--- title: Paycom Reviews meta_title: Paycom Reviews, Pros + Cons, and Top Rated Features meta_description: Paycom reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.5 review_count: 6705 scale: '5' date_modified: '2026-07-15' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paycom Reviews **Vendor:** Paycom **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.5/5.0 **Total Reviews:** 6,705 ## About Paycom Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ## Paycom Pros & Cons **What users like:** - Users appreciate the **ease of use** of Paycom, highlighting its simple interface and quick setup process. (395 reviews) - Users value the **user-friendly technology** of Paycom, which simplifies payroll processing and enhances employee access to documentation. (276 reviews) - Users praise Paycom's **knowledgeable customer support** , noting quick and thorough responses that enhance their overall experience. (252 reviews) - Users value the **simplified payroll processing** of Paycom, enhancing efficiency for HR and empowering employees. (242 reviews) - Users value the **simplicity of Paycom's timeclock and payroll processing** , enjoying streamlined workflows and reduced errors. (210 reviews) - Users value the **excellent customer relations** and simplicity of Paycom, making payroll processing efficient and user-friendly. (208 reviews) - Payroll Ease (168 reviews) - Efficiency (163 reviews) - Easy Setup (161 reviews) - Comprehensive Features (159 reviews) **What users dislike:** - Users express frustration with **poor customer support** , highlighting unresponsiveness and lack of understanding in addressing concerns. (107 reviews) - Users find a steep **learning curve** with Paycom, complicating navigation and making onboarding challenging for newcomers. (103 reviews) - Users find Paycom's interface **not intuitive** , often requiring excessive steps to perform basic tasks and causing frustrations. (103 reviews) - Users criticize Paycom for its **limited features** , outdated interface, and lack of responsive support for needs. (99 reviews) - Users find Paycom to be **not user-friendly** , struggling with its unintuitive interface and cumbersome processes. (92 reviews) - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. (82 reviews) - Users find the **missing features** of Paycom complicated, with navigation issues and insufficient documentation. (80 reviews) - Users face **payroll issues** with Paycom, including notification gaps and costly recurring fees complicating payroll processing. (75 reviews) - Limited Customization (74 reviews) - Difficult Navigation (68 reviews) ## Paycom Reviews ### 1. Paycom is awesome! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** Paycom creates processes for onboarding, pay adjustments, and applicant tracking more efficient. Our company has really excelled using Paycom. **What do you dislike about Paycom?** It would be wonderful to be provided a newsletter by e-mail or some form of communication regarding updates. I feel often times my team and I notice updates while working and at times are stumped as to where features relocated to. **What problems is Paycom solving and how is that benefiting you?** Paycom has done a wonderful job answering questions and I want to give a shout out to Corey Lennier, she has been wonderful for me and my HR team. ### 2. User-Friendly, Efficient, but with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** James B. **Reviewed Date:** November 13, 2025 **What do you like best about Paycom?** I find Paycom to be an incredibly user-friendly system, which makes it easier for me and my team to navigate its various functions, thus enhancing our productivity. The intuitive setup of the report generating process significantly reduces the time we spend on creating customized reports. This, in turn, streamlines our operations and allows us to work more efficiently. I am also incredibly impressed with the improved customer service at Paycom; whenever there is a payroll issue, our assigned representative resolves it promptly, often the same day or even within a few hours. These quick resolutions prevent any disruptions in our workflow and give me confidence in the support I can expect from Paycom. Overall, the combination of its ease of use, efficient reporting, and responsive customer service makes Paycom a highly valuable tool for my payroll, benefit administration, and HRIS needs. **What do you dislike about Paycom?** {"The performance evaluation setup in Paycom can be somewhat complicated and has a steep learning curve, which takes time to understand how it works.","The benefit enrollment process is confusing for employees during the annual open enrollment period and could be improved to be more user-friendly.","There is a general steep learning curve to learn and use all the features available in Paycom, making it initially challenging for users to fully utilize the system."} **What problems is Paycom solving and how is that benefiting you?** I find Paycom streamlines payroll, benefits, and HR processes, saving time on report generation and providing efficient customer service for issue resolution. **Official Response from Alexis Correa:** > James, we appreciate your review highlighting the value Paycom brings to your organization. Our single-database solution is designed to streamline HR and payroll processes, and it's great to hear that our comprehensive reporting features and world-class support are enhancing your productivity. By leveraging Paycom, you're able to make more informed decisions and drive business outcomes, all while reducing the complexity and costs associated with managing a workforce. Thank you for your 5-star review! ### 3. Helping Hand for HR Party of One **Rating:** 4.5/5.0 stars **Reviewed by:** Carolyn B. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Paycom?** Easy access to support and help when needed Ability to store employee information all in the same place for hundreds of employees Quicker streamlined onboarding process Recruiting capability Implementation was easy and enjoyable. Our implementation specialist came on site multiple time throughout the process to make sure we understood and to help teach hands on. **What do you dislike about Paycom?** Reporting Function isn't great. I often have to reach out to our rep to have them run the report I'm looking for or help us find how to create what we need. Current help database is a bit small and the new AI they just rolled out has a very slim ability to answer broad questions. **What problems is Paycom solving and how is that benefiting you?** As an HR party of one, Paycom has helped me automate many of my processes, saving me time and allowing me to be more efficient. Streamlining onboarding, recruiting, payroll, and document management all in one place has been a life saver. Also, I can't say enough about how wonderful their customer support is. **Official Response from Alexis Correa:** > Carolyn, Paycom's automation capabilities have clearly made a significant impact on your HR operations. By automating tasks such as onboarding, recruiting, payroll and document management, you're able to work smarter, not harder - which is exactly what our solution is designed to deliver. Our HR and payroll software for the entire employment lifecycle helps simplify and streamline processes, and we're glad to hear it's been a valuable asset for your organization. Thank you for your advocacy! ### 4. It is easy to use and manage tasks required of me from my bosses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 08, 2026 **What do you like best about Paycom?** I like that it is an all in one HUB for my information. I can find my payroll/employee docs/ and a clear way to find my information **What do you dislike about Paycom?** I dislike how often I have to change my password. I understand why but it is difficult to keep remembering new passwords as they can not be the same for 5 cycles **What problems is Paycom solving and how is that benefiting you?** It is helping me keep track of my pay and how much is being pulled for taxes and such **Official Response from Alexis Correa:** > We’re happy Paycom makes it easy to find the information you need. Thank you for sharing your experience! ### 5. Streamlined Payroll, Employee Empowerment **Rating:** 4.5/5.0 stars **Reviewed by:** Joel C. **Reviewed Date:** January 23, 2026 **What do you like best about Paycom?** I like how Paycom helps in reducing payroll errors and automating payroll calculations. It's really convenient for my employees to view pay stubs and update their personal information. I value that employees can manage a lot of their profile information, which makes things easier for both the company and the employees. The ability to update their profile and request time off effortlessly is beneficial. The initial setup of Paycom was very easy. **What do you dislike about Paycom?** Not ideal for small businesses. **What problems is Paycom solving and how is that benefiting you?** I use Paycom to reduce payroll errors and automate payroll calculations, which makes payroll management easier. It also lets employees view their pay stubs and update personal information, saving the company from needing extra staff for these tasks. **Official Response from Katie Lenhart:** > Thank you for sharing your feedback about Paycom, Joel! We're glad to hear our platform is helping reduce payroll errors and making management easier for you and your team. We're glad to know Employee Self-Service makes it easy for your employees to review and revise their information. ### 6. Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** June 10, 2026 **What do you like best about Paycom?** Most helpful about paycome it's the ability to change or correct paychecks/hours and scheduling. The upside about paycome has to be reliability, easy to function, and quick to fix any issues. **What do you dislike about Paycom?** The only downside about paycome has to be nothing at all. **What problems is Paycom solving and how is that benefiting you?** Scheduling, payroll, and check approval ### 7. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon V. **Reviewed Date:** May 04, 2026 **What do you like best about Paycom?** This platform is easy to use and I like that I have the option to use it on desktop and mobile. **What do you dislike about Paycom?** I haven't found anything I dislike yet. Maybe sometimes the font can be small. I didn't search if there was the option to change this in settings yet. **What problems is Paycom solving and how is that benefiting you?** Saving paper! Also Keeping track of my wages and deductions with ease, vs manual paper records ### 8. Amazing got supervisor in four months **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** Easy to use awesome software and layout. **What do you dislike about Paycom?** Time clock is hard to use.And that's problems when out of the area **What problems is Paycom solving and how is that benefiting you?