# Top 10 Shopper Approved Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 237 Shopper Approved is not the only option for Online Reputation Management Software. Explore other competing options and alternatives. Online Reputation Management Software is a widely used technology, and many people are seeking quick, reliable software solutions with competitive intelligence, revenue reporting, and social media management. Other important factors to consider when researching alternatives to Shopper Approved include emails and customer service. The best overall Shopper Approved alternative is Reviews.io. Other similar apps like Shopper Approved are Yotpo, Trustpilot, Bazaarvoice, and Birdeye. Shopper Approved alternatives can be found in [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) but may also be in [Review Management Software](https://www.g2.com/categories/review-management-software) or [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations). ## Best Paid & Free Alternatives to Shopper Approved - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - [NiceJob](https://www.g2.com/products/nicejob/reviews) ## Top 10 Alternatives to Shopper Approved Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Shopper Approved stacks up to the competition, check reviews from current & previous users in industries like Retail, Automotive, and Consumer Electronics, and find the best product for your business. ### 1. [Reviews.io](https://www.g2.com/products/reviews-io/reviews) By clearer.io **Average Rating:** 4.8/5 **Total Reviews:** 649 Reviews.io has developed several review collection solutions including Merchant Review Collection, Product Review Collection & In-Store Review Collection. Reviews.co.uk is focused on providing the best social review experience for websites across the globe. Our developers are happy to create custom solutions to fit your individual business needs. We display all of our costs upfront and don’t tie you in with lengthy contracts. We don’t shy away from challenging projects and we love creating custom solutions for our clients. Reviewers say compared to Shopper Approved, Reviews.io is: - Better at support Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-shopper-approved) **Compare Reviews.io with other alternatives:** - [Reviews.io vs Yotpo](https://www.g2.com/compare/reviews-io-vs-yotpo) - [Reviews.io vs Trustpilot](https://www.g2.com/compare/reviews-io-vs-trustpilot) - [Reviews.io vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-reviews-io) - [Reviews.io vs Birdeye](https://www.g2.com/compare/birdeye-vs-reviews-io) - [Reviews.io vs Podium](https://www.g2.com/compare/podium-vs-reviews-io) - [Reviews.io vs Okendo](https://www.g2.com/compare/okendo-vs-reviews-io) - [Reviews.io vs Reputation](https://www.g2.com/compare/reputation-vs-reviews-io) - [Reviews.io vs Sprinklr Social](https://www.g2.com/compare/reviews-io-vs-sprinklr-social) - [Reviews.io vs NiceJob](https://www.g2.com/compare/nicejob-vs-reviews-io) ### 2. [Yotpo](https://www.g2.com/products/yotpo/reviews) By Yotpo **Average Rating:** 4.3/5 **Total Reviews:** 265 Yotpo’s integrated solution helps eCommerce brands collect customer reviews, photos, and Q&A from a single platform to increase traffic, social proof and sales. An official partner of Google, Facebook and Shopify Plus, Yotpo makes it easy for brands to leverage their customers’ content across every marketing channel and optimize customer experience to increase on-site conversion. Yotpo has raised $101 million in funding and has over 300 employees globally. Reviewers say compared to Shopper Approved, Yotpo is: - Slower to reach roi Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Yotpo](https://www.g2.com/compare/shopper-approved-vs-yotpo) **Compare Yotpo with other alternatives:** - [Yotpo vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-yotpo) - [Yotpo vs Trustpilot](https://www.g2.com/compare/trustpilot-vs-yotpo) - [Yotpo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-yotpo) - [Yotpo vs Birdeye](https://www.g2.com/compare/birdeye-vs-yotpo) - [Yotpo vs Podium](https://www.g2.com/compare/podium-vs-yotpo) - [Yotpo vs Okendo](https://www.g2.com/compare/okendo-vs-yotpo) - [Yotpo vs Reputation](https://www.g2.com/compare/reputation-vs-yotpo) - [Yotpo vs Sprinklr Social](https://www.g2.com/compare/sprinklr-social-vs-yotpo) - [Yotpo vs NiceJob](https://www.g2.com/compare/nicejob-vs-yotpo) ### 