# Sendcloud Reviews **Vendor:** Sendcloud **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About Sendcloud Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform. ## Sendcloud Pros & Cons **What users like:** - Users find Sendcloud's **ease of use** exceptional, enhancing daily logistics with smooth integrations and helpful features. (25 reviews) - Users value the **shipping efficiency** of Sendcloud, enhancing their parcel processing with speed and reliability. (12 reviews) - Users value the **seamless carrier integration** of Sendcloud, enabling efficient management of outgoing parcels effortlessly. (11 reviews) - Users value the **efficiency** of Sendcloud, enjoying smoother workflows and time savings in their daily operations. (11 reviews) - Users appreciate the **ease of label creation** with Sendcloud, enhancing daily logistics and shipping processes seamlessly. (11 reviews) - Users value the **integration of all carriers** in Sendcloud, simplifying shipping and enhancing overall efficiency. (11 reviews) - Customer Support (9 reviews) - Users love the **easy label printing** feature of Sendcloud, streamlining shipping processes across multiple platforms effortlessly. (9 reviews) - Time-saving (9 reviews) - Tracking Efficiency (9 reviews) **What users dislike:** - Users report **limited functionality** in Sendcloud, particularly regarding scheduling pickups and customization options. (9 reviews) - Users often face **poor customer support** , citing slow response times and inadequate help from the chatbot. (7 reviews) - Users express frustration with **poor support communication** , particularly during investigations and the slow response times from customer service. (7 reviews) - Users find the service to be **expensive** , particularly with annual costs and additional fees per label created. (6 reviews) - Users report **integration issues** with Dynalogic and Odoo, affecting the overall utility of Sendcloud. (5 reviews) - Users are frustrated by the **lack of integrations** with key carriers, limiting options and hindering functionality. (5 reviews) - Users find **limited customization options** in Sendcloud, making it challenging to adapt the system to unique business needs. (5 reviews) - Long Waiting Time (4 reviews) - Shipping Issues (4 reviews) - Users find **carrier limitations** frustrating, wishing for better access to all services offered by each carrier. (3 reviews) ## Sendcloud Reviews ### 1. Sendcloud has revolutionized my e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Spedizioni C. | Shipping manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Sendcloud?** Sendcloud has revolutionized my e-commerce. The integration with the store is immediate and creating labels requires just one click. The personalized tracking and simplified returns management offer a professional experience to customers, while access to discounted rates with multiple couriers ensures real savings. Indispensable for scaling the business without stress. **What do you dislike about Sendcloud?** The tracking section could be enhanced with an interface that immediately shows which shipments are delayed or have issues. **What problems is Sendcloud solving and how is that benefiting you?** The integration with the store is immediate and creating labels requires just one click. The personalized tracking and simplified returns management offer a professional experience to customers, while access to discounted rates with multiple couriers ensures real savings. ### 2. Efficient Synchronization and Picking Lists that Facilitate Management **Rating:** 4.5/5.0 stars **Reviewed by:** Albert G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Sendcloud?** The ease of installation, integration, and synchronization with the different channels and carriers is remarkable. In our case, it perfectly coordinates the ecommerce based on Prestashop with the various Amazon Europe channels. The generation of picking lists before printing all the delivery notes works very well and is very useful. Additionally, the flexibility to upload your own contracts with carriers, along with those offered by the platform, is also a plus. **What do you dislike about Sendcloud?** It would be convenient to allow the creation of follow-up tickets for incidents related to own contract carriers. Additionally, it would be useful to be given the option to manage these cases until the final delivery. **What problems is Sendcloud solving and how is that benefiting you?** Having a single software in warehouses that allows the integration of all sales channels is a great advantage. Additionally, the ability to change carriers quickly as needed is very useful. ### 3. Riddled with bugs, very disappointing support experience **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Sendcloud?** I guess they were helpful with the demos pre-sales, when it all looked goof. **What do you dislike about Sendcloud?** Where to start. The software is unfortunately riddled with bugs, most importantly when selecting a pricing option for Royal Mail, when a parcel is within a lower limit it will pick the size above, which as you can imagine is VERY expensive. Support just keep blaming their developers, who seem to like to take a lot of holidays, and promised deadlines to respond to use are missed. Emailing our initial contact at sendcloud results in radio silence. We've faced other simialar bugs and had similar issues. **What problems is Sendcloud solving and how is that benefiting you?** It's supposed to be allowing us one API endpoint to talk to multiple carriers, unfortunetely it's riddled with bugs! ### 4. Effortless Shipping Integration, Out of Box & Care Free, Limited Customization for Unique Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Xin X. