Rippling Reviews & Product Details

This is without a doubt the best HRIS I've used in my career, and I've used many! This is the first system I've experienced where I've actually learned and developed important skillsets around automation through administration, and I truly feel that I'm a stronger HR professional for it. I love how easy it is to build and use workflows and automation, as well as the wealth of resources (including AI Chat) to help guide you to use them. Live support is also very accessible with live representatives through chat as well as through regular meetings with my technical account manager, everyone on the team has been friendly and approachable with a support mindset. Review collected by and hosted on G2.com.

It’s hard to come up with real downsides. Some functionality is limited to additional cost add-ons (sandbox capability, for example), and there are also structural limitations in how certain more complex benefit options can be set up. That said, the team has been responsive and helpful in working through the challenges. Review collected by and hosted on G2.com.

What I like most about Rippling is how well it connects the different parts of the employee lifecycle. Recruiting, onboarding, employee data, benefits, training, performance management, reporting, and other HR processes can operate within the same ecosystem rather than across several disconnected platforms.

From an administrative perspective, having a centralized source of employee information makes it easier to build workflows, assign tasks, manage approvals, and track completion. It makes keeping on top of the work helpful.

For me the ATS and performance management tool has also been a meaningful improvement for our hiring process and developing talent. Knowing that all the information from hiring connects to the HRIS has been helpful for onboarding. And on the employee development side, having goals, reviews, and 1:1s all connect has been helpful to making sure nothing is missed as we grow our talent.

I also appreciate the amount of configuration available. We can build processes around our organization instead of being limited to a completely standardized approach. Dashboards and reports provide useful visibility into employee data, recruiting activity, training, and performance processes.

I'd also say the support from the chat, online reps, and our technical account lead have been the most helpful to finding solutions. Review collected by and hosted on G2.com.

Rippling’s greatest strength, its range of features and configuration options, can also make it challenging to administer. The is hit or miss on being intuitive for employees who are comfortable navigating websites without guidance, but the administrative experience has a steeper learning curve. There is so much you can do but it feels like we only scratch the surface because there is so much. It integrates with a lot of tools we use but the ones that matter tends to be an additional cost. Performance wise I don't see a lot of issues but there are times that the systems acts weird and the workflows break. I will say however the support Rippling offers makes it easy to work through some of those challenges. Review collected by and hosted on G2.com.

I didn’t have any hassle setting up my account when I first started. I only needed to provide my details to my manager, and everything was set up for me, including my benefits, contracts, and other necessary information.

My contributions, such as SSS and PhilHealth, are reflected in my benefits immediately with no delay, which gives me confidence in the system and process since there haven’t been any delays.

I also had a smooth experience when I submitted my benefit loan application. The Rippling team approved my request right away, so I didn’t experience any delays.

The best part for me is the customer service. I had a lot of questions and needed several clarifications when I first started, and the team handling my queries was quick to respond or refer me to the appropriate department when needed.

I like the website interface because it’s easy to navigate, and I can quickly find and manage the information I need.

I also like having the mobile app because I can easily view my payslips from my phone, even when I’m away from my computer. Review collected by and hosted on G2.com.

The payslips were a bit confusing at first. It took some time to understand the different codes used and how to interpret the information correctly.

There was also some miscommunication regarding my payroll when I first started. My manager was initially told that I would receive my pay in real time, so that was my expectation. However, I later found out that there is a delay in my salary due to the cut off periods and the date that I started. It would have been helpful to have clearer information about the payroll schedule and payment timing from the beginning.

I like that I can edit my timesheet to make sure it accurately reflects the hours I actually worked and avoid having excess hours recorded. However, sometimes after I enter a comment and click “Save,” the changes don’t appear to update in real time, so I have to go back and enter the information again. Review collected by and hosted on G2.com.

My experience using Rippling for annual and maternity leave has been very positive and smooth. I like the user-friendly interface, which makes time-off requests quick and hassle-free. I can clearly see my accrued balances, request statuses, approved maternity leave dates, and upcoming annual leave, and having the dates sync to my calendar helps keep my manager and team aligned on coverage. I like the transparency, time-off policies, and automated visibility, which make planning my leave stress-free. Rippling is an efficient, all-in-one platform for managing leave and schedules. Getting set up was smooth because I had training modules. Review collected by and hosted on G2.com.

I don't have much to complain about, but I would like a few reminders and sound notifications from Rippling. Review collected by and hosted on G2.com.

Overall, we've had a really positive experience with Rippling. The platform is fairly intuitive and easy to navigate, both from an admin perspective and for our employees. One of the biggest advantages for us has been the ability to customize and automate processes to fit the needs of our company and its different entities.

Employee onboarding has been especially seamless, and we've received great feedback from new hires about how easy the process is. Our Finance team has also been really happy with the payroll functionality and has had very few complaints.

We’ve also been able to integrate our 401k and HSA, which makes it much easier to manage and update changes to contributions.

We find a lot of value in the reporting and analytics capabilities, along with the AI features. Having access to so many tools and the flexibility to build workflows around our specific needs has made Rippling a great platform for our organization. The AI chat is an absolute time saver and we use it daily. We've given the AI complex reports and/or workflows to build and it has performed incredibly well with little to no errors or incorrect data. Review collected by and hosted on G2.com.

One of the biggest downsides is the pricing, particularly when it comes to some of the additional features and modules, like AI. While there's definitely value in these tools, the costs can add up quickly.

There's also a bit of a learning curve when it comes to building custom apps and automations. It can feel overwhelming at first, although our experience with the support team in this area has been great. They've been able to walk us through the process and make it much easier to understand.

