# Sendcloud Reviews **Vendor:** Sendcloud **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.5/5.0 **Total Reviews:** 148 ## About Sendcloud Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform. ## Sendcloud Pros & Cons **What users like:** - Users appreciate the **ease of use** of Sendcloud, finding it friendly and smooth for daily logistics operations. (25 reviews) - Users appreciate the **shipping efficiency** of Sendcloud, finding it reliable and user-friendly for daily tasks. (12 reviews) - Users highlight the **seamless carrier integration** of Sendcloud, enhancing efficiency and simplifying shipping processes significantly. (11 reviews) - Users value the **efficiency** of Sendcloud, citing its speed and seamless integration into daily shipping operations. (11 reviews) - Users praise the **ease of label creation** with Sendcloud, streamlining logistics and enhancing daily operations. (11 reviews) - Users value the **integration of all carriers** in Sendcloud, simplifying shipping and enhancing overall efficiency. (11 reviews) - Customer Support (9 reviews) - Users love the **easy label printing** feature of Sendcloud, streamlining shipping processes across multiple platforms effortlessly. (9 reviews) - Time-saving (9 reviews) - Tracking Efficiency (9 reviews) **What users dislike:** - Users find **limited functionality** in Sendcloud, particularly regarding customization and scheduling pickups over holidays. (9 reviews) - Users are frustrated with **poor customer support** , experiencing long response times and inadequate help from the chatbot. (7 reviews) - Users report **poor support communication** , citing delays and inadequate assistance from the customer service team. (7 reviews) - Users note the **high costs** associated with Sendcloud, particularly regarding yearly expenses and label fees. (6 reviews) - Users note the **lack of integration options** with certain carriers, limiting Sendcloud's potential as an all-in-one solution. (5 reviews) - Users are frustrated by the **lack of integrations** with key carriers, limiting options and hindering functionality. (5 reviews) - Users find **limited customization options** in Sendcloud, making it challenging to adapt the system to unique business needs. (5 reviews) - Long Waiting Time (4 reviews) - Shipping Issues (4 reviews) - Users find **carrier limitations** frustrating, wishing for better access to all services offered by each carrier. (3 reviews) ## Sendcloud Discussions - [When will you integrate platforms such as DHL? that is the only thing missing for me at the moment.](https://www.g2.com/discussions/when-will-you-integrate-platforms-such-as-dhl-that-is-the-only-thing-missing-for-me-at-the-moment) - 1 comment, 1 upvote - [View Sendcloud pricing details and edition comparison](https://www.g2.com/products/sendcloud/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+13%3A56%3A41+-0500&secure%5Bsession_id%5D=22c88cf2-d191-4645-8e0e-2e80b58ca504&secure%5Btoken%5D=beb6f6eaeac7bca27866dccffa13ff6f71472200b437fe7181b03a9a1fc8b279&format=llm_user) ## Sendcloud Integrations - [Claris FileMaker](https://www.g2.com/products/claris-filemaker/reviews) - [Ebay und Amazon Listing Software](https://www.g2.com/products/ebay-und-amazon-listing-software/reviews) - [Holded](https://www.g2.com/products/holded/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [Lightspeed eCom](https://www.g2.com/products/lightspeed-lightspeed-ecom/reviews) - [Logic4](https://www.g2.com/products/logic4/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Mirakl Inc](https://www.g2.com/products/mirakl-inc/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [PHP-FPM](https://www.g2.com/products/php-fpm/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Sage CRM](https://www.g2.com/products/sage-crm/reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Strato Newsletter Manager](https://www.g2.com/products/strato-newsletter-manager/reviews) - [Visma Retail](https://www.g2.com/products/visma-retail/reviews) - [weclapp erp](https://www.g2.com/products/weclapp-erp/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zen Cart](https://www.g2.com/products/zen-cart/reviews) ## Sendcloud Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Assign suppliers **Reports** - Shipment reports ## Top Sendcloud Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (171 reviews) - [ShippingEasy](https://www.g2.com/products/shippingeasy/reviews) - 4.6/5.0 (112 reviews)