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Sendcloud?** Sendcloud is an all-in-on platform where all your parcels works can be processed. It is easy to use, user-friendly, logic and straightforward. With it you don't have to browse between parcel carriers' portals, which are often cumbersome and slow. It connects all the major carriers out-of-box, whose rates have been negotiated. So it's just plug-and-go. With the wide integration of e-commerce platforms, Setting up a webshop can be done within a single day. The customer service is helpful and responsive. Beyond the AI and human customer service about parcels, they also have an expert team who can help you with specific questions related to implementation. **What do you dislike about Sendcloud?** The system is so out-of-box that the room for deep customization is limited. If your business operation deviates a bit from what Sendcloud's typical customers do, you will find it difficult to tailor the system to your unique need. Though, with their API and marketplace tailor making is still possible to certain degree. **What problems is Sendcloud solving and how is that benefiting you?** In old days if you want to ship something physically you had to talk to parcel carriers to sign contracts, negotiate rates, etc. This was a horrible process and in the end you had to use the carrier's outdated old-fashion portal. With Sendcloud you can now set up your whole logistic part all-in-one-place and out-of-box. That makes e-commerce much faster. ### 5. Centralized Shipping, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Sendcloud?** Sendcloud is especially helpful because it centralizes shipping management across multiple carriers in one platform. It simplifies label creation, tracking, and returns, while allowing automation rules that save time and reduce manual errors. The flexibility to switch carriers, competitive shipping rates, and clear shipment visibility make daily operations more efficient and scalable. **What do you dislike about Sendcloud?** Some advanced features require higher-tier plans, and certain carrier-specific issues (like pickup reliability or delays) are outside of Sendcloud’s direct control. Additionally, when handling complex or high-volume operations, some processes still require manual intervention or external coordination with carriers. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud solves the complexity of managing shipping across multiple carriers and sales channels. It reduces manual work, limits errors in label creation and tracking, and centralizes shipment data in one place. This benefits us by saving time, improving operational efficiency, and giving better control and visibility over the entire shipping process, especially at higher order volumes. ### 6. Highly recommended shipping platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph B. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Sendcloud?** SendCloud is an excellent platform that has made it really easy for us to make shipments on a daily basis. Implementing Sendcloud was very easy. Previously we were using UPS WorldShip software which was very difficult to maintain and was extremely difficult to integrate with. SendCloud offers a great solution with really useful API for integrations with our ERP software and the dashboard interface is easy to use. SendCloud Support is also phenomenal with some of the best support I've ever experienced from a software vendor. Highly recommended. **What do you dislike about Sendcloud?** SendCloud have not yet got a solution specific to Amazon Vendor Central, (but they do for Seller Central) and an external interface had to be developed. **What problems is Sendcloud solving and how is that benefiting you?** We are working with Sendcloud support to build an integration to amazon buy shipping. The support has been phenomenal with frequent and easy communication. ### 7. Shipping software for our daily E-commerce workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Sendcloud?** What truly sets Sendcloud apart is how seamlessly it integrates into our daily operations. We depend on it each day to manage all our outgoing parcels, and it reliably maintains a smooth and organised workflow. Scanning orders, verifying details, and generating labels are all fast and reliable processes, allowing our team to remain efficient even during our busiest periods. The platform itself is intuitive, well-structured, and clearly designed with the needs of e-commerce businesses in mind. **What do you dislike about Sendcloud?** The only drawback we have encountered so far is the lack of integration with Dynalogic. As this carrier is gaining popularity in the Netherlands, a native connection would further enhance our setup. Other than that, Sendcloud meets our needs very well and performs reliably. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud has brought much-needed structure and consistency to our fulfilment process. By automating tasks that were previously manual, it helps minimise order errors and provides a centralised platform for working with various carriers. With the ability to process and prepare all shipments from a single system, our team operates more efficiently, and customers benefit from more dependable deliveries. It has truly become an essential tool for handling the daily volume of shipments we manage. ### 8. Streamlines Shipping Effortlessly for Busy E-Commerce Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Sendcloud?