Sandbox Software Reviews & Product Details

I loved the overall set up of Sandbox. The child's profile was easy to navigate and edit, both on the admin side and the parent side. The billing process was simple and separated parents are able to be billed separately which was a huge plus on the admin side for our program. I also really appreciated how quickly the staff at Sandbox got back to us when we would ask a question. I also really appreciated how emailing the parents was so easy using Sandbox! I enjoyed Sandbox having the different reports available to be printed so we could track attendance both on paper and the app. The reports also helped out the our team because they were able to give us a projection of the students that we would be receiving within the week. Review collected by and hosted on G2.com.

I would say the downside of Sandbox was the app. The app was a little slow. I also think that Sandbox could improve how subsidy is tracked on the website. I am not sure if it was just me who wasn't able to notice if this was correct, but when my program would receive payments from CCRC and they were inputted - I would not see the subsidy payments affect the total revenue. I also found it difficult that when needing to update more than one of the classroom in the program via the website, it did not allow you check all of the rooms that were in the program. The only way I was able to update all classrooms at the same time was doing it via the Sandbox app on my phone. Review collected by and hosted on G2.com.

We love the ease of use that Sandbox Software provides. Anytime we have an issue or question about how to use a particular feature, the customer service is immediately available to help. They even take the time to submit requests to their programmers if they hear that a particular feature would be helpful for our center.

We also have many parents who enjoy the parent portal for billing. Review collected by and hosted on G2.com.

We would love for their teacher app to be a little bit different. We haven’t been able to use that because of some features we need that aren’t there yet. Review collected by and hosted on G2.com.

As a preschool with 170 families, we have a lot of details to keep track of! Sandbox is an intuitive, user-friendly system that keeps details well-organized and easy to find. Their support team is friendly, responsive and knowledgeable. Sandbox has taken so much of the stress out of invoicing, billing & tracking enrollments, immunizations & allergies. Within months I found I was able to navigate the software to the point of being able to build forms, generate enrollments & reports and invoice and bill families with ease & confidence. Review collected by and hosted on G2.com.

There is room for improvement in regards to their billing reports, however the Sandbox team has been very responsive to feedback and problem-solving and continually improves their systems. Review collected by and hosted on G2.com.

For me the best part of Sandbox is that I can have all "tabs" open on my screen. This makes it so I can better help the families at our school. Review collected by and hosted on G2.com.

The one main downside I can think of is that you cannot create your own reports. There are certain reports I need to be able to pull and they have not created a template for those yet. Review collected by and hosted on G2.com.

The customer service team is just amazing. They are quick and efficient! The software itself is logical and intuitive. I was with a software that was rigid and Sandbox is the complete opposite, the team is not afraid to adapt to our needs. Thumbs up Sandbox! Review collected by and hosted on G2.com.

There is still work to do with more reports but the team is working super hard to always improve. Review collected by and hosted on G2.com.

I love the versatility of the product and how user friendly it is Review collected by and hosted on G2.com.

I wish both parents could have access to view and pay the bill. I do not like how the daily reports are set up for sharing with parents. Review collected by and hosted on G2.com.

Sandbox software provides simple access for many of the necessary record keeping items utilized in childcares. It provides attendance for children/staff, billing, medical record keeping, communication with parents, enrollment and more. Review collected by and hosted on G2.com.

There is really nothing I dislike about the program. We did a lot of research before choosing Sandbox. Review collected by and hosted on G2.com.

Sandbox is easy to navigate. Sandbox keeps all records and makes it very easy to find the information you need quickly. I can easily track trends in attendance. In addition, Sandbox makes keeping track of billing very simple. I can easily send payment reminders to the families who have outstanding invoices. Review collected by and hosted on G2.com.

I have not found a feature that I did not like to date. Review collected by and hosted on G2.com.

We have had excellent customer service from Sandbox. As the software was new to us last year there were man things we needed to learn about it. Anytime a question came up we were promptly hooked into a chat with a representative who was always successful with assistance. The software makes it very easy to open up registration on line, accept payments, develop invoices and print out a variety of reports at will. Review collected by and hosted on G2.com.

The two things that I noted in the last survey from Sandbox is that when invoices print out, charges are not in order by date. Rather they randomly show up on the invoices. The only other problem I noted was that our tax ID did not show up on tax receipts that I printed out for parents. However, as the Sandbox software continues to develop itself, I'm confident they will work these out as well. Review collected by and hosted on G2.com.

We love the ease of the online billing - it makes it so easy for our clients to pay us every week! Review collected by and hosted on G2.com.

We would love to see more expansion in the future enrollment projections category. We do a lot of planning ahead and the monthly projections are not easy to use. Review collected by and hosted on G2.com.

Any question is resolved immediately on chat.

Friendly, knowledgeable and great problem solvers.

All our franchisees will be using this software...

Great Management! Review collected by and hosted on G2.com.

Not being able to have my signature for the Tax receipts. Review collected by and hosted on G2.com.

Sandbox is flexible and allows us the freedom to build what we need within the program to fit our needs. Review collected by and hosted on G2.com.

I wish it had a few more features but I feel like it is growing and expanding rapidly. Review collected by and hosted on G2.com.

It's user friendly and keeps me totally organized! Review collected by and hosted on G2.com.

There isn't anything I dislike about Sandbox. Review collected by and hosted on G2.com.

I love that this is cloud based and I can check on things at the center when I am away or working remotely. I also love the ability for prospective parents to fill out an application electronically as well. The email function is awesome too! Review collected by and hosted on G2.com.

I wish we could separate subsidies sort of like tuition types. Review collected by and hosted on G2.com.

Sandbox helps us keep our childcare organized. Parents enjoy the ability of paying their bill online and our ability to communicate has been greatly improved. We have saved so many man hours by having everything in one place. Review collected by and hosted on G2.com.

I don't have anything that I dislike. Support is always very responsive to any issues I have. Review collected by and hosted on G2.com.

Sandbox is very user friendly. It is not difficult to figure out how to do things, but if I do have trouble help is easily found with the chat feature. Review collected by and hosted on G2.com.

Very little I dislike about Sandbox. The only thing I would change is to have attendance tracking be altogether as well as by class. Review collected by and hosted on G2.com.

I like how easy it is to navigate within the program. The program is much easier than another program that we used previously. I also think that it is nice that we get to message our parents all at once and do not have to message them individually. Review collected by and hosted on G2.com.

I believe that it is a good program and so far I have not had anything to dislike about the program. Review collected by and hosted on G2.com.

The team is always helpful and always available. Review collected by and hosted on G2.com.

Nothing, enjoy using the software. Excellent software. Review collected by and hosted on G2.com.

I enjoy how the invoices can easily be worked on and changed, edited. A lot of different ways to set camps and programs up. Nice work! Review collected by and hosted on G2.com.

I get bugs a lot when using. I will create a camp and when I go to enroll a student, it's not showing up. It's annoying. Review collected by and hosted on G2.com.