Iru Reviews & Product Details

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

Product Website

Seller

Iru

Discussions

Iru Community

Languages Supported

English

Overview by

Cait McClenny

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Iru Media

Compliance that scales with your company: Iru AI translates frameworks into tailored controls and step-by-step tasks, mapping due dates and maintaining live evidence as your company evolves.

Unified endpoint management and security: Provision work-ready devices with the right apps, settings, and security controls. Use intelligent automation to keep your team productive across Apple, Windows, and Android.

Truly passwordless workforce identity: Nothing to remember. Nothing to steal. Iru delivers workforce identity & access management that pairs stronger security with a dramatically better user experience.

Kandji is now Iru. We’re expanding the magic of Kandji to an AI-powered platform that unites identity & access, cross-platform endpoint security & management, and compliance automation.

Iru Reviews (737)

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Tyson S.

System Administrator

Mid-Market (51-1000 emp.)

1/14/2026

"Fast Implementation and Easy Migration Automation"

4.5/5

What do you like best about Iru?

It truly shows. I spend less time in the portal than I did with our previous MDM solution. It took me about a week to understand the basic workflows, and then less than two weeks to have something fully implemented and ready for migration. Their migration automation was very easy to use, and it created a good end-user experience on our side. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I wouldn’t say I dislike it, but I was hoping new features—such as the simplified PSSO—would be available, and that we could use Dynamic SCEP instead of Static or even the ability to select either or. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

This has helped us eliminate a lot of technical debt. With our previous MDM solution, we constantly had to build customizations just to meet our needs. The problem was that when the MDM provider eventually released updates, they would often break our setup. Now I can quickly test new features on the fly without needing a separate sandbox environment, which makes it much easier to adapt without risking disruption. Review collected by and hosted on G2.com.

Ryan L.

Global Head of IT Operations

Mid-Market (51-1000 emp.)

12/4/2025

"Kandji/Iru: The Easiest Way to Manage Your Growing Apple Fleet"

5/5

What do you like best about Iru?

The ease of use and intuitive interface of Iru are exceptional. The platform allowed us to achieve full device management for our Mac and iOS fleet incredibly fast, making the Ease of Implementation a major upside. We especially appreciate the one-click actions, pre-built Blueprints, and how straightforward it is to deploy apps and enforce compliance. Their Customer Support has also been responsive and extremely knowledgeable whenever we've needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Iru?

While there's very little to dislike, we are looking forward to the continued expansion of features, particularly for advanced Endpoint Detection & Response (EDR) capabilities and deeper integration with other core security platforms we use. This is a minor point, as the platform is already excellent for our core MDM needs. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Iru is solving our biggest challenge of maintaining a consistent security and compliance baseline across our rapidly growing fleet of Apple devices. It allows us to remotely enforce encryption, install critical security updates, and deploy required applications automatically. Crucially, Iru has made our device provisioning entirely hands-off. We can now simply ship a brand-new device directly to a user, and it automatically enrolls, configures, and secures itself right out of the box (OOBe) using Kandji's integration with Apple Business Manager. The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints, regardless of the user's location. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/22/2026

"Easy to Use with Quick Support, but Batch Requirements and Features Lag vs Jamf"

3/5

What do you like best about Iru?

I like the ease of use, quick support and growth into windows devices Review collected by and hosted on G2.com.

What do you dislike about Iru?

it seems Iru is not targeted towards small companies by requiring batche sof 25 devices, some companies do not need that many at one time. Being able to manage our usage and billing in portal would be helpful as well.

Functionality wise it does have some lacking features compared to Jamf. And i wish there was more granular control on some library items like if/then statements. A good example is being able to more clearly enforce a OS -2 policy. I'd like to be able to let people be on the last two major OS releases but then also manage them both more drill down for folks that are on each. Right now it seems like i can only drill down into one. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

1/19/2026

"A must try for Mac Admins dipping their toes into Mac MDM"

5/5

What do you like best about Iru?

-Blueprint feature, which provides a graphical path of how managed profiles and software are deployed to machine. Can narrow it down to per device to see the path it takes on the blueprint

-Clear categories in left side menu, ease of finding particular functions related to them (such as apps, vulnerability scans etc)

-Good search filter and custom views for devices, such as OS version, serial, model etc

-A strong support team who can provide answers and assist with any questions with integrations Review collected by and hosted on G2.com.

What do you dislike about Iru?

-Before you could easily access the Knowledge Base Articles from the platform, now you need to search it on Google to get there. The AI has no suggestions and only offers you the option to chat with support (which I think is overkill for finding where it is) Review collected by and hosted on G2.com.

Svyatoslav M.

Head of Infrastructure & Security

Mid-Market (51-1000 emp.)

12/22/2025

"Strong Security Features, but User Experience Needs Improvement"

4/5

What do you like best about Iru?

The features are sufficient to provide the necessary security controls without custom scripts. For admins it's plug and play, set and forget Review collected by and hosted on G2.com.

What do you dislike about Iru?

Sometimes the UX for end users is lacking (it doesn't show errors if a user tries to enter the wrong password) or tries to overwhelm them with notifications; as a result, users start to ignore them. After that, macOS updates are enforced, and it isn't clear to users why their device was rebooted. Review collected by and hosted on G2.com.

Tyler G.

Finance Manager

Small-Business (50 or fewer emp.)

