--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6698 scale: '5' date_modified: '2026-07-15' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,698 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, highlighting its simple interface and quick setup process. (395 reviews) - Users value the **user-friendly technology** of Paycom, which simplifies payroll processing and enhances employee access to documentation. (276 reviews) - Users praise Paycom's **knowledgeable customer support** , noting quick and thorough responses that enhance their overall experience. (252 reviews) - Users value the **simplified payroll processing** of Paycom, enhancing efficiency for HR and empowering employees. (242 reviews) - Users value the **simplicity of Paycom's timeclock and payroll processing** , enjoying streamlined workflows and reduced errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express frustration with **poor customer support** , highlighting unresponsiveness and lack of understanding in addressing concerns. (107 reviews) - Users find a steep **learning curve** with Paycom, complicating navigation and making onboarding challenging for newcomers. (103 reviews) - Users find Paycom's interface **not intuitive** , often requiring excessive steps to perform basic tasks and causing frustrations. (103 reviews) - Users criticize Paycom for its **limited features** , outdated interface, and lack of responsive support for needs. (99 reviews) - Users find Paycom to be **not user-friendly** , struggling with its unintuitive interface and cumbersome processes. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. User-Friendly with Some Customization Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Paycom?** I think the interface of Paycom is pretty user-friendly. I also find the paths in the system to be really helpful, especially when making changes, as they allow us to change a lot of information in one space. This feature has been really helpful for keeping our information and data accurate. **What do you dislike about Paycom?** There's some elements of Paycom that aren't as customizable as we would like them, like performance management where you have to do a pretty robust performance review and we've had to do several workarounds to make that work for us. I wasn't here for the initial setup, but they didn't do a very good job, and we had to fix a lot of things when I onboarded. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for timekeeping, payroll, and benefits administration, keeping our data accurate with helpful system paths. **Official Response from Alexis Correa:** > Thank you for sharing your experience! We’re glad to hear Paycom’s user-friendly design and innovative tools are helping your organization maintain accurate data while streamlining timekeeping, payroll and benefits administration. We appreciate your feedback and thank you for taking the time to leave a review. ### 2. Very happy with Paycom's ease of use and navigablility. **Rating:** 4.5/5.0 stars **Reviewed by:** Rosemary B. **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** Easy to navigate the site so I can find the information I need quickly. As an older employee, some of us aren't as tech savvy as the younger people and it sucks to have to ask how to do something that should be easy. **What do you dislike about Paycom?** It's not necessarily Paycom but several of us can't punch in until we are all the way into the building and have reached our desk or workspace-and even then sometimes it's an issue. I think that has more to do with internet or possibly the coverage area of the building site? You can be in the building and try to punch in and it'll say something about not recognizing this device even tho it's the same phones we use every time. **What problems is Paycom solving and how is that benefiting you?** It's nice to see the amount of my check a few days early and to see where deposits are going each time. Example: I have my basic deposit and also send money to a different account for savings in another bank. **Official Response from Alexis Correa:** > We love hearing this! Features like IWant™ help streamline navigation, making it easier to find what you need. ### 3. Streamlined Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** What I Iike best about Paycom is how streamlined the entire process of payroll is. From the timecard clock-in and outs to payroll processing and benefits management, it is a complete package in one. I also appreciate the excellent customer service. **What do you dislike about Paycom?** The one downside I can think of is that finding the right report is sometimes difficult. Usually we have to create new ones because we are unsure of the ones that are available. When creating new reports we also don't really know all of the sections to pick from and what areas they are pulling from in Paycom. It would be helpful to have a training on the reporting capabilities. **What problems is Paycom solving and how is that benefiting you?** I feel that it has solved human error on the timesheets, benefits, deductions and in the payroll processing. We used to do all this by hand. A lot of our old processes are now automated which frees up our working time to do other things. ### 4. Outstanding HR and Payroll Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2025 **What do you like best about Paycom?** Paycom is exceptional and truly streamlines the entire employee life cycle, from recruitment and onboarding to payroll and performance management. When we first started with Paycom I thought the implementation would be hard, but we had all the support needed! Customer service is very responsive, and made the integration very simple. **What do you dislike about Paycom?** I honestly haven't found anything I dislike about Paycom. **What problems is Paycom solving and how is that benefiting you?** Before employees used to come to our Business Office very often to obtain information related to HR processes. With Paycom employees have the tools to manage their own information, such as updating personal data, requesting time off, and accessing pay stubs. They have also mentioned the system is user friendly, and love the Paycom app! **Official Response from Alexis Correa:** > Thank you for taking the time to update your review! We’re glad to hear Paycom is helping streamline the entire employee life cycle and that our team made implementation feel smooth and well supported. It’s also great to know Employee Self-Service® and the Paycom mobile app are giving your employees more control and making everyday tasks easier. ### 5. I LOVE PAYCOM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** March 24, 2026 **What do you like best about Paycom?** I’ve been using Paycom for payroll and overall it’s been a solid experience. One feature that really stands out is Beti (Better Employee Transaction Interface). It puts payroll in the hands of employees, allowing them to review and approve their own paychecks before payroll is finalized. That added layer of transparency helps reduce errors and gives me more confidence that everything is accurate each pay period. The app itself is fairly user friendly, with easy access to pay stubs, tax documents, and time-off requests. I also like that everything is centralized, so I don’t have to switch between multiple systems. That said, there are occasional glitches and the interface can feel a bit clunky at times, especially when navigating between different sections. Some processes could be more streamlined. Overall, Paycom does a great job simplifying payroll management, and Beti is a standout feature that really improves accuracy and accountability. **What do you dislike about Paycom?