** Nothing really just having issues with the app. Is it? ### 9. it's great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** it's easy to use, I can keep up how many hours I worked **What do you dislike about Paycom?** nothing at all it's wonder app can't say I disklike anything **What problems is Paycom solving and how is that benefiting you?** it's helping keep track of everything ### 10. Paycom has made HR so much easier for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany W. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Paycom?** We love how simple it is to use—everything from payroll to benefits to performance reviews is in one spot. Employees really like being able to update their own info and check their pay stubs without having to ask HR. It’s saved our team a ton of time and cut down on mistakes. The platform is super user-friendly, and the support team has been great whenever we’ve had questions. Overall, Paycom has streamlined our processes and made life easier for both HR and employees. **What do you dislike about Paycom?** The only area we’d like to see improved is making the onboarding setup a bit more user-friendly for admins. That said, once you get the hang of it, the process becomes second nature. **What problems is Paycom solving and how is that benefiting you?** Paycom has helped us streamline payroll with their BETI platform, making each payroll run more efficiently. Since employees approve their own paychecks before submission, it’s the best way to ensure accuracy for everyone’s pay. **Official Response from Katie Lenhart:** > Tiffany, thank you for taking the time to share your experience with Paycom! We're glad to hear that our single solution has simplified your HR processes, saving your team time and reducing errors, and that our Employee Self-Service software has empowered your employees to take ownership of their information and paychecks. Your dedicated specialist is committed to providing world-class service, and we're happy to hear that they've been a valuable resource for you. Overall, we're proud to have helped you streamline payroll with Beti and ensure accuracy for everyone's pay. We appreciate your feedback! ### 11. Easy To Navigate Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** Easy to navigate and find items, request time off,hours,pay stubs,tax forms ,etc. **What do you dislike about Paycom?** I cannot think of any reason to dislike it at the moment. **What problems is Paycom solving and how is that benefiting you?** It is very easy to use and encompasses many things under one program. ### 12. Paycom is easy to navigate and shows all my information in one easy step. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Easy to navigate and find my payroll info. **What do you dislike about Paycom?** Nothing, Paycom is great and I would highly recommend to anyone. **What problems is Paycom solving and how is that benefiting you?** Paycom is making it very easy to enroll in benefits and view my paycheck. ### 13. GREAT **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** Getting to see a break down of your hours and pay before it deposits. **What do you dislike about Paycom?** Nothing at all i love pay come it works great **What problems is Paycom solving and how is that benefiting you?** Letting me see what I will get paid before it hits my bank so I am able to budget ahead. ### 14. Very easy to navigate on and easy to fix any mistakes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** Easy to get into and reset it needed. Has a good security system **What do you dislike about Paycom?** I have no complaints. Always super easy to use. **What problems is Paycom solving and how is that benefiting you?** Don't have to go to any office can fix and access easily on your phone or device ### 15. Centralized Payroll System for Remote Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Michaela K. | Compliance Director, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Paycom?** I find Paycom very useful because it keeps all of payroll and employee benefits in one place, which is especially helpful since we are a fully remote company. I like the ease of use when reviewing timecards, approving PTO, and looking up employee information. It's good to have it all in one place so employees can access it at any time. I also like that viewing and printing paystubs is easy. **What do you dislike about Paycom?** Learning to navigate Paycom can be difficult and looking up previous employee reviews is hard to find at times. Having less drop downs for where information is stored would be beneficial. **What problems is Paycom solving and how is that benefiting you?** Paycom keeps all payroll and employee benefits in one place, which is especially useful for our remote company. It's easy to review timecards, approve PTO, and access employee information, allowing employees to access everything anytime. **Official Response from Alexis Correa:** > We appreciate your feedback on Paycom's single HR and payroll software, which has helped streamline payroll and employee benefits management for your remote team. Our software is designed to provide a single source of truth for all employee data, making it easier to manage payroll, time and attendance and benefits in one place. To further enhance your experience, we recommend exploring our innovative tool, IWant™, which provides instant and accurate employee data. By leveraging IWant and collaborating with your dedicated specialist, you can unlock the full potential of our software. ### 16. This app is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** I can see my hours and how much my paycheck will be before i actually get paid **What do you dislike about Paycom?