# Iru Reviews **Vendor:** Iru **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 789 ## About Iru Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ## Iru Pros & Cons **What users like:** - Users appreciate the **ease of use** of Iru, highlighting its user-friendly interface and helpful support. (345 reviews) - Users highlight the **responsive and helpful customer support** , enhancing their overall experience with Iru. (254 reviews) - Users appreciate the **ease of device management** with Iru, finding it user-friendly and cost-effective for policy implementation. (174 reviews) - Users highlight the **easy setup** of Iru, with seamless deployment and supportive customer assistance enhancing their experience. (152 reviews) - Users appreciate the **intuitive platform** of Iru for Apple Device Management, enhancing efficiency for both admins and users. (148 reviews) - User Interface (131 reviews) - Features (128 reviews) - Setup Ease (128 reviews) - Deployment Ease (107 reviews) - Intuitive (103 reviews) **What users dislike:** - Users note the **missing features** like advanced EDR capabilities and enhanced reporting options, impacting overall functionality. (71 reviews) - Users note the **lack of advanced features** in Iru, feeling it needs more maturity and extensibility for better functionality. (56 reviews) - Users find the **lack of Windows device management** limits functionality, complicating workflows and increasing costs for IT teams. (53 reviews) - Users are frustrated by the **limited compatibility** of Iru, especially for those needing support for various operating systems. (51 reviews) - Users express frustration over **high costs and unpredictable pricing** , leading to dissatisfaction and challenges for small companies. (46 reviews) - Poor Reporting (39 reviews) - Compatibility Issues (31 reviews) - Improvement Needed (31 reviews) - Update Issues (31 reviews) - Limited Customization (23 reviews) ## Iru Reviews ### 1. Best-in-Class Support from True Mac Experts **Rating:** 5.0/5.0 stars **Reviewed by:** Laurel D. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Iru?** The support and ease of the platform. I spend a lot of my job talking with different support agents and teams, and Iru's is by far the best. Being able to talk with not only a real person, but a true Mac expert has been huge when I've needed support with the platform! **What do you dislike about Iru?** When the change from Kandji to Iru was made, the only thing that I disliked was when our renewal came around, the price increase with Iru was not discussed with us before we had the opportunity to inquire why we could not keep our original rate. In the end we were able to chat with our Iru rep and it was all fine! **What problems is Iru solving and how is that benefiting you?** We are a fully remote, global team. Iru allows us to have maximum security across our devices not only to protect our employees, but also our clients. It ensures our clients know their information is safe with our team. ### 2. Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan T. | IT Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** Iru is clearly built with Mac environments in mind, and that’s been a huge win for us. As a fully remote workers’ comp insurance company, we needed something that simply works without a lot of overhead—and Iru delivers. The MDM capabilities are robust while still being easy to manage, and the interface is clean and intuitive. Its connection with Apple Business Manager makes deploying apps and provisioning devices incredibly straightforward, which is especially helpful for remote onboarding. I’m also able to manage and deploy Microsoft 365 apps across our fleet seamlessly, without friction. On top of that, their team went a step further and helped us build custom scripts to enforce additional tools like remote screen-sharing software and cloud storage sync utilities. That flexibility, along with the hands-on support, was genuinely appreciated—particularly during our onboarding process. Overall, onboarding new users and devices is very smooth, and their chat and tech support are fast, helpful, and knowledgeable. That makes a real difference in day-to-day operations. **What do you dislike about Iru?** There’s not much to complain about so far. As with any platform, there are always small features I wish were included in the price, but nothing that has impacted our day-to-day operations. **What problems is Iru solving and how is that benefiting you?** Iru has completely transformed how we manage IT for a fully remote team. I’m the only IT resource supporting ~50 employees, and before Iru, everything was manual: screen-sharing into individual machines to troubleshoot issues, fix user mistakes, run updates, and make sure devices stayed compliant with our standards. It was time-consuming and not scalable. Provisioning was especially painful. If a machine failed, building a replacement from scratch to meet our specifications and security requirements could take an entire day. That simply wasn’t sustainable as we grew. With Iru, especially combined with Apple Business Manager, we can now deploy, remediate, and manage devices in a fraction of the time. Devices can be configured quickly and consistently, policies are enforced automatically, and I no longer have to constantly “check in” on every machine. As we scaled from 15 to 50 employees in about a year, Iru was a true lifesaver. It allowed us to grow without needing to expand IT headcount, while also improving consistency, security, and overall efficiency. ### 3. Streamlined Apple Device Management with an Easy Interface and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua J. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Iru?** We love the managment tools it gives us to prevent loss and steamline setup of devices when onboarding / offboarding teammates. The process is straightforward and interface is easy to use. It also integrates perfectly with our Apple devices to prevent headaches of needing to know everything about the backend of the systems. The pricing is within budget and support we recieve when needed is excellent. I have yet to utilize the AI tools, but I trust that they will add to the overall value and performance of the product. I also expect the AI tools will streamline the performance of the enrollment process and save me time daily. **What do you dislike about Iru?** I wish there were a mobile companion app that offered the same level of management, so I could handle things at a moment’s notice right from my pocket. **What problems is Iru solving and how is that benefiting you?** It has provided emergency, direct, and simplified management of our company devices, resulting in zero loss of devices and no downtime since implementation. ### 4. Intuitive Blueprinting and Smooth Apple Device Onboarding with Iru **Rating:** 4.5/5.0 stars **Reviewed by:** Boudewijn v. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Iru?