3. [Trustpilot](https://www.g2.com/products/trustpilot/reviews) By Trustpilot **Average Rating:** 3.4/5 **Total Reviews:** 260 Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot. Reviewers say compared to Shopper Approved, Trustpilot is: - Slower to reach roi - More expensive Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Trustpilot](https://www.g2.com/compare/shopper-approved-vs-trustpilot) **Compare Trustpilot with other alternatives:** - [Trustpilot vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-trustpilot) - [Trustpilot vs Yotpo](https://www.g2.com/compare/trustpilot-vs-yotpo) - [Trustpilot vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-trustpilot) - [Trustpilot vs Birdeye](https://www.g2.com/compare/birdeye-vs-trustpilot) - [Trustpilot vs Podium](https://www.g2.com/compare/podium-vs-trustpilot) - [Trustpilot vs Okendo](https://www.g2.com/compare/okendo-vs-trustpilot) - [Trustpilot vs Reputation](https://www.g2.com/compare/reputation-vs-trustpilot) - [Trustpilot vs Sprinklr Social](https://www.g2.com/compare/sprinklr-social-vs-trustpilot) - [Trustpilot vs NiceJob](https://www.g2.com/compare/nicejob-vs-trustpilot) ### 4. [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) By Bazaarvoice **Average Rating:** 4.2/5 **Total Reviews:** 809 Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey. Reviewers say compared to Shopper Approved, Bazaarvoice is: - Slower to reach roi Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-shopper-approved) **Compare Bazaarvoice with other alternatives:** - [Bazaarvoice vs Reviews.io](https://www.g2.com/compare/bazaarvoice-vs-reviews-io) - [Bazaarvoice vs Yotpo](https://www.g2.com/compare/bazaarvoice-vs-yotpo) - [Bazaarvoice vs Trustpilot](https://www.g2.com/compare/bazaarvoice-vs-trustpilot) - [Bazaarvoice vs Birdeye](https://www.g2.com/compare/bazaarvoice-vs-birdeye) - [Bazaarvoice vs Podium](https://www.g2.com/compare/bazaarvoice-vs-podium) - [Bazaarvoice vs Okendo](https://www.g2.com/compare/bazaarvoice-vs-okendo) - [Bazaarvoice vs Reputation](https://www.g2.com/compare/bazaarvoice-vs-reputation) - [Bazaarvoice vs Sprinklr Social](https://www.g2.com/compare/bazaarvoice-vs-sprinklr-social) - [Bazaarvoice vs NiceJob](https://www.g2.com/compare/bazaarvoice-vs-nicejob) ### 5. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,164 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to Shopper Approved, Birdeye is: - Easier to admin - More usable Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Birdeye](https://www.g2.com/compare/birdeye-vs-shopper-approved) **Compare Birdeye with other alternatives:** - [Birdeye vs Reviews.io](https://www.g2.com/compare/birdeye-vs-reviews-io) - [Birdeye vs Yotpo](https://www.g2.com/compare/birdeye-vs-yotpo) - [Birdeye vs Trustpilot](https://www.g2.com/compare/birdeye-vs-trustpilot) - [Birdeye vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-birdeye) - [Birdeye vs Podium](https://www.g2.com/compare/birdeye-vs-podium) - [Birdeye vs Okendo](https://www.g2.com/compare/birdeye-vs-okendo) - [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation) - [Birdeye vs Sprinklr Social](https://www.g2.com/compare/birdeye-vs-sprinklr-social) - [Birdeye vs NiceJob](https://www.g2.com/compare/birdeye-vs-nicejob) ### 6. [Podium](https://www.g2.com/products/podium/reviews) By Podium **Average Rating:** 4.5/5 **Total Reviews:** 2,108 Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more. Reviewers say compared to Shopper Approved, Podium is: - Slower to reach roi - Easier to admin - Easier to set up Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Shopper Approved vs Podium](https://www.g2.com/compare/podium-vs-shopper-approved) **Compare Podium with other alternatives:** - [Podium vs Reviews.io](https://www.g2.com/compare/podium-vs-reviews-io) - [Podium vs Yotpo](https://www.g2.com/compare/podium-vs-yotpo) - [Podium vs Trustpilot](https://www.g2.com/compare/podium-vs-trustpilot) - [Podium vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-podium) - [Podium vs Birdeye](https://www.g2.com/compare/birdeye-vs-podium) - [Podium vs Okendo](https://www.g2.com/compare/okendo-vs-podium) - [Podium vs Reputation](https://www.g2.com/compare/podium-vs-reputation) - [Podium vs Sprinklr Social](https://www.g2.com/compare/podium-vs-sprinklr-social) - [Podium vs NiceJob](https://www.g2.com/compare/nicejob-vs-podium) ### 7. [Okendo](https://www.g2.com/products/okendo/reviews) By Okendo **Average Rating:** 4.7/5 **Total Reviews:** 