** Nothing its great. So far i see nothing wrong with the app **What problems is Paycom solving and how is that benefiting you?** I get paid early ### 17. Paycom has become more user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna C. | WOW Youth Counselor **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** I like that its easier to find things than before. I also like the email reminders that usually include the link to get me to where I need to go. **What do you dislike about Paycom?** As of now the only issue I have is just trying to remember how to enter Pto requests. **What problems is Paycom solving and how is that benefiting you?** As of now I really like that I'll see how much my paychecks will be ahead of time so I can start budgeting and getting an idea of what bills to pay and what I'll have leftover for other things. ### 18. Mostly user friendly pay roll app. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** I like the ease of seeing my hours worked and the ability to see how much I can expect each paycheck. The fact that it will notify me when I've missed a punch is extremely helpful. **What do you dislike about Paycom?** The process of correcting a punch is somewhat confusing. My coworkers and I have all had issues with this but I will say it is getting better to deal with. **What problems is Paycom solving and how is that benefiting you?** I have only used this for months and haven't seen any significant changes that has changed my user experience. ### 19. What a great payroll system!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** March 17, 2026 **What do you like best about Paycom?** What I like about Paycom the most is that it is easily accessed. I can get it on my computer or my phone. Everything is in one site. I can check my pay, vacation time and benefits right there. **What do you dislike about Paycom?** The time clock punch on my phone. A lot of times my phone tells me i successfully checked out, only to find out in the next morning, I didn't. I've gone so far as to have a witness see what I'm seeing. It gets frustrating. **What problems is Paycom solving and how is that benefiting you?** don't know of any. ### 20. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 30, 2026 **What do you like best about Paycom?** Ease of use and the fact everything is laid out, easy to read **What do you dislike about Paycom?** The interface is a bit clunky. Took a bit to find what I wanted to see **What problems is Paycom solving and how is that benefiting you?** Breaking down where my money is going ### 21. Easy to use. Intuitive interface. User friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 14, 2026 **What do you like best about Paycom?** Very user friendly. Intuitive interface and lots of options. **What do you dislike about Paycom?** I don't really see any downsides in using paycom. **What problems is Paycom solving and how is that benefiting you?** It makes it easy for me to check my pay over multiple years of stubs and keep track of my time off accruals amongst other things. ### 22. Comprehensive Customer Service Structure **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Paycom?** Comprehensive customer service structure. **What do you dislike about Paycom?** There are more capabilities than we have time to use as a small organization. **What problems is Paycom solving and how is that benefiting you?** Further refining applicant tracking and then connecting another platform we use to payroll. They help us focus on creating and using efficiencies. **Official Response from Alexis Correa:** > Thank you for the review, Jessica! We’re glad to hear our dedicated support structure has been meaningful as you work to improve efficiencies and that you’re able to receive one‑on‑one guidance from a specialist who’s readily available. We understand Paycom offers a wide range of capabilities, and our team is always here to help organizations focus on the features that matter most and get value at a pace that works for them. ### 23. They made it much more user-friendly since two ago **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** Ease of accessing with your cellular phone. **What do you dislike about Paycom?** Really nothing so far. Much easy to navigate than before. **What problems is Paycom solving and how is that benefiting you?** Checking on wage earnings and hours made during anytime during the week. ### 24. Work **Rating:** 5.0/5.0 stars **Reviewed by:** Vicky . **Reviewed Date:** May 04, 2026 **What do you like best about Paycom?** I can look everything I need to in here And I can see my hrs as well If I need to call off or anything I can do it right on here **What do you dislike about Paycom?** There isn't anything I do t like about it I love it and it's very helpful **What problems is Paycom solving and how is that benefiting you?** I haven't had any problems with it at all so I can't say anything about it **Official Response from Katie Lenhart:** > Thank you for your review, it's great to see you love using Paycom! ### 25. Paycom is easy to user friendly, which make it easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 26, 2026 **What do you like best about Paycom?** The AI section of Paycom makes the experience so much better. Even users who are not as tech-savvy would agree with my experience. **What do you dislike about Paycom?