** Sendcloud has truly transformed the way we handle our daily shipping tasks. We rely on it every day for all our parcels, and it never fails to provide both speed and reliability. The platform simplifies order processing, allows us to scan and verify shipments efficiently, and enables us to prepare large batches with ease. Its user-friendly interface, time-saving automation rules, and consistently fast, stable label creation process are exactly what a high-volume e-commerce team requires. **What do you dislike about Sendcloud?** The only drawback we have encountered is the lack of integration with Dynalogic, a carrier that is gaining significance in the Netherlands. If this connection were available, Sendcloud would serve as a truly comprehensive end-to-end hub for all our transport partners. Other than this, we have very few complaints. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud streamlines and centralizes our entire fulfillment process, bringing all carriers together in a single dashboard. By removing the need for manual tasks, it makes scanning, checking, and preparing shipments much more efficient. This leads to fewer picking and packing mistakes, accelerates order processing, and provides our team with real-time tracking for every shipment. Consequently, our customers receive their packages more quickly and with fewer problems, which has a direct positive impact on both customer satisfaction and our operational performance. ### 9. Great, Easy-to-Use Portal with Excellent Account Team Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin v. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sendcloud?** Portal is great and easy to use, and the support from our account team has been excellent as well. **What do you dislike about Sendcloud?** We’re getting a lot more shipment-related requests. We used UPS before, and since switching, the number of shipment requests that require extra data has gone up by about 70%. **What problems is Sendcloud solving and how is that benefiting you?** It is helpful that our customers can choose more than one shipping option now that is a great addition, ### 10. Used to be great, terrible now **Rating:** 0.0/5.0 stars **Reviewed by:** Hendrik H. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sendcloud?** Used to work fine. Before 2025 the customer service wás good. **What do you dislike about Sendcloud?** Their software keeps breaking. Complaints take a long time to fix. Our previous problem that was discovered in april 2025 took about 6 months to fix. There's currently problems with their Boxwise integration that they have been "trying" to fix for almost two months and only recently they asked for more information. We've been a long time user (over 5 years) and we've seen the company decline in usability and functionality, only to add useless ai features. All their good account managers quit and prices have been increasing with over 15% every year. **What problems is Sendcloud solving and how is that benefiting you?** Integrating shipping software with other software ### 11. Easy and Scalable, but with limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Sergio M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Sendcloud?** I like how easy and scalable Sendcloud is. I appreciate its simplicity, and the initial setup was also very simple. Overall, it is very easy to get started and up and running quickly. **What do you dislike about Sendcloud?** It seems a bit expensive to me and, moreover, I don't notice a big difference between the different plans. **What problems is Sendcloud solving and how is that benefiting you?** With Sendcloud, I generate shipping labels and integrate with courier companies, which simplifies our shipping process and makes management more agile. ### 12. All eCommerce channels in a single platform: brilliant automated shipping **Rating:** 4.5/5.0 stars **Reviewed by:** Michele R. | Venditori, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Sendcloud?** the idea of having all ecommerce channels on a single platform that automates shipments is amazing **What do you dislike about Sendcloud?** so far we have not found any major gaps, it seems to be very organized and easy to use **What problems is Sendcloud solving and how is that benefiting you?** The automation of shipping labels ### 13. Solving the struggle to implement multi-carrier. **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas H. | ICT, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Sendcloud?** All carriers in one place. Only one integration to do with API. **What do you dislike about Sendcloud?** We can't choose the way labels come out on the portal. We can't modify the printed label ( with or without company logo, reference,...) The lack of support for developers, very long to respond. I have been waiting months to have an issue solved on the return platform not showing DHL Express as option. **What problems is Sendcloud solving and how is that benefiting you?** Tracking links sent to customer. One place to have all our parcels. No struggling with different API's and systems. ### 14. Create simple labels for a very pleasant price **Rating:** 4.5/5.0 stars **Reviewed by:** gino c. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Sendcloud?** The ease with which labels can be made at a very pleasant price **What do you dislike about Sendcloud?** currently nothing, and I don't think there will be anything soon **What problems is Sendcloud solving and how is that benefiting you?