The biggest area I'd like to see improved is technical support for employees. While we don't often run into technical issues, we have had a few situations where getting assistance for an employee experiencing account issues was difficult and time-consuming. In one instance, an employee couldn't access the support chat within their account, but we struggled to get assistance on their behalf because support couldn't provide an alternative contact method. The issue ultimately required intervention from Rippling's engineering team, and while it was resolved, we never received an explanation for what caused it. Review collected by and hosted on G2.com.

I genuinely cannot say enough good things about Rippling! As someone who manages HR operations across multiple areas of the business, finding a system that makes our lives easier rather than adding more administrative work is a huge win, and Rippling has delivered.

What I love most is how intuitive, flexible, and connected everything feels. From payroll and benefits to onboarding, reporting, and workflows, having so much functionality in one place has made a meaningful difference in how we operate. The ability to automate processes, customize workflows, and access information without jumping between multiple systems has been incredible.

The reporting capabilities are another standout. Having greater visibility into our data and the flexibility to build reports around our actual business needs has been especially valuable.

And perhaps my favorite part? Rippling feels like a system built with the people actually using it in mind. It's modern, thoughtful, and constantly evolving.

Like any major HRIS implementation, there have been a few learning curves along the way, but the overall experience has been positive.

If you're an HR professional who loves efficiency, automation, and finding smarter ways to work, Rippling is absolutely worth exploring. It's made me Review collected by and hosted on G2.com.

While I genuinely love Rippling and the functionality it offers, I think there are a few opportunities to make the experience even better, particularly during implementation.

Implementation support could be more hands-on and consultative. Our organization has a fairly unique structure, with multiple entities, global operations, and some nuanced HR processes. While the implementation team was helpful and responsive, the approach often felt more like "here are the steps, now go execute" rather than a true partnership in designing the best solution for our business. I would have loved more dedicated 1:1 time, proactive recommendations, and guidance on how to configure the platform around our specific needs.

Advanced workflows are another area with room to grow. I absolutely love the potential of automation within Rippling, but building more sophisticated workflows can feel a bit clunky and less intuitive than the rest of the platform. More flexibility, clearer costs on advanced workflows, and an easier way to troubleshoot complex workflows would make a meaningful difference.

Ultimately, I think Rippling has an incredible product, and that's what makes these opportunities stand out. The technology is there, but pairing it with a more personalized, consultative implementation experience would take it to another level. For organizations with more complex structures, having someone help translate business needs into thoughtful system design would be invaluable. Review collected by and hosted on G2.com.

Having payroll, contractor invoices, and compliance docs in one interface saves hours every month. Onboarding a contractor or employee in another country takes minutes rather than days because the contracts, local compliance checks, and direct deposit setups are handled automatically. The workflow automation for status changes is also genuinely reliable. Review collected by and hosted on G2.com.

The platform is massive, so the initial configuration for permissions and custom approval chains has a steep learning curve. When something goes wrong or an edge case pops up during a live payroll run, support ticket responses can take longer than you'd like, often bouncing between tier-one reps before reaching someone who can fix the backend issue. Review collected by and hosted on G2.com.

What stands out most about Rippling is how seamlessly it centralizes almost all my day-to-day administrative work needs into a single unified dashboard. From a basic employee standpoint, it eliminates the hassle of logging into multiple portals. I can review my pay stubs, check tax withholdings, and monitor my real-time PTO balance all in one view. Submitting a time-off request literally takes two clicks, automatically routes to my manager, and updates my remaining balance instantly without needing to send back-and-forth emails to HR. Additionally, having the Quick Sign-in section right at the top of the home screen to launch daily work tools like Google Workspace, Salesforce, GitHub, Asana, and Greenhouse acts as a great launchpad that speeds up my morning workflow. Review collected by and hosted on G2.com.

The best aspect of Rippling is its convenience and ability to keep everyday employee routines organized. It serves as a single source of truth for all HR-related information. Instead of relying on manual requests or checking spreadsheets, I can log in and immediately view my compensation details, download previous pay slips, or check my remaining leave quota for the year. The leave management process is exceptionally smooth; requesting vacation time is quick, transparent, and automatically synced. The platform acts as an integrated workspace hub thanks to its Single Sign-On (SSO) links. Being able to access core platforms like GitHub, Salesforce, Google Workspace, and Asana directly from my main Rippling screen saves me time every day. Review collected by and hosted on G2.com.

I love that there are so many tools at our fingertips, along with multiple ways to digest and understand our information. Rippling works seamlessly with our partners and brokers, which makes it feel like a true one-stop shop for many of our HR and accounting needs. The chatbot is polished and can often solve problems or clear up confusion without having to bother the Rippling team, so they can stay focused on the harder tickets and more complex needs. The EOR also plays nicely with the domestic payroll app, and the flex benefits are straightforward to administer and easy to use. Review collected by and hosted on G2.com.

Our actual human Rippling team seems to change frequently, or their roles shift in ways that aren’t beneficial for the end user. It often feels like we’re constantly reintroducing ourselves and our internal team to new account managers or new faces on the Rippling side. Because of that, I end up relying more on the chatbot and support pages than on their team (unless I specifically need their tax team), since I honestly don’t even know who our go-to contacts are anymore—and they don’t really know us, either. Over the five-year tenure we’ve had, there have probably been at least 1–2 team changes per year. Their reporting app is terrible - it's a running joke in our company and we all avoid it for over complicated nature and it's lack of ease. Review collected by and hosted on G2.com.