** The only thing that I dislike about Paycom is that some stuff might not be as accessible, such as checking work hours. **What problems is Paycom solving and how is that benefiting you?** tracking my hours has become so much easier. **Official Response from Katie Lenhart:** > It's great to know you find our IWant AI tool is streamlining your Paycom experience. Thank you for sharing! ### 26. Excellent Business App For New Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** All sections are perfectly organized, and easily found in the menu. **What do you dislike about Paycom?** Sometimes the app crashes for no reason. **What problems is Paycom solving and how is that benefiting you?** I am able to receive all work related information without issues. ### 27. Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** June 29, 2026 **What do you like best about Paycom?** Very easy to use when I have to clock in. **What do you dislike about Paycom?** Not easy when trying to fix dates without a phone number. **What problems is Paycom solving and how is that benefiting you?** I had to fix it myself by getting a phone i can use with paycom. ### 28. Paycom makes payroll easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** April 01, 2026 **What do you like best about Paycom?** The system is fast, intelligently designed and makes dealing with payroll and time a breeze. I appreciate the reminders, as it keeps us inline with our accounting team and is a real great tool. **What do you dislike about Paycom?** I do not necessarily have any negatives. I have used many systems over the years and this one is my favorite. **What problems is Paycom solving and how is that benefiting you?** Time is precious and if I can get in and get out while getting everything I need done then I think thats a good thing. ### 29. Great updates that make the app look clean and friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** How easy it is to navigate. Everything any organization needs to know is at my fingertips. **What do you dislike about Paycom?** There isn't much to not like. The interface is super easy to follow. **What problems is Paycom solving and how is that benefiting you?** Helps me solve keeping track of my earning and what benefits I have active. ### 30. EASY TO USE **Rating:** 5.0/5.0 stars **Reviewed by:** crystal h. **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** I LOVE BEING ABLE TO SEE MY TIMECARD, PAY, AND BENEFITS IN ONE PLACE **What do you dislike about Paycom?** HAVEN'T DISCOVERED ANYTHING YET AND IVE USED IT OFF AND ON FOR YEARS WTH DIFFERENT EMPLOYERS **What problems is Paycom solving and how is that benefiting you?** IT ALLOWS ME TO HAVE ALL OF MY INFO IN ONE CONVENIENT PLACE ### 31. I'm very satisfied overall with the whole Paycom experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Rena G. **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** It's a straightforward platform and they offer help if I need it. **What do you dislike about Paycom?** The only drawback is sometimes it takes a little while to load. **What problems is Paycom solving and how is that benefiting you?** It's helping me with my time and attendance and payroll and benefits support the most. ### 32. Very easy and user friendly and straight to what you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** perks are you get to predict your pay and entering your hours worked is not time consuming. **What do you dislike about Paycom?** At this time there isn't anything I dislike. **What problems is Paycom solving and how is that benefiting you?** Its not time consuming like other platforms ### 33. Easy-to-Use ESS Portal with Fast, Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah C. | Learning & Communications Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Paycom?** The ESS portal was easy to use, and the support team was always quick to respond and helpful whenever I needed assistance. **What do you dislike about Paycom?** The learning component of Paycom is the only area that really needs improvement. It feels a bit dated and isn’t very user-friendly. **What problems is Paycom solving and how is that benefiting you?** It served as a robust HRIS and provided all the reporting I needed. **Official Response from Katie Lenhart:** > We’re glad to hear features like Employee Self-Service® and our dedicated support model made a strong impression and helped streamline your experience. Paycom’s single solution is built to deliver robust reporting and a centralized HRIS. Thank you for your advocacy, Sarah! ### 34. The most effective payroll app available! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay D. **Reviewed Date:** April 06, 2026 **What do you like best about Paycom?** This app is very intuitive making it easy to use. Each update has made Paycom more effective and useful. The time management features are top of the line, the application is always fast and smoothly functioning. **What do you dislike about Paycom?** I can't think of anything that would improve this app **What problems is Paycom solving and how is that benefiting you?** Time Management. In my line of work it easy to forget my time punches. Paycom on multiple occasions makes it certain that all of my time clock activity is documented accurately. ### 35. Very easy to use and whole team utilizes it regularly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals **Reviewed Date:** July 06, 2026 **What do you like best about Paycom?