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Compare Sendcloud and ShipStation 
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At a Glance
Market Segments
Small-Business (94.5% of reviews)
Small-Business (90.5% of reviews)
Entry-Level Pricing
Free
$0.00 10 Shipments Per Month
Sendcloud
Star Rating
(135)4.6 out of 5
Market Segments
Small-Business (94.5% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansShipStation
Star Rating
(551)4.3 out of 5
Market Segments
Small-Business (90.5% of reviews)
Entry-Level Pricing
$0.00 10 Shipments Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShipStation excels in its Third-Party Integration capabilities, scoring 9.3, which allows seamless connections with various e-commerce platforms, while Sendcloud, although strong, has not been rated as highly in this area.
- Reviewers mention that Sendcloud shines in Ease of Use with a score of 9.5, making it particularly user-friendly for small businesses, whereas ShipStation's score of 8.7 indicates it may require a bit more time to navigate.
- G2 users highlight that Sendcloud offers a Free Entry Level Price, making it an attractive option for startups and small businesses, while ShipStation starts at $9.99, which could be a barrier for some users.
- Users on G2 report that Sendcloud's Quality of Support is rated at 9.3, with many reviewers praising their responsive customer service, compared to ShipStation's lower score of 8.0, indicating potential delays in support.
- Reviewers say that ShipStation's Label Printing feature is robust, scoring 9.1, but Sendcloud edges ahead with a score of 9.5, indicating a more streamlined process for generating shipping labels.
- Users report that Sendcloud's Product Direction is highly rated at 9.7, suggesting a strong commitment to continuous improvement and innovation, while ShipStation's score of 7.8 indicates room for growth in this area.
Pricing
Entry-Level Pricing
Sendcloud
Free
Free
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email
ShipStation
Free
$0.00
10 Shipments Per Month
Ideal for quick label printing and basic shipping.
- 1 user
- 1 store connection
- Discounted carrier rates
Free Trial
Sendcloud
Free Trial is available
ShipStation
Free Trial is available
Ratings
Meets Requirements
8.8
104
8.6
424
Ease of Use
9.3
104
8.6
430
Ease of Setup
8.8
74
8.4
217
Ease of Admin
9.3
45
8.6
210
Quality of Support
8.7
103
7.9
386
Has the product been a good partner in doing business?
9.3
46
8.5
207
Product Direction (% positive)
9.7
92
7.7
403
Features by Category
Management - Multicarrier Parcel Management Solutions
8.4
18
Not enough data
9.2
19
Not enough data
8.9
19
Not enough data
7.5
18
Not enough data
8.1
18
Not enough data
8.9
18
Not enough data
Product Sales
6.7
5
8.3
39
6.3
5
7.4
33
7.0
5
8.1
38
7.0
5
7.7
33
Administration
6.3
5
8.2
48
7.3
5
9.1
49
5.7
5
7.9
42
7.0
5
8.8
48
6.3
5
8.7
44
Labels
9.2
86
9.0
275
8.5
74
8.5
249
8.1
76
8.5
199
Order management
9.3
87
8.9
261
8.9
82
8.7
260
8.3
83
8.9
261
8.8
87
8.8
260
Carrier and rate management
8.2
83
8.5
247
8.6
83
8.1
216
8.3
78
8.4
229
Inventory management
Feature Not Available
7.0
174
Feature Not Available
7.2
177
8.1
75
7.3
167
Reports
8.2
77
8.5
232
Feature Not Available
7.5
190
Feature Not Available
8.3
213
Agentic AI - Package Tracking
7.4
24
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
Categories
Categories
Shared Categories
Sendcloud and ShipStation are categorized as Shipping and Drop Shipping
Unique Categories
Sendcloud is categorized as Multicarrier Parcel Management Solutions and Package Tracking
ShipStation has no unique categories
Reviews
Reviewers' Company Size
Sendcloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShipStation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.2%
Consumer Goods
9.4%
Apparel & Fashion
8.7%
Food & Beverages
7.1%
Wholesale
6.3%
Other
54.3%
Retail
23.4%
Consumer Goods
9.3%
Apparel & Fashion
6.5%
Health, Wellness and Fitness
5.6%
Food & Beverages
4.1%
Other
51.2%
Discussions
When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.
1 Comment
Official Response from Sendcloud
Hi Ramona, thanks for your comment!
DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/
All the best!Read more
Sendcloud has no more discussions with answers
Should I use ShipStation?
3 Comments
AS
Absolutely. It makes fulfilling product orders simple.Read more
What is ShipStation used for?
2 Comments
EP
Shipstation consolidates all your shipping channels into one online source. UPS FEDEX and USPS ship from all of them using Shipstation. They also offer...Read more
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