--- title: Site24x7 Reviews meta_title: 'Site24x7 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 458 reviews by the users' company size, role or industry to find out how Site24x7 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 458 scale: '5' date_modified: '2026-08-13' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Site24x7 Reviews **Vendor:** Zoho **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 458 ## About Site24x7 ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers. ## Site24x7 Pros & Cons **What users like:** - Users appreciate the **ease of use** of Site24x7, benefiting from its simple interface and helpful support. (72 reviews) - Users appreciate the **single pane of glass visibility** that seamlessly connects website and server metrics, saving time effortlessly. (66 reviews) - Users appreciate the **real-time monitoring** capabilities of Site24x7, making performance tracking simple and efficient. (55 reviews) - Users value the **vast monitoring options** of Site24x7, allowing easy management of multiple resources from one interface. (46 reviews) - Users love the **easy setup and extensive visibility** of Site24x7, making network monitoring efficient and straightforward. (44 reviews) - Comprehensive Monitoring (39 reviews) - Easy Monitoring (39 reviews) - Easy Setup (39 reviews) - Integrations (39 reviews) - Alerting System (35 reviews) **What users dislike:** - Users report **missing alerts** and challenges with interfaces, impacting event monitoring efficiency and effectiveness. (22 reviews) - Users find the **tool integration process complex** , leading to confusion due to the multitude of options available. (22 reviews) - Users find the pricing of Site24x7 to be **expensive** , particularly for smaller businesses needing flexibility. (19 reviews) - Users find the **learning curve for advanced features** of Site24x7 can be steep and daunting. (18 reviews) - Users find the **UI poorly designed** , noting it lacks intuitiveness and feels outdated, affecting overall usability. (18 reviews) - Users find the **interface not user-friendly** , feeling overwhelmed by the multitude of available options. (17 reviews) - Pricing Issues (17 reviews) - Inefficient Alert System (14 reviews) - Usability Issues (14 reviews) - Users find the **complex configuration** process overwhelming, requiring clearer documentation and better guidance on setup. (13 reviews) ## Site24x7 Reviews ### 1. Product Support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Site24x7?** It is helpful to monitor the Web site from different locations. **What do you dislike about Site24x7?** I requested a live demo and sent some inquiries. However, I do not receive any response as of today. **What problems is Site24x7 solving and how is that benefiting you?** Quick response to the customers when an issue was occurred. ### 2. One stop solution for full stack monitoring **Rating:** 3.0/5.0 stars **Reviewed by:** Abhishek J. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Site24x7?** A great product which is AI powered full stack monitoring in the multicloud setup. A great customer base **What do you dislike about Site24x7?** No issues as such. Would like to see more features as discussed/shown in the product roadmap **What problems is Site24x7 solving and how is that benefiting you?** It gives a full stack observability solution ### 3. They don't respond to my emails about questions or types of support I require. **Rating:** 2.5/5.0 stars **Reviewed by:** FELIPE S. | coordinador jr de app, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Site24x7?** I like the integrations it has so good. **What do you dislike about Site24x7?** the type of support is bad, I send emails about questions and they don't respond **What problems is Site24x7 solving and how is that benefiting you?** Monitoring the servers I am in charge of. ## Site24x7 Discussions - [Can I get to monitor from all Site24x7 monitoring locations?](https://www.g2.com/discussions/can-i-get-to-monitor-from-all-site24x7-monitoring-locations) - 1 comment, 1 upvote - [What are the different payment options available and how do I upgrade my account?](https://www.g2.com/discussions/what-are-the-different-payment-options-available-and-how-do-i-upgrade-my-account) - 1 comment, 1 upvote - [Can I change my plans anytime?](https://www.g2.com/discussions/can-i-change-my-plans-anytime) - 1 comment, 1 upvote - [Can I pay month on month for the service?](https://www.g2.com/discussions/can-i-pay-month-on-month-for-the-service) - 2 comments, 1 upvote - [What is a Monitor? What are the lists of Basic and Advanced monitors?](https://www.g2.com/discussions/what-is-a-monitor-what-are-the-lists-of-basic-and-advanced-monitors) - 1 comment, 1 upvote - [View Site24x7 pricing details and edition comparison](https://www.g2.com/products/site24x7/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A57%3A44+-0500&secure%5Bsession_id%5D=1269cfeb-b2c6-44d7-b951-0282db246ef5&secure%5Btoken%5D=7effb10e7ff4226122ccadb45db2a96bab7ea366071693d38bc985611eca5521&format=llm_user) ## Site24x7 Integrations - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [IBM MQ](https://www.g2.com/products/ibm-mq/reviews) - [JiJi Self Service Password Reset](https://www.g2.com/products/jiji-self-service-password-reset/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [LangChain](https://www.g2.com/products/langchain-langchain/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MongoDB Atlas](https://www.g2.com/products/mongodb-atlas/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Oracle Java Cloud Service](https://www.g2.com/products/oracle-java-cloud-service/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SlackNotify](https://www.g2.com/products/slacknotify/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Site24x7 Features **Operations** - Scheduling - Automation - Multi-Cloud Management - Usage Monitoring **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights - Server Monitoring - FTP Monitoring - Mail Server Monitoring - Transaction Monitoring - Multi-Location Monitoring - Real-Time Monitoring - SSL Monitoring - Uptime Reporting **Functionality** - Monitoring - Alerting - Logging - Response Time - Reporting - Data Visualization - Performance Monitoring - Real-Time Monitoring - Server Monitoring - Real-Time Reporting - Uptime Reporting - Transaction Monitoring - Real-Time Data **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Database Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring - IT Monitoring - Performance Monitoring **Data Preparation** - Data Sources - Indexing - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Management** - Network Automation - Network Traffic Analyzer - User Provisioning - Network Analytics - Resource Maintenance - Network Provisioning - Visual Analytics - Cost Tracking **Generative AI** - AI Text Generation **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Cost Optimization** - Spend Forecasting and Optimization - Recommendations - Spend Tracking **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail - Real-Time Data **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Monitoring** - Network Monitoring - Network Discovery - Network Asset Mapping - Activity Monitoring - Incident Mapping - Data Mapping - On-Demand Mapping - Location-Based Mapping - Hierarchical Mapping - Visual Discovery - Server Monitoring - Continuous Monitoring **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Database Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Capacity Planning **Additional Functionality** - Resource Management - Anomaly Detection - Visual Analytics - Remote Monitoring & Management - Secure Data Storage - Dashboard - Generative AI - Configuration Management - API - User Management - Capacity Management - Diagnostic Tools - Dependency Tracking - Troubleshooting - Reporting & Statistics - Reporting/Analytics - Predictive Analytics - Audit Management - Real-Time Notifications - Application Management - Data Storage Management - Application-Level Analysis - Multitenancy - Query Analysis - Performance Management - Access Controls/Permissions - Compliance Management - Historical Trend Analysis - Alerts/Notifications - Summary Reports - AI Copilot - Event Logs - Dashboard Creation - Automated Discovery - Prioritization - Issue Tracking - Activity Dashboard - Performance Metrics - Resource Optimization - Real-Time Analytics - Status Tracking **Additional Functionality** - AI Copilot - Customizable Reports - Activity Dashboard - Single Sign On - Remote Monitoring & Management - Issue Management - Widgets - Chat/Messaging - Availability Testing - Website Analytics - Real-Time Analytics - Incident Management - Compliance Management - Performance Management - Performance Metrics - Collaboration Tools - Trend Analysis - Email Alerts - Alerts/Notifications - Real-Time Notifications - Drag & Drop - Data Visualization - Activity Tracking - Configurable Alerts - User Management - Generative AI - Application Management - Event Logs - Multiple User Accounts - Mobile Alerts - Visitor Tracking - Issue Tracking - Risk Alerts - API - For Websites - Scheduled Testing **Administration** - Reporting - Dashboards and Visualizations - Compliance **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery - Activity Dashboard - Activity Dashboard - Customizable Dashboard **Support** - Real-time alerting - Hybrid Infrastructure Support - API Integration - Third-Party Integration - Database Support **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Cost Management** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Network Management Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Intrusion Prevention System - Intrusion Detection System - Third-Party Integrations **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Continuous Monitoring - Reporting/Analytics - Real-Time Analytics - Issue Tracking - Anomaly Detection - Visual Analytics - Data Visualization - Monitoring - AI Copilot - Audit Management - Correlation Analysis - Generative AI - Reporting & Statistics - Search/Filter - Data Import/Export - Data Classification - Audit Trail - Pattern Detection and Recognition - Analytics - Activity Tracking - Event Tracking - Log Collection - Alerts/Notifications - Log Analysis - Event Logs - Data Analysis Tools - HIPAA Compliant - Predictive Analytics - Performance Metrics - Secure Data Storage - Dashboard Creation - Real-Time Monitoring - Alerts/Escalation - Remediation Management - Compliance Tracking - Single Sign On - Prioritization - Uptime Reporting - Log Rotation - Real-Time Notifications - Compliance Management - Server Logs - Incident Management - Role-Based Permissions - PCI Compliance - Charting - Log Parsing - Archiving & Retention - Server Monitoring - API - Diagnostic Tools - Customizable Reports - Real-Time Reporting - Policy Management - Issue Management - Vulnerability Scanning **Additional Functionality** - Configuration Management - Endpoint Protection - Network Analysis - Network Resource Management - IT Asset Management - Policy Management - Remote Access/Control - AI Copilot - Threshold Alerts - Generative AI - Alerts/Notifications - Response Management - Compliance Tracking - Remediation Management - Data Visualization - Event Logs - Dashboard - Issue Management - Security Management - Performance Metrics - Access Controls/Permissions - API - Troubleshooting - Audit Trail - Collaboration Tools - Mobile Access - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Customizable Reports - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Root Cause Analysis - AI Copilot - Application Security - Reporting/Analytics - Data Aggregation - Incident Management - Alerts/Notifications **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability - Server Monitoring **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top Site24x7 Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (587 reviews)