** What I like most about Iru is the combination of its blueprinting functionality and overall ease of use. The platform is very intuitive, which makes managing Apple devices accessible even without a dedicated IT team. The blueprinting feature allows us to standardize configurations, security settings, and applications across all devices with minimal effort. This not only improves consistency, but also saves us a significant amount of time in day-to-day management. Onboarding new users is also very smooth. The enrollment process is straightforward, and users can simply log in with their Microsoft 365 credentials. Within an hour, devices are fully configured and ready to use, creating a seamless experience for both IT and end users. Overall, Iru strikes a strong balance between usability, automation, and efficient onboarding for our Mac-only environment. Coming from no prior solution, the investment initially feels significant. However, we strongly believe that a well-implemented MDM solution is essential nowadays, both from a security and operational perspective. **What do you dislike about Iru?** The initial implementation requires some time and effort, especially if you have general IT affinity but not a deep technical background. Setting up integrations (such as with Microsoft Entra ID) and properly configuring blueprints can involve a fair amount of trial and error. That said, it is definitely manageable. Iru provides solid documentation and tutorials, and their live chat support is very responsive and helpful when you run into issues. One area for improvement would be offering more structured implementation support. For example, an optional paid onboarding or guided setup service could help organizations get up and running faster and with more confidence, especially those without a dedicated IT team. **What problems is Iru solving and how is that benefiting you?** Before using Iru, we didn’t have a centralized way to manage and secure our Apple devices. Device setup was largely manual, which made onboarding time-consuming and increased the risk of inconsistencies in configurations and security settings. Iru solves this by providing a structured and automated way to manage our entire device fleet. With blueprints and automated policies, we can ensure that every device is configured consistently and meets our security standards from the start. This has significantly improved our onboarding process — new employees can be up and running within an hour — and reduced the time spent on ongoing device management. It also gives us much better control and visibility over our environment, which is essential from both an operational and security perspective. For a small consultancy without a dedicated IT department, this has made a noticeable difference in efficiency and reliability. ### 5. On point MDM solution **Rating:** 4.0/5.0 stars **Reviewed by:** Omri V. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Iru?** The new EDR Solution seems pretty robust, Assignment maps are really useful , being able to use IFTTT( if this then that) style arguments to assign apps , limitations and conditions for each endpoint.. **What do you dislike about Iru?** You are still able to set up conflicting settings, for example, if you set up logging in with an IDP like Google Workspace, and also set up a local password replacement policy, you can get locked out of your user because its managed by Google,yet Iru thinks you need to change your password. When setting up IDP sync this setting should be turned off automatically instead of having and alert or disclaimer reminding you of the potential conflict. **What problems is Iru solving and how is that benefiting you?** Orchestrating all of our Mac based laptops company wide, being able to deploy custom apps as well as pre-made out of the box ready made apps to deploy as well as having an "app store" of sorts comprised of approved apps ready to go. ### 6. Simple and reliable Apple device management **Rating:** 4.0/5.0 stars **Reviewed by:** Domingo J. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about Iru?** IRU has been a solid solution for managing Apple devices in our organization. The platform is intuitive, easy to deploy, and the automation features make device configuration and maintenance much more efficient. The interface is clear and policies can be applied quickly, which saves a lot of time for IT teams. Documentation and resources are also helpful when setting up new configurations. **What do you dislike about Iru?** That said, some advanced customization options could be a bit more flexible. Overall, it’s been a very positive experience and a good choice for organizations looking to simplify Apple device management. **What problems is Iru solving and how is that benefiting you?** IRU helps us centralize the management of our Apple devices and automate many tasks that would otherwise require manual configuration. This reduces the time spent on device setup, software deployment, and policy enforcement. As a result, our IT team can manage devices more efficiently and ensure that all machines stay compliant with our security and configuration standards. ### 7. Effortless Mac Management with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tom G. | Lead IT Support & Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I like Iru for managing my Mac devices with ease. It allows me to do zero touch deployments, automate updates, and keep the devices secure for SOC2 compliance. I use EDR and vulnerability management too. Iru is so easy to use and I like it so much better than Jamf because it works right out of the box, which is great for me as a department of one. Setting up Iru took less than a day and the interface is so easy and seamless. The Drata integration connects to Iru and helps automate software update policies and offboarding by automatically locking devices when an employee leaves. Iru makes my process for SOC2 compliance seamless. **What do you dislike about Iru?** I would like to see them implement more AI features or use AI to help us automate more software update policies. **What problems is Iru solving and how is that benefiting you?** I use Iru for zero touch deployments, automating updates, and ensuring security for SOC2 compliance. It's easy to use, works out of the box, and the setup took less than a day, which is great for a department of one. ### 8. Effortless Endpoint Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin A. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** Iru really stands out for its ease of set-up, allowing me to effortlessly move from no device management to zero-touch, set-and-forget endpoint enrollment and maintenance. This is especially valuable for me as a Head of IT when joining an organization lacking effective device management. The support from Iru is exceptional and incredibly helpful, as I have always had positive experiences with their team who go above and beyond to assist with issues or troubleshoot abnormalities. I find Iru is indispensable for quickly configuring endpoints to a secure baseline, automatically keeping the fleet up to date, and easily deploying applications. Its user-friendly experience empowers end-users to keep their devices updated with minimal friction and intervention from me. The initial setup was extremely easy. **What do you dislike about Iru?