** Reporting center needs a little more work when trying to create a repot. **What problems is Paycom solving and how is that benefiting you?** One of the biggest ways Paycom especially with Beti (Better Employee Transaction Interface) helps with problem solving is by catching issues before they become real problems. With Beti, employees review and approve their own paychecks before payroll is processed. This shifts error detection earlier in the process. Instead of payroll mistakes being discovered after the fact (which can take time to fix), things like incorrect hours, missing PTO, or tax discrepancies can be identified and corrected right away. It also improves communication. Rather than going back and forth between HR, managers, and employees after payroll runs, everyone is involved upfront. This reduces confusion and speeds up resolution when something looks off. Another benefit is accountability. Employees take ownership of their own payroll data, which leads to fewer mistakes overall and less reliance on HR to catch every detail. Finally, having everything in one system makes it easier to track and resolve issues quickly. You can see time entries, pay details, and history in one place, which helps when investigating discrepancies. Overall, Beti turns payroll from a reactive process into a proactive one, making problem solving faster, clearer, and more efficient. ### 6. I love this product **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny M. **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** The user interface is great. It's easy to find what I'm looking for and having data at my fingertips is extremely helpful. **What do you dislike about Paycom?** I can't think of anything. I honestly wish all of my previous companies would've had a system like this. I like being able to help myself, and this system allows me to do that. **What problems is Paycom solving and how is that benefiting you?** It's easy to clock in and out. I'm a remote worker and therefore required to clock in and out. I appreciate the ease of which I can do that. I love seeing my paycheck details and having the ability to approve it. This helps me confirm I'm being paid correctly. The learning module is easy to use and helps me complete the required organizational training. When it comes to benefits, signing up for and managing them is easy. Access to everything I need in one place makes my life easier and helps me save time. ### 7. It's your timecard, not your bosses. **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler D. **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** Your timecard is YOURS to manage & fix. No relying on your boss to make that time edit. You make the edits, you track your timecard accuracy, you submit your hours. I've also been a manager who had to make all those time edits. So, Bosses no more being worried that you screwed up an edit and shorted someone hours they worked. It's an employee's job to submit their hours correctly, why not let them! All time edits must be approved if submitted by the employee, but it's as simple as Approved edit or not approved. **What do you dislike about Paycom?** I can't say there is really anything I don't like as a user, it's a simple system to use with a lot of complex functions/features I have never seen before and find quite useful. If you do make a mistake on your timecard like forgetting to clock back in from lunch, it will give quite a few notifications and can be annoying. I'm not sure that that's a "bad" thing though. **What problems is Paycom solving and how is that benefiting you?** It's MY timecard. I always worry about my boss forgetting to edit or screwing up my paycheck. I don't have that worry anymore, if my paycheck is wrong, I have no one to blame but myself for not doing my timecard correctly. I think every employee's fear is not getting paid correctly, so let us "pay" ourselves the Paycom way. ### 8. Paycom: User-Friendly and Easily Customizable for Unique Organizations **Rating:** 4.0/5.0 stars **Reviewed by:** Abbie T. | Mountain Adventures Lead II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** I appreciate that Paycom is user-friendly for our staff and easy to customize for our organization. We have a very unique organizational setup, and it's great that we can tailor Paycom to meet our specific needs. **What do you dislike about Paycom?** The system is constantly being updated, but I feel there isn't sufficient training or notifications regarding these changes. Additionally, I wish they would conduct system audits with us more frequently to ensure we are fully utilizing the updates and getting the most out of the products. **What problems is Paycom solving and how is that benefiting you?** Paycom helps us keep everything in one place to help with efficiency and communication. **Official Response from Alexis Correa:** > Thank you for sharing your experience, Abbie! We’re glad Paycom’s user-friendly design and customizable features and modules are helping support your workflow. We appreciate you taking the time to leave a review! ### 9. Fast, Easy Access to Support When You Need It **Rating:** 4.5/5.0 stars **Reviewed by:** Kathryn L. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** How easy it is to get in communication with a staff member if you are needing support. **What do you dislike about Paycom?** "Make Employee Changes" is the only way to really see someone's full profile. I do not want to have to be editing someone's account if I need to find data. **What problems is Paycom solving and how is that benefiting you?** They make shift differentials very easy for our employees. **Official Response from Alexis Correa:** > Thank you for sharing your experience! We're glad to hear that Paycom's dedicated support has helped your organization get answers quickly when needed. It's also great to know features like Scheduling are helping streamline processes and create a better experience for both administrators and employees. ### 10. Everything We Need, All in One Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kansas G. | Community Relations/Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Paycom?** I like that everything is available in the Platform. **What do you dislike about Paycom?** I dislike the amount of reps we have had to go through. I feel like right when we start moving smoothly, a new rep is assigned and we have to start over. **What problems is Paycom solving and how is that benefiting you?** Paycom is allowing us to move to more electronic files and showing better metrics than before. **Official Response from Alexis Correa:** > Kansas, we're glad to hear Paycom's HR and payroll software has helped your organization centralize information, reduce reliance on paper files and gain greater visibility through reporting and metrics. It's especially rewarding to know the software is helping drive efficiency while supporting your team's move toward more streamlined, digital processes. ### 11. User-Friendly Payroll Processing with Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Irishlyn C. | Admin/Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Paycom?** I love everything about Paycom. I highly recommend them for anyone who is lookking for a good payroll servicing. I use it every day for what I do. It is userfriendly and when I am in need of assistance, I just call paycom and I have a dedicated team of support to assist me. They have good options to run reports and very easy to locate things. **What do you dislike about Paycom?** I don't have any dislikes with Paycom, in fact, I highly recommend this system if you are looking for a good payroll processing. They are way better than ADP! **What problems is Paycom solving and how is that benefiting you?