1/15/2026

"Iru Makes Remote Hardware Management Straightforward and Easy"

5/5

What do you like best about Iru?

As someone who’s still getting used to managing hardware remotely, I find that Iru makes remote management straightforward and easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Iru?

One of the very few challenges I have with the platform is that it is not always clear what needs to be done in Iru v. Apple Business Manager. Review collected by and hosted on G2.com.

Gabriel E.

CTO

Small-Business (50 or fewer emp.)

12/2/2025

"Effortless Integration and User-Friendly Experience"

4.5/5

What do you like best about Iru?

What stands out to me is how easy it is to use, along with its seamless integration with the tools we already rely on. Since all our devices run on MacOS and our company is organized through Google Workspace, the integration works flawlessly for our needs. Review collected by and hosted on G2.com.

What do you dislike about Iru?

After using it for a year, the only difficulty we've encountered is having to add a new item—and remembering to do so—whenever a major OS release occurs. Review collected by and hosted on G2.com.

Shereen B.

Publishing specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

8/14/2025

"Secure, Streamlined, Scalable: Why Kandji is a Top MDM for macOS and iOS"

5/5

What do you like best about Iru?

Kandji’s standout feature is its Auto-Remediation system. It continuously monitors devices for compliance and automatically fixes issues when something drifts out of spec. This reduces the manual work typically required in other MDMs and helps maintain security and compliance with minimal oversight. With Kandji + Apple Business Manager, you can set up and ship devices directly to employees—no IT hand-holding required. It’s especially great for remote and hybrid teams.

The admin dashboard is clean, easy to navigate, and makes device management less of a headache. You don’t need to be a command-line wizard to manage policies, apps, or updates. Kandji offers a huge library of pre-configured controls and policies (like FileVault, Gatekeeper, etc.) that can be applied with just a few clicks. It saves a lot of time during setup. Because Kandji is 100% Apple-focused, every feature is optimized for macOS, iOS, iPadOS, and tvOS. No compromises or clunky cross-platform workarounds like you might find in other MDMs. You can easily set up custom security baselines or use Kandji's built-in compliance templates (like CIS Benchmarks). It’s great for regulated industries or security-conscious teams. Kandji’s support team is knowledgeable and fast to respond—and they understand Apple environments, which isn’t always the case with generalist MDM providers. Review collected by and hosted on G2.com.

What do you dislike about Iru?

Kandji is positioned as a premium solution, and its pricing reflects that. While the features are robust, smaller teams or startups might find the cost a barrier especially when compared to other MDM tools with lower entry points. Kandji is fantastic for Apple environments, but it's not an option for organizations with mixed device fleets (Windows, Android, etc.). If you need cross-platform support, you'll have to manage multiple tools. Some users have noted the lack of a generous free trial or limited self-service onboarding as a downside. It would be helpful to have a hands-on experience before committing, especially for smaller teams evaluating multiple tools. Although Kandji is growing rapidly and expanding its features, power users who want deep-level scripting or advanced customization might find it less flexible than something like Jamf Pro, which has a more mature scripting and automation ecosystem. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

Kandji integrates with Apple Business Manager to automate device setup. This means new devices can be shipped directly to employees, and they’ll configure themselves on first boot—apps, settings, security policies, and all. Kandji addresses several key challenges that IT teams face when managing Apple devices, particularly in modern, remote, or fast-growing organizations. One of the biggest problems it solves is the time and complexity involved in setting up and deploying devices. With its zero-touch deployment feature, new Macs, iPhones, or iPads can be shipped directly to employees and configured automatically on first boot, saving IT teams countless hours and ensuring consistency across the fleet. Kandji also tackles the issue of inconsistent security and compliance. Its auto-remediation feature continuously monitors devices for issues—like disabled FileVault or outdated software—and automatically corrects them, helping organizations maintain strong security postures and meet compliance standards without constant manual intervention. Managing policies and updates is simplified through Kandji’s Blueprints and automation tools, allowing IT teams to push apps, settings, and scripts at scale with minimal effort. The platform also provides clear visibility into device health and compliance through an intuitive dashboard, which helps teams quickly identify issues and streamline reporting. Because Kandji is built specifically for Apple devices, it offers a more seamless and reliable experience compared to generic, cross-platform MDMs. Altogether, Kandji helps organizations save time, reduce risk, and scale their Apple device management with confidence. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

1/23/2026

"Purpose-Built Apple Device Management with Time-Saving Patch Management"

4.5/5

What do you like best about Iru?

Iru is purpose built for managing Apple devices, and as such is much easier to use and configure compared to something like Intune. Additionally, having built in patch management saves a ton of time and assists in maintaining compliance across our fleet. Review collected by and hosted on G2.com.

What do you dislike about Iru?

I wish with a custom app that I could upload a folder containing a pkg file and run it in that folder, as some apps I have require additional files beside the pkg. It can be worked around, but I wish it was natively supported. Review collected by and hosted on G2.com.

What problems is Iru solving and how is that benefiting you?

The main problems are:

Patch management. Our apps are now being properly updated in a timely fashion, where before with Intune it was always a manual process, and apps often didn't get updated.

Device Management. Much simpler than intune, and easier to get powerful configurations pushed to machines. Also, much faster than Intune's 'eventual consistency' model! Review collected by and hosted on G2.com.