412 Okendo is a customer marketing platform for Shopify brands that unifies Reviews, Loyalty, Referrals, Quizzes, and Surveys. Brands use Okendo to collect customer feedback, showcase social proof, reward engagement, and personalize shopping experiences. With AI-powered insights, unified profiles, and seamless Shopify integration, Okendo helps brands turn shoppers into Superfans, strengthen communities, and grow customer lifetime value. Reviewers say compared to Shopper Approved, Okendo is: - Better at support Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Okendo](https://www.g2.com/compare/okendo-vs-shopper-approved) **Compare Okendo with other alternatives:** - [Okendo vs Reviews.io](https://www.g2.com/compare/okendo-vs-reviews-io) - [Okendo vs Yotpo](https://www.g2.com/compare/okendo-vs-yotpo) - [Okendo vs Trustpilot](https://www.g2.com/compare/okendo-vs-trustpilot) - [Okendo vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-okendo) - [Okendo vs Birdeye](https://www.g2.com/compare/birdeye-vs-okendo) - [Okendo vs Podium](https://www.g2.com/compare/okendo-vs-podium) - [Okendo vs Reputation](https://www.g2.com/compare/okendo-vs-reputation) - [Okendo vs Sprinklr Social](https://www.g2.com/compare/okendo-vs-sprinklr-social) - [Okendo vs NiceJob](https://www.g2.com/compare/nicejob-vs-okendo) ### 8. [Reputation](https://www.g2.com/products/reputation/reviews) By Reputation **Average Rating:** 4.5/5 **Total Reviews:** 2,469 Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Reviewers say compared to Shopper Approved, Reputation is: - Slower to reach roi - More expensive Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management), [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Reputation](https://www.g2.com/compare/reputation-vs-shopper-approved) **Compare Reputation with other alternatives:** - [Reputation vs Reviews.io](https://www.g2.com/compare/reputation-vs-reviews-io) - [Reputation vs Yotpo](https://www.g2.com/compare/reputation-vs-yotpo) - [Reputation vs Trustpilot](https://www.g2.com/compare/reputation-vs-trustpilot) - [Reputation vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-reputation) - [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation) - [Reputation vs Podium](https://www.g2.com/compare/podium-vs-reputation) - [Reputation vs Okendo](https://www.g2.com/compare/okendo-vs-reputation) - [Reputation vs Sprinklr Social](https://www.g2.com/compare/reputation-vs-sprinklr-social) - [Reputation vs NiceJob](https://www.g2.com/compare/nicejob-vs-reputation) ### 9. [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) By Sprinklr **Average Rating:** 4.1/5 **Total Reviews:** 1,215 Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee. Reviewers say compared to Shopper Approved, Sprinklr Social is: - Slower to reach roi - More expensive Categories in common with Shopper Approved: [Review Management](https://www.g2.com/categories/review-management-software) **Compare:** [Shopper Approved vs Sprinklr Social](https://www.g2.com/compare/shopper-approved-vs-sprinklr-social) **Compare Sprinklr Social with other alternatives:** - [Sprinklr Social vs Reviews.io](https://www.g2.com/compare/reviews-io-vs-sprinklr-social) - [Sprinklr Social vs Yotpo](https://www.g2.com/compare/sprinklr-social-vs-yotpo) - [Sprinklr Social vs Trustpilot](https://www.g2.com/compare/sprinklr-social-vs-trustpilot) - [Sprinklr Social vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-sprinklr-social) - [Sprinklr Social vs Birdeye](https://www.g2.com/compare/birdeye-vs-sprinklr-social) - [Sprinklr Social vs Podium](https://www.g2.com/compare/podium-vs-sprinklr-social) - [Sprinklr Social vs Okendo](https://www.g2.com/compare/okendo-vs-sprinklr-social) - [Sprinklr Social vs Reputation](https://www.g2.com/compare/reputation-vs-sprinklr-social) - [Sprinklr Social vs NiceJob](https://www.g2.com/compare/nicejob-vs-sprinklr-social) ### 10. [NiceJob](https://www.g2.com/products/nicejob/reviews) By Paystone **Average Rating:** 4.8/5 **Total Reviews:** 418 Inbound Marketing Platform Reviewers say compared to Shopper Approved, NiceJob is: - Easier to set up - Easier to admin - Better at support Categories in common with Shopper Approved: [Online Reputation Management](https://www.g2.com/categories/online-reputation-management) **Compare:** [Shopper Approved vs NiceJob](https://www.g2.com/compare/nicejob-vs-shopper-approved) **Compare NiceJob with other alternatives:** - [NiceJob vs