Smartcare Reviews & Product Details

The ability to communicate with staff and families quickly. I love that it has multiple uses for our business as well. Review collected by and hosted on G2.com.

Too many updates, it is constantly updating which could be great. I feel it is updated too often, making it difficult to keep up with all that they offer. Review collected by and hosted on G2.com.

Smartcare makes billing for families easy! Payments on the app make my life so much easier! Review collected by and hosted on G2.com.

I cannot think of anything that I dislike about Smartcare! Review collected by and hosted on G2.com.

Smartcare allows us to stay organized and efficient. No stacks of paper and all in one trusted place. Review collected by and hosted on G2.com.

Smartcare team does its best to make sure your start-up is smooth, however, with any transition, there can be some feeling of being overwhelmed. Review collected by and hosted on G2.com.

The font. :) Everything is very organized on the left side and easy to navigate. The Help Desk folks are very helpful when we have a question about Smart Care. Review collected by and hosted on G2.com.

The reporting feature seems complicated. It would be nice to have a place for notes in Enrollments Received and Waitlisted. When downloading an application, it is too easy to accidentally delete it; both options are right next to each other. Messaging would be nice if we could type in an email address, instead it has to be an email address already in the system. Review collected by and hosted on G2.com.

I like that I was able to see updates about my child's care at daycare. It made it easy to make payments to the facility in one place. Review collected by and hosted on G2.com.

The app did not provide push notifications, so we had to install a separate app that was connected in order to get notifications. Review collected by and hosted on G2.com.

I work the account side of Smartcare and the online payments the parents can make is very easy to reconcile on the account side Review collected by and hosted on G2.com.

Some of the reports are hard to determine which one would give me the data I need. Review collected by and hosted on G2.com.

I like the easy to understand buttons and graphics. The tool is easy to understand and navigate. Review collected by and hosted on G2.com.

There are too many options for navigating accounts which makes it difficult easily find specific information for instance address for families. Review collected by and hosted on G2.com.

Easy for parents to register. Simple to process payments. All the info we need in one place. Review collected by and hosted on G2.com.

The ledger isn't very flexible. I would say the parent/ child's billing ledger is the "clunkiest" part of the program. Review collected by and hosted on G2.com.

Ease of parent usage, ease of data entry, staff in-service training hours tracked under the notes section, quick glance to know head count at time of lunch, and the customizable reports!!! And can export any report in a variety of formats! Review collected by and hosted on G2.com.

Minor but the CACFP report lists free, paid, reduced. The actual CACFP report lists free, reduced then paid for meal count summary. Our program has "summer only" children which I archived last August. I have several of them returning for this summer and I have no way to know what group they were in last year when I change their enrollment status back to "enrolled." Overall, no deal breakers, just little recommendations. Review collected by and hosted on G2.com.

Every feature about families, children, school center and reports are well designed Review collected by and hosted on G2.com.

There is nothing I don't like about Smartcare Review collected by and hosted on G2.com.