** integration of Ebay and bol so that the addresses no longer have to be entered manually ### 15. Flexible Carrier Choices and Insightful Analytics, with Smooth Complaint Handling **Rating:** 3.5/5.0 stars **Reviewed by:** Maissa E. | International Accountmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Sendcloud?** The most helpful thing about Sendcloud is looking into your analystics, choosing different carriers at any time and easy submission of complaints handled by SendCloud. The CSM helped us throughout the process of implementing sendcloud in our business. **What do you dislike about Sendcloud?** The downsides are mostly the long wait when trying to reach support by phone, they are queit busy in the Netherlands. The wait for the English line is much shorter, so you always can choose for that option. **What problems is Sendcloud solving and how is that benefiting you?** Easy switching between carriers. ### 16. Very good shipping program with many integrations. **Rating:** 5.0/5.0 stars **Reviewed by:** Jean L. | Vertriebsmitarbeiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Sendcloud?** We work with Sendcloud daily, and the most helpful feature for us is the integration of online platforms like Amazon and eBay. Shipments are automatically marked as sent by Sendcloud, and the tracking numbers are also automatically recorded, which results in enormous time savings. The interface is very user-friendly, which makes the implementation easy for us in the daily use of the program. In advance, you receive extensive explanations via video call, and the later support is also impeccable. **What do you dislike about Sendcloud?** Currently, there are only advantages for us and we have not had any negative experiences so far. **What problems is Sendcloud solving and how is that benefiting you?** It was always problematic for us to keep track of which shipments have already been confirmed on which platform and what the weights of the goods are. With sendcloud, you have everything at a glance and the weights are imported automatically. ### 17. Perfect service but poor problem management **Rating:** 0.5/5.0 stars **Reviewed by:** Alessia S. | Fondatrice ed esecutrice, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Sendcloud?** The service works well, but if there is a problem that goes just beyond ordinary management, nothing is ever achieved. **What do you dislike about Sendcloud?** The customer service must be improved for handling issues with couriers and internally with the marketing service. They promised a gift voucher in exchange for a survey and then pretended not to know about the promotion, not giving it. **What problems is Sendcloud solving and how is that benefiting you?** It was not possible to book pickups with Bartolini, but now it is, so I can also use that courier. ### 18. Excellent management software for shipments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Sendcloud?** I have been using Sendcloud for a few months and I must say it has completely revolutionized the management of shipments for the company where I manage the web sales department. The platform is intuitive, easy to configure, and allows for quick integration of major couriers, greatly simplifying daily work. One of its strengths is the ability to quickly process orders by downloading information from multiple sales channels (in our case Amazon and Prestashop). Additionally, the automatic update of tracking status and direct communication to the customer via email has improved reviews. The customer service is always available and competent: on more than one occasion I have received quick and effective responses, especially when we had to configure the program for the first time. I highly recommend it to anyone who wants to optimize logistics and offer impeccable service to their customers. **What do you dislike about Sendcloud?** In some areas, responsiveness should be improved, particularly in the loading of orders which sometimes becomes slow. Additionally, greater customization of the delivery notes and the information contained within them would be appreciated. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud has simplified and sped up the management, confirmation, and tracking of orders we receive through Amazon and Prestashop. ### 19. Complete sollution for multi-store online shipments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Sendcloud?** Sendcloud combines all loose ends of shipping methodes and wraps it in the best possible package for the webshop customers. It has an easy to use interfase where you create a label with just 2 clicks from any of your online stores. They now even have an afterservice e-mail that can be send days after the package has been received. Perfect for return information, customer care or review requests. Sendcloud has tremendously been improved and developed over the last few years and we are sure to stay on this platform for the long future ahead. **What do you dislike about Sendcloud?** Some settings pages where you can upload an image to the tracking page does random resets sometimes. Already mentioned a few times to the ticket system. **Recommendations to others considering Sendcloud:** If you are looking for a good connection with different shipping methods and lots of personalization, then go and get Sendcloud **What problems is Sendcloud solving and how is that benefiting you?** We save over 30 minutes a day by making shipment labels faster from our 14 webshops in one place. Without Sendcloud we would have used 14 different backoffices. ### 20. Sendcloud shipping management, an essential ally to scale our ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Sendcloud?