Reviews.io](https://www.g2.com/compare/nicejob-vs-reviews-io) - [NiceJob vs Yotpo](https://www.g2.com/compare/nicejob-vs-yotpo) - [NiceJob vs Trustpilot](https://www.g2.com/compare/nicejob-vs-trustpilot) - [NiceJob vs Bazaarvoice](https://www.g2.com/compare/bazaarvoice-vs-nicejob) - [NiceJob vs Birdeye](https://www.g2.com/compare/birdeye-vs-nicejob) - [NiceJob vs Podium](https://www.g2.com/compare/nicejob-vs-podium) - [NiceJob vs Okendo](https://www.g2.com/compare/nicejob-vs-okendo) - [NiceJob vs Reputation](https://www.g2.com/compare/nicejob-vs-reputation) - [NiceJob vs Sprinklr Social](https://www.g2.com/compare/nicejob-vs-sprinklr-social) --- ## Shopper Approved Alternatives FAQs ### What features do alternatives offer that Shopper Approved does not? Alternatives to Shopper Approved offer features such as engagement tools, integration & APIs, revenue reporting, sampling, team workflow, employee performance management, and advanced AI-driven automation that Shopper Approved lacks. ### How does Shopper Approved compare to Reviews.io? According to G2 data, [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) has an average rating of 4.7/5 from 235 reviews, while [Reviews.io](https://www.g2.com/products/reviews-io/reviews) holds a slightly higher average rating of 4.8/5 from 644 reviews. Shopper Approved leads in key user-rated dimensions such as meeting requirements (9.4 vs 9.2), usability (9.3 vs 8.9), ease of setup (9.1 vs 8.6), ease of administration (9.2 vs 9.0), and ease of doing business with (9.6 vs 9.4). Reviews.io holds a marginal advantage in support (9.6 vs 9.5). Feature-wise, Reviews.io offers additional capabilities including engagement tools, integration & APIs, and revenue reporting, which Shopper Approved does not provide. Sentiment analysis reveals that Shopper Approved users frequently praise ease of use (8 mentions), visibility growth (5), reputation management (5), and easy integrations (4), while noting cons such as an outdated interface (4 mentions) and expense (3). Reviews.io users highlight customer support (82 mentions), helpfulness (47), ease of use (34), and team responsiveness (28), with cons including expense (9), difficult setup (6), and limited customization (5). Overall, Shopper Approved excels in usability and setup, while Reviews.io offers broader feature sets and stronger support presence. ### Why do users choose Reviews.io over Shopper Approved? Users choose [Reviews.io](https://www.g2.com/products/reviews-io/reviews) over Shopper Approved primarily for its superior customer support, which is cited in 82 reviews as highly responsive and helpful, and for its broader feature set including engagement tools, integration APIs, and revenue reporting. Reviews.io's platform flexibility and technical support, especially personalized assistance from team members like Trilok and Maddox, are frequently praised. Additionally, Reviews.io's seamless integrations with platforms like Shopify and Klaviyo, and its ability to consolidate reviews across multiple channels, provide users with enhanced control and marketing capabilities. Despite a slightly lower ease of setup score (8.6 vs 9.1), users value Reviews.io's comprehensive features and dedicated support, which contribute to higher overall satisfaction and justify its selection despite a marginally higher cost and occasional complexity in setup and customization. ### What are the best alternatives to Shopper Approved? The best alternatives to Shopper Approved include [Reviews.io](https://www.g2.com/products/reviews-io/reviews) with a 4.8-star rating across 644 reviews, [Birdeye](https://www.g2.com/products/birdeye/reviews) rated 4.7 stars with 4,065 reviews, and [Podium](https://www.g2.com/products/podium/reviews) with 4.5 stars from 2,108 reviews. These platforms excel in ease of use, customer support, and offer broader feature sets including AI automation and multi-location management. ### Which Online Reputation Management tools do reviewers recommend instead of Shopper Approved? Reviewers recommend [Reviews.io](https://www.g2.com/products/reviews-io/reviews) for its exceptional customer support and flexible integrations, [Birdeye](https://www.g2.com/products/birdeye/reviews) for its AI-powered review management and multi-location scalability, and [Podium](https://www.g2.com/products/podium/reviews) for its centralized messaging and AI-assisted customer communication. 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