** Clear and concise information concerning payroll, very easy to use **What do you dislike about Paycom?** Our team hasn't had any downside to using Paycom **What problems is Paycom solving and how is that benefiting you?** Approving payroll quickly and easy to resolve any issues that arise concerning pay ### 36. Diversified **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** July 14, 2026 **What do you like best about Paycom?** The fact that it is very user friendly and I can approve or disapprove. **What do you dislike about Paycom?** I am new to paycom so I haven't gotten that far yet. **What problems is Paycom solving and how is that benefiting you?** My hours ### 37. Cashier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** June 24, 2026 **What do you like best about Paycom?** See your time and pay ck , days,hours ,taxes all about check and what going on... **What do you dislike about Paycom?** All is good about paycom.. no dislike about this.. **What problems is Paycom solving and how is that benefiting you?** It let me know what going on w ck and I like it.. ### 38. Outstanding Experience—Highly Recommended **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica V. | R, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Paycom?** Paycom makes it easier to attract more qualified talent from the moment they create a candidate profile to the day they onoard and every step in between. Customer support is always responsive and helpful. **What do you dislike about Paycom?** The Talent screen can be a bit clunky; we often have to click backwards several screens to return to a task. Hyperlinks would be great. **What problems is Paycom solving and how is that benefiting you?** Before moving to the Talent Management platform, we didn’t have a dedicated process for job ads, scheduling, résumé review, or candidate management. This system has streamlined our workflow, improved the quality of our applicant pool, and reduced our time-to-fill by nearly 60%. **Official Response from Katie Lenhart:** > Jessica, thank you for taking the time to share your experience with Paycom! We're thrilled to hear that our Talent Management module has streamlined your workflow, improved the quality of your applicant pool and reduced your time-to-fill by nearly 60%. We're proud of the impact we're making in helping organizations like yours attract and hire top talent. If you have any other feedback or suggestions, please don't hesitate to reach out to your dedicated specialist. We value your partnership and look forward to continuing to help you achieve your talent management goals! ### 39. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** March 18, 2026 **What do you like best about Paycom?** Everything on the site is user friendly. I can log in and view my pay checks and available PTO pretty easily. I can also submit requests and view any documents that I have previously received from HR. I also like that there is an app that I can use from my phone. **What do you dislike about Paycom?** I have no come across any issues at this time. **What problems is Paycom solving and how is that benefiting you?** How much my check will be and when it will arrive. How much PTO I have available and when I have used hours previously. ### 40. One stop shop **Rating:** 5.0/5.0 stars **Reviewed by:** Brittiany J. **Reviewed Date:** June 15, 2026 **What do you like best about Paycom?** I really appreciate the ease of use. I especially like the paycheck approval. **What do you dislike about Paycom?** The initial use of the web page submission can be confusing with multiple options. **What problems is Paycom solving and how is that benefiting you?** All of my HR and paycheck concerns are at the the tips of my fingers. ### 41. Anytime, Anywhere, Paycom works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Paycom?** I can log in anytime and anywhere, and I really love how convenient that is. **What do you dislike about Paycom?** Sometimes I notice my colleagues struggling to access documents on their phones, and they end up having to go to a computer just to open them. **What problems is Paycom solving and how is that benefiting you?** Going paperless has made it much easier for me to access things quickly and more readily. Everything feels more centralized now, which helps me stay organized and find what I need without digging through paperwork. **Official Response from Alexis Correa:** > Thank you for your 5‑star review! We’re glad to hear the Paycom mobile app and paperless experience have helped keep everything centralized, accessible, and convenient for you anytime you need it. ### 42. Its not complicated its very easy and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** July 07, 2026 **What do you like best about Paycom?** Its fast I didn't have no complications since day 1 I was very comfortable. **What do you dislike about Paycom?** nothing negative to say about Paycom I like everything about it. **What problems is Paycom solving and how is that benefiting you?** No problem I have with Paycom ### 43. My experience so far has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** July 13, 2026 **What do you like best about Paycom?** The accessibility is very easy to maneuver and I am never confused. **What do you dislike about Paycom?** I can not think of anything that is detrimental to the success of Paycom **What problems is Paycom solving and how is that benefiting you?