** The only sticking point for me is their licensing model. I tend to work for start-ups with less than 100 endpoints to manage and their 25 license buckets make it hard to sell the solution over others internally. I'd definitely appreciate more flexibility or smaller license buckets. This has consistently been a sticking point for budget approvers that results in long conversations about going for the solution. **What problems is Iru solving and how is that benefiting you?** I use Iru to configure endpoints to a secure baseline quickly, keep the fleet up-to-date automatically, and deploy applications easily. Its user-friendly interface empowers users to update devices with minimal effort, reducing my intervention. ### 9. Seamless Fleet Management with Intuitive Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | Sr. Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Iru?** I love how Iru is so easy to set up and manage. I got tired of having to be the only person that understood our management solution, but now with Iru, any junior admin could pick it up in just an hour of training. The self-service feature is a standout for me, allowing me to deploy anything from applications to bookmarks to custom scripts to fix a variety of problems or make changes. It really gives me everything I could hope for. Also, the fact that it helps keep my devices and software up to date is incredibly helpful. The platform is so intuitive that I was able to build out everything I needed quickly, and it’s a truly great product that I’ve recommended to friends and colleagues. For ease of use, I think it's best in class at this moment in time. **What do you dislike about Iru?** Honestly, pretty much like every aspect of Iru, my only minor complaint is since we've moved from Kanji to Iru, the online chat now has an intermediary step where you have to kinda go through a bunch of AI guided stuff until you get to a person. For my own stake, I would much rather be able to go straight to a person like I did when it was still Kanji. **What problems is Iru solving and how is that benefiting you?** I use Iru to keep my fleet up to date and track software deployments to devices. The self-service feature allows deploying apps and custom scripts, offering everything I need. It integrates with Axonius, necessary for security teams. ### 10. Clear, Real-Time Tracking That Boosts Efficiency and Accountability **Rating:** 5.0/5.0 stars **Reviewed by:** Marwan S. | Machine Learning Engineer, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Iru?** What I like best about Iru is the tracking feature. It gives clear, real-time visibility into activities and progress, which makes monitoring tasks and workflows much easier. Having everything tracked in one place reduced follow-ups, improved accountability, and helped me spot issues early. It noticeably improved efficiency and saved time compared to manual tracking methods. **What do you dislike about Iru?** The tracking feature could be improved in terms of customization and performance. In some cases, it lacks flexible filters and advanced reporting options, which makes it harder to analyze data for specific time ranges or use cases. Occasional delays in updates also reduce real-time accuracy. Adding more configurable tracking views, faster refresh times, and exportable reports would significantly enhance the overall experience. **What problems is Iru solving and how is that benefiting you?** Iru solves the problem of fragmented and manual tracking by centralizing all tracking activities in one platform. It improves visibility, reduces the risk of missing updates, and makes it easier to monitor progress in real time. As a result, I spend less time on follow-ups and manual reporting, decisions are made faster, and overall workflow efficiency has improved. ### 11. Game-Changing Automation and AI Insights in One Streamlined Device Management Hub **Rating:** 5.0/5.0 stars **Reviewed by:** Marwan S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Iru?** The automation and AI-driven insights are absolute game-changers. Iru has successfully unified Apple, Windows, and Android management into a single, sleek interface. The "Auto Apps" library is particularly impressive—it handles patching and updates for over 200 applications autonomously, which has drastically reduced our IT ticket volume. The zero-touch deployment via Apple Business Manager works flawlessly every time. **What do you dislike about Iru?** The transition from the Kandji branding to Iru was a bit sudden, and while the AI features are powerful, the learning curve for advanced "Assignment Maps" can be a bit steep for new admins. Additionally, the list view customization in the admin console could be more flexible to allow for better filtering of massive device fleets. **What problems is Iru solving and how is that benefiting you?** Iru solved our fragmented tool problem. Before Iru, we were using three different tools to manage Macs, Windows PCs, and mobile security. Iru unified these under one lightweight agent. It has automated our security compliance (CIS Benchmarks) and ensured that our remote workforce is always patched without manual intervention. This has saved our team roughly 15-20 hours of manual labor per week. ### 12. Clean, High-Performance Platform with Fair Pricing and Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Iru?** The solution itself is very clean and clear. The functions are easy to understand and change ourselves. The support is generally really good and even the sales teams are clear and don't try to trick you into anything. You can integrate your SSO solution so saving stress with user names and passwords, and the performance of the system is really good. We've never had an issue with platform performance. The pricing is fair and for us, the increased compliance for our security standards is excellent. They have implemented an AI system for support and some other bits. It's good so far. **What do you dislike about Iru?** The only downside I’ve found so far is the support around specific integration issues. For example, with Sophos Intercept X, there aren’t clear instructions for implementing Sophos in Iru. I understand the reasoning behind that, but it still doesn’t necessarily help us as a company. **What problems is Iru solving and how is that benefiting you?** Iru has transformed how we manage our Apple devices, giving us a clear understanding of our devices, updates, and the users across our systems. The assignment maps have been a great update, making it easier to manage things in a more granular way. ### 13. Effortless Device Management with Fast Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Dave N. **Reviewed Date:** April 20, 2026 **What do you like best about Iru?** I find Iru easy to understand and use, which reduces admin friction and workloads. The help-desk staff is outstanding, always providing excellent support. I really like being able to create pre-built and custom library items for various device blueprints, which makes device management incredibly fast and easy. The ability to create conditional mapping of library items using metadata tags enables another level of custom control, which is very valuable. The initial setup was incredibly easy, as it took just a few minutes to get started with a basic blueprint with EDR. **What do you dislike about Iru?