** Again, I have not crossed any problems with Paycom nor are they having any issues. This benefits me because I know that they are a good company if they have less issues, which also means that they are a structured company. **Official Response from Alexis Correa:** > We're thrilled to hear that you've experienced the benefits of our dedicated service model, which provides a single point of contact to provide personalized support and expertise. As you’ve seen, this approach enables a deeper understanding of your unique needs, allowing us to deliver tailored solutions that help you achieve your goals. Thank you for recognizing the value of our HR and payroll software and for your 5-star review, Irishlyn.  ### 12. Helpful iWant AI and All-in-One Timesheets & Payroll **Rating:** 4.0/5.0 stars **Reviewed by:** Amy T. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Paycom?** The AI “iWant” feature is helpful. I also like that it lets my company, which works with multiple agencies, handle both timesheets and payroll in a single piece of software. Support has been helpful as well. **What do you dislike about Paycom?** Some of the system’s basic functionality can be annoying at times, like having to set up certain custom fields just to override the position part. **What problems is Paycom solving and how is that benefiting you?** It solves the problem of having payroll and timesheets in two separate software systems. **Official Response from Katie Lenhart:** > Amy, it’s great to hear features like IWant™ and having tools in one system are helping streamline operations, especially when managing multiple agencies. Bringing everything into a single platform helps keep processes connected and easier to manage day to day, and we’re glad that’s been your experience. We value your feedback and encourage you to share any additional thoughts with your dedicated specialist. ### 13. User-friendly! Payroll processing, time tracking, and benefits management much more efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** The system is very user-friendly, and it makes tasks like payroll processing, time tracking, and benefits management much more efficient. I especially appreciate how employees can access and update their own information through the self-service portal, which saves a lot of administrative time. **What do you dislike about Paycom?** Honestly, there isn’t anything I dislike about Paycom. Our experience has been very positive overall. The platform is easy to use, reliable, and continues to meet our needs effectively. Any questions we’ve had have been addressed quickly, so we haven’t run into any real issues. **What problems is Paycom solving and how is that benefiting you?** Problems it solves: Keeps employee records, benefits, and tax documents organized in one place Simplifies time tracking and PTO management Reduces back-and-forth between HR and employees for updates to personal information How it benefits me: Saves time by automating routine HR and payroll tasks Allows employees to manage their own information through the self-service portal ### 14. Easy to Use, Tool-Rich Platform with Great Support and Helpful AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** I love how easy Paycom is to use and how there are so many tools inside to help you figure out exactly what you need. I always get great help and support from our Paycom specialist with anything I need. The new AI features help alot with quick fixes and advice. **What do you dislike about Paycom?** The only dislike I have is how there are so features missing that would be very helpful within our organization. **What problems is Paycom solving and how is that benefiting you?** Paycom helps with many of our certification, checklist, and reporting problems, we would have so many if we weren'tusing them. **Official Response from Alexis Correa:** > We’re thrilled to hear how easy Paycom is to use and that our dedicated support model has made a positive impact for your organization. Delivering innovative software paired with world-class service is a top priority for us. Thank you for sharing your experience! ### 15. not efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education **Reviewed Date:** March 30, 2026 **What do you like best about Paycom?** everyting I need for work and regarding my paycheck all in one spot **What do you dislike about Paycom?** The redundancy of punching in and out- it is tedious to "add punch pair." I should be able to "Add punch pair" and enter my time in, time for lunch and time out in ONE step. As it is.. you click on "add punch pair" and you have to enter time in and out and THEN "add punch pair" and do it again with the drop down menu for lunch. If I am back dating my time card this is incredibly TEDIOUS and wasteful as I have to keep clicking on the date I am going back to for time in, time out, and lunch! Everyone complains about it but nothing has changed. **What problems is Paycom solving and how is that benefiting you?** nothing that i know of ### 16. All-in-One Payroll and Benefits Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle E. | Branch manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Paycom?** I like how Paycom puts all of my needs in one location, making it very convenient. The AI helper is great because I can ask it anything, and it automatically takes me to where I need to be, which really helps with my questions. When I'm clocking in, the mobile app shows it as the first thing, which makes getting into work very easy. I also appreciate the integrated pay change feature, which shows me the differences in where my pay is and how it's different, including taxes or deductions. The initial setup was incredibly easy, and my company got tools to check on my progress. **What do you dislike about Paycom?** Nothing its amazing **What problems is Paycom solving and how is that benefiting you?** Paycom puts all my needs in one location with an AI helper to guide me, making tasks easier to find and manage. **Official Response from Alexis Correa:** > Kyle, we're thrilled to hear that Paycom has been a seamless and intuitive solution for you, providing easy access to HR and payroll needs on-the-go. We're glad you're enjoying the flexibility of our software, and we're excited to share that our command-driven AI engine, IWant, is taking this experience to the next level by providing instant answers and empowering users like you to get the most out of our software. Thank you for sharing your positive experience with us! ### 17. Functional platform, but governance and value alignment need improvement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Paycom?** What I like best about Paycom is its employee-driven, single-platform structure. The self-service model reduces manual payroll intervention, improves data accuracy at the source, and keeps HR, payroll, time, and benefits fully integrated—so I can see payroll impacts and compliance in real time without relying on multiple systems or reconciliation workarounds. **What do you dislike about Paycom?** The biggest challenges have been execution, transparency, and the overall support experience rather than the core software itself. Requests are often discussed in meetings but not reliably carried through to completion, resulting in unnecessary meetings that do not lead to resolution and requiring significant customer follow-up to move issues forward. Billing transparency is limited, making independent validation and internal governance difficult. There have also been instances where agenda items were promised but not included, pricing meetings were scheduled and then canceled without rescheduling, and administrative penalties (such as late fees tied to timing nuances) were applied in ways that felt disproportionate to the situation. Cost is also high relative to the functionality we use. For example, we do not utilize Paycom for time and attendance, yet overall pricing remains difficult to justify compared to the value delivered. Taken together, the total cost of the platform does not consistently align with the level of execution, transparency, and support provided. **What problems is Paycom solving and how is that benefiting you?