** The integration of Sendcloud into our ecommerce www.ladudapublicidad.es with WooCommerce was very easy, and since then our logistics management has taken a huge leap in quality, speed, and efficiency. The platform centralizes all shipments, allows us to compare carriers, and automates key processes, which saves us time and reduces errors. The impact on our customers' experience has been very positive: now they receive clear notifications, can track their orders in real time, and are much more satisfied with the service. Nowadays, it is unthinkable for us to work without Sendcloud. It has allowed us to scale our ecommerce without complications, optimize resources, and offer more professional deliveries. Without a doubt, a tool we recommend to any online business that wants to grow and improve its logistics. **What do you dislike about Sendcloud?** The update to the new version of the WooCommerce API took too long in my opinion. During that period, I had to keep the compatibility mode active, which slowed down my website's performance. Additionally, there are very useful features that are only available in plans with a high volume of shipments; it would be very interesting to be able to access them in lower plans as well, as they would add a lot of value to those of us who are still in the growth phase. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud has solved the great challenge of managing shipments in a centralized and efficient way in our ecommerce integrated with WooCommerce. Before, we had to deal with manual processes, compare carriers one by one, and constantly address customer inquiries about the status of their orders. With Sendcloud, we have automated logistics, simplified rate comparisons, and improved communication with customers thanks to notifications and real-time tracking. This translates into fewer errors, faster service, and above all, greater customer satisfaction, which boosts confidence and the growth of our business. ### 21. All Forwarders in One Site with Transparent Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Sendcloud?** All forwarders like DPD, DHL, Bpost, in 1 site with prices to compare. **What do you dislike about Sendcloud?** if additional information is needed, or we need help that the chatbot cannot help us and doesn't transfer to a person. **What problems is Sendcloud solving and how is that benefiting you?** It makes it easy for us to quote our customers for transport and lets them decide which forwarder they prefer. ### 22. All-in-one shipping software with ERP/E-commerce integration **Rating:** 4.0/5.0 stars **Reviewed by:** Tobias F. | IT, Verkauf, Einkauf, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sendcloud?** We can generate the shipping labels directly from our ERP system and no longer need to switch to the individual portals of the shipping service providers. The integration was very easy thanks to the interface and worked well. In case of difficulties, customer support also provides timely assistance. **What do you dislike about Sendcloud?** Unfortunately, the display of shipping costs for our own contracts is not working for us, even though we have specifically uploaded a CSV file with our prices. Additionally, the ability to handle multiple packages in one shipment is currently not possible from our ERP system. However, this is likely due to the interface programmed by our ERP provider. **What problems is Sendcloud solving and how is that benefiting you?** We no longer have to manually log into various shipping service provider portals, but can generate labels directly from our ERP system. ### 23. The best shipping software **Rating:** 5.0/5.0 stars **Reviewed by:** Max M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Sendcloud?** The simplicity and the intuitive design **What do you dislike about Sendcloud?** At the moment, I can't think of anything I wouldn't like. **What problems is Sendcloud solving and how is that benefiting you?** Mass shipping of packages and the easy creation and printing of labels. But also the tracking of shipments. ### 24. Sendcloud feedback report - Bike Design Benelux **Rating:** 4.0/5.0 stars **Reviewed by:** Sander C. | Business Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Sendcloud?** We are currently shipping between 20 and 40 parcels everyday and we are still very pleased with the Sendcloud platform. The overviews are very clear and easy to use. We always have easy access to the tracking numbers so we can follow are packages when something goes wrong. It's a very user-friendly platform. **What do you dislike about Sendcloud?** We are using Sendcloud already for some time and still nog dislikes. :-) **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud delivers us a clear and user-friendly overview of the parcels that are being shipped daily. We are able to track parcels faster when something goes wrong with the delivery company. ### 25. Intuitive Platform and Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro R. | Manager E-comerce, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sendcloud?** What I like most about Sendcloud is its ease of use: the platform is very intuitive and simplifies the entire shipping process. Additionally, it has excellent technical support, always attentive and helpful when needed. **What do you dislike about Sendcloud?** the shipment analytics is not very comprehensive **What problems is Sendcloud solving and how is that benefiting you?** the dispatch of shipments from all carriers on a single platform ### 26. Very satisfied! **Rating:** 5.0/5.0 stars **Reviewed by:** Alina S. | Verkauf / Lager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Sendcloud?