** Payroll solutions ### 44. Using Paycom that's been a wonderful experience it is very easy simplistic and holistic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 23, 2026 **What do you like best about Paycom?** That I have complete control over most of my employee needs **What do you dislike about Paycom?** Nothing I dislike at all it is a very easy to use and wonderful platform **What problems is Paycom solving and how is that benefiting you?** It gives employees control over how they are paid and their time ### 45. Paycom is easy to understand and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 25, 2026 **What do you like best about Paycom?** I like the breakdown of the paycheck and how it changes. **What do you dislike about Paycom?** The benefits pages is a bit confusing to find items when it's just PDFs. **What problems is Paycom solving and how is that benefiting you?** 95% of the time, I don't have to reach out to HR. ### 46. Member Services Lead Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** July 01, 2026 **What do you like best about Paycom?** It is user friendly, you can access from a PC or mobile app. **What do you dislike about Paycom?** some times it takes a bit long to refresh after clicking a selection **What problems is Paycom solving and how is that benefiting you?** not sure what problem Paycom is working on. ### 47. My experience using Paycom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** Time management and resource center for my workplace supporting helpful information and resources for those with special needs. **What do you dislike about Paycom?** There are some basic parts of Paycom that I feel could be improved to be useful while working. Rather than just a information/time. Such as integrating with companies that use programs such as tickets or tags for a mobile computer and such. **What problems is Paycom solving and how is that benefiting you?** Easier time management, using on the app rather than having to punch in a code and patiently waiting to clock in or out **Official Response from Alexis Correa:** > We appreciate the feedback! It’s great to know Paycom delivers a seamless, easy‑to‑use experience. ### 48. It's very understandable, quick and easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** I like that I can just click on something and it shows me everything about that one item that I click on **What do you dislike about Paycom?** I like really everything I feel like it's easy to use and it directs me in the right direction when I need to go to anything **What problems is Paycom solving and how is that benefiting you?** It lets me know my hours worked. If I clock out on the computer or I don't remember clocking out I can always go back and check on paycom to make sure that I did. **Official Response from Alexis Correa:** > We’re glad Paycom is creating a seamless experience where your information is always easy to find. ### 49. Easiest Timekeeping Software I Have Ever Used. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** March 23, 2026 **What do you like best about Paycom?** I like the ease of use for timekeeping from the employee standpoint. From the HR standpoint I really like the OSHA reporting feature and that it does all the tedious counting of time lost, and the ease of knowing the report was done correctly. **What do you dislike about Paycom?** It would be really helpful if there was an employee health feature that kept record of required immunizations and could send reminder emails to employees who are out of compliance. **What problems is Paycom solving and how is that benefiting you?** Helping ensure compliance with OSHA reporting and record keeping. **Official Response from Alexis Correa:** > Thank you for your 5-star review! We’re glad Paycom is creating a seamless experience where important information is always easy to find. ### 50. Paycom is easy to use and the simple format makes it convenient. I would recommend it highly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Reviewed Date:** May 27, 2026 **What do you like best about Paycom?** The mobile app is super helpful. It makes clocking in so simple and easy. **What do you dislike about Paycom?** I dislike the way the punch change request works. It auto sets to "AM" sometimes for me. **What problems is Paycom solving and how is that benefiting you?** It is solving the ease of clocking in and out, and not using a traditional wall mounted clock in device. **Official Response from Katie Lenhart:** > Thank you for your feedback and for taking the time to leave a review. Punch requests are configured on Paycom by your employer, so we recommend reaching out to your HR and payroll team to resolve your concerns. ## Paycom Discussions - [What was your Paycom implementation timeline and experience like?](https://www.g2.com/discussions/what-was-your-paycom-implementation-timeline-and-experience-like) - 1 comment, 3 upvotes - [How secure is Paycom's HR and Payroll data?](https://www.g2.com/discussions/how-secure-is-paycom-s-hr-and-payroll-data) - 1 comment, 2 upvotes - [How can employees elect to contribute all bonus earnings directly into their 401k](https://www.g2.com/discussions/38136-how-can-employees-elect-to-contribute-all-bonus-earnings-directly-into-their-401k) - 2 comments, 1 upvote - [Has anyone used the Expense management tool? Has it served to be useful?](https://www.g2.com/discussions/31706-has-anyone-used-the-expense-management-tool-has-it-served-to-be-useful) - 2 comments, 2 upvotes - [Multi State Employer](https://www.g2.com/discussions/31025-multi-state-employer) - 1 