** I'd like to see more expansion of their prebuilt library items. Their helpdesk is not open on weekends. **What problems is Iru solving and how is that benefiting you?** I use Iru to control devices and track compliance frameworks. It simplifies managing laptops with user assignment, asset tagging, software deployment, and EDR. Custom library items speed up device management, while metadata tags add control. ### 14. Streamlined Mac Management with Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** David T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Iru?** I like Iru's user interface because it's very straightforward, making the software easy to understand despite being quite powerful. It's great for coordinating with my ISV and outside IT consultant because they can access everything they need. I also appreciate that if there's ever an issue, I can log in to Iru and identify the specific computer or IP address causing the problem, which helps in coordinating with my IT service provider and cybersecurity consultant. **What do you dislike about Iru?** It really only works well with Apple systems, like Macs and iPhones. We have one user with an Android phone, and it's cheaper for us to replace her phone with an iPhone than to do some VI solution. If you have a hybrid system, I don't think it works nearly as well. Also, we still have to use other products, like Okta, for identity management. It would be ideal if it could be one product. **What problems is Iru solving and how is that benefiting you?** Iru ensures we have the latest updates, security fixes, and proper software on our Macs and iPhones. ### 15. Fast Implementation and Easy Migration Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Tyson S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Iru?** It truly shows. I spend less time in the portal than I did with our previous MDM solution. It took me about a week to understand the basic workflows, and then less than two weeks to have something fully implemented and ready for migration. Their migration automation was very easy to use, and it created a good end-user experience on our side. **What do you dislike about Iru?** I wouldn’t say I dislike it, but I was hoping new features—such as the simplified PSSO—would be available, and that we could use Dynamic SCEP instead of Static or even the ability to select either or. **What problems is Iru solving and how is that benefiting you?** This has helped us eliminate a lot of technical debt. With our previous MDM solution, we constantly had to build customizations just to meet our needs. The problem was that when the MDM provider eventually released updates, they would often break our setup. Now I can quickly test new features on the fly without needing a separate sandbox environment, which makes it much easier to adapt without risking disruption. ### 16. Easy-to-Navigate Dashboard with Quick, Helpful Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I really like the easy-to-navigate dashboard, and I appreciate the quick response times when I have questions or need support through their iru support chat. **What do you dislike about Iru?** I wish there was a more structured onboarding experience, similar to Jamf. Specifically, it would be helpful to have guided setup steps, clearer documentation on key features, and more intuitive in-app instructions or walkthroughs. Right now, it can take some trial and error to understand how everything fits together. **What problems is Iru solving and how is that benefiting you?** Iru helps us manage and keep all of our software up to date, making sure everything is running smoothly across devices. It also supports our onboarding process for new staff and residents by helping ensure their devices are properly set up and ready to use. This saves time, reduces manual work, and helps maintain consistency and reliability across our systems ### 17. Fast Setup, Strong Mac Self-Service—But Windows and One-Off Tasks Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Iru?** What I liked best were a few key things. First, the setup was easy—we were able to get devices enrolled within minutes. I also really liked the Blueprint design and its conditional logic, which makes it straightforward to set up user self-service. The self-service portal is another highlight, since it’s nice not having to babysit every install request. Finally, the built-in App Library is exhaustive (for Mac). Customer support is also very responsive. If the AI agent can't provide an answer they'll connect to you a real human. **What do you dislike about Iru?** There are a few shortcomings we’ve noticed. Windows support still has a long way to go, especially when you compare it to the features available on Mac. There also isn’t an easy way to run a one-off command or open a remote terminal. Finally, making one-off changes can feel cumbersome because of the blueprint and app library setup. **What problems is Iru solving and how is that benefiting you?** We were using another MDM platform before Iru. The Iru team was very helpful with our migration. They were able to provide runbooks and scripts to help make the cutover easier. ### 18. Centralizes Management, Simplifies Support Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Phirun S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I really like Iru's simple interface, which makes it easy to use. The help desk is very responsive, which is great for getting issues resolved quickly. The ticketing system is also a feature I appreciate as it simplifies my job as a help desk technician and allows me to focus my time on other important areas. **What do you dislike about Iru?** I wish there was a dark mode for the simple interface. It would be great to have more flexibility in group settings, like being able to combine different aspects or permissions into different groups. The current setup doesn't allow one person to easily belong to multiple groups and get all the permissions they need. **What problems is Iru solving and how is that benefiting you?** Iru solves managing multiple devices by centralizing software and updates, simplifying my job and allowing me to focus on more important areas. ### 19. Iru Makes Mobile Device Management a Breeze, Backed by Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Karen Y. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Iru?** Iru makes mobile device management a breeze. Their support team is also among the best I’ve encountered across roughly 100 SaaS companies I’ve worked with. **What do you dislike about Iru?** I can’t really think of any significant downsides. The only thing that comes to mind is that I’d like the option to create a custom profile directly within the platform, rather than relying on third-party tools like iMazing Profile Editor to generate a “mobileconfig” file and then import it into Iru. **What problems is Iru solving and how is that benefiting you?** It helps us manage our fleet of around 150 MacBooks by automatically provisioning them for new hires and remotely erasing departed employees’ laptops, which helps us stay compliant with our security requirements. ### 20. Effortless MDM Management with Stellar UX **Rating:** 5.0/5.0 stars **Reviewed by:** Dmitry A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Iru?