# Sendcloud vs ShipStation Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ShipStation excels in providing **competitive shipping rates** , with users appreciating the access to pre-negotiated rates for major carriers like USPS, UPS, and FedEx, which can lead to significant savings on shipping costs.
- **Users say** Sendcloud offers a **user-friendly portal** that simplifies the shipping process, allowing for easy comparison of prices across multiple carriers like DPD, DHL, and Bpost, which enhances the overall shipping experience.
- **Reviewers mention** that ShipStation's **automation features** are a standout, with automatic email notifications for tracking information being particularly praised for improving customer communication and satisfaction.
- **According to verified reviews** , Sendcloud's **customer support** receives high marks, with users highlighting the excellent assistance from their account team, which can be crucial for businesses needing timely help.
- **G2 reviewers note** that while ShipStation has a robust feature set, some users find it **challenging to configure** for specific workflows, indicating that there may be a learning curve for new users.
- **Users report** that Sendcloud's integration capabilities, particularly with platforms like PrestaShop, allow for **seamless order status updates** , which can save time and reduce manual tracking efforts for businesses.



| | Sendcloud | ShipStation | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 148 | 581 | 
| **Largest Market Segment** | Small-Business (93.6% of reviews) | Small-Business (90.5% of reviews) | 
| **Entry Level Price** | Free | Starting at $29.99 10 Users Per Month | 

---
## Top Pros & Cons

### Sendcloud

Pros:
- Ease of Use (25 reviews)
- Shipping Efficiency (12 reviews)

Cons:
- Limited Functionality (9 reviews)
- Poor Customer Support (7 reviews)

### ShipStation

Pros:
- Ease of Use (11 reviews)
- Easy Integrations (8 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Expensive (6 reviews)

---
## Ratings Comparison
| Rating | Sendcloud | ShipStation | 
|---|---|---|
  | **Meets Requirements** | 8.8 (118 reviews) | 8.6 (444 reviews) | 
  | **Ease of Use** | 9.3 (118 reviews) | 8.6 (450 reviews) | 
  | **Ease of Setup** | 8.7 (88 reviews) | 8.4 (238 reviews) | 
  | **Ease of Admin** | 9.3 (49 reviews) | 8.6 (213 reviews) | 
  | **Quality of Support** | 8.5 (117 reviews) | 7.9 (405 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (50 reviews) | 8.5 (210 reviews) | 
  | **Product Direction (% positive)** | 9.7 (106 reviews) | 7.6 (420 reviews) | 

---
## Pricing

### Sendcloud

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Use Sendcloud discount rates
- Max. 2 shop integrations
- 1 branded tracking email

[Browse all 4 editions](https://www.g2.com/products/sendcloud/pricing)

#### Free Trial

Yes

### ShipStation

#### Entry-Level Pricing

Plan: Standard

Price: Starting at $29.99 10 Users Per Month

Description: Designed for businesses needing more advanced capabilities that scale.

Key Features:
- 50 shipments per month
- Unlimited automations
- Combine and split orders

[Browse all 3 editions](https://www.g2.com/products/shipstation/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Multicarrier Parcel Management Solutions

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 8.5/10 | 22 |
| **ShipStation** | N/A | N/A |

#### Management - Multicarrier Parcel Management Solutions

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Third-Party Integration - Multicarrier Parcel Management Solutions** | 8.4 (18 reviews) | Not enough data | 
| **Label Printing - Multicarrier Parcel Management Solutions** | 9.3 (20 reviews) | Not enough data | 
| **Multiple Carriers - Multicarrier Parcel Management Solutions** | 8.8 (20 reviews) | Not enough data | 
| **Customer Information Database - Multicarrier Parcel Management Solutions** | 7.5 (18 reviews) | Not enough data | 
| **Flexible Billing - Multicarrier Parcel Management Solutions** | 8.1 (18 reviews) | Not enough data | 
| **Shipping Management - Multicarrier Parcel Management Solutions** | 8.7 (19 reviews) | Not enough data | 

### Drop Shipping

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 6.7/10 | 6 |
| **ShipStation** | 8.3/10 | 51 |

#### Product Sales

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Product Search** | 6.7 (5 reviews) | 8.3 (39 reviews) | 
| **Product Reviews** | 6.3 (5 reviews) | 7.4 (33 reviews) | 
| **Product Filters** | 7.0 (5 reviews) | 8.1 (38 reviews) | 
| **Product Page Customization** | 7.0 (5 reviews) | 7.7 (33 reviews) | 

#### Administration

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Reports & Analytics** | 6.3 (5 reviews) | 8.2 (48 reviews) | 
| **Order Tracking** | 7.3 (5 reviews) | 9.1 (49 reviews) | 
| **Pricing Automation** | 5.7 (5 reviews) | Feature Not Available | 
| **E-commerce Platform Integration** | 7.0 (5 reviews) | 8.8 (48 reviews) | 
| **Process Automation** | 6.9 (6 reviews) | 8.7 (44 reviews) | 

### Shipping

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 8.6/10 | 107 |
| **ShipStation** | 8.3/10 | 302 |

#### Labels

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Label Printing** | 9.2 (93 reviews) | 9.0 (282 reviews) | 
| **Return labels** | 8.5 (77 reviews) | 8.5 (251 reviews) | 
| **Bar codes** | 8.1 (76 reviews) | Feature Not Available | 