** Paycom provides a centralized platform for core payroll and HR data, which helps reduce fragmentation between systems and supports consistent recordkeeping. Routine payroll processing is generally reliable once configured, and having employee information, payroll history, and compliance-related reporting in a single system simplifies certain administrative and audit preparation tasks. The primary benefit is operational consolidation—maintaining core payroll and HR functions in one environment rather than coordinating across multiple disconnected tools. This can reduce manual data movement and support baseline compliance and reporting needs for a mid-sized organization. **Official Response from Alexis Correa:** > We appreciate your recognition of Paycom’s employee-driven, single-software design, which delivers real-time visibility, strong data accuracy and reliable payroll processing without the complexity of multiple systems. While your experience doesn’t align with the standard we strive to deliver for our clients, we remain confident in both the strength of our software and the service model supporting it. We welcome the opportunity to work with you directly to address your feedback and invite you to reach out to us at feedback@paycomonline.com. ### 18. Organized and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** It is easy to use and understand. I can log on and view all aspects of my time card, pay, PTO, and the alerts are timely and thorough. I always know when I need to turn in my time, and I always know when I can view my paycheck. **What do you dislike about Paycom?** Sometimes it is difficult to enter the time on the timecard from outside devices. **What problems is Paycom solving and how is that benefiting you?** I don't have to access multiple portals for paycheck, PTO, and benefits. Its all in one place and that is really great. ### 19. All-in-One HR Solution That Streamlines the Entire Employee Lifecycle **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica B. | Human Resource Generalist , Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Paycom?** My favorite aspect of Paycom is the ability to manage the full employee lifecycle in one place. From recruiting and onboarding to payroll, benefits, and terminations, everything connects, which helps with compliance, minimizes errors, and saves a tremendous amount of time. **What do you dislike about Paycom?** One challenge with Paycom is that because it’s such a comprehensive system, there can be a steep learning curve for new users. Some processes, like navigating certain reports or updates, can take time to master. That said, once you’re familiar with it, the efficiency gains are significant. **What problems is Paycom solving and how is that benefiting you?** Paycom solves several key challenges for us. It centralizes all HR processes—from recruiting and background checks to onboarding, payroll, benefits, PAFs, and terminations—into a single platform. This eliminates duplicate data entry, reduces errors, and ensures consistency across the employee lifecycle. The benefit is significant time savings for HR and a smoother, more professional experience for employees. **Official Response from Alexis Correa:** > Jessica, we’re glad to hear that Paycom’s single-database software has helped streamline your HR processes, from recruiting to terminations, and reduced errors by eliminating duplicate data entry. By having all your workforce data in one place, you're able to work smarter, not harder, and make data-driven decisions with confidence. Thank you for your 5-star review! ### 20. Outstanding Support and Smart AI — Highly Satisfied with Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Richelle D. | Payroll Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Paycom?** Our Sr. Executive Client Representative consistently goes above and beyond to assist us, and the AI feature is also very useful. **What do you dislike about Paycom?** I am highly satisfied with the service and functionality of Paycom. **What problems is Paycom solving and how is that benefiting you?** Handles payroll-related issues in a way that makes my work more efficient. **Official Response from Alexis Correa:** > Thank you for your kind words! We’re glad you’ve had a positive experience with our world-class support and AI-driven tools, like IWant. We appreciate you taking the time to share your feedback and are glad to be exceeding your expectations! ### 21. Very efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** Paycom is easy to use and helps me review my pay stubs, job information, and tax documents all in one place. It's convenient because I can access everything from my phone without having to ask human resources. **What do you dislike about Paycom?** Sometimes the application can be a bit confusing when I try to find certain information and it can take time to navigate between the different sections. **What problems is Paycom solving and how is that benefiting you?** Paycom helps solve issues related to payroll and employee information by keeping everything organized in a single system. It allows employees to easily access their pay stubs, tax forms, and work information. This benefits me because I can quickly review my payments and documents without having to contact human resources, which saves time and makes everything more convenient. ### 22. BEST PAYROLL APP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 08, 2026 **What do you like best about Paycom?** Compared to our previous administrator, Paycom is extremely easy to navigate. Nothing is hard here. Everything is where you would think to find it. **What do you dislike about Paycom?** Nothing different than any other administrator. We recently switched back and I currently have no dislikes or recommendations at this time **What problems is Paycom solving and how is that benefiting you?** The ability to find information readily and easily. The feature that shows you the total of your upcoming deposit is wonderful! There is no guessing about the amount of your deposit, it is already given to you on Monday before end of day. I love it! ### 23. VERY CONVININCE SYSTEM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** April 28, 2026 **What do you like best about Paycom?** how it puts everything in one place and lets employees handle their own information. It makes processes faster, reduces mistakes, and gives people more visibility into their pay and benefits without needing to go through HR. **What do you dislike about Paycom?** One thing I dislike about Paycom is that it can be complex and less intuitive, especially for new users. Because it’s such an all-in-one system, it can take time to learn and navigate efficiently. **What problems is Paycom solving and how is that benefiting you?** Paycom uses an employee self-service model where workers enter and manage their own data once, and it automatically flows through the entire system. It also uses automation to catch payroll errors before submission and gives employees real-time access to their information. ### 24. Best overall system out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** June 03, 2026 **What do you like best about Paycom?