** I love that Iru made our first experience with MDM easy, seamless, and generally pleasant. The UX of their platform stands out to me because, as a small team, we can't spend a lot of time researching how things work with different vendors. With Iru, we don't have this issue, we're just able to do what we want. The initial setup was extremely easy. I also appreciate that we can use Iru with Google Workspace integration and Tailscale. **What do you dislike about Iru?** Even though their documentation generally is very descriptive, sometimes it's easy to get lost there. **What problems is Iru solving and how is that benefiting you?** Iru simplifies our first MDM experience by making it easy and seamless. Its UX lets us perform tasks without spending much time figuring things out, which is great for a small team. ### 21. Effortless Device Management with Powerful Endpoints **Rating:** 4.0/5.0 stars **Reviewed by:** Scott J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Iru?** I really like the blueprint function and the ability to do conditional logic based on different attributes of different devices. That's been really helpful for us so far. I also really like the ability to add new software to the library catalog, which we can then add to the app store that's available on people's laptops so that they can easily install stuff without having to go out onto the Internet and do it themselves. **What do you dislike about Iru?** The only thing I could think of is the ability to add our own custom software to the catalog. I believe right now, we have to request it to be done on the Iru side, but sometimes it'd be nice if we could just do it ourselves. Especially for, like, a homegrown application that we develop in house. **What problems is Iru solving and how is that benefiting you?** I use Iru for endpoint management and threat detection. It lets us manage many devices on one platform, provides endpoint security, and helps manage software across our laptops with ease. ### 22. One-Stop Solution for Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Matt A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Iru?** I really like that Iru is a one-stop shop for managing all of our devices. It's very user friendly, and I didn't need any specialized training. I was able to follow their documentation to create a well-built system for our business. The ease of use, alongside cost and customer service, was a big factor for switching from Hexnode. The initial setup was very easy. I also appreciate how Iru helps us manage app control on iPads and Macs with its blueprint system, scan for vulnerabilities, implement patch management, and integrate Google Workspace for a secure login system. **What do you dislike about Iru?** Windows is still a new feature in their tool belt and is continuously being upgraded. I'm looking forward to additional features that they are adding for that platform. **What problems is Iru solving and how is that benefiting you?** Iru helps us manage app control for iPads and Macs with blueprints, scans for vulnerabilities, implements patch management, and integrates Google Workspace for secure logins. ### 23. Excelent MDM for Apple (and now Windows) devices - Powerful yet easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Joaquin R. | TechOps Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Iru?** Although some skepticism in the community (which is normal when an Apple-only tool extends support for Windows devices), Iru keeps being an exceptional tool. They've not only welcomed Windows devices, but they have also kept releasing features for the Apple ecosystem. I see this extension as an opportunity for my company to manage different devices from a platform I'm already familiar with. **What do you dislike about Iru?** As I mentioned previously, their EDR solution is not yet at the level of some competitors. Something that I would like to see is a more open approach to pricing. **What problems is Iru solving and how is that benefiting you?** Zero touch deployments Security/compliance checks and software deployment Securing assets ### 24. Rock-Solid macOS Management That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Melonie L. | Procurement & Contracts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Iru?** We have been using Iru for macOS management for the past few years, and the biggest thing for us is reliability. It just works. New hires receive a Mac that is ready on day one with the right apps and security settings already in place. Updates and policy changes happen in the background without creating disruption. For a team that is mostly Mac based, that consistency has made a real difference **What do you dislike about Iru?** There was a bit of a learning curve early on as we refined our policies and figured out the best way to structure things for our environment. It took some upfront time to get everything dialed in. Once it was set up properly though, it has been very steady. **What problems is Iru solving and how is that benefiting you?** Before Iru, managing Macs felt reactive. Manual setups, chasing updates, and double checking configurations were taking more time than we wanted. Now provisioning is automated, security policies are enforced consistently, and we are not constantly putting out small fires. For a lean IT team in a regulated biotech company, that time savings and improved control over our macOS environment has been extremely valuable. ### 25. Kandji/Iru: The Easiest Way to Manage Your Growing Apple Fleet **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan L. | Global Head of IT Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Iru?** The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance. **What do you dislike about Iru?** While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs. **What problems is Iru solving and how is that benefiting you?** Iru is solving our biggest challenge of maintaining a consistent security and compliance baseline across our rapidly growing fleet of Apple devices. It allows us to remotely enforce encryption, install critical security updates, and deploy required applications automatically. Crucially, Iru has made our device provisioning entirely hands-off. We can now simply ship a brand-new device directly to a user, and it automatically enrolls, configures, and secures itself right out of the box (OOBe) using Kandji's integration with Apple Business Manager. The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location. ### 26. Transforms Device Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I love how Iru simplifies installing multiple applications and makes tracking and locating iPads so efficient. The time-saving aspect of installing updates and new programs is incredible—it only takes 10-15 minutes instead of days or weeks. Plus, I don’t have to manage separate Apple accounts on each device, which is a huge relief. Everything has been working great for us, and the initial setup took just minutes. I really wish I had started using Iru years ago. **What do you dislike about Iru?