#### Order management

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Order tracking** | 9.2 (92 reviews) | 8.9 (267 reviews) | 
| **E-commerce integrations** | 9.0 (90 reviews) | 8.6 (269 reviews) | 
| **Manage orders** | 8.3 (85 reviews) | 8.9 (269 reviews) | 
| **Order Status** | 8.8 (89 reviews) | 8.8 (262 reviews) | 

#### Carrier and rate management

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Quick rate comparison** | 8.3 (85 reviews) | 8.5 (255 reviews) | 
| **Vendor availability** | 8.6 (89 reviews) | 8.1 (220 reviews) | 
| **Flat rate services** | 8.3 (81 reviews) | 8.4 (229 reviews) | 

#### Inventory management

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Low stock alerts** | Feature Not Available | 7.0 (174 reviews) | 
| **Automated inventory orders** | Feature Not Available | 7.2 (176 reviews) | 
| **Assign suppliers** | 8.1 (75 reviews) | Feature Not Available | 

#### Reports

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Shipment reports** | 8.3 (78 reviews) | 8.5 (233 reviews) | 
| **Inventory reports** | Feature Not Available | 7.5 (189 reviews) | 

### Package Tracking

| Product | Score | Reviews |
|---|---|---|
| **Sendcloud** | 7.8/10 | 24 |
| **ShipStation** | N/A | N/A |

#### Agentic AI - Package Tracking

| Feature | Sendcloud | ShipStation | 
|---|---|---|
| **Multi-step Planning** | 7.4 (24 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (24 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (24 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Shipping Software](https://www.g2.com/categories/shipping), [Drop Shipping Software](https://www.g2.com/categories/drop-shipping)

**Unique to Sendcloud (2):** [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions), [Package Tracking Software](https://www.g2.com/categories/package-tracking)



---
## Reviewer Demographics

### By Company Size

| Segment | Sendcloud | ShipStation | 
|---|---|---|
| **Small-Business** | 93.6% | 90.5% | 
| **Mid-Market** | 6.4% | 8.8% | 
| **Enterprise** | 0% | 0.7% | 

### By Industry

#### Sendcloud

- **Retail:** 13.5%
- **Consumer Goods:** 9.9%
- **Apparel & Fashion:** 8.5%
- **Food & Beverages:** 6.4%
- **Wholesale:** 5.7%
- **Consumer Electronics:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Arts and Crafts:** 4.3%
- **Automotive:** 3.5%
- **Textiles:** 2.8%
- **Other:** 34.8%

#### ShipStation

- **Retail:** 23.3%
- **Consumer Goods:** 9.3%
- **Apparel & Fashion:** 6.3%
- **Health, Wellness and Fitness:** 5.6%
- **Food & Beverages:** 4.1%
- **Arts and Crafts:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 3.0%
- **Food Production:** 2.3%
- **Other:** 36.2%

---
## Alternatives

### Alternatives to Sendcloud

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (176 reviews)
- [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) — 4.6/5 stars (114 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [parcelLab](https://www.g2.com/products/parcellab/reviews) — 4.6/5 stars (264 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (263 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [MyCarrierTMS](https://www.g2.com/products/mycarriertms/reviews) — 4.7/5 stars (187 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)

### Alternatives to ShipStation

- [Easyship](https://www.g2.com/products/easyship/reviews) — 4.4/5 stars (176 reviews)
- [Shippo](https://www.g2.com/products/shippo-shippo/reviews) — 4.2/5 stars (77 reviews)
- [AfterShip](https://www.g2.com/products/aftership/reviews) — 4.7/5 stars (311 reviews)
- [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews)
- [EasyPost](https://www.g2.com/products/easypost/reviews) — 4.2/5 stars (121 reviews)
- [Spocket](https://www.g2.com/products/spocket/reviews) — 4.2/5 stars (71 reviews)
- [Veeqo](https://www.g2.com/products/veeqo/reviews) — 4.5/5 stars (47 reviews)
- [Pirate Ship](https://www.g2.com/products/pirate-ship/reviews) — 4.5/5 stars (24 reviews)
- [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews)
- [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) — 4.4/5 stars (90 reviews)

---
## Top Discussions

### Sendcloud

- Title: [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Ramona, thanks for your comment! 

DHL is already available on Sendcloud, more info here: https://www.sendcloud.com/carriers/dhl/

All the best!"

### ShipStation

- Title: [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) — 3 comments
  > **Top comment:** "Yes"
- Title: [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) — 3 comments
  > **Top comment:** "No, their support is lacking to the point of telling us to use Google to solve our issue.  Tracking numbers are an issue and they don't do well if you ship..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "We use Shipstation to ship out all of our packages to customers. It integrates with our ERP system and allows us the added benefit of providing our customers..."
- Title: [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) — 2 comments
  > **Top comment:** "Centralized shipping platform that can pull data from multiple sales channels and provide rate shopping tools, automated shipping rules, and product..."
- Title: [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) — 1 comment
  > **Top comment:** "Aside from the account subscription cost, the cost of shipping depends on your unique account with shipping carriers. ShipStation has a Ship with Shipstation..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sendcloud-vs-shipstation)