** Paycom is always the easiest to use and understand. Easy to help train others and use via browser or app. Things on the system process smoothly and have easy flow. Paycom has training as well and places to insert goals which are important to me and I believe more HR coaches need to use this feature more **What do you dislike about Paycom?** Sometimes there are steps that can be cmobined into one. Also, a nice voice to clock in system would be revolutionary. **What problems is Paycom solving and how is that benefiting you?** Easy time management and growth. Also, predicting the paycheck and taxes for a W2 employee ### 25. Intuitive, All-in-One System with Smooth Performance and Helpful AI Search **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Paycom?** The features, the very intuitive layout, and the ease of use make it a true all-in-one system.It performs with out any lags or delays. The pricing is comparable, although some features are expensive add ons, the implementation and onboarding was smooth with some delays but nothing major. The integrations with systems like Jira/ salesforce needed to much work not leading to fruition. The new iwant (ai) makes finding things a lot easier. **What do you dislike about Paycom?** There are a lot of dependencies within the system. If it’s set up correctly, it works well, but it also feels like some parts could be simplified. **What problems is Paycom solving and how is that benefiting you?** it is an all in one system with payroll, ats, benefits and performance all being held in one place. **Official Response from Alexis Correa:** > We’re glad to hear the intuitive layout and strong performance of our software have created a smooth experience, and that tools like IWant™ make it even easier to find what you need. Thank you for your advocacy! ### 26. Seamless Payroll Processing with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. **Reviewed Date:** February 05, 2026 **What do you like best about Paycom?** I like being able to access Paycom easily from my mobile device and handle problems efficiently when needed. Paycom has a very intuitive system that is easy to use. The app offers me to use Paycom as a manager on my phone, so if I am not by my computer, I can still reach out to employees and make sure questions are answered. Additionally, the experience with Paycom has been great because we have a designated team for implementation and then get transferred to a full-time team. The Paycom employees are stellar, and we always receive help in a timely manner to complete tasks. **What do you dislike about Paycom?** The system is intuitive after some experience, but at first it can seem like a lot of information and categories while navigating the website the first few times. **What problems is Paycom solving and how is that benefiting you?** Paycom makes our payroll system more effective, saving time and ensuring a seamless transfer. I access Paycom easily on my phone to efficiently handle problems and manage employees on the go. **Official Response from Alexis Correa:** > We're thrilled to hear that you're having a seamless experience with Paycom and that our Paycom mobile app and intuitive HR and payroll software have been a game-changer for you as a manager. We're also glad that your dedicated specialist has been able to provide you with timely and helpful assistance whenever you need it, showcasing our dedication to world-class service. Thank you for your 5-star review, Cameron! ### 27. Paycom Is Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Ngoc P. | Payroll Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Paycom?** I like how easy it is to navigate Paycom. **What do you dislike about Paycom?** I dislike the color is now a tad greener than before... The Timecard Search function is more complicated. **What problems is Paycom solving and how is that benefiting you?** Helps with doing payroll easily and as a beginner Paycom just makes it easier. **Official Response from Alexis Correa:** > We’re glad to hear you find Paycom easy to navigate, especially with tools like IWant™ that put employee data right at your fingertips. Creating an intuitive platform for both employees and managers is a key part of our design. Thank you for your review, Ngoc! ### 28. Same-Day Support That Always Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie C. | Financial System Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Paycom?** Support from representatives. They assist with any questions the same day. **What do you dislike about Paycom?** Integrations. Previosly we used ADP and not all of our information transferred smoothly. **What problems is Paycom solving and how is that benefiting you?** Timecards and perfomance for employees is tracked better with Paycom. Previously we used paper time cards and it would take hours of work to see the allocations for each project. **Official Response from Alexis Correa:** > Thank you for sharing, Stephanie! It's great to hear your dedicated specialist is providing consistent support and helping your team stay on track. It’s also great to see how Paycom is improving time tracking and performance visibility, especially compared to manual processes. ### 29. Overengineered, Unintuitive, and Expensive—Paycom Made Payroll a Costly Chore **Rating:** 0.5/5.0 stars **Reviewed by:** Tony S. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Paycom?** The name, its good name, but that's abour it. **What do you dislike about Paycom?** Title: One of the Most Overengineered and Costly Payroll Platforms We’ve Used Paycom turned what should be a straightforward payroll process into a time-consuming, expensive, and frustrating experience. The platform is unnecessarily complex, unintuitive, and clearly built around Paycom’s internal structure rather than customer efficiency. Instead of saving time or reducing cost, Paycom significantly increased both. Routine payroll tasks required excessive steps, constant oversight, and avoidable administrative effort. What was positioned as a modern, all-in-one solution functioned more like a system that demands full-time attention just to keep payroll running correctly. Pricing was quoted based on a weekly payroll assumption, yet the agreement itself does not clearly restrict payroll frequency. Despite this, any attempt to reduce cost or simplify operations exposed how rigid and inefficient the system truly is. The effort required to make basic operational adjustments was disproportionate and unreasonable. The contrast became obvious immediately after switching to another payroll provider with comparable features. Payroll that previously took unnecessary time, effort, and explanation became simple, fast, and intuitive — highlighting just how overcomplicated Paycom is by design. Paycom may be tolerable for very large organizations with dedicated payroll teams and high tolerance for complexity. For companies seeking clarity, efficiency, and cost control, this platform delivered the opposite and proved to be a costly mistake. **What problems is Paycom solving and how is that benefiting you?** It solved no problems and introduced many **Official Response from Katie Lenhart:** > At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours. ### 30. Easy and Transparent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** March 26, 2026 **What do you like best about Paycom?** Paycom has really streamlined my companies payroll and tax system! It has been very easy to transparently see how my paycheck is broken down and I enjoy their informative lessons they also have available! **What do you dislike about Paycom?** The only thing I dislike about Paycom is that I cannot delete a previous years state tax set up -- I moved from one state to another and I still see the previous state in my tax section. **What problems is Paycom solving and how is that benefiting you?