** Onboarding can be tedious on the first set up. **What problems is Iru solving and how is that benefiting you?** Iru simplifies installing applications, tracking, and updating iPads, saving time by making updates take minutes instead of days, and eliminating the need to manage Apple accounts on each device. ### 27. Simple, Fast Way to See Needed App Updates and Onboard Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I like how simple it is to use and how easy it is to see which applications need updates. It’s also helpful for employees to get up to speed, since it lets us install all of our required software solutions quickly and without much hassle. **What do you dislike about Iru?** Sometimes it’s a little clunky to update apps through the Iru tooltip, so I tend to treat it more like a to-do list and then go in and manually update what needs to be updated. **What problems is Iru solving and how is that benefiting you?** It helps me understand which applications are available to me as an employee, and it also manages regular software updates so I stay compliant. ### 28. Effortless Fleet MDM with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Washington Luiz C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Iru?** I like Iru for its automatic updates, compliance, and security features, which are crucial in managing our fleet. I also appreciate the amount of library apps available, which make implementing tasks like WiFi and printer installs really easy. Once I learned how it works, everything became easy to use. I rate it a 10 out of 10 for recommending to friends or colleagues. **What do you dislike about Iru?** The only complicated thing is the migration, but largely because of the tool we had before that makes Iru install sometimes harder. We used Deeploi and nobody can remove their profile other than themselves. Migration with ABM works in some devices only. **What problems is Iru solving and how is that benefiting you?** I use Iru for MDM of our fleet, solving automatic updates, compliance, and security issues. ### 29. So Easy to Use—App Updates Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Iru?** It's so easy to use. Especially compared to our previous mac MDM solution. It also works really well. Under our previous system we consistently struggled to deploy updates to Keynote/Numbers in a timely manner. We had to rely on on our MSP to package them. Even when they were packaged and deployed on time, our users often couldn't update. Our IT desk admin spent hours in meetings uninstalling apps so users could reinstall via self service. In some cases that didn't work, so we had to temporarily unblock the app store for users. Iru just works. We added the auto app to our library and no one has had to think about it since. We also were able to handle the migration from our told MDM to Iru fully in house. Setting up blueprints and ensuring compliance with various security frameworks is very intuitive. There's a huge catalog of auto apps available, but adding custom apps is super simple too. No additional packaging software required (aside from a profile editor, but that's not strictly needed). **What do you dislike about Iru?** Remembering exactly where each setting is controlled can sometimes get confusing- but the AI support chat agent is very well trained and helpful in these cases. List view customization/filtering options in the admin console is the biggest piece that's missing for me. Several of the fields on a user record are unavailable as a display on the device list view. I would love to be able to instantly see a view of everyone who had installed a certain application or is affected by a specific error message. You can get around this with tagging- but it's annoying if you want to see something quickly and don't plan on re-running the search again. The alerts page shows device name, but not user name, so if i want to reach out to that person i have to go into the device record to see who it belongs to. The over all features make up for small UI annoyances **What problems is Iru solving and how is that benefiting you?** It's ensuring we are in compliance with SOC2 frame work and it allows our users to easily download/install/update approved apps without needing to involve IT or have local admin access. ### 30. Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Iru?** I like the ease of use, quick support and growth into windows devices **What do you dislike about Iru?** it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well. Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. **What problems is Iru solving and how is that benefiting you?** Our biggest concern is security for lost/stolen devices so being able to lock the devices and protect our data is big. Secondly, ease of use in managing our fleet. the more auto apps the better for day to day management and onboarding. ### 31. An MDM with a Fast, Intuitive WebConsole That Simplifies Apple Device Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Iru?** What I like best about iru is the ease of use interface that is the iru WebConsole. everything is laid out in a logical fashion, so that an administrator can quickly find and get to, 90% of the tasks that they need to just after logging in.The webconsole is fast to load, and navigating through it is quick and effortless. iru also allows me to group devices into filtered views, so that i can quickly navigate to groups of users to view information on each group/ department, and in their individual records i can see their activity, current state of connectability, and what applications are assigned to each device, helping to remediate issues faster. Support is also robust, with chat support being easy to connect to an Agent and get help right away when I need it. I definitely feel like the value of the product and my ROI are equal. **What do you dislike about Iru?** My only two downsides to iru are the Device limit being in packs of 25, and not in smaller increments such as five or ten. Our organization is not that large, so we are more adept at having to add smaller amounts of users than large amounts. My other concern is that iru, in adding features and other capabilities, may not remain core to what makes it great : Apple Device Managment done right. But we will see what the future holds. **What problems is Iru solving and how is that benefiting you?** iru is solving our ability to get users onboarded and up and running within 24 hours, which use to take us up to 3 days to do so. ### 32. A must try for Mac Admins dipping their toes into Mac MDM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Iru?** -Blueprint feature, which provides a graphical path of how managed profiles and software are deployed to machine. Can narrow it down to per device to see the path it takes on the blueprint -Clear categories in left side menu, ease of finding particular functions related to them (such as apps, vulnerability scans etc) -Good search filter and custom views for devices, such as OS version, serial, model etc -A strong support team who can provide answers and assist with any questions with integrations **What do you dislike about Iru?