE THE PENDING ADITIONAL SHIFT Review collected by and hosted on G2.com.

Eric Y.
EY
Branch Manager
Mid-Market (51-1000 emp.)
"7 Years of HHAeXchange user"
What do you like best about HHAeXchange?

HHAeXchange offers a comprehensive solution for managing home care services. Its user-friendly interface makes it easy to schedule and monitor visits, track patient care, and manage compliance with regulatory requirements. The software’s integration with EVV (Electronic Visit Verification) ensures accurate timekeeping and reporting, which is crucial for maintaining transparency and accountability. Additionally, the real-time communication feature between caregivers and coordinators significantly improves the quality of care provided. Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

While HHAeXchange is generally effective, there are occasional issues with system speed, particularly during peak usage times. This can slow down the workflow and create delays in updating patient information. Also, the reporting features, although robust, could benefit from more customization options to better suit individual agency needs. Finally, new users may find the learning curve steep, requiring time and training to fully leverage all the features. Review collected by and hosted on G2.com.

Dawn J.
DJ
Director of Nursing
Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"platform for home care agency's"
What do you like best about HHAeXchange?

There are many feautres to utilizies to build schedules and billing out clients as well as developing medical documentations Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

if there is a problme it seems to affect across the platform. also can be slow at times Review collected by and hosted on G2.com.

Shitao Z.
SZ
Administrative Assistant
Mid-Market (51-1000 emp.)
"Love the HHAeXchange"
What do you like best about HHAeXchange?

In order to simplify operations, HHAeXchange offers a complete platform for managing home care services, complete with features for scheduling, billing, and compliance tracking. Accurate and effective care is guaranteed by its user-friendly interface and connection with EVV. Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

Productivity may be hampered by the software's occasional slowness, particularly during periods of high usage. Furthermore, although effective, the reporting tools may use further customization choices to better suit the various agency demands. Review collected by and hosted on G2.com.

PW
IT Administrator
Mid-Market (51-1000 emp.)
"The Salesfoce platform of the HHA industry!"
What do you like best about HHAeXchange?

Full featured platform that offers a wide range of fields for caregivers and patients information Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

The UI while powerful feels dated and clunky to maneuver at times. It feels like it hasn't been updated in a long time Review collected by and hosted on G2.com.

Yamaira T.
YT
caregiver Advicate
Enterprise (> 1000 emp.)
"love love love"
What do you like best about HHAeXchange?

Love this app its easy to use and easy to acccess to coustimer sevice Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

none at all other than constant updates. Review collected by and hosted on G2.com.

Bonnie L.
BL
Team Lead
Mid-Market (51-1000 emp.)
"HHA ALLDAY"
What do you like best about HHAeXchange?

easy to understand and create a profile and navigate i use it daily Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

it seems so outdated and so hard to upload sometimes it does not open Review collected by and hosted on G2.com.

Astrid S.
AS
Application specialist
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about HHAeXchange?

Easy to use. Straight forward. All information is at her finger tips Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

There are glitches that stop us from using the program. Review collected by and hosted on G2.com.

Chanel G.
CG
Branch Manager
Mid-Market (51-1000 emp.)
"Has all info needed"
What do you like best about HHAeXchange?

user-friendly for clients and agency. Info is organized and direct Review collected by and hosted on G2.com.

What do you dislike about HHAeXchange?

customer service wait time and appearance is not modern Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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