** Paycom allows very easy tax payroll set up. It benefits me through its ease of use and the functionality with which I can compare previous paychecks. The "Beti insights" for each paycheck approval is a cool tool and I appreciate how it can alert me to any major decrepencies between paycheck. **Official Response from Alexis Correa:** > Thank you for your feedback! We're thrilled to hear that Paycom keeps your information accessible in a single database. ### 31. Great Payroll & Onboarding, but Paycom's Talent Acquisition Needs Better Linking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** I like the Payroll feature, and I like the way the onboarding works. **What do you dislike about Paycom?** Some of the features, especially in the Talent Acquisition section, are convoluted. There are sections of paycom from employee and applicant that should be able to link to one another and they do not. **What problems is Paycom solving and how is that benefiting you?** Paycom helps us keep track of our employees, run payroll, and do talent aquisition. It's been a one stop shop for us to manage our medium size business. **Official Response from Alexis Correa:** > Thank you for sharing your feedback. We're glad to hear Paycom's payroll and onboarding tools have helped make managing your workforce easier through a single software. We encourage you to share any additional information directly with your dedicated specialist. ### 32. Great Website Layout and Responsive Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ramon R. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Paycom?** Website layout and customer service when replying to issues. **What do you dislike about Paycom?** Reporting - feels like we are limited to specific reports. **What problems is Paycom solving and how is that benefiting you?** Paycom is currently solving our month end accrual entry. It will provide more accurate numbers. **Official Response from Alexis Correa:** > We’re glad to hear you’re happy with Paycom’s features, like Employee Self-Service® and our world-class support. Providing a responsive, easy-to-use experience for our clients is our top priority. Thank you for your 5-star review, Ramon! ### 33. Best and most simple pay app ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** I like that its not hard to understand and it actually shows you everything you would need to know about your pto and pay checks **What do you dislike about Paycom?** The obly down sides is yhat the app can tend to be a tiny bit glitchy at times **What problems is Paycom solving and how is that benefiting you?** Its sopving then problems of not knowing how much tax is taken from my checks, and i actually know how much time off i have. ### 34. Got Payroll? **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** July 08, 2026 **What do you like best about Paycom?** I like that Paycom is user-friendly, with all of the essential details easily sourced to interact with and process payroll, as an employee and as a processor. **What do you dislike about Paycom?** The only downsides that I encounter with Paycom are technical and momentary, and do not hinder my ability to access information or process as needed. **What problems is Paycom solving and how is that benefiting you?** There aren't any business problems that Paycom is solving but it is allowing me to process payroll effectively. ### 35. Easy to understand and slightly complicated to get use to. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** March 20, 2026 **What do you like best about Paycom?** I can find everything having to due with my financial stuff in one place and make request all in the same place. **What do you dislike about Paycom?** Sometimes it scrolls for more than a minute causing me to clock in or out late. Sometimes it does not open and I need to use alternative methods to clock in or out. Lastly, I take a 1 hour lunch but paycom flags me for being late at 45 minutes. **What problems is Paycom solving and how is that benefiting you?** Paycom solve issues with individual attendance and work hours question as well as benefit questions all in one program. This helps me because it allows me to keep working instead of spending x amount of time calling my corporate office / accountant / supervisor to obtain the information and or pay stubs. ### 36. Efficient, Accurate, and Adaptable HR Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Therapist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Paycom?** Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management. Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections. Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. **What do you dislike about Paycom?** System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations. Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. **What problems is Paycom solving and how is that benefiting you?** Paycom solves the problems of disconnected, manual HR processes by providing a single, automated platform for all human capital management needs, benefiting both companies and employees. Benefits for companies include reduced errors, significant time savings, better compliance, and improved ROI through a single database that automates tasks like payroll, time tracking, and benefits administration. Employees benefit from easier access to their HR information 24/7, simplified processes like self-service payroll and benefits enrollment, and a more transparent, error-free experience. **Official Response from Alexis Correa:** > Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success. ### 37. Paycom has been the primary system for clocking in/out as well as setting up payment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** May 27, 2026 **What do you like best about Paycom?** I like how intuitive the system is. Clocking in and out is simple. Changing my direct deposit bank information was so fast and easy. **What do you dislike about Paycom?** Figuring out how to edit/remove punches felt like a slight learning curve but eventually I figured it out. I did have some issues with not being registered in a geographical location when clocking out but it often resolved itself once disconnected from my work wifi. **What problems is Paycom solving and how is that benefiting you?** Paycom is solving the problem of uncertainty in the workplace regarding pay checks, pay period, payment method, scheduling, and time management. **Official Response from Katie Lenhart:** > Thank you for your 5-star review! ### 38. Easy to use and gives me useful info! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** April 14, 2026 **What do you like best about Paycom?** I like that the website and app are easy to navigate and find the things I am trying to look for. I also like that it sends me emails when there's something I need to take action on. **What do you dislike about Paycom?** I don't like that I can't look at the pay to date summary visual for previous paystub periods, but only for the current active period. I wish I could look historically, or see some other kind of graph of net compensations, benefits/deductions, and take home pay changing over time. **What problems is Paycom solving and how is that benefiting you?** Helping me fill out paperwork I need to complete, and helping me easily enter my time worked and view my paystubs and tax forms. ### 39. Efficient Onboarding and Compliance Management with Paycom **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen C. **Reviewed Date:** January 24, 2026 **What do you like best about Paycom?