** -Before you could easily access the Knowledge Base Articles from the platform, now you need to search it on Google to get there. The AI has no suggestions and only offers you the option to chat with support (which I think is overkill for finding where it is) **What problems is Iru solving and how is that benefiting you?** It helps with unifying our device management for the business, a centralized deployment but also a unified profile. Makes it easier for managing of devices and the compliance level. We use IRU as well for EDR too. ### 33. Game changer for enterprise Mac and iPhone deployments. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Iru?** Iru now supports Android and Windows devices. It is still too early too tell if they are controlled as well as the Apple devices, but it is an exciting development! **What do you dislike about Iru?** While each of our account representatives have been great, we have had many different ones during our Iru partnership. It would be nice to have a dedicated person for a longer period of time. **Recommendations to others considering Iru:** If you need a way to control, deploy and manage Apple devices in your organization, Kandji is your answer. **What problems is Iru solving and how is that benefiting you?** Kandji has allowed us to shave hours off of our deployment times. We can now confidently control end-user devices and meet our compliance requirements without a huge amount of manual device configuration. ### 34. Effortless Device Management with Robust Features **Rating:** 5.0/5.0 stars **Reviewed by:** Tarek E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** I really appreciate Iru for its ease of use and the overall robust features it offers. The setup was super easy, thanks to Apple Zero Touch, which made the initial process seamless. I also find features like app blocking and app minimums particularly useful as they allow me to secure the most up-to-date versions of apps like Firefox. Iru effectively helps with device management, and I haven't encountered any issues with it. **What do you dislike about Iru?** Nothing **What problems is Iru solving and how is that benefiting you?** I use Iru for device management, securing the most up-to-date app versions. It's easy to use with features like app blocking and app minimums. ### 35. User friendly and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen R. | Manager, Deployment & Support Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Iru?** It’s simple and easy to use, and it’s also superbly effective. **What do you dislike about Iru?** The Admin portal isn’t mobile-responsive, which makes it difficult to “admin on the go.” I also can’t create more granular, role-based access roles for admins, which limits how precisely I can manage permissions. **What problems is Iru solving and how is that benefiting you?** It automatically updates custom apps—something other Apple MDMs I’ve used weren’t able to do successfully. ### 36. Effortless Device Management with Iru **Rating:** 5.0/5.0 stars **Reviewed by:** Bruce W. | VP Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** I love the ease of use and the relevant updates made to the interface of Iru. It really helps that all the machines are right there with critical details available to view easily, which makes management much easier so I don't have to hunt around for information. The initial setup was very, very easy. **What do you dislike about Iru?** I think they could add more applications to the custom apps, like GoToResolve's latest app. **What problems is Iru solving and how is that benefiting you?** I use Iru to manage Apple devices, providing a single location to resolve issues and manage equipment easily, with critical details available for viewing. ### 37. Seamless Payroll ERP Integration and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolai H. | Financial Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Iru?** The integration with our payroll ERP and the ease of use. **What do you dislike about Iru?** The enrollment screen can be difficult to understand at times whether a device have been enrolled or is still "pending", this could be an issue with our last MDM, Meraki though. **What problems is Iru solving and how is that benefiting you?** It is allowing us to push apps/updates and track our 200+ mobile devices. ### 38. Iru is MUST HAVE for Enterprise Apple Devices! **Rating:** 5.0/5.0 stars **Reviewed by:** Sean S. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Iru?** Iru has changed our Apple ecosystem with auto-updated apps and zero-touch deployments. Support is always responsive, knowledgeable, and kind. **What do you dislike about Iru?** Iru has not failed me and look forward to continuing to use the platform **What problems is Iru solving and how is that benefiting you?** Iru provides visibility into our Apple devices we weren't able to with the baseline Apple Business Manager. Features such as Blueprints allows our organization to be more flexible and save us time with each device. ### 39. Best MDM on the market for Apple **Rating:** 5.0/5.0 stars **Reviewed by:** Mervin W. | ISS, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about Iru?** They continue to add in new features over time. The customer support is amazing. The few times I have needed to reach someone the response time is minutes, not hours to get assistance and most times they can help me resolve it at that time. **What do you dislike about Iru?** No improvements needed at this time. They continue to push the envelope for Mac admins and to increase our visibility into our devices and help us manage everything as a much better rate of speed. **What problems is Iru solving and how is that benefiting you?** Application management, device locations, ability to monitor OS updates, postpone updates as needed. it gives the abiity to lock down the system based on our systems needs. ### 40. Kandji/IRU Makes MDM Setup and Compliance Readiness Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Iru?** I've used a few different top name MDM's and EndPotection platforms and for ease of set up and use, Kandji / IRU is my favorite. It allows me to be in one portal to review devices, vulnerabilities and build yy inspection readiness documents for certain exams like ISO and SOC2 **What do you dislike about Iru?** I don't always get the right answers from the AI bot **What problems is Iru solving and how is that benefiting you?** For now, PC support is limited but the engineering team is looking to get it as advances as the Mac side of things ### 41. Effortless Device Management with Iru **Rating:** 5.0/5.0 stars **Reviewed by:** Ronny V. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Iru?** I really like the simplicity of Iru. It's really easy to understand and managing everything within the platform is really easy to use. The initial setup was very simple and very easy. It's a really good product. **What do you dislike about Iru?** There isn’t anything I dislike about Iru **What problems is Iru solving and how is that benefiting you?