### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Child Care Software Resources ##### Discussions and Reports to expand your knowledge on Child Care Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Child Care Software Discussions 0 Question on: brightwheel [How do you handle Brightwheel’s credit card service fees and refund policy?](/discussions/how-do-you-handle-brightwheel-s-credit-card-service-fees-and-refund-policy) Brightwheel’s app and website can seem user friendly at first, but the payment experience felt unclear due to a hidden 3% credit card fee and no refunds on service fees. The biggest frustration was how quickly those charges add up, plus poor customer service when trying to resolve it. For a tool that’s supposed to help educators manage communication with parents, this made the experience feel more stressful than helpful. Have you run into the same fee transparency or support issues, and how did you handle payments? Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card fee just to pay tuition!! It was not clear on the payment page that they do this and the customer service is horrible. They also refuse refunds on service fees. Worst company ever. What a SCAM company !! Answered: Alvin Lin on July 13, 2026 [Your answer](/discussions/how-do-you-handle-brightwheel-s-credit-card-service-fees-and-refund-policy/comments/new?remote=true) 0 Question on: Lillio (formerly HiMama) [Is Hi mama free?](/discussions/is-hi-mama-free) Is Hi mama free? HiMama is not free. The cost is based on your centers size/needs. It is worth every penny! Answered: Amanda Shroyer on November 16, 2022 yes ar no Answered: Virginia Secaida rafael on November 16, 2022 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/is-hi-mama-free/comments/new?remote=true) 0 Question on: Lillio (formerly HiMama) [Is there a way to set up notifications from messages?](/discussions/is-there-a-way-to-set-up-notifications-from-messages) Hoping to get a notification when a parent messages us on HiMama. Hi Kortni, Thanks for your question. I'm Dominick, one of the research analysts here at G2. There were recent updates to HiMama's Message Center, which you can look through here: https://help.himama.com/hc/en-us/articles/360006337294-Introducing-the-NEW-Message-Center-. The HiMama product should be giving you notifications for new parent messages by default, but photo comments will appears as a "comment" in your message center. According to HiMama, teachers will see a visual pop-up notification when a new message comes in from a parent but not when a parent responds to a message. That may be why you aren't receiving notifications, and unfortunately I do not know if they plan to update their app to add that feature. If you aren't receiving notifications at all for new parent messages on mobile, though, one solution that may work is to open your phone settings, scroll down until you see HiMama, and click to make sure that you have notification permissions turned on for that app. I hope this helped! Answered: Dominick Duda on October 11, 2019 [Your answer](/discussions/is-there-a-way-to-set-up-notifications-from-messages/comments/new?remote=true) - ‹ Prev ‹ Prev - 1 - [2](/categories/child-care/resources?discussions_page=2) - [3](/categories/child-care/resources?discussions_page=3) - [4](/categories/child-care/resources?discussions_page=4) - [5](/categories/child-care/resources?discussions_page=5) - [6](/categories/child-care/resources?discussions_page=6) - [Next › Next ›](/categories/child-care/resources?discussions_page=2) ## Child Care Software Reports Momentum Grid® Report for Child Care Summer 2026 G2 Report: Momentum Grid® Report Grid® Report for Child Care Summer 2026 G2 Report: Grid® Report Small-Business Grid® Report for Child Care Summer 2026 G2 Report: Grid® Report Grid® Report for Child Care Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Child Care Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Child Care Spring 2026 G2 Report: Momentum Grid® Report Momentum Grid® Report for Child Care Winter 2026 G2 Report: Momentum Grid® Report Grid® Report for Child Care Winter 2026 G2 Report: Grid® Report Small-Business Grid® Report for Child Care Winter 2026 G2 Report: Grid® Report