** The daily work is significantly simplified, and you can quickly, easily, and clearly manage multiple shipping service providers directly on one page, which saves a lot of time. **What do you dislike about Sendcloud?** One small thing that I don't like is that we are not shown prices per package for our own contracts, even though we have uploaded an Excel spreadsheet. **What problems is Sendcloud solving and how is that benefiting you?** We previously had to work separately in 3-4 portals of the shipping service providers. With Sendcloud, we now save a lot of time, as it can be managed in a single program and we can even create the labels directly through a connection to our ERP system. ### 27. Great Logistics Features and Easy Integrations, Minor Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Federico L. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Sendcloud?** A useful tool that helps you with your daily logistics operations. There are many features that speed up the creation of AWB and interesting marketing tools. The ease of installation and the many integrations available are definitely an added value. **What do you dislike about Sendcloud?** We have had some misunderstandings regarding subscription costs. Sometimes there are problems creating AWBs. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud speeds up daily operations. ### 28. Sendcloud perfect for shipping! **Rating:** 5.0/5.0 stars **Reviewed by:** M K. | Mede-eigenaar, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Sendcloud?** Easy to use with the API in our webshop and good customer service with chat or by phone **What do you dislike about Sendcloud?** Some thiungs are not automated. For example canceling an "shipping label", you have to cancel this manually, otherwise it is still being billed. **What problems is Sendcloud solving and how is that benefiting you?** All in one easy to use from our webshops and Amazon Etsy ### 29. THE BEST SOFTWARE IN THE MARKET **Rating:** 5.0/5.0 stars **Reviewed by:** Raffaele V. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sendcloud?** I Like the quality and grafich . Also the software is very fast and i not lose time everyday. **What do you dislike about Sendcloud?** I Want sendcloud will add the possibility to see a photo of product in the PANORAMA. For now is not possible ? **What problems is Sendcloud solving and how is that benefiting you?** AUTOMATION, is very good to have LABEL after 1 click ! ### 30. Great Personalization, but Multi-Parcel and Pallet Delivery Need Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Sendcloud?** Great interface, good communication with client, API friendly **What do you dislike about Sendcloud?** Multi parcel not great and no pallets delivery + lots of personalization from our system, Your cost when using your contract is way too expensive **What problems is Sendcloud solving and how is that benefiting you?** Affordable TMS ### 31. A service that is indispensable for me today **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Sendcloud?** The PrestaShop connection allows you to automatically change the order status to "Order Closed/Delivered." Previously, I had to manually track all shipments. **What do you dislike about Sendcloud?** I don't know, it seems perfect for my needs. **What problems is Sendcloud solving and how is that benefiting you?** I recover a lot of time ### 32. Sendcloud is a very easy to use solution that saved us a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Maarten d. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Sendcloud?** Sendcloud was really easy to implement it and it is a perfect fit with our user case. **What do you dislike about Sendcloud?** Sendcloud isn't that flexible for changes feautures we need or require. We understand this, but it is the biggest downside. **What problems is Sendcloud solving and how is that benefiting you?** It saves us a lot of time for printing and searching for the correct labels. In addition we were also able to get the information from Sendcloud that an order is being shipped so we are able to automatically invoice. ### 33. Great Carrier Integration, But Missing Some Shipping Options **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Sendcloud?** I really appreciate that Sendcloud integrates all carriers in one platform. It makes shipping so much easier and saves me from having to deal with multiple carrier portals. **What do you dislike about Sendcloud?** I dislike that not all shipping options from some carriers are available in Sendcloud. It would be great to have full access to every service offered by each carrier directly through the platform. **What problems is Sendcloud solving and how is that benefiting you?** The main problem Sendcloud solves for us is the manual handling of shipments. By integrating directly with our ERP (Odoo), it streamlines our logistics workflow, saves significant time, and improves overall efficiency. ### 34. Flexible platform which makes a huge part of our work process **Rating:** 4.5/5.0 stars **Reviewed by:** Weiqun W. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Sendcloud?** We use Sendcloud (Pack&go) in combination with our OpenCart webshop. The SendCloud module for OpenCart is plug and play. My collegues in the warehouse use the pack&go fuction to create the shipping label. Sendcloud sends a automatic shipped status update to our store. Also the return portal works like a charm, makes the inbound of return packages much easier. **What do you dislike about Sendcloud?** Fee's :-), nothing else. Happy to work with Sendcloud **What problems is Sendcloud solving and how is that benefiting you?