--- title: Paycom Reviews meta\_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta\_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate\_rating: rating\_value: 4.5 review\_count: 6852 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Paycom Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. [(395 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898261&qs=pros-and-cons#reviews) Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. [(276 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1897441&qs=pros-and-cons#reviews) Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. [(252 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1896824&qs=pros-and-cons#reviews) Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. [(242 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889718&qs=pros-and-cons#reviews) Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. [(210 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899363&qs=pros-and-cons#reviews) Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. [(107 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898147&qs=pros-and-cons#reviews) Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. [(103 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889752&qs=pros-and-cons#reviews) Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. [(103 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898587&qs=pros-and-cons#reviews) Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. [(99 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1890441&qs=pros-and-cons#reviews) Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. [(92 mentions)](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899715&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Paycom ##### 1. Ease of Use Users appreciate the **ease of use** of Paycom, finding it simple to set up and navigate for tracking hours. [ See 395 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898261&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding HR and Payroll Solution" What do you like about Paycom? Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "President" What do you like about Paycom? It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit ##### 2. Helpful Users appreciate the **user-friendly technology** of Paycom, making payroll processing and time tracking seamless and efficient. [ See 276 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1897441&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding HR and Payroll Solution" What do you like about Paycom? Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "President" What do you like about Paycom? It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit ##### 3. Customer Support Users commend the **knowledgeable and responsive customer support** of Paycom, enhancing their overall experience and satisfaction. [ See 252 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1896824&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding HR and Payroll Solution" What do you like about Paycom? Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "President" What do you like about Paycom? It's easy, fast, and great customer service. Paycom is always making improvements.We have been with Paycom since they started and are very pleased wit ##### 4. Payroll Management Users love the **streamlined payroll management** of Paycom, simplifying processes and enhancing efficiency for everyone involved. [ See 242 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889718&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding HR and Payroll Solution" What do you like about Paycom? Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe ![Cha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cha L.") CL Cha L. 3.5/5 "Convenient Portal with Room for Better Support" What do you like about Paycom? I use Paycom's employee portal for myself and the client portal because I work in HR. One of the main things I like about Paycom is the expense reconc ##### 5. Simple Users find Paycom's **user-friendly technology** simplifies payroll and time tracking, increasing accuracy and reducing errors. [ See 210 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899363&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Outstanding HR and Payroll Solution" What do you like about Paycom? Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. Whe ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simple Yet Limited Payroll Experience" What do you like about Paycom? I find Paycom very easy to use. It has a handy feature where I can just input my work hours, like eight hours, without worrying about logging exact ti ### 5 Cons or Disadvantages of Paycom ##### 1. Poor Customer Support Users express disappointment with Paycom's **poor customer support** , indicating unresponsiveness and a lack of effective solutions. [ See 107 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898147&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Paycom Review" What do you dislike about Paycom? Customer Service is hit or miss you never know if you will get a knowledgeable rep. ![Cha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cha L.") CL Cha L. 3.5/5 "Convenient Portal with Room for Better Support" What do you dislike about Paycom? The customer service. It's hard to get our rep. and the reps I've spoken to in the past gave incorrect troubleshooting instructions. ##### 2. Learning Curve Users experience a **steep learning curve** with Paycom, finding it unintuitive and frustratingly complex to navigate. [ See 103 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1889752&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Functional platform, but governance and value alignment need improvement" What do you dislike about Paycom? The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often LU Laura U. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Employee Interface That Keeps Everyone Happy" What do you dislike about Paycom? Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin ##### 3. Not Intuitive Users find the **UI unintuitive** , making navigation and task completion unnecessarily complicated and time-consuming. [ See 103 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1898587&qs=pros-and-cons#reviews) See Related User Reviews LU Laura U. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Employee Interface That Keeps Everyone Happy" What do you dislike about Paycom? Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Technology twenty years behind the times" What do you dislike about Paycom? Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for o ##### 4. Limited Features Users find Paycom's **limited features** inadequate for modern needs, causing significant frustration and operational inefficiencies. [ See 99 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1890441&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Functional platform, but governance and value alignment need improvement" What do you dislike about Paycom? The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "User-Friendly but Falls Short on Key Features" What do you dislike about Paycom? I find the leave management bad and the ATS lacking. There's no testing side, so any action can cause major issues without even knowing. ##### 5. Not User-Friendly Users find Paycom **not user-friendly** , struggling with its unintuitive interface and complicated processes that hinder productivity. [ See 92 mentions ](https://www.g2.com/products/paycom/reviews?filters%5Bsentiment_snippet%5D=1899715&qs=pros-and-cons#reviews) See Related User Reviews LU Laura U. Small-Business (50 or fewer emp.) 4.5/5 "Easy-to-Use Employee Interface That Keeps Everyone Happy" What do you dislike about Paycom? Paycom is extremely versatile, which also makes it complex. Sometimes, finding what I need takes a bit longer than expected, especially when I’m tryin ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 0.0/5 "Technology twenty years behind the times" What do you dislike about Paycom? Nearly everything else about the system is patently awful. We are a lean team and are in this tool every day, and we still cannot get it to work for o ![Ronald W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ronald W.") RW Ronald W. Warehouse Associate Mid-Market (51-1000 emp.) 2/2/2026 Guest users or non-business users of the software, not included in G2 scores. "Easy of Use Design could use some upgrades of Improvement" 4/5 What do you like best about Paycom? I use Paycom for checking my schedule and payroll, and it's really useful for communicating with management and coworkers. It gives everyone a heads up about what's happening, so we're not left wondering about the next move. I find it very easy to use and understand, making communication with everyone smooth. I like how simple it is; you really only need to explain it once, and within a few taps, you know what to do. I also appreciate the ability to make company announcements, like for birthdays, which allows for widespread communication with anyone. Review collected by and hosted on G2.com. What do you dislike about Paycom? The looks aspect of it could be a little better, but everything else worked fine. Very little help needed once I knew why tabs actually located Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? I use Paycom to check my schedule and payroll, communicate with management, and coordinate drop shifts. It gives everyone a heads up, reduces confusion about the next steps, and makes communication easy. Review collected by and hosted on G2.com. Show More Response from Katie Lenhart of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12298137/official_response/edit) Ronald, thank you for sharing your positive experience with Paycom! We're thrilled to hear that our platform has made it easy for you to communicate with management and coworkers, and that you find it simple to use. We encourage you to utilize IWant™ to quickly navigate the system as well as retrieve your employee data instantly. Current UserValidated ReviewerSource: Organic ![Tesera G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tesera G.") TG Tesera G. 4/21/2026 Guest users or non-business users of the software, not included in G2 scores. "Very useful and easy to use." 5/5 What do you like best about Paycom? I love that I can see the breakdown of my check for my hours and my mileage and that they give me plenty of time to approve it. I also love that I can see my year to date on here and other documents on here. It has been useful doing my taxes. I really love that this is all in one place and so simple to use. I hope my company keeps Paycom for payroll! Review collected by and hosted on G2.com. What do you dislike about Paycom? I haven't come across anything negative. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? I kinda already answered this question on the last page. By it giving me my paycheck info early,it helps me budget early and it also helps me with my taxes. I never have to wait until I get my w2 in the mail. It has helped me with other things before but I can't remember what lol. I just know it has been useful in other situations. Review collected by and hosted on G2.com. Show More Response from Katie Lenhart of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12663392/official_response/edit) Thank you for your glowing review! Current UserValidated ReviewerIncentivizedSource: In-app ![Neisha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neisha D.") ND Neisha D. N/A Small-Business (50 or fewer emp.) 4/16/2026 Guest users or non-business users of the software, not included in G2 scores. "Seamless All-in-One HR, Payroll, and Benefits in One Database" 5/5 What do you like best about Paycom? What I like best about Paycom is its all-in-one, single-database platform that brings HR, payroll, and benefits together seamlessly. Rather than juggling multiple systems, everything flows through one place — from onboarding and time tracking to benefits enrollment and payroll processing — which eliminates redundant data entry and reduces errors. Review collected by and hosted on G2.com. What do you dislike about Paycom? Nothing I love Paycom. It helps me so much! Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom solves several core challenges that many organizations face with HR and payroll management. The biggest problem it addresses is fragmentation — most companies rely on multiple disconnected systems to handle payroll, time tracking, benefits, onboarding, and compliance. This leads to duplicate data entry, errors, and inefficiencies. Paycom eliminates that by consolidating everything into a single database, meaning data entered in one area automatically flows through the entire system without manual re-entry. Payroll accuracy is another major pain point Paycom tackles. Through its Beti tool, payroll is automatically built each pay period and employees are guided to review and correct any errors before submission — putting accountability in the right hands and dramatically reducing costly mistakes like voids and reversals. Compliance complexity is also a significant burden Paycom helps lift. Managing tax filings, ACA requirements, COBRA, EEOC reporting, and labor law adherence across multiple jurisdictions is time-consuming and risky. Paycom automates much of this, reducing the chance of costly compliance errors. For HR teams specifically, the benefit is time savings and focus. Rather than being bogged down by administrative tasks, HR professionals can rely on employee self-service tools that allow staff to manage their own data, benefits enrollment, and time-off requests — freeing HR to focus on strategy and people. For me personally, the biggest benefit is peace of mind. Knowing that payroll, benefits, and compliance are running through one accurate, automated system means fewer surprises, less manual work, and more confidence that everything is handled correctly. Review collected by and hosted on G2.com. Show More Response from Katie Lenhart of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12639529/official_response/edit) We’re glad you value Paycom’s single‑database, all‑in‑one platform, Neisha! Connecting HR, payroll, time tracking and benefits in one system is designed to eliminate redundant data entry, reduce errors and create a more seamless experience across the entire employee lifecycle. Validated ReviewerIncentivizedSource: G2 invite ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Supervisor Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 1/29/2026 "Convenient Dual Login and Easy Access to Company Resources in Paycom" 5/5 What do you like best about Paycom? I really like how Paycom lets me log in as an employee and as a supervisor through separate accounts. I also like that I can find all of my company’s resources in Paycom whenever I have a question. If there’s something I need answered that I can’t find there, it lets me use the directory to locate the right HR person. Review collected by and hosted on G2.com. What do you dislike about Paycom? The most disappointing part of Paycom for me is the lack of education and familiarity I personally have with the program itself. There are so many features and tools available to utilize, but I feel like the company I work for only chooses to use certain aspects of Paycom, which makes it harder for me to fully understand and take advantage of everything it offers. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom helps me whenever I need to check what my time-off balances are. As a supervisor, it also helps me see who has overtime and who doesn’t, which makes it easier to schedule the shifts I need. Review collected by and hosted on G2.com. Show More Response from Alexis Correa of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12272995/official_response/edit) We're thrilled to hear that you're finding value in Paycom's mobile app and easy access to company resources, making it convenient for you to manage your responsibilities as both an employee and a supervisor. It's also great to know that Paycom's ability to help you track time-off balances and manage overtime scheduling streamlines your workflow and benefits your team. Thank you for your 5-star review, Laura! Current UserValidated ReviewerSource: Organic ![Myra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Myra H.") MH Myra H. 4/14/2026 "Employee Review w/ administrative background" 5/5 What do you like best about Paycom? As an employee user, it's easy to access everything I need and update everything. My handbook's accessible, and I can easily access tax info, training info, and any modules they need to me to use, including the approve a check. The app is smooth, and from an administrative side, I'm able to refer my team members to anywhere they need to access, or direct them where they need to go. Would definitely recommend. Review collected by and hosted on G2.com. What do you dislike about Paycom? It's HR access based, so they limit what you can change sometimes, but I understand this reasoning. That's the only downside. My manager whom I work under, doesn't like the 'approve a check' feature, because I think she was worried about people being weird about their hours for our other retail stores, but I think she likes it now due to clarity and feedback. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? I haven't seen any problems yes, but they do fix small glitches that apparently others have. Review collected by and hosted on G2.com. Show More Response from Katie Lenhart of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12628619/official_response/edit) Thank you for your thorough feedback, Myra! We appreciate you taking the time to leave a 5-star review. Current UserValidated ReviewerIncentivizedSource: In-app ![Shuru S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shuru S.") SS Shuru S. Senior Sales Executive Mid-Market (51-1000 emp.) 4/14/2026 "Revolutionized Our HR with Seamless Integration" 5/5 What do you like best about Paycom? I like the convenience of Paycom's mobile app. It’s incredibly user-friendly and allows me to access all my employment information on the go. Whether I need to check my latest pay stub, view my W-2, request a day off, or clock in/out, I can do it all quickly and easily from my phone. I love having everything at my fingertips, and it saves me so much time and hassle. I also appreciate that Paycom is a truly single application for the entire employee lifecycle. This feature is invaluable because we don't have to deal with multiple logins or integrations for recruiting, onboarding, payroll, benefits, and time and attendance. This integration has drastically improved data accuracy, saved us dozens of administrative hours each week, and provided our team a consolidated view of employee information. Integrating Paycom with our Applicant Tracking System has revolutionized our hiring process by speeding up time-to-hire and making the transition from candidate to employee seamless. The initial setup was so easy that even a new comer could do it. Review collected by and hosted on G2.com. What do you dislike about Paycom? One area where I think Paycom could improve is its reporting tools. While the system is robust, generating custom reports can feel clunky and slow. The interface for building reports isn't as user-friendly as I'd like, and sometimes it's difficult to extract the exact data I need. It would be valuable to see more intuitive reporting features and faster processing times for complex data analysis. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom transformed workforce management by integrating all HR functions, eliminating data silos, and improving data accuracy. It saves us dozens of administrative hours weekly. The mobile app adds convenience for accessing employment information on the go, and the integration with ATS streamlines hiring and onboarding. Review collected by and hosted on G2.com. Show More Response from Katie Lenhart of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12625172/official_response/edit) Shuru, we’re glad Paycom’s single‑database platform and mobile app are driving efficiency across the entire employee lifecycle - from hiring and onboarding to payroll, benefits and time tracking. Centralizing everything in one system is designed to improve data accuracy and eliminate administrative overhead. Feedback on reporting usability is valuable as we continue refining tools that support deeper insights and faster access to data. Validated ReviewerSource: Organic ![David T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David T.") DT David T. Senior Manager of Talent Acquistion Enterprise (\> 1000 emp.) 1/27/2026 "Skip this unless you are a small company that looking for cookie cutter." 0/5 What do you like best about Paycom? Paycom offers a wide range of features, depending on which products you need to use. At our company, we transitioned to this system for scheduling, applicant tracking, and also for invoicing and payroll. Review collected by and hosted on G2.com. What do you dislike about Paycom? Paycom is a cookie-cutter platform, and it can be difficult to tailor for certain companies that need more advanced settings and reporting. This can be challenging and may require a workaround, which takes extra time out of someone’s daily workday just to generate a report that should only take seconds. The metrics can also be skewed at times, and it can take a while for your account rep to respond or fully resolve the issue. I use this system daily, and the integration is still not up to standard. I wouldn't say it's easy to use, since you have to navigate multiple screens to find what you need. Also, the implementation was very quick, so they can start billing. Overall, i wouldnt suggest this system Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Our company was looking for a consolidated system to support onboarding, training, applicant tracking, scheduling, time cards, and billing and invoicing. We transitioned to this system, but it’s still a nightmare to use. Review collected by and hosted on G2.com. Show More Response from Alexis Correa of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12265743/official_response/edit) At Paycom, we're committed to helping businesses of all sizes thrive by providing a single, intuitive software that streamlines payroll, HR, and time management tasks, alleviating the complexity and administrative burdens of managing a workforce. By freeing up more time to focus on growth and strategy, our solution enables businesses like yours to achieve their full potential. We hold both our specialists and our software to high standards, and the experience described doesn't align with those standards. We invite you to reach out to us at feedback@paycomonline.com. We're confident our team can provide the assistance you need to address any questions you may have. Current UserValidated ReviewerSource: Organic AN Verified User in Civic & Social Organization 4/13/2026 "Simple, Efficient, and Realizable Payroll Experience" 5/5 What do you like best about Paycom? I’ve had a positive experience using Paycom through my employer. The