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At a Glance
Market Segments
Enterprise (69.1% of reviews)
Mid-Market (44.6% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
$9/month 11 monitors
Dynatrace
Star Rating
(1,345)4.5 out of 5
Market Segments
Enterprise (69.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansSite24x7
Star Rating
(395)4.6 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$9/month 11 monitors
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing deep, real-time insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for complex environments where monitoring can be challenging.
- Users say that Site24x7 stands out for its user-friendly interface, making it easy to navigate and manage various systems, including VMs, databases, and networks. Reviewers appreciate the centralized monitoring capabilities, which simplify the management of multiple components in one place.
- According to verified reviews, Dynatrace has a higher overall satisfaction score, indicating that users feel more positively about their experience with the platform. Many users commend its powerful monitoring tools and the ability to provide detailed insights into server performance, such as disk storage and CPU usage.
- Reviewers mention that Site24x7 is effective in error detection, often pinpointing code errors on websites, which helps users quickly address issues. This proactive approach to monitoring is a significant advantage for teams looking to maintain high uptime and performance.
- G2 reviewers highlight that while Dynatrace offers robust features, some users find it more complex to set up compared to Site24x7, which is noted for its straightforward implementation process. This difference can impact teams with limited technical resources who may prefer a simpler onboarding experience.
- Users report that both platforms provide quality support, but Site24x7's support is often described as more accessible and responsive, which can be crucial for teams needing quick assistance. This aspect can enhance the overall user experience, especially during critical monitoring periods.
Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Site24x7
Starter
$9/month
11 monitors
10 basic monitors and 1 Advanced monitor at 1 minute polling frequency. Free trial offered for 30 days.
- 10 Websites/Servers
- 1 Application/Synthetic Web transaction
- 5 Network Interfaces
Free Trial
Dynatrace
Free Trial is available
Site24x7
Free Trial is available
Ratings
Meets Requirements
8.8
1,057
9.1
344
Ease of Use
8.3
1,066
8.9
351
Ease of Setup
8.4
659
8.9
310
Ease of Admin
8.2
619
8.8
299
Quality of Support
8.7
1,000
8.6
314
Has the product been a good partner in doing business?
8.7
617
8.9
280
Product Direction (% positive)
9.2
1,031
9.6
349
Features by Category
Operations
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.6
23
Not enough data
9.3
23
Cost Optimization
Not enough data
8.4
23
Not enough data
8.5
24
Not enough data
8.6
22
Administration
Not enough data
9.3
23
Not enough data
9.7
24
Not enough data
9.2
22
Agentic AI - Cloud Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Behavior
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
Not enough data
A/B Testing
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.2
75
Not enough data
Visitor Information
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
8.8
61
8.9
181
9.0
61
9.2
195
8.5
58
9.3
182
8.0
58
8.9
180
8.7
54
8.9
166
8.4
58
8.9
168
Agentic AI - Website Monitoring
Not enough data
7.6
23
Not enough data
7.3
23
Not enough data
7.2
23
Not enough data
7.5
23
Not enough data
7.3
23
Not enough data
7.3
23
Not enough data
7.5
24
Experience
9.1
158
Not enough data
8.4
137
Not enough data
8.5
134
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.4
127
Not enough data
8.7
154
Not enough data
7.8
102
Not enough data
Performance
9.1
151
Not enough data
9.4
156
Not enough data
8.5
148
Not enough data
9.0
148
Not enough data
Functionality
8.9
75
9.2
50
8.9
73
9.3
49
8.6
70
8.3
48
9.0
74
8.9
48
8.3
71
8.5
48
8.7
73
8.5
48
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
48
9.1
128
8.9
47
9.3
128
8.5
43
8.3
109
8.2
44
8.8
108
Monitoring - Network Monitoring
Not enough data
8.3
30
Not enough data
8.1
30
Not enough data
9.3
29
Management
8.6
47
9.0
110
8.8
47
8.8
114
Feature Not Available
8.4
105
Analytics - Network Monitoring
Not enough data
8.4
27
Not enough data
8.3
24
Security - Network Monitoring
Not enough data
8.6
29
Not enough data
8.4
28
Not enough data
8.2
28
Network Performance - Network Monitoring
Not enough data
8.2
28
Not enough data
8.4
28
AI Automation - Network Monitoring
Not enough data
7.4
24
Not enough data
7.4
24
Not enough data
7.5
25
Agentic AI - Network Monitoring
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.6
14