** I used Paycom's reporting tools to pull real-time data on headcount, turnover, and labor costs for our monthly meetings. The compliance automation with handling of taxes, ACA reporting, and regulatory updates is a big help, reducing the risk of costly penalties. Onboarding flows smoothly with automated paperwork and checklists, making it easy for new hires to get up to speed faster. It keeps all payments intact and saves time. Paycom's API is used to feed employee data into our custom dashboard for workforce analytics. The switch from isolved to Paycom was due to its strong compliance automation and easier reporting during audits. Plus, the initial setup was very easy. **What do you dislike about Paycom?** Employee self-service pages feel a bit spread out and staff sometimes complain it's hard to find everything in one spot. I think the developers should make it easy to navigate and use by making everything easier to find in one spot. **What problems is Paycom solving and how is that benefiting you?** I use Paycom for reporting tools that provide real-time data, helping in compliance by automating taxes and updates, which reduces penalty risks. Onboarding is smooth with automated paperwork, and it keeps payments intact while saving time. **Official Response from Alexis Correa:** > Stephen, thank you for sharing your experience of Paycom on G2. We're glad to hear that our reporting tools, compliance automation and onboarding features have been beneficial to your organization.  We're committed to providing innovative solutions that simplify payroll, HR, and compliance management and appreciate your feedback in helping us achieve this goal. ### 40. Accurate and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** Everything is on my phone. Super convenient. Especially when on call at the hospital, being able to clock in for my shift and clock out at home if I did not get called in is such a luxury. I also can easily search up my w4, hours worked, when I was hired, and much more. **What do you dislike about Paycom?** Sometimes the wifi is effy but I do not really have that issue. **What problems is Paycom solving and how is that benefiting you?** Not having to jump through hoops to get to my tax documents. ### 41. Paycom is a very stable, versatile system. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** April 07, 2026 **What do you like best about Paycom?** The website is pretty easily navigable. It has many useful functions for tracking my time, pay and goals. The site makes it easy to request changes to time cards, personal information, and PTO, while also making it simple to see available PTO and giving a calculator for future expected PTO. **What do you dislike about Paycom?** Some functions could be implemented better or be made easier to understand. The goals system is a great example. The function is useful but the math around the percentage each goal accounts for never seems to add up properly. **What problems is Paycom solving and how is that benefiting you?** I cannot say it is exactly solving a problem but it does make things like payroll and PTO requests far easier to request and track. ### 42. Paycom helps my manage my time and my schedule. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics **Reviewed Date:** April 15, 2026 **What do you like best about Paycom?** My job often requires me to work some extended, unusual or unscheduled hours. Paycom helps me manage my weekly total hours. If a project begins taking more hours than expected, I discuss this with my supervisor to build a plan to manage the project better. I can get tunnel vision on details and Paycom helps me keep my work life and home life in balance. **What do you dislike about Paycom?** One thing that stands out: Occasionally I forget to clock out. Could I opt for a text reminder if I leave the geofence? **What problems is Paycom solving and how is that benefiting you?** Sometimes my work is project oriented and seeing my accumulated hours helps me manage how much time I spend on each project. **Official Response from Katie Lenhart:** > We’re glad Paycom helps you manage hours while maintaining visibility into your weekly totals. We appreciate your feedback about reminders once leaving a geofenced area and will pass along. Thank you for your 5-star review! ### 43. Easy to use with new AI features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** June 02, 2026 **What do you like best about Paycom?** The layout is easy to navigate. When in doubt the AI prompt will take you where you want to go. **What do you dislike about Paycom?** One thing that could be improved is the ability to see the client names fully without having to hover with the cursor when adding hours to the timesheet. Not a big deal but would make it easier. **What problems is Paycom solving and how is that benefiting you?** The ability to approve paychecks the week of and compare to previous pay periods at a glance is helpful. Having benefits bundled in the same space is also convenient. ### 44. Effortless Payroll and Timekeeping with Constantly Improving Features **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna M. | Payroll Benefits Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Paycom?** Paycom is easy to navigate for Admins and Employees. I love that they are constantly updating the system features and give detailed tutorials. Payroll is easy to run and timekeeping is simple. Employees love that they have access to all of their information and freedom to change without having to fill out a bunch of forms to turn in. **What do you dislike about Paycom?** To be honest there really isn't anything I dislike about Paycom. I would make one slight change with the Push Reporting feature. I wish there was a way to automatically send a link directly to the report and not have to log into the Client Inbox to review it. That's it. But if I know Paycom....that will probably be available soon! **What problems is Paycom solving and how is that benefiting you?** Paycom is making it easier to communicate to all of our employees and our Drivers. Because they are always on the road and not in the office much. I can send New Tickers and announcements through Paycom and they can receive the notifications immediately. **Official Response from Alexis Correa:** > Deanna, it's clear that Paycom has become an indispensable tool for your organization, streamlining payroll and time and attendance processes while providing effortless navigation for both admins and employees. We're glad to hear that our constant innovations and detailed tutorials have been well-received and that our software has empowered employees to take ownership of their information. If you have any additional thoughts or suggestions, please don't hesitate to reach out to your dedicated specialist or email us at feedback@paycomonline.com. ### 45. Robust, all-in-one platform that keeps getting better **Rating:** 4.5/5.0 stars **Reviewed by:** Shai A. **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Everything I need is in one place — training modules, pay stubs, timecard tracking, Performance review — so I'm not juggling multiple logins or apps. The interface is intuitive and easy to navigate, even for tasks I don't do often. **What do you dislike about Paycom?** frequent password changes and multiple authentication steps **What problems is Paycom solving and how is that benefiting you?** juggling separate systems for tracking my hours, checking pay stubs, and completing required training etc - Now it is one login ### 46. Outstanding Support and User-Friendly Features **Rating:** 4.5/5.0 stars **Reviewed by:** Emma E. | Senior Payroll & Accounting Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Paycom?