** I use Iru as an admin to manage Apple devices. It solves problems by allowing me to isolate, wipe, and push policies to misbehaving computers remotely. The platform's simplicity makes it easy to understand and manage everything. ### 42. Strong Security Features, but User Experience Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Svyatoslav M. | Head of Infrastructure & Security, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Iru?** The features are sufficient to provide the necessary security controls without custom scripts. For admins it's plug and play, set and forget **What do you dislike about Iru?** Sometimes the UX for end users is lacking (it doesn't show errors if a user tries to enter the wrong password) or tries to overwhelm them with notifications; as a result, users start to ignore them. After that, macOS updates are enforced, and it isn't clear to users why their device was rebooted. **What problems is Iru solving and how is that benefiting you?** Iru automates our device provisioning process. It solves the problem of manual setup by allowing zero-touch deployment for new hires, which reduces the time IT spends on individual machine configuration. ### 43. Great Value with Fast Response Times and Outstanding Sales Support **Rating:** 5.0/5.0 stars **Reviewed by:** Junseong H. | IT Ops Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Iru?** Great value for the price, quick response times, and outstanding sales support across the board. **What do you dislike about Iru?** It would be great to have more comprehensive documentation covering a wider range of use cases, such as Time Machine migration. **What problems is Iru solving and how is that benefiting you?** Iru is a user-friendly MDM solution with very competitive pricing. ### 44. Kandji is a easy to use MDM platform especially for Apple product **Rating:** 4.5/5.0 stars **Reviewed by:** Hao Z. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Iru?** The blueprints in Apple MDM is very useful when deploying new device groups. **What do you dislike about Iru?** Maybe add a feature to allow search in activity so we could search what the previous admin has done to the device. **What problems is Iru solving and how is that benefiting you?** Kandji helped us managing the Apple devices in our company. It allows us to implement policies and control end user devices more efficiently. ### 45. Centralized Management with Strong Blueprints and Security **Rating:** 4.5/5.0 stars **Reviewed by:** Troy H. | SVP, Information Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Iru?** Centralized management, blueprints, and security. **What do you dislike about Iru?** It's a big program and can take a while to get things dialed in. **What problems is Iru solving and how is that benefiting you?** Iru has improved both the speed and accuracy of how we deploy mobile devices, while also adding an extra layer of security. ### 46. Efficient MDM with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Scott C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Iru?** I like that Iru's interface is generally easy and simple to use, and it moves quickly. It's easy to get things done and isn't super cumbersome, which is a big plus. **What do you dislike about Iru?** The navigation on the left side could be improved. Seems kinda duplicative where the device enrollment is or maybe not duplicative, but unclear versus the other things on the left hand bar. **What problems is Iru solving and how is that benefiting you?** I use Iru for MDM management, setting up computers for new hires, ensuring they have the necessary tools and software, and maintaining effective compliance. ### 47. Constantly improving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Iru?** They've constantly had emails letting us know about the rebranding and the steps to take to ensure nothing breaks, which made the transition very smooth and efortless. The platform remained user friendly, easy to use even for non-technical people. It's a strong option for anyone looking for a dedicated Apple ecosystem MDM. **What do you dislike about Iru?** I can't really think of anything in particular that stands out. **What problems is Iru solving and how is that benefiting you?** The most important thing that really helps me is the management of the devices which are split into different countries and having Kandji to centralize everything helps a lot. ### 48. Intuitive Interface, Fast Learning Curve, and Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ben N. | Desktop Support Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Iru?** The interface, quick learning curve, and great customer service **What do you dislike about Iru?** I wish I could do a bit more with the Slack integration **What problems is Iru solving and how is that benefiting you?** It could potentially managed Windows devices as well as macOS devices. ### 49. CIS Compliance Solved! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben C. | Technology Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Iru?** Proactive account team that look after you and keep you informed of the roadmap **What do you dislike about Iru?** More integrations would be ideal, limited scope. **What problems is Iru solving and how is that benefiting you?** CIS Baseline alignment, Mac app deployment and app catalogs, reporting and encryption checking, auditing, AD integration and on-boarding process is far easier with Kandji than it ever was with MEM. ### 50. Intuitive, User-Friendly Experience with Exceptionally Knowledgeable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Iru?** its very intuitive and user friendly plus all the staff and support are super knowledgeable **What do you dislike about Iru?** lack of windows autopilot, i know adding windows is new so i bet that will be a feature in the future but for now i was told it did not work that way **What problems is Iru solving and how is that benefiting you?** managing all of our laptops and phones, keeping devices up to date and secure and allowing management of applications with minimum user interaction ## Iru Discussions - [How do Kandji users make use Extension attributes like within JAMF?](https://www.g2.com/discussions/how-do-kandji-users-make-use-extension-attributes-like-within-jamf) - 1 comment, 2 upvotes - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote - [Is kandji a SaaS?](https://www.g2.com/discussions/is-kandji-a-saas) - 6 comments, 1 upvote - [View Iru pricing details and edition comparison](https://www.g2.com/products/iru/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+22%3A35%3A53+-0500&secure%5Bsession_id%5D=b2340254-51b4-45bd-8efe-fba6520a5219&secure%5Btoken%5D=7f3a7fbe67fb7b3e2986e64b1c3b91f5e1b58dedf125082eace712d5b362549e&format=llm_user) ## Iru Integrations - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) ## Iru Features **Generative AI** - AI Text Summarization **System Control** - Device Control - Application Control **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Security Management** - Security Validation - Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Iru Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,052 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (224 reviews) - [Addigy](https://www.g2.com/products/addigy/reviews) - 4.5/5.0 (210 reviews)