comment, 1 upvote - [View Paycom pricing details and edition comparison](https://www.g2.com/products/paycom/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+01%3A09%3A05+-0500&secure%5Bsession_id%5D=ac518c49-e0ef-41f8-a275-7a993fb15ef3&secure%5Btoken%5D=d9b58ddbae98ffe2d069aab969e9741a0de61558bf725fadc6a917cc180d475f&format=llm_user) ## Paycom Integrations - [Hotel Effectiveness](https://www.g2.com/products/hotel-effectiveness/reviews) - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) ## Paycom Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Digital Receipt Management - Employee Reimbursement - Credit Card Integration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Customization** - Customization - HR Integrations **Basics** - Performance - Mobility **Platform Basics** - Performance **Background Check Administration** - Screening and Assessments - Compliance - Dashboard **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Performance **Platform** - Reward Structuring - Event Management - Workflow Automation - Compensation History - Automated Compliance - Reporting Capabilities - Compensation Data Management **Platform Content** - Content Library - Platform Search - Automation **Platform Basics** - Reporting - Performance **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Payments** - Earned wage access **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Platform - Compensation Planning** - Compensation Budgeting - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Conversational Automation - AI Agents for HR** - Conversational Assistants - Multi‑Language Support & Localization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Compliance** - Governance - Country-Specific - Internal Policies **HR Content** - Knowledge Management - Content Delivery - Document Management **Content** - Content Library - Customizability - Content Creation **Platform Data** - Visualization - Alerts and Notifications **Background Check Data** - Alerts and Notifications **Platform Content** - Enrollment Planning - Dashboard - Education - Benefits Record Management **Platform Basics** - Reporting - Performance **Platform Content** - Automation - Search Tools - Posting Tools **Platform Content ** - Employee Tracking - Employee Development - Career Development **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Benchmarking and Equity - Compensation Management** - Pay Equity - Salary Bands **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Task Automation - AI Agents for HR** - Autonomous Task Execution **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Integration** - Finance **Logistics** - Security - Employee Portal - AI **Performance** - Monitoring - Reporting - Interoperability **Platform Content** - Automation - File Sharing - Content Library **Background Check Additional Functionality** - Integrations - Mobility - Messaging **Platform Additional Functionality** - Mobility - Regulatory Compliance **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Additional Functionality** - Dashboard - Mobility - Portal - Marketing Tools - Integrations **Platform Additional Functionality ** - Dashboard - Mobility - Messaging - Task Management - Portal - Integrations **Platform Additional Functionality** - Integrations - Mobility - Forecasting - Task Management **Feedback** - Continuous Feedback - Requesting Feedback **Administration** - Reports and dashboards - Compliance - Mobile compatibility **Learning** - User Interaction Learning - Error Learning **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Predictive Analytics - AI Agents for HR** - Attrition and Engagement Prediction **Client Invoicing** - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration **Platform Data** - Onboarding Process Reporting - Visualization **Course Management** - Varied User Types - Certifications - Industry Compliance **Monitoring** - Regulations Enforcement - Compliance Monitoring **Reporting** - Cost Tracking - Dashboards **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Platform Performance** - Reporting - Monitoring **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Data** - Dashboards And Reports - Historical Data **Content Generation** - Creativity - Content Accuracy **AI Insight Check - Background Check** - Insight Check **Compliance & Policy - AI Agents for HR** - Policy Enforcement & Compliance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI Investigation and Verification - Background Check** - Verification **Multi‑System Integration - AI Agents for HR** - System Integration & Data Access **Mobile** - Receipt Capture - Mileage Tracking **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Interface** - White Labeling - Multilingual **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Proactive Intervention - AI Agents for HR** - Proactive Nudges & Conversation Support **Mobile Time Tracking** - Time Tracking **Administration** - PCI Regulation Compliant **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Agent Governance - AI Agents for HR** - Human‑in‑the‑Loop Governance **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Talent Acquisition & Recruitment - AI Agents for HR** - AI‑Powered Candidate Screening - Interview & Scheduling Agent **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction **Workforce Management Platform Features** - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Paycom Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,558 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)