** Having an assigned Payroll Specialist has been a great benefit. The representative assigned to our company is wonderful. She consistently goes above and beyond whenever we need something. Her customer service excels, and even if she is not available, there is always someone else on her team who is happy to help. The efficiency and level of service are excellent. In addition, Paycom offers multiple features that make the platform user-friendly and simplify our processes. I use the platform almost every day, and I am very happy with it. **What do you dislike about Paycom?** Probably the reporting options. Don't get me wrong, the reports in Paycom are great, and even if you can’t find one that already meets your needs, the Report Writer is available. However, if you are a new user or you are looking for something outside of your usual reports, it may take some time to find the right setup for the report(s) you need. **What problems is Paycom solving and how is that benefiting you?** Paycom simplifies payroll by keeping all the information and processes in one place. It saves me time, reduces mistakes, and makes payroll much easier to manage. **Official Response from Alexis Correa:** > Emma, it's clear that your dedicated specialist has made a significant impact on your experience with Paycom, providing world-class support and service. Our team is committed to delivering personalized support and tailored solutions to meet the unique needs of each client, and it's great to hear that you're experiencing this level of service. As a single software, Paycom is designed to put everything you need at your fingertips, streamlining processes like payroll. Thank you for your advocacy! ### 47. Streamlined HR and Payroll, Overcoming Data Silos **Rating:** 5.0/5.0 stars **Reviewed by:** Katelyn T. | EA/ HR, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Paycom?** I appreciate Paycom as an all-in-one platform, which greatly simplifies HR and payroll processes by consolidating multiple functions such as payroll, benefits, time tracking, and performance management in one place. This integration is a significant time saver and boosts efficiency and accuracy, leading to better employee engagement. The employee self-service portal is another feature I value highly, as it empowers staff by allowing them to manage their own information, access pay stubs, and complete onboarding tasks without needing HR staff intervention. This autonomy not only streamlines processes but also reduces the workload on HR teams. Additionally, the ease of setup with Paycom was impressive, thanks to the supportive team members who were always available to provide assistance via call or email, ensuring a smooth transition. **What do you dislike about Paycom?** I find the complexity of Paycom's interface challenging because it's such a robust system. Navigating through all the features can be overwhelming, especially for new users who are not tech-savvy. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to eliminate manual processes, reduce data silos, and mitigate compliance risks. It streamlines HR and payroll, enhancing efficiency and employee engagement through an all-in-one platform and self-service portal. **Official Response from Alexis Correa:** > Thank you for sharing your 5-star review, Katelyn. We're thrilled to hear that our software has streamlined your HR and payroll processes, and that your dedicated specialist has made implementation a seamless experience for you. We invite you to explore IWant, where you can now access instant and accurate data at your fingertips. From onboarding to ongoing support, we strive to provide world-class service at every stage, and it's great to know that we've met that standard for you. ### 48. Very pleased with Paycome. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Everything can be done online without having to reach out to HR for assistance. You can access tax information, payroll sheets and even log on from your personal phone. I also like to occassional training webinars that are provided. **What do you dislike about Paycom?** The only bad encounter I have had with Paycom thus far is the punches. I thought I had clocked out and when I went to clock in the next day, I had to wait until the punch reset before I could clock out to clock back in. It was very confusing. **What problems is Paycom solving and how is that benefiting you?** Again, I like the fact that I can now clock in, approve checks, review benefits, request and change tax information from my cell phone. Everything is so much more convenient. ### 49. Great Tools and Fantastic Support **Rating:** 4.5/5.0 stars **Reviewed by:** Lawson M. **Reviewed Date:** April 28, 2026 **What do you like best about Paycom?** There are a lot of great tools in Paycom, and because of that it can be pretty complicated to handle sometimes. However, I never have felt hung out to dry by the support team - any time I call with a question, someone answers the phone who is able to access my company's profile and walk me through the steps to accomplish whatever I'm trying to do. If the issue is very complicated and they need to elevate it, I always receive a quick follow-up. **What do you dislike about Paycom?** I have not really experienced any downside so far. **What problems is Paycom solving and how is that benefiting you?** Making payroll and HR more efficient and manageable. **Official Response from Katie Lenhart:** > Thank you for sharing how our dedicated service model has been beneficial to your business! Providing knowledgeable, responsive support, especially when navigating complex workflows, is a core part of the Paycom experience, and it’s great to hear that support has helped make HR and payroll more efficient and manageable for your organization. ### 50. Visibility and Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Alvaro G. | Lead Financial Services Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Paycom?** I like how I can update my time card and give my back office team a deadline for approval. I also like how easy it is to cash out PTO. **What do you dislike about Paycom?** I think Paycom could improve on hour editing. Yesterday, I had an issue with my lunch and I couldn't figure out what happened even after editing my shift. **What problems is Paycom solving and how is that benefiting you?** Payroll is a lot more transparent, and I don't have to worry about my hours being messed up and having to email many people to fix it. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+10%3A26%3A53+-0500&secure%5Bsession_id%5D=ab377843-6b17-45ca-bd3b-a74b6e9dc7d1&secure%5Btoken%5D=4872af1e11f1f1618d35bf3cd12f427ce413b0f88cfc683c6ffde94b76baed30&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Basics** - Performance - Mobility **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Payments** - Earned wage access **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Content** - Content Library - Customizability - Content Creation **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Task Automation - AI Agents for HR** - Autonomous Task Execution **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Performance** - Monitoring - Reporting - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management **Feedback** - Continuous Feedback - Requesting Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Learning** - User Interaction Learning - Error Learning **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Client Invoicing** - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Reporting** - Cost Tracking - Dashboards **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Performance** - Reporting - Monitoring **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Data** - Dashboards And Reports - Historical Data **Content Generation** - Creativity - Content Accuracy **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Paycom Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,554 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)