Not enough data
7.4
12
Not enough data
7.6
12
Not enough data
7.4
13
Not enough data
7.4
12
Monitoring
9.0
201
Feature Not Available
8.2
187
8.8
123
8.9
185
Feature Not Available
9.0
195
9.2
132
8.3
5
8.1
20
Administration
8.5
172
9.1
127
8.5
153
8.8
113
8.4
158
8.4
108
7.7
5
6.9
17
Analysis
8.3
182
8.8
125
8.6
198
8.9
135
Feature Not Available
8.7
106
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
5.5
7
Not enough data
5.5
7
Not enough data
5.2
7
Not enough data
5.5
7
AI Automation - Cloud Infrastructure Monitoring
8.0
5
5.2
7
7.7
5
5.5
7
Bug Reporting
8.6
40
Not enough data
8.0
37
Not enough data
8.2
37
Not enough data
Bug Monitoring
8.5
38
Not enough data
8.2
38
Not enough data
7.9
38
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.5
38
8.1
7
8.3
38
8.3
7
8.8
42
9.8
7
Issue Resolution
8.8
42
9.0
7
8.7
41
8.8
7
8.4
42
8.6
7
Management
8.7
42
9.5
7
8.6
43
9.5
7
8.2
41
9.4
8
Generative AI
7.7
5
Not enough data
8.3
5
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.0
70
Not enough data
8.8
69
Not enough data
8.5
70
Not enough data
Monitoring and Management
8.8
63
Not enough data
8.9
69
Not enough data
9.3
69
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.8
56
Not enough data
8.8
57
Not enough data
9.1
55
Not enough data
8.2
52
Not enough data
Management
8.3
54
Not enough data
8.4
56
Not enough data
8.8
55
Not enough data
9.0
55
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
8.7
60
|
Verified
8.7
44
|
Verified
8.0
57
|
Verified
8.7
42
|
Verified
8.1
56
|
Verified
Feature Not Available
8.1
56
|
Verified
8.5
43
|
Verified
Analysis
8.4
58
|
Verified
8.6
45
|
Verified
8.3
57
|
Verified
9.0
45
|
Verified
8.5
58
|
Verified
8.8
47
|
Verified
8.2
58
|
Verified
8.7
47
|
Verified
8.5
62
|
Verified
8.9
46
|
Verified
7.9
54
|
Verified
8.6
39
|
Verified
Visualization
9.0
62
|
Verified
9.1
47
|
Verified
8.5
59
|
Verified
8.7
44
|
Verified
Agentic AI - Log Analysis
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.8
108
8.8
93
8.7
108
8.8
96
8.9
113
9.0
98
7.7
100
8.3
71
8.4
106
9.0
95
Response
8.7
110
8.8
96
8.7
110
9.0
92
8.1
108
8.6
89
Agentic AI - Application Performance Monitoring (APM)
7.0
10
6.7
6
7.3
10
7.1
7
6.9
9
6.9
6
7.0
9
7.2
6
7.3
10
6.9
6
Performance
8.7
109
8.6
87
8.2
109
8.5
75
Functionality
8.5
105
8.7
75
8.3
108
8.5
72
7.8
102
8.5
70
8.5
108
8.5
74
Alerts management
8.2
41
Not enough data
7.7
41
Not enough data
8.7
41
Not enough data
Monitoring
8.8
42
Not enough data
9.2
42
Not enough data
8.9
42
Not enough data
9.2
42
Not enough data
Automation
8.1
41
Not enough data
8.2
41
Not enough data
Analysis
8.3
43
Not enough data
8.3
41
Not enough data
8.5
42
Not enough data
8.3
41
Not enough data
Issue Resolution
8.1
42
Not enough data
8.0
42
Not enough data
8.6
41
Not enough data
Management
Not enough data
8.1
17
Not enough data
8.5
17
Not enough data
8.6
17
Not enough data
9.1
17
Not enough data
8.7
17
Monitoring
Not enough data
9.3
17
Not enough data
8.6
18
Not enough data
9.1
17
Support
Not enough data
9.1
17
Not enough data
9.4
18
Not enough data
8.9
16
Agentic AI - Network Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
6.1
11
6.8
54
Agentic AI - IT Alerting
6.0
5
6.4
12
5.7
5
6.1
11
5.3
5
6.1
12
5.0
5
6.3
12
5.0
5
6.0
12
4.7
5
6.0
12
4.3
5
6.0
12
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Not enough data
Records
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Not enough data
Management
8.9
47
Not enough data
8.2
44
Not enough data
8.4
41
Not enough data
Generative AI
6.7
6
Not enough data
6.7
5
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Site24x7 are categorized as Observability Software, AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Log Analysis, Application Performance Monitoring (APM), and Network Monitoring
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Site24x7
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.4%
Financial Services
10.2%
Computer Software
9.2%
Insurance
9.0%
Banking
8.4%
Other
46.7%
Information Technology and Services
19.2%
Computer Software
14.8%
Computer & Network Security
10.1%
Financial Services
4.7%
Telecommunications
2.8%
Other
48.4%
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 Comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 Comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 Comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
Can I pay month on month for the service?
2 Comments
CE
You sure can! You do get a discount if you pay/year though!
Read more
What is a Monitor? What are the lists of Basic and Advanced monitors?
1 Comment
Official Response from Site24x7
Monitor, in this context refers to a Website, Web application, Server, FTP Server running on a specific host/port. Site24x7 checks these monitors to make...Read more
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