** We had a few problems in the past few years, but Sendcloud solve them all ### 35. Easy to use with good features, just a bit lacking in customization. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Sendcloud?** It’s easy to use. It works smoothly; we can do almost everything we need, especially thanks to exports and rules. **What do you dislike about Sendcloud?** Too few customization options, especially for rules. I’d like to have rules with more logic — for example, being able to read data from the order so I can do things like: If number of items > 2, then weight / 2. Also, more filters would be helpful, especially one that filters by contract. **What problems is Sendcloud solving and how is that benefiting you?** Especially the shipping via Amazon works extremely well with this — even for invoicing, we can use it thanks to the export function of the generated labels. We also have an IONOS shop, and it’s a huge help there as well. ### 36. Perfect and reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Jordi C. | Transportplanner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about Sendcloud?** Sendcloud works perfectly and reliably. Creating shipments is smooth and fast. If there happens to be an issue with a carrier, this is clearly communicated through the portal. **What do you dislike about Sendcloud?** Customer service could be a bit faster. Sometimes it takes a little longer before you receive a suitable answer. **What problems is Sendcloud solving and how is that benefiting you?** If it is impossible to create a shipping label, Sendcloud quickly makes it clear where exactly the error occurs during the label creation process. ### 37. Fast and Intuitive—A Pleasure to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge S. | Logisitic Responsible, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Sendcloud?** This a fast and intuitive system, I have more time now in my daily work. **What do you dislike about Sendcloud?** Nothing for now. I hope in the future we can to reclamations to our transport companies directly by sendcloud. **What problems is Sendcloud solving and how is that benefiting you?** Above all, I have saved a lot of time that I can now devote to other tasks at work. ### 38. Effective, affordable, and quick to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Florian C. | Dirigeant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Sendcloud?** The pricing is simple to understand and affordable, the setup is done very easily, and the software is easy to understand. You can start connecting your contracts and shipping quickly. The facilitated setup is very important for this kind of solution. **What do you dislike about Sendcloud?** I would like to be able to manage the inventory from the platform. **What problems is Sendcloud solving and how is that benefiting you?** Generate shipping labels easily for orders coming from multiple sources. ### 39. Practical for centralizing carriers, but prices are a bit high **Rating:** 4.0/5.0 stars **Reviewed by:** Stéphane G. | Gérant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Sendcloud?** group all the carriers on one page to edit the shipping labels **What do you dislike about Sendcloud?** the Price is high, especially the cost per label **What problems is Sendcloud solving and how is that benefiting you?** All carriers on the same page increases efficiency ### 40. Shipping Tools That Streamline Daily Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Sendcloud?** Shipping tools serve as excellent facilitators for daily operations, making routine tasks much more manageable. **What do you dislike about Sendcloud?** Occasionally, data synchronization with SendCloud does not work as expected. **What problems is Sendcloud solving and how is that benefiting you?** Since I began using SendCloud, much of my daily work has become quicker and more efficient, allowing me to save a significant amount of time every day. ### 41. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Lenja D. | Webshopoperator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Sendcloud?** I like using Sendcloud, because to me it is very easy to use, very user friendly interface. When I started working at Uniwork it did not take me a long time to get to know the program. **What do you dislike about Sendcloud?** So far I have not found any issues with Sendcloud. **What problems is Sendcloud solving and how is that benefiting you?** The fact that you can have multiple delivery companies from one place make our work much move convenient. ### 42. User-Friendly Dashboard, but Slow bol.com Order Loading **Rating:** 4.0/5.0 stars **Reviewed by:** Rens v. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Sendcloud?** Simple and easy to use dashboard and integration, great support **What do you dislike about Sendcloud?** Sometimes it takes longer to load bol.com orders **What problems is Sendcloud solving and how is that benefiting you?** Different carriers in one overview ### 43. Flawless API for Effortless Shipping Label Creation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Sendcloud?** The sendcloud API gives a 100% reliable connection to make shippinglabels on the fly. **What do you dislike about Sendcloud?** I cannot come to a point which I do not like. **What problems is Sendcloud solving and how is that benefiting you?** Sendcloud makes it easy and affordable to create quick en reliable shippinglabels ### 44. Excellent support and quick procedures **Rating:** 4.5/5.0 stars **Reviewed by:** Matteo Z. | Ecommerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sendcloud?