platform is easy to navigate and makes it simple to access important information like pay stubs, tax documents, and benefits all in one place. I especially appreciate the self-service features, which allow me to update my personal details and review my time off without needing to go through HR. The interface is clean and generally user-friendly, though occasionally some features can take a bit of time to locate at first. Overall, it has made managing my work-related information more efficient and convenient. I would recommend Paycom to other employees and companies looking for a streamlined payroll and HR solution. Review collected by and hosted on G2.com. What do you dislike about Paycom? While my overall experience has been positive, there are a few areas where Paycom could improve. Some features can be a bit difficult to find at first, especially for new users, and it can take a little time to get familiar with the layout. Occasionally, the system can be slightly slow when loading certain pages, which can be frustrating during busy workdays. Additionally, the mobile experience could be a bit more intuitive and streamlined. Overall, these are minor issues, but improving them would make the platform even better. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom solves the problem of having to rely on multiple systems or HR personnel for everyday work-related tasks. By bringing payroll, time tracking, benefits, and personal information into one platform, it makes everything much more organized and accessible. This saves me time and reduces the need to go back and forth with HR for simple requests like accessing pay stubs or updating personal details. It also helps improve accuracy and transparency, since I can review my own information, time entries, and pay details directly. Overall, it makes managing my work information more efficient, convenient, and less stressful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Medical Practice 4/8/2026 "simple to use, and approve pay checks" 5/5 What do you like best about Paycom? What I like best about Paycom is how everything is in one place. It combines payroll, HR, time tracking, and benefits into a single system, which makes managing employee information much more efficient and less time-consuming. I also appreciate the employee self-service feature, since it allows employees to handle things like updating their information, requesting time off, and viewing pay stubs on their own—reducing back-and-forth with HR. Overall, it streamlines processes and helps minimize errors. Review collected by and hosted on G2.com. What do you dislike about Paycom? One downside of Paycom is that the system can feel a bit rigid and not very intuitive at times, especially when trying to make edits or navigate between different sections. Some tasks require multiple steps, which can be time-consuming, and the reporting features can be somewhat limited or difficult to customize. Additionally, when issues come up, resolving them can take longer than expected, which can impact efficiency. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom solves the problem of having to manage payroll, HR, timekeeping, and employee data across multiple systems. By bringing everything into one platform, it reduces duplication of work, minimizes errors, and keeps information consistent. This benefits me by saving time on administrative tasks and making it easier to access and update employee information quickly. It also improves accuracy in payroll and reporting, and the employee self-service feature allows staff to handle routine tasks on their own, which reduces back-and-forth and helps things run more efficiently overall. Review collected by and hosted on G2.com. Show More Response from Alexis Correa of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12603400/official_response/edit) Thank you for your 5-star review! Paycom is built to simplify payroll through automation and a single database that keeps everything working seamlessly together. Current UserValidated ReviewerIncentivizedSource: In-app ![Victor L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor L.") VL Victor L. 4/8/2026 "Using Paycom has been a smooth experience" 4.5/5 What do you like best about Paycom? What I like most about Paycom is how easy it is to navigate. The layout is straightforward, so I can find what I need without wasting time. It didn’t take long to get comfortable using it, which makes a big difference when you’re using it regularly. Overall, it’s efficient and gets the job done without feeling complicated. Review collected by and hosted on G2.com. What do you dislike about Paycom? What I dislike about Paycom is that the interface can feel a bit outdated and not very engaging. While it works well, the design could be improved to make it more modern and user-friendly. Small updates to the layout and visuals could make the overall experience smoother and more intuitive. Review collected by and hosted on G2.com. What problems is Paycom solving and how is that benefiting you? Paycom solves the problem of having to manage multiple systems for things like time tracking, payroll, and employee information. Having everything in one place makes it easier to stay organized and reduces confusion. It benefits me by saving time, making tasks more efficient, and giving me quick access to what I need without having to go through multiple steps or platforms. Review collected by and hosted on G2.com. Show More Response from Alexis Correa of Paycom [Editedit](https://www.g2.com/survey_responses/paycom-review-12602481/official_response/edit) We're glad that Paycom has been able to streamline your processes and save you time. Our goal is to simplify HR and payroll tasks for our clients. 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