** Excellent support Simple and fast procedures **What do you dislike about Sendcloud?** There are no particular negative aspects **What problems is Sendcloud solving and how is that benefiting you?** Speed up order preparation and avoid errors ### 45. Handy tool, but customer service can be better **Rating:** 3.0/5.0 stars **Reviewed by:** Ronald K. | Operational manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sendcloud?** Clear system, set up shipping rules that you can also offer white label to your own customers. Easy to connect to existing systems. **What do you dislike about Sendcloud?** The support in English or the annoying chatbot. Just invest in people. And no way to get in touch with the financial department. **What problems is Sendcloud solving and how is that benefiting you?** the piece of logistics from ERP to shipping party. ### 46. Easy shipping tool that saves us time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Sendcloud?** It’s super easy to use. Connecting carriers and printing labels is fast, and the tracking emails make our customers happy. It really saves us time every day. **What do you dislike about Sendcloud?** Sometimes the prices feel a bit high and I wish there were more carrier options, but overall it works really well. **What problems is Sendcloud solving and how is that benefiting you?** SendCloud takes away the hassle of dealing with multiple carriers and manual label creation. Everything is in one place, so shipping is faster, less error-prone, and our customers get tracking automatically. It saves us time, reduces mistakes, and makes our logistics much smoother. ### 47. Through Sendcloud, we can now send shipments faster. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Sendcloud?** Because we are now using Sendcloud, we have one place where we can send all our packages and we no longer need to use all the portals and software of the different carriers, which ultimately saves a lot of time because everything is now automated. **What do you dislike about Sendcloud?** No real test account/environment to be able to test the integration. **What problems is Sendcloud solving and how is that benefiting you?** There is no longer a need to communicate with different carriers, which eliminates a lot of manual actions. The automation also immediately resolves human errors. ### 48. Using Sendcloud in Dynamics 365 Business Central via API Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Frank J. | IT-Leiter, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Sendcloud?** Processing 300 packages daily out of BC is straightforward and works like a charm, with no issues at all. **What do you dislike about Sendcloud?** There is almost nothing that i dislike in sendcloud **What problems is Sendcloud solving and how is that benefiting you?** Simple integration and use ### 49. Excellent, fast, and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny R. | Artigiano, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about Sendcloud?** Very convenient for managing shipments. Easy to use and intuitive. Saves a lot of time by automatically creating shipping labels. **What do you dislike about Sendcloud?** I would like there to be the possibility to combine multiple shipments together. Instead, at the moment, there is only the option to split them into multiple shipments. **What problems is Sendcloud solving and how is that benefiting you?** Save a lot of time ### 50. Outstanding Customer Service Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Sendcloud?** The comunication with customer service is very good. **What do you dislike about Sendcloud?** Sometimes it doesn’t let you schedule a pickup because there’s a holiday in some city (that isn’t mine). **What problems is Sendcloud solving and how is that benefiting you?** i can gestionate the shipments to easly ## Sendcloud Discussions - [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) - 1 comment, 1 upvote - [View Sendcloud pricing details and edition comparison](https://www.g2.com/products/sendcloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A47%3A04+-0500&secure%5Bsession_id%5D=02a4685f-bbe4-43d1-a66a-9294173239e5&secure%5Btoken%5D=6505c3690edc949d55c61a3661e412963055a5d8011d8dcd8b64a0e64d5e2788&format=llm_user) ## Sendcloud Integrations - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Ebay und Amazon Listing Software](https://www.g2.com/products/ebay-und-amazon-listing-software/reviews) - [Holded](https://www.g2.com/products/holded/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [Lightspeed eCom](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews) - [Logic4](https://www.g2.com/products/logic4/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Mirakl Inc](https://www.g2.com/products/mirakl-inc/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [PHP-FPM](https://www.g2.com/products/php-fpm/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Sage CRM](https://www.g2.com/products/sage-crm/reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Strato Newsletter Manager](https://www.g2.com/products/strato-newsletter-manager/reviews) - [Visma Retail](https://www.g2.com/products/visma-retail/reviews) - [weclapp erp](https://www.g2.com/products/weclapp-erp/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zen Cart](https://www.g2.com/products/zen-cart/reviews) ## Sendcloud Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Assign suppliers **Reports** - Shipment reports ## Top Sendcloud Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (572 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews) - [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) - 4.6/5.0 (112 reviews)